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Summit Session - Stronger Together Conference
1. Systems Leadership
Based on paper available on
Community Action Norfolk and
Momentum (Norfolk) websites
http://bit.ly/1TfvHzY
2. Demand for an ‘upstream’
dialogue
• Key ask from the sector
• Engaging in the earliest possible stages
and collaboratively shaping proposals not
merely responding to them
– Sensitive, need relationships of trust
– Need ongoing dialogue at the right levels
3. Systems Leadership
• Things are connected!
• For example:
– Someone is unlikely to able to find a job whilst they
are worrying about a very ill partner or child
4. Systems Leadership
• Understand how the system fits together
• Work collectively to fix gaps, overlap and
unintended consequences
• Deliver the best possible outcomes for people
and communities in the most efficient way.
• Two key priorities:
– Integration
– Prevention
5. Objectives
• To ensure the sector is able to engage in a wider
systems leadership conversations by creating an
appropriate interface.
• Ensure that group is able to include a broad range of
views and expertise from across the sector
• Where possible the group can provide key links into
networks within key areas
• That any group is seen as legitimate to lead on this by
the VCSE sector and other key stakeholders
• That the group remains practically small enough to be
able engage effectively and develop trusted
relationships
6. Role of System Leadership
Group
• Act on behalf of the sector and as the point of
reference with other stakeholders
• Hold and work to progress the key actions
from the Sector Led Plan
• Identify, develop and oversee other broad
VCSE streams of work and shared agenda
items
• Mandate and accountability for VCSE
representation within wider systems
leadership
7. Roles of individuals on the
group
• Knowledge and perspectives of different aspects
of the sector not to represent their organisation.
• Commitment to the Nolan Principles of standards
in public life.
• Individuals will need to respect confidentiality and
act in good faith to support the work of the group.
• Use of networks to assist with two-way
communication with the wider sector.
• Six meetings a year of approximately two hours
each.
8. Composition
• Five Directly Elected
• Ten appointments to cover key themes
• It will evolve
• Get a balance right
– Right mix of skills and perspectives
– Legitimacy and mandate
– Small enough to work, practical to run
9. Appointment Requests
• Older People – OPSPB & Age UK Norfolk
• Young People (11-19) – Voluntary Sector Forum
• Children (0-11) and families - Voluntary Sector Forum
• Physical Health and Disability – Equal Lives
• Mental Health and wellbeing – Mental Health
Providers Forum
• Unemployed and low incomes – Not yet identified
• Arts, Culture and Heritage – Arts & wellbeing
partnership led by Creative Arts East
• Information and Advice - NCAN
• VCS Engage leads – Momentum & Community Action
Norfolk
10. Nominations for Elected
Members
• Pip Coker – Nominated by Julian Support
• Richard Draper - Nominated by Julian Support
• Jane Evans - Nominated by West Norfolk Carers
• John Nooney – Nominated by Norfolk Youth Projects
• Janka Rodziewicz – Nominated by Norfolk
Community Law Service
• Daniel Williams – Nominated by Your Own Place CIC
& The Norfolk and Norwich Association for the Blind
• Sally Williams – Nominated by Royal Voluntary
Service
11. Election
• VCSE organisations only
• Each organisation has five votes
• Candidate supporting summaries are
available
12. Sector Led Plan
Full Consultation draft available on
Community Action Norfolk and
Momentum (Norfolk) Websites
http://bit.ly/1CW4g4Z
13. Sector Led Plan
• Workshops and one to one interviewees
• Surveys
• Range of other reports and data
• Two parts to the plan
– Evidence
– Action Plan
14. Significant
• 3,387 registered charities, 77 IPS’s, 92
CICs
• Charitable income of £826 million a year
• 7,000 FTE’s & 77,000 volunteers
• 50% receive no income from public sector
• 11% income from outside county
15. Diverse
• Over half target general public with older
and younger people the most significant
named beneficiary group
• 43% work at a local level
• 1% of registered charities account for 50%
income
• 75% of registered charities turnover less
than £25K per year.
16. Diverse
• Since 2004 organisations over £1million in
turnover have seen their income treble
whilst those under £100K have seen it fall
by a third
17. Support needs
• The sector is an employer, innovator and
value creator
• Increased demand
• Organisational development support a
priority
• Relationships
18. Support needs
• Key challenges
– Income
– Business strategy
– Information and communication
– Workforce and volunteer development
19. Action Plan
• Consultation draft has been published
• Want to get feedback on the action plan
• Deadline 22nd July
20. Money
• A supply chain management model
• A shared fundraising mechanism
• Promote the sustainability of the sector
21. Information
• An open information hub
• Better self promotion
• Increased collaboration and partnership
• Speak with a clear voice
23. Partnerships
• Co-production and early engagement
• Promote best practice in commissioning
• Better outcomes for people in Norfolk
• Investment in the county
24. Action Plan Questions
• Are these the right things?
• Are they achievable?
• Are you going to get involved in making
them happen?
Notes de l'éditeur
Jon
Key ask from the sector
Engaging in the earliest possible stages and collaboratively shaping proposals not merely responding to them
Sensitive, need relationships of trust
Need ongoing dialogue at the right levels
Cindee
Someone is unlikely to able to find a job whilst they are worrying about a very ill partner or child
A community with great affordable housing but no child-care may struggle to attract the working families it wants to.
The best way to make sure someone is fit and healthy at fifty is to make sure that they are fit and healthy at sixteen.
If you reduce positive activities for young people you can increase anti-social behaviour
Jon
The idea with systems leadership is to be able to take a step back and understand how the system fits together and to work collectively to fix areas of gaps, overlap and unintended consequences to deliver the best possible outcomes for people and communities in the most efficient way.
A lot of systems leadership work focusses on trying to achieve two key priorities:
Integration – ensuring services are joined up around the individual and work effectively together in an efficient way.
Prevention – putting an emphasis on those aspects of support that will prevent issues arising both in the immediate term (preventing a hospital admission) and the longer term (ensuring someone is healthy with a good social network). This is both better for the individual as most of us prefer not to need support and usually better for providers as prevention is less costly than more acute services.
Cindee
Jon – emphasise non-compete with other groups
Act as the sector’s system leadership group and the point of reference with other stakeholders at a systems leadership level
Hold and work to progress the key actions from the Sector Led Plan
Identify, develop and oversee other broad VCSE streams of work and shared agenda items
Where VCSE representatives are required in the context of wider systems leadership (as opposed to specific delivery areas), the group mandates these representatives and provides an accountability and communication line.
Cindee
Individuals are there in the capacity to bring the knowledge and perspectives of different aspects of the sector not to represent their organisation. The group is centred on work beyond individual organisational and constituency interests for the benefit of Norfolk as a whole.
Individuals will need to be committed to the principles outlined above as well as the Nolan Principles of standards in public life.
Individuals will need to respect confidentiality and act in good faith to support the work of the group.
Individuals will need to make use of their networks to assist with two-way communication with the wider sector. This will be supported by the VCS Engage lead partners.
As above the initial attention is based on a commitment of six meetings a year of approximately two hours each. Individuals will need to attend prepared and be able to contribute fully to discussions.
Jon
Five Directly Elected
Ten appointments to cover key themes
It is not perfect, it will need to evolve but we regard it as a positive starts
Get a balance right
Right mix of skills and perspectives
Legitimacy and mandate
Small enough to work, practical to run
Cindee
Older People – OPSPB & Age UK Norfolk
Young People (11-19) – Voluntary Sector Forum
Children (0-11) and families - Voluntary Sector Forum
Physical Health and Disability – Equal Lives
Mental Health and wellbeing – Mental Health Providers Forum
Unemployed and low incomes – Not yet identified
Arts, Culture and Heritage – Arts & wellbeing partnership led by Creative Arts East
Information and Advice - NCAN
VCS Engage leads – Momentum & Community Action Norfolk
Will need to review and adapt
Jon
7 candidates - One extra than circulated, due to it being sent to the wrong email address but within the deadline
Cindee
Only one set of votes per organisation
Ballots have been issued
Any questions about the process?
Jon
Jon
200 workshop delegates and one to one interviewees
300 Survey respondents
Charity Commission, Companies House, Financial Conduct Authority database
Range of other reports and data
Two parts to the plan
Evidence
Action Plan
Cindee industrial and provident societies
Community interest companies
3,387 registered charities, 77 IPS’s, 92 CICs
Excludes huge number of unregistered associations and community associations
Charities based in Norfolk have an income of £826 million a year
7,000 FTE’s & 77,000 volunteers
Half receive no income from public sector
11% income form outside county
Jon
Jon
Cindee small medium enterprises
Gross value added calculations in plan
The sector is an employer, innovator and value creator – it has much in common with the private sector SMEs when it comes to organisational development challenges and concerns
Many organisations report increased demand
Organisational development support remains biggest priority from infrastructure
Strong emphasis placed on cultivating relationships of mutual respect with the public sector
Many feel valued but not understood
Key goal to build relationships and create genuine collaboration
Cindee
Jon
Jon
Developing a supply chain management model for the local sector to open up contracting opportunities
Exploring proposals for a shared fundraising mechanism to collectively invest in fundraising and increase the resilience of the local sector
Developing understanding of different business models to promote the sustainability of the sector
Cindee
Providing an open information hub for and about the sector to ensure VCSE organisations, public sector partners and the public are aware of current issues
Helping organisations to better promote themselves so that people and partners can reach them
Building relationships within the sector to support increased collaboration and partnership
Ensuring a clear mandate for those representing the sector to help the sector speak with a clear voice
Jon
Encouraging collaboration and promoting quality in training to get better value across the sector
Understanding the future workforce needs of the sector to plan for the future
Promoting volunteering in Norfolk to build capacity in the local sector
Cindee
Advocating co-production and early engagement to be a part of solutions right from the outset
Facilitating engagement with commissioners to build relationships and promote best practice in commissioning
Supporting a consistent focus on prevention to ensure better outcomes for people in Norfolk
Working with partners to make the collective case for Norfolk to promote investment in the county