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Consulting
Benchmarking Survey
2009
Budgeting and Planning
Results and Analysis
1
contents
executive summary 2
demographics 3
the state of budgeting 4
survey findings 5
the personnel involved 5
the budgeting process 8
the budgeting system 10
marketplace trends 13
budgeting efficiency & effectiveness 13
performance management processes & tools 14
budget & reporting lines 16
rolling forecasts 17
conclusion 18
appendix 20
demographic data 20
people 22
process 24
technology 26
other 27
2
executive summary
In August 2009, Caturano and Company
conducted a high-level budgeting and planning
benchmarking survey of more than 70 finance
executives throughout New England. The purpose
of this study was to examine current trends and
best practices, as well as identify issues organi-
zations contend with during their budgeting and
planning process.
While our findings confirm several long-held
beliefs and leading practices, it also highlights
the need to improve the budgeting process, as
well as leverage tools to improve analysis. Bud-
geting and planning is seen as highly valued, but
the associated process is not viewed in the same
favorable light. By and large, respondents feel
budgets and forecasts are an “above average”
tool to manage their business.Yet participants
only rate their budgeting and planning process
“average” for efficiency.
The results of our survey indicate that businesses
with revenue greater than $50 million tend to use
a corporate performance management (CPM) tool
rather than spreadsheets for budgeting purposes—
indicating that as the organization and the process
become more complex it is essential to find ways
to simplify and streamline the process. In fact,
of the eleven organizations with revenue greater
than $50 million that do not utilize a software tool,
three of these respondents have currently started
the selection process for a CPM tool. Additionally,
survey respondents express a strong desire to
continue deploying leading CPM tools and tech-
niques (KPIs, Dashboards, Benchmarking, Score-
cards, and Strategy Mapping) in order to enhance
the value of the planning process throughout the
organization. The effective deployment of these
tools allows organizations to understand organiza-
tional goals and objectives, and effectively manage
to meet corporate goals.
Another way organizations can address budget
process improvement is through the deployment of
a continuous planning process. This allows organi-
zations to dynamically forecast performance based
on changing conditions. Survey results show that
companies experience a 50% lower level of effort
for the finance team while using a rolling forecast.
Additionally, budget managers decrease their level
of effort more than 300% versus respondents who
do not use rolling forecasts. However, only 43% of
survey respondents indicated that they utilize rolling
forecasts. Despite the perceived extra effort of more
frequent forecasts, rolling forecasts improve the bud-
geting and planning process and reduce the overall
effort required.
Another highlight from the survey indicates that
simplification, to the extent possible, is key. By defin-
ing key indicators to measure results and reduce
the amount of line item budget detail, respondents
believe the process is improved significantly. On
average, simply reducing the number of budget lines
15% moves companies from an “average” score to
“above average” score for process efficiency. Focus-
ing the budgeting and planning process on driving
performance in key areas, and not allowing the
process to become overly complicated and cumber-
some, allows managers to concentrate on their core
function—managing the business. In speaking with
individuals that have moved to a more stringent fore-
casting model, it has facilitated greater analysis and
enhanced decision making capabilities.
Given its value to the organization, are organizations
devoting sufficient time, effort, and resources to the
budgeting process? Where should organizations fo-
cus their efforts to reap the largest rewards? This re-
port aims to answer these questions, at a high level,
by investigating the current and leading practices
employed by companies to manage their budgeting
and planning process.
3
demographics
75 financial executives throughout New England participated in the 2009 Caturano
Budgeting & Planning Benchmarking Survey. The demographics reveal a fairly
diverse group of respondents:
company revenues range from zero to several billion dollars with median revenue
of $25 million
the number of employees range from less than 5 to several thousand with a
median FTE count of 250
41% of participant companies have only one location while the other 59% have
multiple locations, and just less than half the group (45%) conducts business out-
side the United States
The majority of companies (83%) indicate that their fiscal year follows the calendar
year; for 66% September and October represent the most popular budgeting kick-off
months.
With most respondents in the New England area, it is not surprising that Healthcare
(28%), Technology (25%), Services (16%), and Finance & Insurance (9%) respon-
dents dominate the survey, representing a combination totaling 78% of all participants
as shown below.
•
•
•
28%
25%
16%
9%
4%
4%
4%
4%
3%
3%
0%
Healthcare
Technology & Communications
Services
Finance & Insurance
Construction & Real Estate
Manufacturing
Transportation, Energy, Storage
Wholesale
Public Service,Education, Recreation
Retail
Food & Agriculture
Industry Breakdown
4
the state of budgeting
Financial management professionals have been in the spotlight over the past couple
years dealing with the most challenging economic environment since the Great
Depression. During this time, it has become imperative for organizations to examine
current processes and operational strategies, identify inefficiencies, and make a plan
for change. Planning, budgeting, and forecasting are the processes for businesses to
plan, implement, and monitor its strategy effectively.
As evidenced by the significant challenges of adapting to the volatile economy in this
millennium, it is no wonder that companies are looking to improve planning, bud-
geting, and forecasting processes. Forward thinking companies are making more
frequent strategic adjustments based on the latest operational data to improve their
positioning and ability to compete. According to the latest company performance and
economic information, the ability to plan iteratively is the hallmark of best practices in
today’s business environment.
However, despite being a high priority, there is a widespread dissatisfaction with the
budgeting process within many organizations. In fact, the America Productivity & Qual-
ity Center (APQC) found that 63% of respondents said the tools they used for plan-
ning, budgeting, and forecasting do not make those processes either faster or more
effective. Furthermore, the APQC studies indicate that more than 40% of companies
admit that their current planning, forecasting, and performance management process-
es are not flexible enough to respond to opportunities or risks that are not considered
in the annual budget. These
challenges are echoed by
Aberdeen’s Financial Plan-
ning and Budgeting Report,
which found that improving
the overall accuracy of the
budget, as well as the need to be flexible and adapt to changing conditions, are the
top pressures impacting the budgeting process today.
Effective budgets can help organizations transform corporate strategy into action.
However, many organizations struggle to align their annual budget to corporate
initiatives. Leading organizations that are able to link their corporate strategy to their
operating plan enjoy greater success.
For it to be successful, the budgeting process requires tight integration, strong
direction, and open communication. With the current economic challenges facing
executives, improving the budgeting process is becoming a higher priority than ever
before, and using a rudimentary budgeting process may be the largest obstacle to
driving performance.
Forward thinking companies are making more frequent
strategic adjustments based on the latest operational
data to improve their positioning and ability to compete.
5
survey findings
the personnel involved
Two central roles drive the budgeting process: 1) budget managers
who are closest to the business lines and are held accountable for
budgets and 2) the finance team that manages and supports the
overall budgeting/forecasting process.
Not surprisingly, the level of effort required for the budgeting process shows a strong
correlation with the revenue size of the company. As annual revenue increases, so
does the number of budget managers and finance team members. However, as the
table below illustrates, the number of days involved in the budgeting process is fairly
consistent for finance employees at about 21 days for companies with revenue greater
than $25 million, while the number of days for budget managers trend upward as
revenue increases.
The days required of the finance team indicates that the finance process is fairly
consistent across organizations. Despite having more to do at larger organizations,
the additional finance employee count held the process level of effort steady. While
it is difficult to determine the optimal number of people needed to be involved in the
budgeting process, the data shows a strong correlation for time and effort to increase
as a company’s revenue, complexity, and/or volume increases in size.
Finance Team Budget Managers
Revenue Co’s Avg FTEs Avg FTEs Avg Days Avg FTEs Avg Days
< $25M 95.1 1.9 12.3 4.0 4.0
$25-49M 315.3 3.1 21.7 8.1 6.4
$50-99M 357.1 3.7 19.9 10.1 10.0
$100-499M 546.2 4.8 21.9 14.8 8.8
$500M+ 700.0 6.0 25.6 31.0 16.5
6
Comparing spreadsheet versus non-spreadsheet users revealed a similar trend.
As company revenue increases, so too does the use of budgeting solutions. Users
move away from the spreadsheets in favor of more robust, dynamic applications that
offer greater benefit to the majority of employees involved in the process.
As companies grow, more input is required from business managers across the com-
pany, thus challenging the finance department to control and consolidate input in a
timely manner to meet deadlines. As a result, larger companies seek to leverage the
inherent benefits that a multi-dimensional, scalable modeling tool provides.
Budgeting Tool
Median
Revenue
# of Finance
Members
# of Budget
Managers
Excel $20M 2.5 5.5
Non-Excel $75M 4.4 14.3
7
leading practices
Team alignment is critical to improve the budget and fore-
cast process. Organizations must clearly communicate to
all budget participants the true purpose and outcome of
the budgeting process. Typically, for any organization, the
purpose of the budgeting process is: setting targets, con-
ducting financial performance and analysis, and aligning
the organization’s resources with its strategic goals.
These budget outcomes can be achieved by increas-
ing collaboration, participation, and accountability in the
budgeting process. Companies also need to leverage the
budgeting process as a management tool. This application
of process will enhance and create value across the
organization, as it is not only a measurement tool used
merely for variance analysis.
Nearly all of today’s budgeting solutions are web-based
with a spreadsheet-like user interface. These features
make users comfortable and give them access to informa-
tion wherever they can connect to the internet. As a result,
employees are more eager to leverage their knowledge
and participate, thereby improving the budget’s accuracy.
Increasing collaboration in the budgeting process by
having more users examining the business drivers and
assumptions used to build the budget enables greater
discussion and, ultimately, generates better forecasts.
8
the budgeting process
What are the steps and parameters under which the budget is devel-
oped? This section addresses the time requirements, measurements,
and guidelines for the budgeting process. These items help shape the
budget into a manageable process that generates useful financial data
about the business’ future prospects.
Overall, survey respondents score the efficiency of their budgeting process as “aver-
age” and the usefulness of the budget as a management tool as “above-average.”
While this is consistent with historical trends, survey questions about the budgeting
process provides interesting points.
Several companies in the $100-$499 million revenue range who report using spread-
sheets as their main tool rate the efficiency of the budget process as “below average.”
This is a lower rating than those companies using more sophisticated budgeting tools.
We interpret this trend for companies of this size to be a sign that they have outgrown
spreadsheet capabilities and may benefit from a more robust budgeting solution.
From a timing perspective, the majority of respondents complete their budgeting pro-
cess in two to four months. However, on the extreme ends, it takes eight companies
five or more months to complete the budgeting process while only three of the com-
panies complete the process in less than one month. The companies who take less
than one month to complete their budgeting process are the smaller respondents with
less than $25 million in revenue, all use spreadsheets, none conduct business outside
the US, and each has fewer than 25 employees. Clearly, the smaller, less complicated
businesses facilitate a quicker budgeting process.
The responses to “Do you use rolling forecasts?” (the process of forecasting for a
consistent future period of time, 18 months for example) show interesting results
when combined with the level of effort required from the finance team and the budget
managers. With only a small revenue difference between the groups, a company that
employs rolling forecasts requires less total effort to complete a budget or forecast for
both the finance team and budget managers.
While the majority of companies that use rolling forecasts only plan four quarters
into the future, the additional iterations and more frequent updates performed
throughout the year significantly saves time and effort on an annual budgeting basis
for the company.
Do you use
Rolling Forecasts? %
Finance Team Level of
Effort (in days)
Budget Managers Level
of Effort (in days)
Yes 43% 36 19
No 57% 71 89
9
leading practices
The first step to developing a good budgeting process is
creating and communicating the corporation’s strategic goals.
Armed with this information, budget managers can develop
better budgets that allocate resources to support and achieve
strategic goals.
To further enhance the budgeting process, rolling forecasts
provide additional benefits. Employing rolling forecasts drives
repetition and enables managers to become better forecasters.
With practice, comes speed. Time management and cycle-time
are improved using frequent, rolling forecasts, and dynamic
budgeting tools. After changing assumptions at the lowest
levels, spreadsheet budget models often take days to consoli-
date and roll-up, whereas today’s budgeting tools perform this
task in hours or even minutes. This increased budgeting speed
facilitates more frequent re-forecasting or rolling forecasts,
which, in turn, provide a more relevant and accurate view of
the company’s position.
Accurate forecasts that take less time and effort to create
result in decision makers having up-to-the-minute (real-time)
financial forecasts. With more frequent and accurate forecasts
tied to a corporate strategy, the overall budget process
becomes less painful, costly, and time consuming. Ultimately,
better information allows management to adjust quickly and
make better decisions in changing business conditions.
10
the budgeting system
Which technologies are employed to facilitate and support the budgeting
process? This section explores the additional CPM tools that help with
analysis and make financial information both more useful and relevant.
Consistent with similar research projects, the majority of respondents (approximately
75%) use spreadsheets as their main budgeting and forecasting tool. Budgeting
tools match spreadsheet use at the $50-$99 million bracket but begin to outnumber
spreadsheets in companies with $100 million or more in revenue.
Revenue Budgeting Tool Users Spreadsheet Users Total
< $25M 3 37 40
$25-49M 4 6 10
$50-99M 4 4 8
$100-499M 7 6 13
$500M+ 3 1 4
Grand Total 21 54 75
11
One driver for moving away from spreadsheets to a budgeting system is the advan-
tage and benefit gained from improved scenario and “what if” analysis capability. We
find that planning three or more scenarios or using a system that enables “what if”
analysis significantly increases the efficiency of the process and usefulness of the
budget as a management tool.
Moreover, using both scenario and “what if” analysis increases the process efficiency
and budget usefulness by 20% and 27%, respectively.
By accounting and planning for change with multi-
scenarios and “what if” analyses, organizations can
plan and react to changing external market conditions
in a timely manner. As such, respondents with more
flexible and dynamic budgets rate their process more
useful and efficient.
Number of
Scenarios Planned
Budget Process
Efficiency
Usefulness of Budget
to Manage Business
1 3.0 3.2
2 3.1 3.4
3 or more 3.3 3.8
Scale: 1 = poor and 5 = excellent
Budget Tool Supports
“What If” Analysis
Budget Process
Efficiency
Usefulness of Budget
to Manage Business
Yes 3.3 3.8
No 2.9 3.1
Scale: 1 = poor and 5 = excellent
Use Both 3+ Scenarios
and “What If” Analysis
Budget Process
Efficiency
Usefulness of Budget
to Manage Business
Yes 3.5 4.1
No 2.9 3.3
Scale: 1 = poor and 5 = excellent
12
leading practices
Data management is another key attribute of budgeting tools.
Features to look for include one central data source, version
control, data integrity, real-time updates, and multi-dimensional
capability. Budgeting tools enable easy data manipulation by
facilitating “what if”, sensitivity, and scenario analysis. This
functionality is in demand by managers, but difficult to produce
and manage in spreadsheets. To this end, software reporting
engines have emerged that produce data in a consistent and
reliable format while creating powerful analysis, such as budget
vs. actual, multi-dimensional analysis, and drill-down capability.
An additional feature demanded by managers is data security.
Despite password protection and cell locking, security is one of
the largest black holes in spreadsheet-based budgeting. Today,
many budgeting tools offer user defined roles to limit access to
sensitive information and permit users to see only the informa-
tion they need.
Another useful tool available is the ability to manage the
budget’s workflow—the automatic routing of documents to
users responsible for working on them to complete the busi-
ness cycle in a defined sequence—saving the company need-
less hours chasing down budget information and streamlining
the approval process. Along with audit trail functions, these
tools provide managers the ability to control their budgets with
greater accuracy and accountability.
13
marketplace trends
budgeting efficiency & effectiveness
The design and management of the budgeting process determines how
efficient it will be to create a budget that is high quality and provides a
useful tool to manage the business effectively.
Only one survey respondent rates its budgeting process efficiency as “excellent” on
a scale of 1-poor to 5-excellent, while 8% of survey respondents score the budget’s
effectiveness as “excellent” for managing a company’s business, and no respondents
rate the process as ”poor.”
While we might expect lower scores in the efficiency question, we are not surprised
by the higher score for the budget’s usefulness in managing the business. In fact, we
expect the budget’s usefulness in managing the business scores to be higher given it
is the fundamental tool used to measure and manage financial performance.
0%
7%
41%
41%
8%
1%
12%
63%
20%
1%
Poor
Below average
Average
Above average
Excellent
Poor
Below average
Average
Above average
Excellent
HowEffectiveisYourBudget
toManageYourBusiness?
HowEfficientisYour
BudgetingProcess?
Avg= 3.1 of 5.0
Avg= 3.5 of 5.0
14
performance management processes & tools
While many respondents feel that the annual budgeting process is a useful tool to
manage the business, others indicate that they lack the functional processes and tools
to close the performance management loop. On average, respondents employ only
two of the six CPM tools we surveyed, but indicate they want to add two additional
processes or tools. The survey data indicates that companies are beginning to inte-
grate some of the leading management practices to help manage their performance,
but there still remain many opportunities for companies to improve their processes.
Interestingly, of the 36 companies utilizing Dashboards and Scorecards (by far the
most pervasive CPM tools to help manage the business), 42% indicate that they use
KPIs, 25% use Benchmarks and only 8% use both KPIs and Benchmarks in their or-
ganization. Indeed, the use of KPIs and Benchmarks is much lower than expected for
respondents who indicate using Dashboards and Scorecards.
Well designed Dashboards and Scorecards show business
leaders the important and relevant performance measure-
ments in a quick and summarized view—and typically
show performance relative to KPIs and Benchmarks.The
survey results show that few participants utilize the readily
available CPM tools that enable decision makers to analyze
operating results and measure performance to an appropri-
ate peer group.
KPIs Benchmarks
Dashboards
& Scorecards
Drill-Through
Reporting
Strategy
Mapping
Tie Comp to
Performance
Currently deployed 18 23 36 20 9 34
Like to have 18 30 28 23 26 18
Respondents who use
Dashboards & Scorecards and also use:
Count of Dashboards
& Scorecards KPIs Benchmarks
Both KPIs and
Benchmarks
36 42% 25% 8%
15
Benchmarking and KPIs enable process comparison (i.e. costs, cycle-time, productiv-
ity, or quality of a specific process/method) to a metric that is widely considered to be
an industry standard or leading practice. Benchmarking serves as an objective mea-
suring stick business managers use to make informed business decisions, develop
strategy, create initiatives, as well as improve business processes and systems. It can
also help identify where gaps or inefficiencies exist and provide insight for improving
that process.
Notably, strategy mapping is the CPM process least utilized but high on the list of
respondents’ needs. This indicates that companies understand the importance to in-
corporate and map strategy in the budgeting process enabling departmental initiatives
to be tied back to the overarching corporate goals.
The data also points toward improving both the process and usefulness of the budget
in managing the business by incorporating CPM processes and tools. As shown be-
low, implementing three or more of these tools increases the process efficiency rating
by more than 10% while also increasing the budget’s usefulness.
Despite the seemingly pervasiveness of CPM and business intelligence (BI) tools in
the market, there is still a large need for basic, functional process improvement and
tools to help circulate information quickly and accurately within most companies.
CPM Processes or
Tools Used
Budget Process
Efficiency
Usefulness of Budget
to Manage Business
0 – 2 3.0 3.5
3 or more 3.3 3.6
Scale: 1 = poor and 5 = excellent
16
budget & reporting lines
When shown together, the number of lines budgeted to and the number of lines
reported against appears similar.
Survey results indicate that there is close correlation between how effective the bud-
geting process is and the number of lines included in the budget and the number of
lines reported against. The table below shows that respondents rate their budgeting
process more effective and efficient when they use fewer line items.
The usefulness of the annual budgeting process to manage the business is ranked
lower by companies that budget to more lines. In fact, those companies that score the
usefulness of the budget as “below average” use 203 lines for budgeting and 158 lines
for reporting. Whereas, companies that score their budget’s usefulness as “average”
use 161 lines for budgeting and 158 lines for reporting; companies that score their
budget’s usefulness as “above average” or “excellent” use 156 lines for budgeting and
132 lines for reporting.
This data confirms another leading practice: simplify and remove complexity from the
budgeting process to improve results and efficiency. From the table above, we can see
that more budgeting and reporting lines do not make for a more effective or efficient
budget. In fact, the survey data indicates the opposite—fewer lines for budgeting and
reporting increase both the effectiveness and efficiency of the budgeting process.
16
12
19
20
6
23
10
18
15
7
<25 25-49 50-99 100-499 500+
Lines for Budgeting & Reporting
Budget Lines ReportingLines
Average
Lines Budgeted
Average
Lines Reported
How useful is your
budget to manage
your business?
Below Average / Poor 203 158
Average 161 158
Above Average / Excellent 156 132
How efficient is
your annual
budgeting process?
Below Average / Poor 205 181
Average 159 158
Above Average / Excellent 140 108
Average 161 150
17
rolling forecasts
As demonstrated previously, companies that employ rolling forecasts reduce the level
of effort required from the finance team and the budget managers in the budgeting
process. Moreover, respondents that utilize rolling forecasts typically use fewer line
items for both budgeting and reporting—particularly for budgeting tool users.
Ultimately, companies may leverage rolling forecasts to
eliminate the annual budgeting process all together. As
survey respondents indicate, they currently utilize rolling
forecasts to help streamline the process and increase its
efficiency and effectiveness.
Rolling Forecasts? – NO Rolling Forecasts? – YES
Budgeting Tool
Average Lines
Budgeted
Average Lines
Reported
Average Lines
Budgeted
Average Lines
Reported
Excel 146 145 141 119
Non-Excel 249 247 104 75
Average 184 183 131 106
18
conclusion
There is no single solution for improving the budgeting process. Rather, companies
need to understand the process and its limitations. The key point to deploying an
effective planning process is to align strategy with budget and forecast development.
To that end, some of the key ideas utilized to achieve a successful planning process
include:
increase employee collaboration by utilizing tools
reduce the level of detail required
take advantage of rolling forecasts for improved process and results
leverage technology and systems while optimizing the budgeting and
forecasting processes to improve performance
get the right data in the hands of decision makers on a timely basis
•
•
•
•
•
19
Implementing these changes can help simplify and
streamline the budgeting process while improving
overall performance. Our survey indicates a strong
link between deploying an effective budgeting and
planning process with the ability of organizations
to achieve desired organizational goals.
20
appendix...demographic data
40
10
8
13
4
0
10
20
30
40
<$25M $25-49M $50-99M $100-499M $500M+
Annual Revenue
11
13
9
28
14
0
10
20
30
<25 25-49 51-99 100-499 500+
Total Number of Employees
3
7
0
21
3
2
2
12
19
3
3
Construction & Real Estate
Finance & Insurance
Foodand Agriculture
Healthcare
Manufacturing
Public Svcs, Edu, Rec
Retail
Services
Technology & Communcations
Transportation, Energy, Storage
Wholesale
Industry
21
31 31
13
0
10
20
30
40
1 2-5 6+
Number of Locations
0 0 2 2 1
5
0 1 1 1 0
0
10
20
30
40
50
60
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fiscal Year End
2
4
2 2 1 0
3
8
22
19
9
3
0
5
10
15
20
25
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Annual Budgeting Process
Kick-Off Month
3
8
23 23
12
6
0
10
20
30
1 2 3 4 5 6
Months to Complete Annual Budget Cycle
22
appendix...people
12
29
8
1
5 4 3 2
0
10
20
30
1 2 3 4 5 6 7 10+
Finance Employees Involved in
Annual Budgeting Process
11
27
16
13
3
5
0
10
20
30
<5 5-10 11-20 21-30 31-50 50+
Days Spent By Finance Personnel on
Annual Budgeting Process
13
24
21
6
11
0 10 20 30
<10
10-25
26-50
51-100
101+
Finance Team Level of Effort
23
34
23
6
6
3
0 10 20 30 40
<10
11-25
26-50
51-100
101+
Budget Managers Level of Effort
33
16
14
6 6
0
10
20
30
40
<3 3-5 6-10 11-20 20+
Days Spent by Budget Managers on
Annual Budgeting Process
25
11
9 8
2
4 4
1
0
10
20
30
<=1 2-3 4-5 6-7 8-10 11-2021-50 50+
Budget Managers Involved in
Annual Budgeting Process
24
appendix...process
0
11
37
9 9
2 2 1 0
4
0
10
20
30
40
1 2 3 4 5 6 7 8 9 10+
Number of Budget Versions Before the "Final Budget"
is Submitted?
14
3
41
8 9
0
10
20
30
40
Monthly (or
more)
Every 2
months
Quarterly Semi-annual None
How Often Do You Reforecast Financials?
7
14
13
6
4
1
0
5
10
15
< 3 days 3-6 days 1 week 2 weeks 3 weeks 4 weeks
How Long to Complete a Reforecast?
25
23
8
4
0
10
20
30
4 quarters 5-6 quarters 7+ quarters
What Time Period Does
the Rolling Forecast Cover?
32
43
0
20
40
60
Yes No
Do You Use Rolling Forecasts?
10 12
53
0
20
40
60
Top-downonly Bottom-uponly Bothtop-down &
bottom-up
How Does Your Company Plan?
26
appendix...technology
4
54
1 1 1
14
0
10
20
30
40
50
60
Adaptive
Planning
Excel Hyperion Infor MS
Forecaster
Other
Current Budgeting Tool?
36
39
0
10
20
30
40
50
Yes No
Does Your Budget Tool Facilitate Using
"What If" Analyses?
29
22 21
2 1
0
10
20
30
40
1 2 3 4 5+
HowMany Different Scenarios DoYouPlan
for Each Budget or Reforecast?
27
18
30 28
23
26
18
4
0
10
20
30
40
KPIs Benchmarks Dashboards & Scorecards Drill-through reporting Strategy Mapping Tie compensation to
performance
Other
What Tools Would You Like to Have to Manage Your Business?
18
23
36
20
9
34
8
0
10
20
30
40
KPIs Benchmarks Dashboards & Scorecards Drill-through reporting Strategy Mapping Tie compensation to
performance
Other
Which of the Following Do You Employ to Manage Your Business?
appendix...other
0
5
31
33
6
0
10
20
30
40
Poor Below average Average Above average Excellent
How useful is Your Annual Budgeting Process in
Managing Your Business?
1
9
49
15
1
0
10
20
30
40
50
60
Poor Below average Average Above average Excellent
How Efficient is Your Annual Budgeting Process?
28
For information regarding corporate performance management or
additional services provided by our management consulting team, contact:
Jim Cashin
Partner
james.cashin@caturano.com
617.241.4694
Dan Wheadon
Director
daniel.wheadon@caturano.com
617.241.4691
Mark DiGiovanni
Director
mark.digiovanni@caturano.com
617.241.6478
Brian Hill
Senior Consultant
brian.hill@caturano.com
617.241.4663
This analysis was authored by Brian Hill. Brian is a Performance Management Consultant
in Caturano’s Performance Improvement practice and leverages his 10 years of experience
in technology and finance to assist Caturano and Company clients with their budgeting and
forecasting needs. Brian earned his MBA and MS in Corporate Finance from McCallum
Graduate School of Business at Bentley University and a BA from Connecticut College.
29
30
Caturano and Company is New England’s largest
regional full-service CPA, consulting, and wealth
management firm and one of the top 40 CPA
firms in the country. The firm is an active member
of Baker Tilly International, one of the world’s top
ten accounting and business advisory services
networks, focused on serving the global needs of
growing multi-national enterprises; comprised of
145 independent member firms with 509 offices
in 110 countries. Wealth Management services
are provided by Caturano Wealth Management
LLC, a Registered Investment Advisor wholly
owned by Caturano and Company, P.C.
80 City Square
Boston, MA 02129
P 617.912.9000
F 617.912.9001
www.caturano.com
Assurance
Business Risk
& Controls
Tax
Management
& Technology
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Management

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2009_Annual_CFO_Budgeting_Survey

  • 2.
  • 3. 1 contents executive summary 2 demographics 3 the state of budgeting 4 survey findings 5 the personnel involved 5 the budgeting process 8 the budgeting system 10 marketplace trends 13 budgeting efficiency & effectiveness 13 performance management processes & tools 14 budget & reporting lines 16 rolling forecasts 17 conclusion 18 appendix 20 demographic data 20 people 22 process 24 technology 26 other 27
  • 4. 2 executive summary In August 2009, Caturano and Company conducted a high-level budgeting and planning benchmarking survey of more than 70 finance executives throughout New England. The purpose of this study was to examine current trends and best practices, as well as identify issues organi- zations contend with during their budgeting and planning process. While our findings confirm several long-held beliefs and leading practices, it also highlights the need to improve the budgeting process, as well as leverage tools to improve analysis. Bud- geting and planning is seen as highly valued, but the associated process is not viewed in the same favorable light. By and large, respondents feel budgets and forecasts are an “above average” tool to manage their business.Yet participants only rate their budgeting and planning process “average” for efficiency. The results of our survey indicate that businesses with revenue greater than $50 million tend to use a corporate performance management (CPM) tool rather than spreadsheets for budgeting purposes— indicating that as the organization and the process become more complex it is essential to find ways to simplify and streamline the process. In fact, of the eleven organizations with revenue greater than $50 million that do not utilize a software tool, three of these respondents have currently started the selection process for a CPM tool. Additionally, survey respondents express a strong desire to continue deploying leading CPM tools and tech- niques (KPIs, Dashboards, Benchmarking, Score- cards, and Strategy Mapping) in order to enhance the value of the planning process throughout the organization. The effective deployment of these tools allows organizations to understand organiza- tional goals and objectives, and effectively manage to meet corporate goals. Another way organizations can address budget process improvement is through the deployment of a continuous planning process. This allows organi- zations to dynamically forecast performance based on changing conditions. Survey results show that companies experience a 50% lower level of effort for the finance team while using a rolling forecast. Additionally, budget managers decrease their level of effort more than 300% versus respondents who do not use rolling forecasts. However, only 43% of survey respondents indicated that they utilize rolling forecasts. Despite the perceived extra effort of more frequent forecasts, rolling forecasts improve the bud- geting and planning process and reduce the overall effort required. Another highlight from the survey indicates that simplification, to the extent possible, is key. By defin- ing key indicators to measure results and reduce the amount of line item budget detail, respondents believe the process is improved significantly. On average, simply reducing the number of budget lines 15% moves companies from an “average” score to “above average” score for process efficiency. Focus- ing the budgeting and planning process on driving performance in key areas, and not allowing the process to become overly complicated and cumber- some, allows managers to concentrate on their core function—managing the business. In speaking with individuals that have moved to a more stringent fore- casting model, it has facilitated greater analysis and enhanced decision making capabilities. Given its value to the organization, are organizations devoting sufficient time, effort, and resources to the budgeting process? Where should organizations fo- cus their efforts to reap the largest rewards? This re- port aims to answer these questions, at a high level, by investigating the current and leading practices employed by companies to manage their budgeting and planning process.
  • 5. 3 demographics 75 financial executives throughout New England participated in the 2009 Caturano Budgeting & Planning Benchmarking Survey. The demographics reveal a fairly diverse group of respondents: company revenues range from zero to several billion dollars with median revenue of $25 million the number of employees range from less than 5 to several thousand with a median FTE count of 250 41% of participant companies have only one location while the other 59% have multiple locations, and just less than half the group (45%) conducts business out- side the United States The majority of companies (83%) indicate that their fiscal year follows the calendar year; for 66% September and October represent the most popular budgeting kick-off months. With most respondents in the New England area, it is not surprising that Healthcare (28%), Technology (25%), Services (16%), and Finance & Insurance (9%) respon- dents dominate the survey, representing a combination totaling 78% of all participants as shown below. • • • 28% 25% 16% 9% 4% 4% 4% 4% 3% 3% 0% Healthcare Technology & Communications Services Finance & Insurance Construction & Real Estate Manufacturing Transportation, Energy, Storage Wholesale Public Service,Education, Recreation Retail Food & Agriculture Industry Breakdown
  • 6. 4 the state of budgeting Financial management professionals have been in the spotlight over the past couple years dealing with the most challenging economic environment since the Great Depression. During this time, it has become imperative for organizations to examine current processes and operational strategies, identify inefficiencies, and make a plan for change. Planning, budgeting, and forecasting are the processes for businesses to plan, implement, and monitor its strategy effectively. As evidenced by the significant challenges of adapting to the volatile economy in this millennium, it is no wonder that companies are looking to improve planning, bud- geting, and forecasting processes. Forward thinking companies are making more frequent strategic adjustments based on the latest operational data to improve their positioning and ability to compete. According to the latest company performance and economic information, the ability to plan iteratively is the hallmark of best practices in today’s business environment. However, despite being a high priority, there is a widespread dissatisfaction with the budgeting process within many organizations. In fact, the America Productivity & Qual- ity Center (APQC) found that 63% of respondents said the tools they used for plan- ning, budgeting, and forecasting do not make those processes either faster or more effective. Furthermore, the APQC studies indicate that more than 40% of companies admit that their current planning, forecasting, and performance management process- es are not flexible enough to respond to opportunities or risks that are not considered in the annual budget. These challenges are echoed by Aberdeen’s Financial Plan- ning and Budgeting Report, which found that improving the overall accuracy of the budget, as well as the need to be flexible and adapt to changing conditions, are the top pressures impacting the budgeting process today. Effective budgets can help organizations transform corporate strategy into action. However, many organizations struggle to align their annual budget to corporate initiatives. Leading organizations that are able to link their corporate strategy to their operating plan enjoy greater success. For it to be successful, the budgeting process requires tight integration, strong direction, and open communication. With the current economic challenges facing executives, improving the budgeting process is becoming a higher priority than ever before, and using a rudimentary budgeting process may be the largest obstacle to driving performance. Forward thinking companies are making more frequent strategic adjustments based on the latest operational data to improve their positioning and ability to compete.
  • 7. 5 survey findings the personnel involved Two central roles drive the budgeting process: 1) budget managers who are closest to the business lines and are held accountable for budgets and 2) the finance team that manages and supports the overall budgeting/forecasting process. Not surprisingly, the level of effort required for the budgeting process shows a strong correlation with the revenue size of the company. As annual revenue increases, so does the number of budget managers and finance team members. However, as the table below illustrates, the number of days involved in the budgeting process is fairly consistent for finance employees at about 21 days for companies with revenue greater than $25 million, while the number of days for budget managers trend upward as revenue increases. The days required of the finance team indicates that the finance process is fairly consistent across organizations. Despite having more to do at larger organizations, the additional finance employee count held the process level of effort steady. While it is difficult to determine the optimal number of people needed to be involved in the budgeting process, the data shows a strong correlation for time and effort to increase as a company’s revenue, complexity, and/or volume increases in size. Finance Team Budget Managers Revenue Co’s Avg FTEs Avg FTEs Avg Days Avg FTEs Avg Days < $25M 95.1 1.9 12.3 4.0 4.0 $25-49M 315.3 3.1 21.7 8.1 6.4 $50-99M 357.1 3.7 19.9 10.1 10.0 $100-499M 546.2 4.8 21.9 14.8 8.8 $500M+ 700.0 6.0 25.6 31.0 16.5
  • 8. 6 Comparing spreadsheet versus non-spreadsheet users revealed a similar trend. As company revenue increases, so too does the use of budgeting solutions. Users move away from the spreadsheets in favor of more robust, dynamic applications that offer greater benefit to the majority of employees involved in the process. As companies grow, more input is required from business managers across the com- pany, thus challenging the finance department to control and consolidate input in a timely manner to meet deadlines. As a result, larger companies seek to leverage the inherent benefits that a multi-dimensional, scalable modeling tool provides. Budgeting Tool Median Revenue # of Finance Members # of Budget Managers Excel $20M 2.5 5.5 Non-Excel $75M 4.4 14.3
  • 9. 7 leading practices Team alignment is critical to improve the budget and fore- cast process. Organizations must clearly communicate to all budget participants the true purpose and outcome of the budgeting process. Typically, for any organization, the purpose of the budgeting process is: setting targets, con- ducting financial performance and analysis, and aligning the organization’s resources with its strategic goals. These budget outcomes can be achieved by increas- ing collaboration, participation, and accountability in the budgeting process. Companies also need to leverage the budgeting process as a management tool. This application of process will enhance and create value across the organization, as it is not only a measurement tool used merely for variance analysis. Nearly all of today’s budgeting solutions are web-based with a spreadsheet-like user interface. These features make users comfortable and give them access to informa- tion wherever they can connect to the internet. As a result, employees are more eager to leverage their knowledge and participate, thereby improving the budget’s accuracy. Increasing collaboration in the budgeting process by having more users examining the business drivers and assumptions used to build the budget enables greater discussion and, ultimately, generates better forecasts.
  • 10. 8 the budgeting process What are the steps and parameters under which the budget is devel- oped? This section addresses the time requirements, measurements, and guidelines for the budgeting process. These items help shape the budget into a manageable process that generates useful financial data about the business’ future prospects. Overall, survey respondents score the efficiency of their budgeting process as “aver- age” and the usefulness of the budget as a management tool as “above-average.” While this is consistent with historical trends, survey questions about the budgeting process provides interesting points. Several companies in the $100-$499 million revenue range who report using spread- sheets as their main tool rate the efficiency of the budget process as “below average.” This is a lower rating than those companies using more sophisticated budgeting tools. We interpret this trend for companies of this size to be a sign that they have outgrown spreadsheet capabilities and may benefit from a more robust budgeting solution. From a timing perspective, the majority of respondents complete their budgeting pro- cess in two to four months. However, on the extreme ends, it takes eight companies five or more months to complete the budgeting process while only three of the com- panies complete the process in less than one month. The companies who take less than one month to complete their budgeting process are the smaller respondents with less than $25 million in revenue, all use spreadsheets, none conduct business outside the US, and each has fewer than 25 employees. Clearly, the smaller, less complicated businesses facilitate a quicker budgeting process. The responses to “Do you use rolling forecasts?” (the process of forecasting for a consistent future period of time, 18 months for example) show interesting results when combined with the level of effort required from the finance team and the budget managers. With only a small revenue difference between the groups, a company that employs rolling forecasts requires less total effort to complete a budget or forecast for both the finance team and budget managers. While the majority of companies that use rolling forecasts only plan four quarters into the future, the additional iterations and more frequent updates performed throughout the year significantly saves time and effort on an annual budgeting basis for the company. Do you use Rolling Forecasts? % Finance Team Level of Effort (in days) Budget Managers Level of Effort (in days) Yes 43% 36 19 No 57% 71 89
  • 11. 9 leading practices The first step to developing a good budgeting process is creating and communicating the corporation’s strategic goals. Armed with this information, budget managers can develop better budgets that allocate resources to support and achieve strategic goals. To further enhance the budgeting process, rolling forecasts provide additional benefits. Employing rolling forecasts drives repetition and enables managers to become better forecasters. With practice, comes speed. Time management and cycle-time are improved using frequent, rolling forecasts, and dynamic budgeting tools. After changing assumptions at the lowest levels, spreadsheet budget models often take days to consoli- date and roll-up, whereas today’s budgeting tools perform this task in hours or even minutes. This increased budgeting speed facilitates more frequent re-forecasting or rolling forecasts, which, in turn, provide a more relevant and accurate view of the company’s position. Accurate forecasts that take less time and effort to create result in decision makers having up-to-the-minute (real-time) financial forecasts. With more frequent and accurate forecasts tied to a corporate strategy, the overall budget process becomes less painful, costly, and time consuming. Ultimately, better information allows management to adjust quickly and make better decisions in changing business conditions.
  • 12. 10 the budgeting system Which technologies are employed to facilitate and support the budgeting process? This section explores the additional CPM tools that help with analysis and make financial information both more useful and relevant. Consistent with similar research projects, the majority of respondents (approximately 75%) use spreadsheets as their main budgeting and forecasting tool. Budgeting tools match spreadsheet use at the $50-$99 million bracket but begin to outnumber spreadsheets in companies with $100 million or more in revenue. Revenue Budgeting Tool Users Spreadsheet Users Total < $25M 3 37 40 $25-49M 4 6 10 $50-99M 4 4 8 $100-499M 7 6 13 $500M+ 3 1 4 Grand Total 21 54 75
  • 13. 11 One driver for moving away from spreadsheets to a budgeting system is the advan- tage and benefit gained from improved scenario and “what if” analysis capability. We find that planning three or more scenarios or using a system that enables “what if” analysis significantly increases the efficiency of the process and usefulness of the budget as a management tool. Moreover, using both scenario and “what if” analysis increases the process efficiency and budget usefulness by 20% and 27%, respectively. By accounting and planning for change with multi- scenarios and “what if” analyses, organizations can plan and react to changing external market conditions in a timely manner. As such, respondents with more flexible and dynamic budgets rate their process more useful and efficient. Number of Scenarios Planned Budget Process Efficiency Usefulness of Budget to Manage Business 1 3.0 3.2 2 3.1 3.4 3 or more 3.3 3.8 Scale: 1 = poor and 5 = excellent Budget Tool Supports “What If” Analysis Budget Process Efficiency Usefulness of Budget to Manage Business Yes 3.3 3.8 No 2.9 3.1 Scale: 1 = poor and 5 = excellent Use Both 3+ Scenarios and “What If” Analysis Budget Process Efficiency Usefulness of Budget to Manage Business Yes 3.5 4.1 No 2.9 3.3 Scale: 1 = poor and 5 = excellent
  • 14. 12 leading practices Data management is another key attribute of budgeting tools. Features to look for include one central data source, version control, data integrity, real-time updates, and multi-dimensional capability. Budgeting tools enable easy data manipulation by facilitating “what if”, sensitivity, and scenario analysis. This functionality is in demand by managers, but difficult to produce and manage in spreadsheets. To this end, software reporting engines have emerged that produce data in a consistent and reliable format while creating powerful analysis, such as budget vs. actual, multi-dimensional analysis, and drill-down capability. An additional feature demanded by managers is data security. Despite password protection and cell locking, security is one of the largest black holes in spreadsheet-based budgeting. Today, many budgeting tools offer user defined roles to limit access to sensitive information and permit users to see only the informa- tion they need. Another useful tool available is the ability to manage the budget’s workflow—the automatic routing of documents to users responsible for working on them to complete the busi- ness cycle in a defined sequence—saving the company need- less hours chasing down budget information and streamlining the approval process. Along with audit trail functions, these tools provide managers the ability to control their budgets with greater accuracy and accountability.
  • 15. 13 marketplace trends budgeting efficiency & effectiveness The design and management of the budgeting process determines how efficient it will be to create a budget that is high quality and provides a useful tool to manage the business effectively. Only one survey respondent rates its budgeting process efficiency as “excellent” on a scale of 1-poor to 5-excellent, while 8% of survey respondents score the budget’s effectiveness as “excellent” for managing a company’s business, and no respondents rate the process as ”poor.” While we might expect lower scores in the efficiency question, we are not surprised by the higher score for the budget’s usefulness in managing the business. In fact, we expect the budget’s usefulness in managing the business scores to be higher given it is the fundamental tool used to measure and manage financial performance. 0% 7% 41% 41% 8% 1% 12% 63% 20% 1% Poor Below average Average Above average Excellent Poor Below average Average Above average Excellent HowEffectiveisYourBudget toManageYourBusiness? HowEfficientisYour BudgetingProcess? Avg= 3.1 of 5.0 Avg= 3.5 of 5.0
  • 16. 14 performance management processes & tools While many respondents feel that the annual budgeting process is a useful tool to manage the business, others indicate that they lack the functional processes and tools to close the performance management loop. On average, respondents employ only two of the six CPM tools we surveyed, but indicate they want to add two additional processes or tools. The survey data indicates that companies are beginning to inte- grate some of the leading management practices to help manage their performance, but there still remain many opportunities for companies to improve their processes. Interestingly, of the 36 companies utilizing Dashboards and Scorecards (by far the most pervasive CPM tools to help manage the business), 42% indicate that they use KPIs, 25% use Benchmarks and only 8% use both KPIs and Benchmarks in their or- ganization. Indeed, the use of KPIs and Benchmarks is much lower than expected for respondents who indicate using Dashboards and Scorecards. Well designed Dashboards and Scorecards show business leaders the important and relevant performance measure- ments in a quick and summarized view—and typically show performance relative to KPIs and Benchmarks.The survey results show that few participants utilize the readily available CPM tools that enable decision makers to analyze operating results and measure performance to an appropri- ate peer group. KPIs Benchmarks Dashboards & Scorecards Drill-Through Reporting Strategy Mapping Tie Comp to Performance Currently deployed 18 23 36 20 9 34 Like to have 18 30 28 23 26 18 Respondents who use Dashboards & Scorecards and also use: Count of Dashboards & Scorecards KPIs Benchmarks Both KPIs and Benchmarks 36 42% 25% 8%
  • 17. 15 Benchmarking and KPIs enable process comparison (i.e. costs, cycle-time, productiv- ity, or quality of a specific process/method) to a metric that is widely considered to be an industry standard or leading practice. Benchmarking serves as an objective mea- suring stick business managers use to make informed business decisions, develop strategy, create initiatives, as well as improve business processes and systems. It can also help identify where gaps or inefficiencies exist and provide insight for improving that process. Notably, strategy mapping is the CPM process least utilized but high on the list of respondents’ needs. This indicates that companies understand the importance to in- corporate and map strategy in the budgeting process enabling departmental initiatives to be tied back to the overarching corporate goals. The data also points toward improving both the process and usefulness of the budget in managing the business by incorporating CPM processes and tools. As shown be- low, implementing three or more of these tools increases the process efficiency rating by more than 10% while also increasing the budget’s usefulness. Despite the seemingly pervasiveness of CPM and business intelligence (BI) tools in the market, there is still a large need for basic, functional process improvement and tools to help circulate information quickly and accurately within most companies. CPM Processes or Tools Used Budget Process Efficiency Usefulness of Budget to Manage Business 0 – 2 3.0 3.5 3 or more 3.3 3.6 Scale: 1 = poor and 5 = excellent
  • 18. 16 budget & reporting lines When shown together, the number of lines budgeted to and the number of lines reported against appears similar. Survey results indicate that there is close correlation between how effective the bud- geting process is and the number of lines included in the budget and the number of lines reported against. The table below shows that respondents rate their budgeting process more effective and efficient when they use fewer line items. The usefulness of the annual budgeting process to manage the business is ranked lower by companies that budget to more lines. In fact, those companies that score the usefulness of the budget as “below average” use 203 lines for budgeting and 158 lines for reporting. Whereas, companies that score their budget’s usefulness as “average” use 161 lines for budgeting and 158 lines for reporting; companies that score their budget’s usefulness as “above average” or “excellent” use 156 lines for budgeting and 132 lines for reporting. This data confirms another leading practice: simplify and remove complexity from the budgeting process to improve results and efficiency. From the table above, we can see that more budgeting and reporting lines do not make for a more effective or efficient budget. In fact, the survey data indicates the opposite—fewer lines for budgeting and reporting increase both the effectiveness and efficiency of the budgeting process. 16 12 19 20 6 23 10 18 15 7 <25 25-49 50-99 100-499 500+ Lines for Budgeting & Reporting Budget Lines ReportingLines Average Lines Budgeted Average Lines Reported How useful is your budget to manage your business? Below Average / Poor 203 158 Average 161 158 Above Average / Excellent 156 132 How efficient is your annual budgeting process? Below Average / Poor 205 181 Average 159 158 Above Average / Excellent 140 108 Average 161 150
  • 19. 17 rolling forecasts As demonstrated previously, companies that employ rolling forecasts reduce the level of effort required from the finance team and the budget managers in the budgeting process. Moreover, respondents that utilize rolling forecasts typically use fewer line items for both budgeting and reporting—particularly for budgeting tool users. Ultimately, companies may leverage rolling forecasts to eliminate the annual budgeting process all together. As survey respondents indicate, they currently utilize rolling forecasts to help streamline the process and increase its efficiency and effectiveness. Rolling Forecasts? – NO Rolling Forecasts? – YES Budgeting Tool Average Lines Budgeted Average Lines Reported Average Lines Budgeted Average Lines Reported Excel 146 145 141 119 Non-Excel 249 247 104 75 Average 184 183 131 106
  • 20. 18 conclusion There is no single solution for improving the budgeting process. Rather, companies need to understand the process and its limitations. The key point to deploying an effective planning process is to align strategy with budget and forecast development. To that end, some of the key ideas utilized to achieve a successful planning process include: increase employee collaboration by utilizing tools reduce the level of detail required take advantage of rolling forecasts for improved process and results leverage technology and systems while optimizing the budgeting and forecasting processes to improve performance get the right data in the hands of decision makers on a timely basis • • • • •
  • 21. 19 Implementing these changes can help simplify and streamline the budgeting process while improving overall performance. Our survey indicates a strong link between deploying an effective budgeting and planning process with the ability of organizations to achieve desired organizational goals.
  • 22. 20 appendix...demographic data 40 10 8 13 4 0 10 20 30 40 <$25M $25-49M $50-99M $100-499M $500M+ Annual Revenue 11 13 9 28 14 0 10 20 30 <25 25-49 51-99 100-499 500+ Total Number of Employees 3 7 0 21 3 2 2 12 19 3 3 Construction & Real Estate Finance & Insurance Foodand Agriculture Healthcare Manufacturing Public Svcs, Edu, Rec Retail Services Technology & Communcations Transportation, Energy, Storage Wholesale Industry
  • 23. 21 31 31 13 0 10 20 30 40 1 2-5 6+ Number of Locations 0 0 2 2 1 5 0 1 1 1 0 0 10 20 30 40 50 60 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Fiscal Year End 2 4 2 2 1 0 3 8 22 19 9 3 0 5 10 15 20 25 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Annual Budgeting Process Kick-Off Month 3 8 23 23 12 6 0 10 20 30 1 2 3 4 5 6 Months to Complete Annual Budget Cycle
  • 24. 22 appendix...people 12 29 8 1 5 4 3 2 0 10 20 30 1 2 3 4 5 6 7 10+ Finance Employees Involved in Annual Budgeting Process 11 27 16 13 3 5 0 10 20 30 <5 5-10 11-20 21-30 31-50 50+ Days Spent By Finance Personnel on Annual Budgeting Process 13 24 21 6 11 0 10 20 30 <10 10-25 26-50 51-100 101+ Finance Team Level of Effort
  • 25. 23 34 23 6 6 3 0 10 20 30 40 <10 11-25 26-50 51-100 101+ Budget Managers Level of Effort 33 16 14 6 6 0 10 20 30 40 <3 3-5 6-10 11-20 20+ Days Spent by Budget Managers on Annual Budgeting Process 25 11 9 8 2 4 4 1 0 10 20 30 <=1 2-3 4-5 6-7 8-10 11-2021-50 50+ Budget Managers Involved in Annual Budgeting Process
  • 26. 24 appendix...process 0 11 37 9 9 2 2 1 0 4 0 10 20 30 40 1 2 3 4 5 6 7 8 9 10+ Number of Budget Versions Before the "Final Budget" is Submitted? 14 3 41 8 9 0 10 20 30 40 Monthly (or more) Every 2 months Quarterly Semi-annual None How Often Do You Reforecast Financials? 7 14 13 6 4 1 0 5 10 15 < 3 days 3-6 days 1 week 2 weeks 3 weeks 4 weeks How Long to Complete a Reforecast?
  • 27. 25 23 8 4 0 10 20 30 4 quarters 5-6 quarters 7+ quarters What Time Period Does the Rolling Forecast Cover? 32 43 0 20 40 60 Yes No Do You Use Rolling Forecasts? 10 12 53 0 20 40 60 Top-downonly Bottom-uponly Bothtop-down & bottom-up How Does Your Company Plan?
  • 28. 26 appendix...technology 4 54 1 1 1 14 0 10 20 30 40 50 60 Adaptive Planning Excel Hyperion Infor MS Forecaster Other Current Budgeting Tool? 36 39 0 10 20 30 40 50 Yes No Does Your Budget Tool Facilitate Using "What If" Analyses? 29 22 21 2 1 0 10 20 30 40 1 2 3 4 5+ HowMany Different Scenarios DoYouPlan for Each Budget or Reforecast?
  • 29. 27 18 30 28 23 26 18 4 0 10 20 30 40 KPIs Benchmarks Dashboards & Scorecards Drill-through reporting Strategy Mapping Tie compensation to performance Other What Tools Would You Like to Have to Manage Your Business? 18 23 36 20 9 34 8 0 10 20 30 40 KPIs Benchmarks Dashboards & Scorecards Drill-through reporting Strategy Mapping Tie compensation to performance Other Which of the Following Do You Employ to Manage Your Business? appendix...other 0 5 31 33 6 0 10 20 30 40 Poor Below average Average Above average Excellent How useful is Your Annual Budgeting Process in Managing Your Business? 1 9 49 15 1 0 10 20 30 40 50 60 Poor Below average Average Above average Excellent How Efficient is Your Annual Budgeting Process?
  • 30. 28 For information regarding corporate performance management or additional services provided by our management consulting team, contact: Jim Cashin Partner james.cashin@caturano.com 617.241.4694 Dan Wheadon Director daniel.wheadon@caturano.com 617.241.4691 Mark DiGiovanni Director mark.digiovanni@caturano.com 617.241.6478 Brian Hill Senior Consultant brian.hill@caturano.com 617.241.4663 This analysis was authored by Brian Hill. Brian is a Performance Management Consultant in Caturano’s Performance Improvement practice and leverages his 10 years of experience in technology and finance to assist Caturano and Company clients with their budgeting and forecasting needs. Brian earned his MBA and MS in Corporate Finance from McCallum Graduate School of Business at Bentley University and a BA from Connecticut College.
  • 31. 29
  • 32. 30 Caturano and Company is New England’s largest regional full-service CPA, consulting, and wealth management firm and one of the top 40 CPA firms in the country. The firm is an active member of Baker Tilly International, one of the world’s top ten accounting and business advisory services networks, focused on serving the global needs of growing multi-national enterprises; comprised of 145 independent member firms with 509 offices in 110 countries. Wealth Management services are provided by Caturano Wealth Management LLC, a Registered Investment Advisor wholly owned by Caturano and Company, P.C. 80 City Square Boston, MA 02129 P 617.912.9000 F 617.912.9001 www.caturano.com Assurance Business Risk & Controls Tax Management & Technology Consulting Wealth Management