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J.P. Morgan
2013 Ultimate Services Conference

November 13, 2013
FORWARD-LOOKING STATEMENTS
This presentation may contain forward-looking statements including, without limitation, statements with respect
management’s expectations regarding student persistence, institutional accreditation, the results of the Company's
initiatives, emerging trends, Q3 2013 campaign, 2013 outlook, financial results and and related commentary. These
statements involve risks and uncertainties, and the Company's actual performance may differ materially from those
expressed in or suggested by such statements. Risks and uncertainties include, without limitation:
•

•
•
•
•

failure to comply with the extensive regulatory framework applicable to the Company and its institutions,
including Title IV of the Higher Education Act and its regulations, state laws and regulatory requirements, and
accrediting agency requirements;
adverse regulatory or legislative changes affecting the Company's institutions;
the imposition of fines or other corrective measures against the Company's institutions;
competition in the postsecondary education market and its potential impact on the Company's market share and
recruiting costs; and
reputational and other risks related to potential compliance audits, regulatory actions, negative publicity or
service disruptions.

More information on potential factors that could affect the Company's performance is included from time to time in
the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations”
sections of the Company's periodic reports filed with the SEC, including the Company's Annual Report on Form 10K for the year ended December 31, 2012, filed with the SEC on March 12, 2013 and amended on May 17, 2013, and
Quarterly Report on Form 10-Q for the quarter ended March 31, 2013, filed with the SEC on May 15, 2013, and the
quarterly report on Form 10Q for the quarter ended June 30, 2013, filed with the SEC on August 6, 2013. Forwardlooking statements are made on the basis of management's views and assumptions regarding future events and
business performance as of the time the statements are made, and the Company assumes no obligation to update
any forward-looking statements or information, which speak as of their respective dates, except as required by law.
RECOGNIZED BRANDS
Ashford University

University of The Rockies

• AA, BA, MA, MBA

• MA, PsyD, PhD

• 17 NAIA Sports Teams

• Social & Behavioral Sciences

• Online & Clinton, IA Campus

• Colorado Springs Campus

• WASC approved -- 5 years*

• Denver Instructional Site

• Forbes Alliance

• HLC Accredited

AU and UOR Students

AU Programs

Doc
1%
MA
13%

AA
9%

Non-D

1%

Edu
21%
BA
77%

99% Online

Hcare
23%

Bus
33%

71% Female
48% Minority

Lib
Arts
23%

37 Years Old

*On July 10, 2013, the WASC granted Initial Accreditation to Ashford University for five years, subject to, among
other things, approval of U.S. Department of Education.
DIFFERENTIATION…

OTHERS

TUITION

Affordable

Innovative

AU

VALUE

Quality

“Ashford strategically and thoughtfully reallocated significant
resources across the entire student life cycle in order to
positively impact student success.”
AFFORDABILITY
47%
35%

40%

$ per Equivalent Credit Hour*

25%
$500

15% 13%
12% 11%

20%

$400

0%

-23%
-20%

$300

-39% -39%
-40%
$200
-60%
$100

$-

-80%

-100%

* $ per credit hour before applicable fees, discounts or scholarships

% Difference

$600
INNOVATION

&

R.E.A.L. Dashboard

“… these systems hold tremendous promise for ensuring educational quality …“*
Ralph Wolff, WASC

MOBILE ACCESS

&

Apple™/ Android™
•
•
•

Constellation
Students
Classroom

•
•
•

*A copy of the WASC action letter and visiting team report from the review of Ashford University is available
on the WASC website at www.wascsenior.org

Admin
Faculty
Grade Book
QUALITY
Quality Initiatives

University Advisors
•

Extend relationship to 26 wks

•

Learning

Problem-solving Focus

•

Smaller Class Sizes

•

Continued Technology Investment

•

InsideTrack

•

120 Constellation titles

•

2 Advisors thru 4th Course

•

Waypoint in more than 200 AU courses

•

Measure Student Engagement

•

Predictive Modeling

•

Better Persistence

Faculty
•

More Full-Time Faculty

•

Faculty Forums: Course, Program Development

•

Faculty Training, Mentoring

•

Measure Faculty Effectiveness

Student Support

Quality Matters
•

> 85% of AU Courses Certified

•

Clear Industry Leader
Forbes School of Business

 Grad & Undergrad
 Forbes Brand Expands AU Corporate Relationships
 Growing Digital Presence Reaches Online Students
 Unique Speaker Events for Online Students
 More than 1200 Forbes Contributors
 Unique Learning Material Creates Value for Students
BRAND STRATEGY
ASHFORD
UNIVERSITY
BRAND STRATEGY
• Branding Reinforces the Value Proposition
• Combines Traditional & Interactive Media:
-

Attract learners most likely to persist / graduate

• Media Mix Optimization:
-

Advanced analytics targets effective media channels
Increases organic student inquiries

• Brand Strength:
-

Build on and maintain positive momentum, perception and sentiment

• Overall Goal: “Organic” Inquiries
BRAND CAMPAIGN

TECHNOLOGY CHANGES EVERYTHING.

Q3 2013 Campaign -- Early Results
Organic channels show continued strength -Since campaign launch:
 35% increase in Organic inquiries
 41% increase in new enrollments from Organic channels
 11% increase in conversion of Organic applications
 Even greater increase in Total Conversion (inc. non-Organic)
2013
FINANCIAL
REVIEW
FINANCIAL MODEL HIGHLIGHTS
• Highly Competitive Tuition Pricing
 One of the lowest in the sector
 Below Title IV Loan Limits

• Increasing Investment in Student Success
• Emerging Trends:
-

Continued Student Demand
Increasing Advisor Productivity
Branding: Increasing Organic Interest
Improving Persistence
No Accreditation Headwind

• Strong Cash Position, No Debt
REGULATORY UPDATE
• WASC Approval Announced July 10, 2013
“What have resulted are self-reflection and evaluation,
significant change, and excitement for that which is now
occurring. Indeed, the changes that have occurred in such a
short time border on being revolutionary. They include what
the team considers to be a number of “best practices” and
what can become a model for online higher education for a
non-traditional student population.”
WASC Visit Team Final Report, May 2013

• DoE Approved WASC accreditation Nov. 8, 2013
-- PPA document in process
CONSISTENT REGULATORY METRICS
2012

2011

2010

2009

Ashford 2-Yr. CDR

---

10.1%*

10.2%

15.3%

Rockies 2-Yr. CDR

---

4.9%*

4.0%

3.3%

Ashford 3-Yr. CDR

---

---

16.3%*

19.8%

Rockies 3-Yr. CDR

---

---

8.0%*

3.3%

Ashford 90 /10 Ratio

86.4%

86.8%

85.0%

85.5%

Rockies 90 /10 Ratio

87.3%

85.0%

85.9%

84.6%

*draft data
CONSISTENT PERFORMANCE HISTORY
Enrollments

Revenue

105,000

$1,050.0
86,642

85,000

77,892

81,810

$933.3

$850.0
$713.2

68,566
65,000

$968.2

$605.6

$650.0

53,688

$454.3

45,000

$450.0
31,558
$250.0 $218.3

25,000
5,000

$50.0
2008

2009

2010

2011

2012

Q3
2013

2008 2009 2010 2011 2012

YTD
2013
OPERATING MARGIN

40.0%

30.3%

30.0%

29.3%

20.2%

20.0%

18.0%
15.3%
12.0%

10.0%

0.0%
2008

2009

2010

2011

2012 YTD Q3'13
CASH FLOW AND EPS
Net Cash Provided By
Operating Activities

$250.0

$3.50

$220.8

$3.02

$3.00

$189.9

$200.0

Fully-Diluted Earnings
Per Common Share

$2.50
$150.0

$2.14

$143.2

$131.7

$2.21

$2.00
$1.50

$100.0
$70.7
$54.3

$1.00

$0.74

$0.85

$50.0
$0.50
$0.0

$0.16

$0.00
2008

2009

2010

2011

2012

YTD
Q3'13

2008 2009 2010 2011 2012

YTD
Q3'13
THANK YOU

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2013 J.P. Morgan Ultimate Services Conference

  • 1. J.P. Morgan 2013 Ultimate Services Conference November 13, 2013
  • 2. FORWARD-LOOKING STATEMENTS This presentation may contain forward-looking statements including, without limitation, statements with respect management’s expectations regarding student persistence, institutional accreditation, the results of the Company's initiatives, emerging trends, Q3 2013 campaign, 2013 outlook, financial results and and related commentary. These statements involve risks and uncertainties, and the Company's actual performance may differ materially from those expressed in or suggested by such statements. Risks and uncertainties include, without limitation: • • • • • failure to comply with the extensive regulatory framework applicable to the Company and its institutions, including Title IV of the Higher Education Act and its regulations, state laws and regulatory requirements, and accrediting agency requirements; adverse regulatory or legislative changes affecting the Company's institutions; the imposition of fines or other corrective measures against the Company's institutions; competition in the postsecondary education market and its potential impact on the Company's market share and recruiting costs; and reputational and other risks related to potential compliance audits, regulatory actions, negative publicity or service disruptions. More information on potential factors that could affect the Company's performance is included from time to time in the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” sections of the Company's periodic reports filed with the SEC, including the Company's Annual Report on Form 10K for the year ended December 31, 2012, filed with the SEC on March 12, 2013 and amended on May 17, 2013, and Quarterly Report on Form 10-Q for the quarter ended March 31, 2013, filed with the SEC on May 15, 2013, and the quarterly report on Form 10Q for the quarter ended June 30, 2013, filed with the SEC on August 6, 2013. Forwardlooking statements are made on the basis of management's views and assumptions regarding future events and business performance as of the time the statements are made, and the Company assumes no obligation to update any forward-looking statements or information, which speak as of their respective dates, except as required by law.
  • 3. RECOGNIZED BRANDS Ashford University University of The Rockies • AA, BA, MA, MBA • MA, PsyD, PhD • 17 NAIA Sports Teams • Social & Behavioral Sciences • Online & Clinton, IA Campus • Colorado Springs Campus • WASC approved -- 5 years* • Denver Instructional Site • Forbes Alliance • HLC Accredited AU and UOR Students AU Programs Doc 1% MA 13% AA 9% Non-D 1% Edu 21% BA 77% 99% Online Hcare 23% Bus 33% 71% Female 48% Minority Lib Arts 23% 37 Years Old *On July 10, 2013, the WASC granted Initial Accreditation to Ashford University for five years, subject to, among other things, approval of U.S. Department of Education.
  • 4. DIFFERENTIATION… OTHERS TUITION Affordable Innovative AU VALUE Quality “Ashford strategically and thoughtfully reallocated significant resources across the entire student life cycle in order to positively impact student success.”
  • 5. AFFORDABILITY 47% 35% 40% $ per Equivalent Credit Hour* 25% $500 15% 13% 12% 11% 20% $400 0% -23% -20% $300 -39% -39% -40% $200 -60% $100 $- -80% -100% * $ per credit hour before applicable fees, discounts or scholarships % Difference $600
  • 6. INNOVATION & R.E.A.L. Dashboard “… these systems hold tremendous promise for ensuring educational quality …“* Ralph Wolff, WASC MOBILE ACCESS & Apple™/ Android™ • • • Constellation Students Classroom • • • *A copy of the WASC action letter and visiting team report from the review of Ashford University is available on the WASC website at www.wascsenior.org Admin Faculty Grade Book
  • 7. QUALITY Quality Initiatives University Advisors • Extend relationship to 26 wks • Learning Problem-solving Focus • Smaller Class Sizes • Continued Technology Investment • InsideTrack • 120 Constellation titles • 2 Advisors thru 4th Course • Waypoint in more than 200 AU courses • Measure Student Engagement • Predictive Modeling • Better Persistence Faculty • More Full-Time Faculty • Faculty Forums: Course, Program Development • Faculty Training, Mentoring • Measure Faculty Effectiveness Student Support Quality Matters • > 85% of AU Courses Certified • Clear Industry Leader
  • 8. Forbes School of Business  Grad & Undergrad  Forbes Brand Expands AU Corporate Relationships  Growing Digital Presence Reaches Online Students  Unique Speaker Events for Online Students  More than 1200 Forbes Contributors  Unique Learning Material Creates Value for Students
  • 10. BRAND STRATEGY • Branding Reinforces the Value Proposition • Combines Traditional & Interactive Media: - Attract learners most likely to persist / graduate • Media Mix Optimization: - Advanced analytics targets effective media channels Increases organic student inquiries • Brand Strength: - Build on and maintain positive momentum, perception and sentiment • Overall Goal: “Organic” Inquiries
  • 11. BRAND CAMPAIGN TECHNOLOGY CHANGES EVERYTHING. Q3 2013 Campaign -- Early Results Organic channels show continued strength -Since campaign launch:  35% increase in Organic inquiries  41% increase in new enrollments from Organic channels  11% increase in conversion of Organic applications  Even greater increase in Total Conversion (inc. non-Organic)
  • 13. FINANCIAL MODEL HIGHLIGHTS • Highly Competitive Tuition Pricing  One of the lowest in the sector  Below Title IV Loan Limits • Increasing Investment in Student Success • Emerging Trends: - Continued Student Demand Increasing Advisor Productivity Branding: Increasing Organic Interest Improving Persistence No Accreditation Headwind • Strong Cash Position, No Debt
  • 14. REGULATORY UPDATE • WASC Approval Announced July 10, 2013 “What have resulted are self-reflection and evaluation, significant change, and excitement for that which is now occurring. Indeed, the changes that have occurred in such a short time border on being revolutionary. They include what the team considers to be a number of “best practices” and what can become a model for online higher education for a non-traditional student population.” WASC Visit Team Final Report, May 2013 • DoE Approved WASC accreditation Nov. 8, 2013 -- PPA document in process
  • 15. CONSISTENT REGULATORY METRICS 2012 2011 2010 2009 Ashford 2-Yr. CDR --- 10.1%* 10.2% 15.3% Rockies 2-Yr. CDR --- 4.9%* 4.0% 3.3% Ashford 3-Yr. CDR --- --- 16.3%* 19.8% Rockies 3-Yr. CDR --- --- 8.0%* 3.3% Ashford 90 /10 Ratio 86.4% 86.8% 85.0% 85.5% Rockies 90 /10 Ratio 87.3% 85.0% 85.9% 84.6% *draft data
  • 18. CASH FLOW AND EPS Net Cash Provided By Operating Activities $250.0 $3.50 $220.8 $3.02 $3.00 $189.9 $200.0 Fully-Diluted Earnings Per Common Share $2.50 $150.0 $2.14 $143.2 $131.7 $2.21 $2.00 $1.50 $100.0 $70.7 $54.3 $1.00 $0.74 $0.85 $50.0 $0.50 $0.0 $0.16 $0.00 2008 2009 2010 2011 2012 YTD Q3'13 2008 2009 2010 2011 2012 YTD Q3'13