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Social Matters – Hong Kong 2014 – www.socialmatters.asia!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters 2014! 
14th–15th October, 2014 
Grand Hyatt, Hong Kong! 
Curated by industry experts, Social Matters provided practical hands-on experience and the 
'inside story’ on Asia’s most social brands. The sessions gave attendees the chance to learn the 
most disruptive, surprising success stories and new business models in digital marketing. 
Courtesy of Sketchpost, the Social Matters sessions have been condensed into a high impact, 
visual package for you to view the best insights from each session, all of which were recorded 
live. ! 
! 
What to know more? Visit: socialmatters.asia!
Social Matters – Hong Kong 2014 – www.socialmatters.asia!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters Expert’s Workroom: From conversation to commerce 
! 
In this highly interactive session, attendees learnt to harness the “fan economy”. With increasing budget pressure, savvy 
marketers aim to generate tangible business values and see measureable impact. At this session, participants worked 
in groups to allow for collaborative problem solving to yield collated peer-to-peer insights. 
! 
Workshop leader: Ken Hong, General Manager, Weibo Marketing Strategy, Sina!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Panel Discussion: What makes for great 
social content? Evaluating content 
creation models 
! 
In-house content creation:! 
Reha Alev, Content Factory & Digital 
Communications Manager, Ford 
! 
Leveraged/white label creation:! 
Alex Light, Head of Content, VICE 
Australia 
! 
Agency approach:! 
Fergus Hay, Managing Director, 
Social@Ogilvy APAC, Global Brand 
Management, Ogilvy & Mather 
! 
Moderator:! 
Thomas Crampton, Global Managing 
Director, Social@Ogilvy!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters Expert’s Workroom: Content Creator’s Master Class with Zach King 
! 
Zach is a globally renowned American Vine star, film-maker and YouTube personality. He is most known for his "magic vines" - six-second 
videos digitally edited to look as though he is doing the impossible. He calls his videos "digital sleight of hand".! 
! 
At Social Matters, Zach shared some ‘behind the scenes’ stories and bloopers with delegates.
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: In 
conversation with Brian 
Buckner 
! 
Brian Buckner is an American 
television writer, most famously 
known for his work on sitcoms 
such as True Blood, Spin City and 
Friends. 
Brian shares with Social Matters 
delegates what makes great 
content in Hollywood and his tips 
for creating compelling brand 
content. !
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session : Working with a 
creator 
! 
The King of Vine: 6 Seconds is all you need. 
! 
We discovered: 
How do brands partner with others on content to 
increase reach and/or enhance reputation? 
! 
How do you engage large communities of fans?! 
What are the key ingredients for a successful 
creator/brand collaboration? 
! 
Zach King, globally renowned Vine creator! 
Interviewed by: Thomas Crampton, Global 
Managing Director, Social@Ogilvy !
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Partnering with 
a publisher 
! 
Vice, Vice Baby: What is the commercial 
benefit of great social content? 
! 
Why should brands invest in creating 
content?! 
What type of content is the most readily 
shared? ! 
How can brands create video content that 
leads to deeper customer engagement?! 
What are brands doing to create content to 
support thought leadership?! 
Alex Light, Head of Content, VICE 
Australia!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: In-house 
newsroom! 
Brand as Content Creator: The why’s and 
the how’s of doing-it-yourself.! 
What are the benefits of creating an in-house 
content team? How is this justified internally? 
How do I report the most important metrics in 
a way that aligns internal stakeholders?! 
How do I apply data to encourage more 
sharing and advocacy?! 
Can authentic content be designed to 
generate sales or leads? If so, how? 
! 
Dan Sloan, Editor-in-Chief, Nissan Global 
Media Center, Nissan Motor Corp.! 
Interviewed by: Kelly Yau, Head of Content, 
Branded!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Building a content 
ecosystem 
! 
How do brands build a social content 
ecosystem and what are the business 
outcomes? 
! 
Based on a brand's social character and target 
audience's online interests, passions and 
behaviours, what experiences should be 
offered?! 
How do I create content to engage in real time 
conversations to drive business objectives?! 
Pratik Thakar, Vice President - Asia Pacific 
Creative & Content Excellence, The Coca- 
Cola Company!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: B2B 
social opportunity ! 
! 
The ROI of B2B content marketing! 
How can brands better segment and 
understand audience content 
preferences on social in Asia? 
How do I ensure my organisation is 
creating content to drive the 
business and my brand’s reputation 
forward?! 
How do we accelerate and automate 
content creation and amplification? 
! 
Billy Sountornsorn, Insights Lead, 
Asia-Pacific & Japan Marketing 
Solutions, LinkedIn!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: The 
mobile chat opportunity 
! 
KakaoTalk: How can brands engage 
and 'talk' to new users?! 
How are the most successful brands 
utilising KakaoTalk?! 
What is different about targeting 
consumers on mobile devices 
compared to other social platforms? ! 
Kakao’s visions for the next platform 
strategy on mobile! 
Euntaek Hong, Executive Vice 
President, Kakao Corp.!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Marketing 
on mobile platforms 
! 
Harnessing WeChat for direct sales: 
Case studies of what works and its 
return on investment 
! 
Online to offline engagement: How are 
the most successful brands utilising 
WeChat for sales? ! 
How are brands integrating WeChat 
strategies into the rest of the marketing 
mix? 
What are three key ingredients to 
maximise business outcomes for 
brands using WeChat?! 
Milan Chiang, CEO, VeryTechnology!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: The role of e-commerce 
in mobile marketing. Build 
social and mobile into your company's 
DNA! 
Ivy Wong, CEO, Viss! 
! 
And! 
Social Matters Research blast: Mobile 
ROI beyond click-throughs! 
! 
Joe Webb, Regional Head of Digital, 
TNS Asia Pacific!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Gamifying 
engagement - Do you have game? 
Opportunities for consumer 
engagement through gamification of 
brands. 
! 
How does gumi build its social network 
of loyal fans?! 
What can brand marketers learn about 
engagement from gaming?! 
What opportunities do you see for 
brand marketers who want to integrate 
micro-payments and gamification into 
their consumer marketing?! 
Hironao Kunimitsu, Founder & CEO, 
gumi Inc.!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Measuring and 
defining social success - How is my social 
media presences aligned with my business 
goals?! 
How does one ensure that our brand is using 
social media to the full extent possible?! 
How do we ensure our top executives are visible 
in social to achieve our business goals? 
How should marketers translate insights from 
different aspects of social challenge into a single 
strategy?! 
Ronita Mitra, Senior Vice President — Brand 
Communication & Insights, Vodafone India! 
Interviewed by: Kunal Jeswani, Chief Digital 
Officer, Ogilvy & Mather India!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Aligning sales with 
digital marketing 
! 
Defining the metrics: What is social and digital's 
ROI?! 
How to justify spend on digital in a way that 
internal stakeholders understand! 
XBox community: Using digital to create a 
product-selling platform! 
How do you generate leads using social 
media? 
! 
Andrew Pickup, Senior Director, 
Communications, Microsoft Asia!
Social Matters – Hong Kong 2014 – www.socialmatters.asia! 
Social Matters session: Measuring 
What Matters - What metrics really 
count! 
The Evolution of Performance Metrics:! 
- Measuring ROI! 
- The Value of Real-Time Content! 
! 
Simon Trilsbach, Vice President, APAC, 
Socialbakers!
Social Matters – Hong Kong 2014 – www.socialmatters.asia!

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Social Matters Live Artwork Presentation

  • 1. Social Matters – Hong Kong 2014 – www.socialmatters.asia!
  • 2. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters 2014! 14th–15th October, 2014 Grand Hyatt, Hong Kong! Curated by industry experts, Social Matters provided practical hands-on experience and the 'inside story’ on Asia’s most social brands. The sessions gave attendees the chance to learn the most disruptive, surprising success stories and new business models in digital marketing. Courtesy of Sketchpost, the Social Matters sessions have been condensed into a high impact, visual package for you to view the best insights from each session, all of which were recorded live. ! ! What to know more? Visit: socialmatters.asia!
  • 3. Social Matters – Hong Kong 2014 – www.socialmatters.asia!
  • 4. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters Expert’s Workroom: From conversation to commerce ! In this highly interactive session, attendees learnt to harness the “fan economy”. With increasing budget pressure, savvy marketers aim to generate tangible business values and see measureable impact. At this session, participants worked in groups to allow for collaborative problem solving to yield collated peer-to-peer insights. ! Workshop leader: Ken Hong, General Manager, Weibo Marketing Strategy, Sina!
  • 5. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Panel Discussion: What makes for great social content? Evaluating content creation models ! In-house content creation:! Reha Alev, Content Factory & Digital Communications Manager, Ford ! Leveraged/white label creation:! Alex Light, Head of Content, VICE Australia ! Agency approach:! Fergus Hay, Managing Director, Social@Ogilvy APAC, Global Brand Management, Ogilvy & Mather ! Moderator:! Thomas Crampton, Global Managing Director, Social@Ogilvy!
  • 6. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters Expert’s Workroom: Content Creator’s Master Class with Zach King ! Zach is a globally renowned American Vine star, film-maker and YouTube personality. He is most known for his "magic vines" - six-second videos digitally edited to look as though he is doing the impossible. He calls his videos "digital sleight of hand".! ! At Social Matters, Zach shared some ‘behind the scenes’ stories and bloopers with delegates.
  • 7. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: In conversation with Brian Buckner ! Brian Buckner is an American television writer, most famously known for his work on sitcoms such as True Blood, Spin City and Friends. Brian shares with Social Matters delegates what makes great content in Hollywood and his tips for creating compelling brand content. !
  • 8. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session : Working with a creator ! The King of Vine: 6 Seconds is all you need. ! We discovered: How do brands partner with others on content to increase reach and/or enhance reputation? ! How do you engage large communities of fans?! What are the key ingredients for a successful creator/brand collaboration? ! Zach King, globally renowned Vine creator! Interviewed by: Thomas Crampton, Global Managing Director, Social@Ogilvy !
  • 9. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Partnering with a publisher ! Vice, Vice Baby: What is the commercial benefit of great social content? ! Why should brands invest in creating content?! What type of content is the most readily shared? ! How can brands create video content that leads to deeper customer engagement?! What are brands doing to create content to support thought leadership?! Alex Light, Head of Content, VICE Australia!
  • 10. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: In-house newsroom! Brand as Content Creator: The why’s and the how’s of doing-it-yourself.! What are the benefits of creating an in-house content team? How is this justified internally? How do I report the most important metrics in a way that aligns internal stakeholders?! How do I apply data to encourage more sharing and advocacy?! Can authentic content be designed to generate sales or leads? If so, how? ! Dan Sloan, Editor-in-Chief, Nissan Global Media Center, Nissan Motor Corp.! Interviewed by: Kelly Yau, Head of Content, Branded!
  • 11. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Building a content ecosystem ! How do brands build a social content ecosystem and what are the business outcomes? ! Based on a brand's social character and target audience's online interests, passions and behaviours, what experiences should be offered?! How do I create content to engage in real time conversations to drive business objectives?! Pratik Thakar, Vice President - Asia Pacific Creative & Content Excellence, The Coca- Cola Company!
  • 12. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: B2B social opportunity ! ! The ROI of B2B content marketing! How can brands better segment and understand audience content preferences on social in Asia? How do I ensure my organisation is creating content to drive the business and my brand’s reputation forward?! How do we accelerate and automate content creation and amplification? ! Billy Sountornsorn, Insights Lead, Asia-Pacific & Japan Marketing Solutions, LinkedIn!
  • 13. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: The mobile chat opportunity ! KakaoTalk: How can brands engage and 'talk' to new users?! How are the most successful brands utilising KakaoTalk?! What is different about targeting consumers on mobile devices compared to other social platforms? ! Kakao’s visions for the next platform strategy on mobile! Euntaek Hong, Executive Vice President, Kakao Corp.!
  • 14. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Marketing on mobile platforms ! Harnessing WeChat for direct sales: Case studies of what works and its return on investment ! Online to offline engagement: How are the most successful brands utilising WeChat for sales? ! How are brands integrating WeChat strategies into the rest of the marketing mix? What are three key ingredients to maximise business outcomes for brands using WeChat?! Milan Chiang, CEO, VeryTechnology!
  • 15. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: The role of e-commerce in mobile marketing. Build social and mobile into your company's DNA! Ivy Wong, CEO, Viss! ! And! Social Matters Research blast: Mobile ROI beyond click-throughs! ! Joe Webb, Regional Head of Digital, TNS Asia Pacific!
  • 16. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Gamifying engagement - Do you have game? Opportunities for consumer engagement through gamification of brands. ! How does gumi build its social network of loyal fans?! What can brand marketers learn about engagement from gaming?! What opportunities do you see for brand marketers who want to integrate micro-payments and gamification into their consumer marketing?! Hironao Kunimitsu, Founder & CEO, gumi Inc.!
  • 17. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Measuring and defining social success - How is my social media presences aligned with my business goals?! How does one ensure that our brand is using social media to the full extent possible?! How do we ensure our top executives are visible in social to achieve our business goals? How should marketers translate insights from different aspects of social challenge into a single strategy?! Ronita Mitra, Senior Vice President — Brand Communication & Insights, Vodafone India! Interviewed by: Kunal Jeswani, Chief Digital Officer, Ogilvy & Mather India!
  • 18. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Aligning sales with digital marketing ! Defining the metrics: What is social and digital's ROI?! How to justify spend on digital in a way that internal stakeholders understand! XBox community: Using digital to create a product-selling platform! How do you generate leads using social media? ! Andrew Pickup, Senior Director, Communications, Microsoft Asia!
  • 19. Social Matters – Hong Kong 2014 – www.socialmatters.asia! Social Matters session: Measuring What Matters - What metrics really count! The Evolution of Performance Metrics:! - Measuring ROI! - The Value of Real-Time Content! ! Simon Trilsbach, Vice President, APAC, Socialbakers!
  • 20. Social Matters – Hong Kong 2014 – www.socialmatters.asia!