CASANDRA L MANFULL Resume 09 Feb 2015 ACCOUNT MANAGER
Harbaugh_Brian - resume
1. Brian Harbaugh
16296 w. 172nd street 913-601-2308
Olathe, Kansas 66062 blh7@hotmail.com
QUALIFICATIONS AND ACHIEVEMENTS
Proven track record of outstanding achievements and recognition for leadership, initiative, and performance in the
following areas, but not limited to:
Exhibits strong drive for results and success; conveys a sense ofurgency to achieve outcomes and exceed
expectations, persists despite obstacles,setbacks and competing influences
Consistent proven ability to strategize, solve problems, demonstrate courage and communicate effectively
Is proficient at handling difficult client negotiations and human relations issues with professionalism
Is able to develop an independent viewpoint and present a compelling business case to support
recommendations
Successfultrack record of influencing senior managers to drive continuous improvement in the areas of talent
retention, culture, and HR operations
Aggressively looks for opportunities to sustain regular contact with clients and improve client retention.
Commitment and adherence to company Core Values
Excellent presentation skills. Over 16 years of presenting new company benefits, company policies, strategic
changes. Proficient at coaching and training one on one or in large groups. Outgoing personality that is
extremely comfortable with public speaking
PROFESSIONAL EXPERIENCE
Burns and McDonnell
Recruiter, April 2016 – Present
Recruiter and Talent Advisorfor 7 Global Practices within Burns and McDonnell. Solely responsible for the
sourcing, recruiting and hiring of all Electrical and Instrumentation & Controls Engineers. Serve as business partnerto
managers; providing support in the following areas: employee relations, recruitment, performance management,
training, career development, retention, and other human resources initiatives or programs.
Gain a clear understanding ofour Global Practices and associated staffing needs to anticipate and plan for
current and future sourcing activities
Collaborate with hiring managers to understand specific position requirements, job responsibilities, and how
they relate to business goals
Design, develop and execute sourcing strategies to identify the top talent
Generate and maintain a pipeline of qualified, diverse candidates through cold calling, networking, research,
data mining, and the use of available resources
Initiate contact and develop relationships with potential leads and candidates
Conduct initial phone screen of potential candidates to evaluate and assess theirinterest level, qualifications,
geographic preference, salary
Prepare, extend, and negotiate employment offers with collaboration and input from management team
Kiewit
Talent Advisor, August 2014 – April 2016
Talent Advisorfor Kiewit’s largest division; Kiewit Engineering and Design
Recruiting Engineering and Design skill sets that include:
Electrical
Civil
Structural
Mechanical
Business Development
Power Delivery
I successfully negotiated over $6 million in salaries in 2015, which included 62 hires
Responsible for many aspects ofthe HR/recruiting process,including sourcing,onboarding and benefits
2. Yoh - Day and Zimmerman Company
Senior Account Executive, August 2011 – August 2014
Responsible for selling and developing staffing opportunities within an assigned territory,
offering a full range of IT staffing services
Prospecting, cold calling, and client presentations within a professionalbusiness-to-business sales
organization
Maintain a level of activity which includes qualifying prospects,scheduling client meetings,
pipelining qualified candidates,and generating revenue
Currently managing a team of 3 technical recruiters
Successfully negotiated contracts with over 30 new clients, which include 6 National Accounts
Currently maintain 46 accounts,63 consultants
On pace to win "Diamond Club" award, earned by the top 6% of producers company wide.
Achieved 134% of sales goal in 2012
Achieved 113% of sales goal in 2013
Nike / BCS
Account Manager, June 2009 - July 2011
Responsible for high schooland college market for Kansas and Missouri
Evaluate market conditions and ensure inventory level stays at appropriate levels to accommodate anticipated
client demand
Built new territory consisting of over 100 accounts
Achieved average of 147% of yearly sales goal
Robert Half International
Senior Account Manager, April 2007 - June 2009
Responsible for the identification, qualification, recruiting and interviewing of candidates:for the cultivation,
administration, and maintenance of the client relationship; and for facilitation all activities associated with the matching
and closing processes.
Promotes companies services to clients by determining and implementing appropriate marketing techniques for
industry and region, including regular visits to current and prospective clients
Evaluate market conditions and ensures candidate inventory population stays at appropriate levels to
accommodate anticipated client demand. Develop staffing strategies when deficiencies are identified.
Negotiate appropriate contract terms and fees for incoming job orders and projects
Ensure client expectations regarding job orders are set and maintained. Conduct follow-up activities with
clients to ensure customer satisfaction and delivery by candidate of expected services,both during and after
the guarantee period
Developed territory consisting of 14 accounts,including 2 National Accounts; and maintained 14 consultants.
Achieved 140% of first 8 months sales goal
Alexander Open Systems
Account Executive, March 2008- April 2010
This position is responsible for selling all AOS supported solutions to ourcommercial accounts. The solutions include
but are not limited to: Networking, Data Center, Security, Unified Communications, Wireless, Physical Security,
Managed Services and Virtualization from our strategic vendors that include: Cisco, EMC, VMware, Microsoft, and
HP.
DalTile Corporation
Sales Representative, January 2004 – February 2007
Responsible for increased market share of southern region for all natural stone sales
Promoted DalTile's services to clients by determining and implementing appropriate marketing
techniques for industry and region, including regular visits to current and prospective clients
Achieved an average of 150% of annual sales goal for 4 consecutive years
Consistently in top 10 % of DalTile sales force nationwide
Built and maintained sales territory that consisted of120 fabricators, builders, architects and designers
Awarded Chairman’s Club award in 2006, highest award given at DalTile
3. TEKSystems, Inc
National Account Senior Sales Representative,January 2000 – January 2004
Responsible for increased market share of the Sprint, Inc. national account for TEKSystems, a full-service provider of
telecommunications, software development, and information technology consulting services.
Achieved over 200% of the annual sales goal, ranking in the top 5% of the sales force, contest
winner/President’s Club 2001
Built a sales territory that consisted of 65 consultants with gross revenue production of $1.1 million in 2001
Interfaced with vice-presidents, directors, and managers within Sprint, Inc to identify and qualify
telecommunications initiatives, budget allowances, and time frames for implementation
Managed and developed a technical recruiter with responsibilities that included hiring and maintaining
consultants at Sprint, Inc
Negotiated appropriate contract terms and fees for large statement of work projects
National Account Sales Representative,March 2000 – December 2000
Developed new national account business within Sprint, Inc for TEKSystems, involving client relationship building,
service agreement negotiations,and securing exclusive sales opportunities.
Achieved 112% of the quarterly sales goal, contest winner in 2000 with gross revenue of $402,000
Established 7 new accounts within the first 9 months of selling the territory
Negotiated a $700,000 service agreement of exclusive business allowing 25 new positions to be created for
TEKSystems consultants
Managed and developed two technical recruiters with responsibilities that included hiring and maintaining of
consultants at Sprint, Inc
Assisted seniorrecruiter to become ranked #1 in region in sales and placement percentage
Technical Recruiter, April 1999 – March 2000
Performed tasks related to inside sales. Duties included cold calling, identifying and interviewing candidates for
placement in relevant positions.
Managed account challenges specific to consultants,such as assignment expectations, continued training and
development, salary negotiations,and employee retention
Developed new business,by setting potentialclient appointments and training junior recruiters
Partnered with outside salesperson in gaining market share in target accounts
Assisted account manager in gaining #1 ranking in annual sales revenue in region, as well as assisted in
account manager hitting fourth sales contest
ADDITIONAL EXPERIENCE AND SKILLS
Professional training: Shapiro Negotiations, 7 Habits of Highly Effective People, How to Win Friends and
Influence People, Selling to Vito
EDUCATION
BS Journalism & Mass Communications., emphasis on Public Relations. Kansas State University – 1998
CLUBS & ASSOCIATIONS
Sprint Chapter, TOASTMASTERS
USSSA certified umpire and referee
ACTIVITIES
Kansas State School of Business Marketing Club, Kansas State Alumni Association,Habitat for Humanity.