The document discusses key software testing trends for 2021 that both businesses and testing companies need to be aware of. These trends include artificial intelligence in testing to optimize processes and predict failures; big data testing to test large, complex data; continuous testing to produce quality software faster; chatbot testing as chatbots are used more widely; accessibility testing to ensure software can be used by all; hyperautomation using AI and RPA; DevTestOps combining continuous testing with DevOps; blockchain testing to ensure security of financial transactions; and working with different technologies to improve customer experience. Adopting these trends can help stay competitive in software testing.
2. KNOWING THE RECENT TRENDS IN SOFTWARE
TESTING IS HIGHLY IMPORTANT FOR BOTH
BUSINESSES AND ENTERPRISES.
Whether you are a testing company or a
QA tester, you need to keep up with these
new trends in software testing to stay
ahead in the long run.
4. AI-based testing platforms help organizations
minimize the complexities while testing with AI,
machine learning, and natural processing
implementations. AI aids in optimizing the
testing process and allows for the prediction of
failure points, making it ideal for lowering total
costs and increasing customer satisfaction.
ARTIFICIAL
INTELLIGENCE
IN TESTING
5. BIG DATA TESTING
Big Data Testing provides end-to-end
testing solutions for data acquisition
and data analytics testing.
Sectors like banking, healthcare,
finance, retail, and
telecommunication continuously deal
with Big Data. Thus, we can expect
that Big Data will make a new move
in software testing trends.
6. The global big data market is
estimated to reach U.S. $103
billion by 2027.
STATISTA
7. CONTINUOUS
TESTING Continuous testing is done to
help organizations produce
quality software at a faster
pace and help them adopt the
Agile & DevOps theme.
The common pillars of
continuous testing is code
quality, customer experience,
application quality, and
pipeline automation.
8. Chatbots Testing
Chatbot testing ranges from
security testing to
performance testing and is
needed to focus on activities
like authentication,
authorization, encryption,
regulations, and adherence.
Every industry has multiple
types of chatbots that they
use for different purposes,
e.g. medical chatbots, finance,
banking chatbots.
Chatbots are able to answer
nearly 80% of routine
questions of customers.
Chatbots are capable of
reducing customer support
costs up to 30%
9. ACCESSIBILITY
TESTING
With more companies shifting to digital, it
becomes vital to make software accessible for all
individuals, especially those who are dependent
on digital services for online shopping, e-
learning, e-banking, remote work, and virtual
healthcare.
It makes apps accessible to those with
disabilities, such as vision impairment, hearing
disabilities, and other physical or cognitive
conditions.
10. HyperAutomation
By combining Artificial Intelligence tools with RPA,
Hyperautomation allows for repetitive tasks
implemented by business users virtually.
Many companies are planning to add
Hyperautomation in their software testing services
due to its capabilities of discovering business
processes dynamically and creating bots to
automate them.
11. DEVTESTOPS
Testing companies prefer DevTestOps because it is a
combination of continuous testing and DevOps.
DevTestOps aims to give the experience of early testing,
frequent testing, testing throughout the software delivery
pipeline.
To eliminate the possibility of business risks, missing defects,
and functionalities, the idea of DevTestOps is introduced in
continuous testing as a major part of the software delivery
pipeline.
12. BLOCKCHAIN
TESTING
• Including Blockchain in the software testing
trends for 2021 is necessary to ensure smart
contracts and fraud protection.
• According to the research, Blockchain is a
nascent technology that helps improve the
functioning of financial transactions.
13. Working as per digital trends
becomes the priority for the
software testing service provider
to help customers get the best
platform/branch/mobile or cross-
channel experiences.
Performing testing with different
technologies is vital for software
applications, especially if you
want to boost customer
satisfaction, prevent
catastrophic corporate
emergencies, maintain excellent
user experience.