6. F I T C 2 0 2 1 F I T N E S S I N D U S T R Y T E C H N O L O G Y C O U N C I L T R E N D R E P O R T | W W W . F I T T E C H C O U N C I L . O R G
BIG TECH IS NOTHING NEW COVID ACCELERATED IT
MASSIVE DISPERSION UNDERWAY
T E C H N O L O G Y I S B E H I N D A L L 5 M E G A - T R E N D D R I V E R S
Consumers
Globalism Demographics Technology Economics
An interconnected multi-cultural
world creating new markets,
cross boarder competition, and
fear amongst the status quo.
Changing demography with an
aging population, the decline in
brith rates, and heightened
cross generational dynamics.
Increasingly empowered and
knowledgable buyers have
higher expectations of
everyone and everything.
Always on and connected with
more intelligence along with
distrust and ethics being a
bigger concern.
Sustainability and the fourth
industrial revolution recreating
industries, jobs, production,
capital and payment.
8. Dispersion :
“the distribution of products and
services over a wider area where
and when they’re needed most,
bypassing gatekeepers and
removing unnecessary friction
and cost.” - Scott Galloway
“A statistical term that describes the size of the distribution of values
expected for a particular variable; measured by several
different statistics, such as range, variance, and standard deviation.
9. +
D I S P E R S I O N : D I S T R I B U T I O N T O A W I D E R M A R K E T P L A C E
DIG
ITALLY
BASED
HEALTH
&
FITNESS SERVICES
DISPERSION
OF
CAPITAL
&
TIME
FACILITY
BASED
HEALTH
&
FITNESS SERVICES
DISPERSION = VALUE TRANSFER 2021 & BEYOND
INCREASE
DECREASE
HEALTH & FITNESS DISPERSION
@BRYANKOROURKE
+
REAL ESTATE DISPERSION
@PROFGALLOWAY
10. F I T C 2 0 2 1 F I T N E S S T E C H N O L O G Y T R E N D R E P O R T | W W W . F I T T E C H C O U N C I L . O R G
2. Haves And
Have Nots
3. Big Tech
Battles
5. Redefined
Human Capital
4. Wellbeing
Shift
1. Technology
Rules
2021 FITNESS INDUSTRY TECHNOLOGY TRENDS
DIGITAL CUSTOMER PLATFORMS ARE NOW THE MARKET
38. NOOM HAS 50M USERS
NOT JUST FITNESS NEW TYPES OF APPS
39. CALM 2M USERS $150M REVENUE
NOT JUST FITNESS NEW TYPES OF APPS
40. HEALTH AND FITNESS A LARGE MARKET
IT IS WHAT BIG TECH IS AFTER
http://bit.ly/wellnessreport2018
GLOBAL HEALTH CARE ECONOMY
$10 Trillion Market
41. “We’re extremely interested in this area
(health care). And, yes, it is a business
opportunity. If you look at it, medical
health activity is the largest or second-
largest component of the economy,
depending on which country in the
world you’re dealing with.”
Big Tech: Tim Cook
Fortune Magazine Interview
September 2017
50. "If you zoom out into the future, and
you look back, and you ask the
question, 'What was Apple's greatest
contribution to mankind?' It will be
about health.”
Tim Cook
Jim Cramer Interview
January 2019
51. Gangster Move Of 21st Century
Apple First Store 2001
Now Over 500 Stores in 25 Countries
59. 01 02 03
ASSESSMENT
WHERE IS YOUR
BUSINESS REALLY
TODAY ?
MINDSET
HOW DO YOU SEE THE
WORLD ?
USER X
ARE YOU ALIGNED TO
THE 4 PILLARS OF
EXCEPTIONAL UX ?
04
ECONOMICS
DO YOU HAVE A
SUSTAINABLE BUSINESS
MODEL ?
05
EXECUTION
ARE YOU EMBRACING
THE 4 PILLARS OF
EXECUTION ?
COMPETING WITH BIG TECH
HAVE A REAL STRATEGY : CHOICES
61. F I T C 2 0 2 1 F I T N E S S I N D U S T R Y T E C H N O L O G Y C O U N C I L T R E N D R E P O R T | W W W . F I T T E C H C O U N C I L . O R G
COVID-19 FORCED ORGANIZATIONS TO PERISH FROM
DISPERSION OR SEE THINGS THROUGH A NEW LENS
E
N
2. USER EXPERIENCE
The experiences brands seek to create for their
employees, customers, and stakeholders are the key
differentiator in a competitive world. Omni-presence,
hyper-personalization, frictionless commerce,
strategic, facilitated, and convenient are all things that
combine to evoke feelings in humans.
1. MINDSET - NEW THINKING
How brands and organizations see the world, how
their values are the basis of their culture, and how
they interact with and deliver value to their
employees, stakeholders and customers. Mindset is
the most important aspect of success today because
it impacts what people see as possible.
4. EXECUTION ENGINES
The foundation to executing experience in a
sustainable business now requires fundamental
tools : enterprise systems, human capital, automation,
data collection, and machine intelligence. Without
attention to these engines UX and New Economics
cannot work.
3. NEW ECONOMICS
New ways to create and monetize the business as a
platform, digital-physical delivery, dynamic pricing, the
way businesses can sustainably monetize has
expanded into many many options. Transaction is the
lowest common denominator with platforms enabling
the highest value creation dynamic.
M
U
T H E F O U R K E Y C O M P O N E N T S O F S U C C E S S F U L B U S I N E S S M O D E L S T O D AY A R E T H E M U N E D Y N A M I C S .
T E C H N O L O G I C A L T O O L S A L O N E W I L L N O T M A K E A S I G N I F I C A N T I M PA C T W I T H O U T O R G A N I Z AT I O N S
U N D E R S TA N D I N G A N D E M B R A C I N G T H E S E M U N E D Y N A M I C S : M I N D S E T , U S E R E X P E R I E N C E , N E W
E C O N O M I C S A N D E X E C U T I O N E N G I N E S A N D P R I O R I T I Z I N G T H E M A C C O R D I N G LY.