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When size doesn't
matter
A case study on adopting agile in large enterprises
HOTEL EUROPE, October 21st
ZIRA
Leading vendor of innovative BSS solutions for customer, revenue and
risk management
• 50+ telecommunication operators
• 22 countries
• 150.000 up to 80 million subscribers
• Over 2.5 billion transactions per day
100+ employees and Award-winning solutions
Distinctive leadership within the entire Business Support System
framework
Why Change? Why go Agile?
Predictable Costs and Schedule
While reviewing the Sprints the cost is predictable and limited to the amount of
work that can be performed by the team.
It improves decision making and the priority of features that is need for additional iterations.
Transparency and Predictable Delivery
Agile provides a unique opportunity for clients
to be involved during the project review sessions for new feature which is attractive.
Better Flexibility
Quickly adapt to customer‘s changing needs. Clients being able to change the scope of the
project, giving you the competitive edge in the evergrowing industry.
The product is continuously morphing to meet the changing needs of users.
Faster Deployment
Faster delivery to end-users, as continuous improvements go on simultaneously.
Does Size Really Matter?
• Team size DOES affect performance of Agile Teams
• Scaling Agile in larger companies is
exponentially more difficult
• >9 and any group splits into teams
• Trouble of teams being geographically distributed,
not having face to face interaction
• The more overlap you have with different teams
the harder it gets to follow a strict AGILE approach.
Creativity
Companies from
industrial revolution
Less creative freedom
The Old Fashioned Way
„I think we should
actually consider....”
„Stop playing, let me tell
you how it was in my
day...”
Tools & Testing
Testing is just an afterthought
that happens after the coding is
done
Outdated tools and technologies
Difficulties with Agile
Lack of Communication
Lack of Trust
Lack of Planning
Waterfall vs Agile
Large, lumbering companies that are traditionally more conservative mindset than start-ups
and have a lot more money on the line cannot possibly afford to mess up their transition to
agile.
Customer problems
„...why cannot I get the
feature now??”
Ignoring the customer
Usual Agile Training
How did we manage?
Damir Bajrektarovic
HOTEL EUROPE, October 21st
Thinking of Agile as a TOOL
• Install it everywhere and it will solve everything.
• If the ecosystem is unhealthy, it will continue to be
unhealthy at any scale.
Our Personal Experience
Take a product-oriented,
not project-oriented,
approach to building
ADT Teams
Start with
„Light” Designs
Our Personal Experience
Improve interactions between Business and IT
Our Personal Experience
Redefine managerial
roles and responsibilities
Key Points:
1. Comunicate
2. Comunicate
3. Comunicate!!!
Our Personal Experience
All in one place is a must
Scale by People not Project
Team Size Does Matter
Two Pizza Team
Military Approach
Scale by People not Project
Team Size Does Matter
How to Manage
Testing iteratively over
not fully completed
features
Adequate training for
QA personnel
Self Organising Team
State Of Mind
Dont measure new
menthodologies by
old standards
"We know that agile is first
about
‘how you think’ and then about
'what you do,'" Agile Alliance
Agile in Other Placese
Room For Growth
Agile Still Has Room For Growth
Room For Growth
Enterprise Agility
Is Increasing
Organizations Can
Achieve More
THANK YOU!
When size doesn't matter: A case study on adopting agile in large enterprises by Damir Bajrektarovic and Haris Krkalić

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When size doesn't matter: A case study on adopting agile in large enterprises by Damir Bajrektarovic and Haris Krkalić

  • 1. When size doesn't matter A case study on adopting agile in large enterprises HOTEL EUROPE, October 21st
  • 2.
  • 3. ZIRA Leading vendor of innovative BSS solutions for customer, revenue and risk management • 50+ telecommunication operators • 22 countries • 150.000 up to 80 million subscribers • Over 2.5 billion transactions per day 100+ employees and Award-winning solutions Distinctive leadership within the entire Business Support System framework
  • 4. Why Change? Why go Agile? Predictable Costs and Schedule While reviewing the Sprints the cost is predictable and limited to the amount of work that can be performed by the team. It improves decision making and the priority of features that is need for additional iterations. Transparency and Predictable Delivery Agile provides a unique opportunity for clients to be involved during the project review sessions for new feature which is attractive. Better Flexibility Quickly adapt to customer‘s changing needs. Clients being able to change the scope of the project, giving you the competitive edge in the evergrowing industry. The product is continuously morphing to meet the changing needs of users. Faster Deployment Faster delivery to end-users, as continuous improvements go on simultaneously.
  • 5. Does Size Really Matter? • Team size DOES affect performance of Agile Teams • Scaling Agile in larger companies is exponentially more difficult • >9 and any group splits into teams • Trouble of teams being geographically distributed, not having face to face interaction • The more overlap you have with different teams the harder it gets to follow a strict AGILE approach.
  • 7. The Old Fashioned Way „I think we should actually consider....” „Stop playing, let me tell you how it was in my day...”
  • 8. Tools & Testing Testing is just an afterthought that happens after the coding is done Outdated tools and technologies
  • 9. Difficulties with Agile Lack of Communication Lack of Trust Lack of Planning
  • 10. Waterfall vs Agile Large, lumbering companies that are traditionally more conservative mindset than start-ups and have a lot more money on the line cannot possibly afford to mess up their transition to agile.
  • 11. Customer problems „...why cannot I get the feature now??” Ignoring the customer
  • 13. How did we manage? Damir Bajrektarovic HOTEL EUROPE, October 21st
  • 14. Thinking of Agile as a TOOL • Install it everywhere and it will solve everything. • If the ecosystem is unhealthy, it will continue to be unhealthy at any scale.
  • 15. Our Personal Experience Take a product-oriented, not project-oriented, approach to building ADT Teams Start with „Light” Designs
  • 16. Our Personal Experience Improve interactions between Business and IT
  • 17. Our Personal Experience Redefine managerial roles and responsibilities Key Points: 1. Comunicate 2. Comunicate 3. Comunicate!!!
  • 18. Our Personal Experience All in one place is a must
  • 19. Scale by People not Project Team Size Does Matter Two Pizza Team Military Approach
  • 20. Scale by People not Project Team Size Does Matter
  • 21. How to Manage Testing iteratively over not fully completed features Adequate training for QA personnel Self Organising Team
  • 22. State Of Mind Dont measure new menthodologies by old standards "We know that agile is first about ‘how you think’ and then about 'what you do,'" Agile Alliance
  • 23. Agile in Other Placese
  • 24. Room For Growth Agile Still Has Room For Growth
  • 25. Room For Growth Enterprise Agility Is Increasing Organizations Can Achieve More