2. Be decisive, even if you have
insufficient information to make
an ‘ideal’ decision; (making a
decision and getting it wrong
occasionally is better than
making no decision at all.)
Make decisions
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3. Know what you’re good at and
what you’re not so good at,
play to your strengths (and ask
for help from others when you
need it.)
Be self aware
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4. Be the leader who works to
support, and drive employees
to be the best they can be,
(and to achieve their and your
goals.)
Support your
employees
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5. Leadership is about enabling
those around you to achieve
to their full potential. (Ensure
you give the right level of
responsibility and support to
each individual that fits their
abilities and situation.)
Be an ‘enabler’
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6. People lose respect for anyone
who instructs another to do
something they would not at
least attempt themselves.
Lead by
example
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7. Treat everyone as an individual
and understand what motivates
each person, how they learn
best, and what individual
support each person needs
Understand
your people
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8. Be humble and clear; use ‘we’
more often than ‘I’
Use inclusive
language
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9. Set them in the context of
the strategic aims of your
organisation. i.e. every person
must understand the part they
play, no matter how small in
achieving the end result.
Set objectives
clearly
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10. Give appropriate feedback
regularly, both positive and
constructive; (ask for feedback
about yourself and act on
some of it.)
Provide
feedback
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11. Approach difficult situations
head on, and treat individuals
as equals with no favouritism
Be transparent
and fair
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