Digital transformation was intended to enable companies to improve their customer service and produce higher ROI. To stay solid, organizations with a physical presence have modified their approach to securing a digital presence. Others have now begun their way of digital transformation, while others are still in the planning stages. Let's watch out for the top digital transformation trends of 2021 and stay positive.
HomeRoots Pitch Deck | Investor Insights | April 2024
Top 7 Digital Transformation Trends to Watch Out in 2021
1. Top 7 Digital Transformation Trends to
Watch Out in 2021
Digital Transformation Trends
2. 1. Digital Banking
Financial institutions will face tremendous pressure to deliver digital
functionality that is both clear and simple. The Processes can be
completed in 5–10 minutes instead of new account opening or credit
application procedures (or more). For meeting the rising customer needs,
partnerships should zero in on internal systems, processes, and data flow
to allow culmination in a moment. Financial institutions may often
separate their external display layer from their back-office data layer to
enhance the digital customer experience. An instance of this
transformation is the Google Plex’s partnership with a few financial
institutions. The new features provide easy, seamless, and personalized
digital interaction, opening accounts previously improved and the
combination of checks and savings.
3. 2. 5G is going to be widespread.
The advantages of 5G have come into the picture in recent years, but it
was not before remote employment took place. This year, the
centerpieces of our lives were video conferencing and digital
communication. The need for strong communication and more bandwidth
transformed into a huge advantage that we were all able to fold over our
heads. Telecommunications companies certainly knew our reliance on
smartphones. Laptops demonstrated the need, and various devices,
including a growing number of IoT sensors, regularly. Today, companies do
not bear to be disengaged, and 5G deals have become a core component
of an arrangement. When we continue to run and manage schools as a
whole from our homes, the value of 5G in 2021 will gradually become one
of the leading trends in digital transformation.
4. 3. APIs
To create a consistent business continuity and affix the go-to-
market, most companies have adopted the cloud. Application
programming interfaces (APIs) are fundamental in developing
economies of scale. APIs will allow businesses to reduce knowledge
silos and create shared experiences, turning legacy networks into
micro-services. It will also allow them to transform dissipated apps
into one data mart behemoth. It will help them make critical
business decisions and improve their overall ROI.
5. 4. Digital Cybersecurity
Despite never losing its significance thoughtfully last year, cybersecurity
had tumbled off the rundown of critical technology advances, but
cybersecurity with the pandemic has become highly important again. To
speed up their attacks against organizations around the globe, hackers
have the Covid pandemic. There was a 238 percent spike in attacks on
banks from January to April 2020 alone. And an increase of 600 percent
was observed in attacks on cloud employees. In the same safe network,
fewer on-site workers operate nearby. Companies need to improve and
expand their cybersecurity efforts to home networks and mobile
employment. This is a growing trend for digital transformation in 2021.
6. 5. XaaS Programs (Everything-as-a-Service)
The standard for being a genuinely digital-native business has
already been As-a-Service (aaS). All-as-a-Service (XaaS) is the new
development where services provided with virtual access to almost
anything can entirely depend on the cloud. To achieve the digital-
native status quo, the IoT and AI instruments must play a critical
role in constructing such services.
7. 6. WFH
The employees have been clamoring for more excellent work flexibility for
quite a while. And a business that wanted to allow remote work on a scale
was usually sufficiently dramatic to warrant a headline or two. Some
businesses, especially in regions with severe COVID lockdowns, all left for
good this year when telecommuting was suddenly the only logical choice.
Economies are steadily resuming, and workers are eventually able to go
back to work. Organizations would have to be confident in protecting staff
from potential outbreak resurgences. These are the most critical patterns
for digital transformation in 2021.
8. 7. Transformed Customer experience
All is no longer about producing the best products. The new
generation of millennials is inclined toward comfort over allegiance.
In advanced web applications, make new web-supporting digital
experiences, precise native mobile apps with best-in-class UX. It
can also range from smart chatbots, wearable, conversational apps,
and immersive experiences that leverage augmented reality.
Companies aim to broaden the usage of segments and the backend’s
integration. It leads to a consistent and seamless experience of the
channel.