This document discusses various topics related to science, visualization, sensemaking, and planning. It notes that science is a way to determine what is known and not known. It also discusses how managers are confronted with "messes" that consist of complex, interacting problems rather than independent problems. Another topic discussed is planning backwards from the future state that is intended rather than being driven by past behaviors.

1. @byron_miller
Cloud
Engineer
h3ps://about.me/byron_miller
@byron_miller

2. Science
Science
is
a
way
to
teach
how
something
gets
to
be
known,
what
is
not
known
and
to
what
extent
things
are
known….
How
to
think
about
things
so
that
judgments
can
be
made…
@byron_miller

3. Pictorial
RepresentaFons
"Pterodactylus
anFquus
soemmerring”
@byron_miller

4. @byron_miller

5. VisualizaFons
@byron_miller

6. Sensemaking
• Give
meaning
to
experience
• Improve
interacFon
between
people
and
informaFon
technology
@byron_miller

7. Messes
Managers
are
not
confronted
with
problems
that
are
independent
of
each
other,
but
with
dynamic
situaFons
that
consist
of
complex
systems
of
changing
problems
that
interact
with
each
other.
I
call
such
situaFons
messes.
Managers
do
not
solve
problems,
they
solve
messes.
-­‐Ackoff
@byron_miller

8. Future
Backwards
@byron_miller

13. Backwards
• What
is
entrenched
– Designed
– IntenFonal
– UnintenFonal
– Pa3erns
– Past
behaviors
determine
your
future
@byron_miller

14. Future
• What
are
our
future
states
• What
needs
to
happen
to
transiFon?
• What
is
our
intent?
• Where
do
we
want
to
be?
@byron_miller

15. Experiment
• It’s
a
visualizaFon
• Look
for
pa3erns
&
emergent
properFes
• Evolve
– ExaptaFon
– AdaptaFon
@byron_miller

16. UFlity
• Common
language
• Managers
learn
this
stuff
• “DevOps”
use
this
stuff..
– “graphs”..
(Puppet
Node
Graphs)
– “State
Engines”
@byron_miller

17. Design
• What
is
emerging
from
our
planning?
• How
do
our
future
states
differ
in
vision/
planning?
• Does
this
future
state
map?
Are
we
actually
working
with
intent
or
just
floaFng
along?
@byron_miller

18. Influence
@byron_miller

20. See
the
big
picture
@byron_miller