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Ready, Steady, Grow




                                 Presented to Bjorn Magnusson	
  

                         By Jedi Consulting	
  

                  March 4th 2011	
  
On December 7th 2012, H&M will begin
                 1
opening more than store every day




                                       2	
  
Agenda

Introduction

Analysis

Recommendations

Implementation
                  3	
  
Agenda

Introduction




               4	
  
Executive summary

               H&M needs to optimize it’s continued expansion


               Current	
  growth	
  trends	
  will	
         Address	
  and	
  ac6vely	
  manage	
  
Ready	
  
             stretch	
  management	
  capacity	
                       growth	
  risks	
  

                                                             Integrate	
  a	
  channel	
  strategy	
  
Steady	
      Same	
  store	
  sales	
  is	
  stagnant	
  
                                                              to	
  boost	
  same-­‐store	
  sales	
  

              Aggressive	
  expansion	
  goals	
              Develop	
  a	
  coordinated	
  and	
  
Grow	
  
              need	
  to	
  con6nue	
  to	
  be	
  met	
       focused	
  growth	
  strategy	
  


  These 3 strategies prepare H&M for 5 more years of solid growth


                                                                                                         5	
  
H&M’S VALUES


   Keep it simple
We believe in people
  We are one team
Straight forward and
    open minded
Entrepreneurial spirit
   Cost-Conscious
Agenda



Analysis




            7	
  
Background analysis
                                     How	
  does	
  this	
  coincide	
  
What	
  has	
  driven	
  H&M’s	
                                             What	
  trends	
  are	
  
                                       with	
  compe6tor	
  
         success?	
                                                        affec6ng	
  the	
  industry?	
  
                                              ac6ons?	
  




         H&M needs to optimize it’s continued expansion


                                                                                                             8	
  
Summary of H&M’s competitive
               positioning
                          Things to leverage                    Things to mitigate
                                  Strengths                             Weaknesses
        Internal
                     • High international brand           •  ate entry into Asia Pacific
                                                           L
                       awareness                          • ntegration of channels
                                                           I
                     • 35% ROIC                           •  ong product cycles
                                                           L
                     • Selection of markets for growth    • Lack of coordination in identifying
                     • Strategic partnerships with high   competitive threats
                       profile designers

                                Opportunities                              Threats
        External




                     • Trends of trading up and trading   • Low switching costs and low brand
                       down                                 loyalty in retail industry
                     • Growing popularity of channel      •  Mature to declining growth in Western
                       interaction                          Europe and North American markets
                     • High growth markets                • Innovating competitors are gaining a
                     • Sustainable products                 technological advantage



Sources: JEDI Analysis,
                                                                                                     9	
  
Geographic expansion:
               “We welcome competition”
                          W. Europe              Asia              Eastern
                          N. America            Pacific            Europe                 Eastern Europe
                                                                                       provides an attractive
                                                                                         and open market
         ZARA
                              	
                 	
                	
  
       UNIQLO
                              	
                 	
                	
                 H&M must continue
                                                                                         Asian expansion, or
                                                                                       risk trailing competition
          GAP
                              	
                 	
                	
  
     BENETTON
                              	
                 	
                	
                     Follow Zara



Sources: JEDI Analysis, compiled 2009-10 annual report data for competitor companies
                                                                                                                   10	
  
Post-recessionary consumer trends drive an
              opportunity for H&M to tailor strategy

       Uncertainty	
  is	
  driving	
  
                                                  Consumers	
  are	
  redefining	
  
          spending	
  in	
  the	
  
                                                   their	
  brands	
  and	
  values	
  
        economic	
  recovery	
  
                                                   Trading	
  up	
  is	
  recovering	
        Segmented	
  store	
  
        Recovery	
  has	
  been	
  
                                                   slightly,	
  however	
  heavily	
          strategies	
  should	
  
        quicker	
  in	
  emerging	
                 weighted	
  in	
  developing	
                be	
  market	
  
             markets	
                                markets	
  (esp.	
  China)	
               dependent	
  
        Developed	
  markets	
                       Trading	
  down	
  s6ll	
  
          are	
  slower	
  to	
                  predominant	
  trend,	
  	
  but	
  off	
  
             respond	
                                     peak	
  




           H&M is well positioned to invest in a regionally targeted branding model

Source: BCG White Paper – A new world order of consumption March 2010.
                                                                                                                         11	
  
Agenda




Recommendations


                  12	
  
Ready, Steady, Grow

               H&M needs to optimize it’s continued expansion


               Current	
  growth	
  trends	
  will	
         Address	
  and	
  ac6vely	
  manage	
  
Ready	
  
             stretch	
  management	
  capacity	
                       growth	
  risks	
  

                                                             Integrate	
  a	
  channel	
  strategy	
  
Steady	
      Same	
  store	
  sales	
  is	
  stagnant	
  
                                                              to	
  boost	
  same-­‐store	
  sales	
  

              Aggressive	
  expansion	
  goals	
              Develop	
  a	
  coordinated	
  and	
  
Grow	
  
              need	
  to	
  con6nue	
  to	
  be	
  met	
       focused	
  growth	
  strategy	
  


  These 3 strategies prepare H&M for 5 more years of solid growth


                                                                                                         13	
  
Current growth trends will stretch
                                                Ready	
  
               management capacity
          4500
                        To	
  con6nue	
  to	
  achieve	
  ithose	
  same	
  numbers,	
  H&M	
  wiill	
  
                        H&M	
  has	
  only	
  missed	
   t’s	
  store	
  growth	
  targets	
  once	
   n	
  
          4000                  have	
  to	
  add	
  1928	
  stores	
  in	
  the	
  next	
  5	
  years.	
  
                                                 the	
  last	
  two	
  decades	
  
          3500
          3000
          2500
          2000
          1500
          1000
           500
               0


          Growth	
  target	
  achieved	
           Growth	
  target	
  not	
  achieved	
                         Future	
  es6mated	
  growth	
  


                                                •  Over	
  4100	
  stores	
  
                                                On	
  December	
  7th	
  2012,	
  will	
  begin	
  opening	
  more	
  than	
  a	
  store	
  
                       H&M	
  in	
  2015	
      •  Greater	
  than	
  200BB	
  SEK	
  in	
  revenue	
  
                                                a	
  day	
  
                                                •  More	
  than	
  160,000	
  employees	
  

Sources: H&M Annual Report, H&M Website, Company data, Jedi Analysis.
Note: Assumes revenue growth strategies from this presentation are implemented                                                                      14	
  
H&M must address and actively manage
                       growth risks                                                                                                                               Ready	
  


                                         A	
  great	
  brand	
  must	
  be	
  opera6onally,	
  	
  
                                       geographically	
  and	
  dynamically	
  consistent	
  
                  Internal	
  considera6ons	
                                                    External	
  considera6ons	
  


                         Keep	
  talent	
  engaged	
                                        Create	
  a	
  guest	
  experience	
  
          Fresh	
  minds	
  offer	
  




                                                                                           through	
  channels	
  




                                                                                                                                               change	
  with	
  6me	
  
                                                                                                                     Different	
  flavours	
  
                                                                   different	
  needs	
  




                                                                                                                                                Consumer	
  	
  and	
  
                                                                   genera6on	
  has	
  
                                        offer	
  access	
  to	
  
                                        New	
  markets	
  




                                                                                                                       for	
  different	
  
                                                                                              Consistency	
  




                                                                                                                                                  their	
  tastes	
  
                                         new	
  talent	
  
              new	
  ideas	
  




                                                                      Younger	
  




                                                                                                                         markets	
  
Sources: Harvard Business Review - Leadership that drives results
                                                                                                                                                                           15	
  
Ready, Steady, Grow

               H&M needs to optimize it’s continued expansion


               Current	
  growth	
  trends	
  will	
         Address	
  and	
  ac6vely	
  manage	
  
Ready	
  
             stretch	
  management	
  capacity	
                       growth	
  risks	
  

                                                             Integrate	
  a	
  channel	
  strategy	
  
Steady	
      Same	
  store	
  sales	
  is	
  stagnant	
  
                                                              to	
  boost	
  same-­‐store	
  sales	
  

              Aggressive	
  expansion	
  goals	
              Develop	
  a	
  coordinated	
  and	
  
Grow	
  
              need	
  to	
  con6nue	
  to	
  be	
  met	
       focused	
  growth	
  strategy	
  


  These 3 strategies prepare H&M for 5 more years of solid growth


                                                                                                         16	
  
Expanding online is the best way to drive
                              growth in new and existing markets
                                Expansion Strategy       Attractiveness                                        Value


                                  Expand online       •  Seamless integration of offline & offline channels   59.5Bn Kr
         External Growth




                                 presence through     •  Create new e-tailing sites to increase annual
                                      e-tailing          value of customer


                                Product Category      •  Acquisition of Parlux Fragrances Inc. adds           3.9Bn Kr
                                expansion: Beauty        touch point with teens in all markets
                                  and Cosmetics       •  Celebrity endorsement of lines
         Enterprise Updates




                                                      •  Capture growing market of consumers who will         3.7Bn Kr
                               Increase sourcing of      pay a premium for organic fibers
                                  organic cotton      •  “White is the new green” – accelerate to 2020


                               Decrease lead times    •  Increase touch points with consumers to better       N/A
                               to push “pure” fast-      understand styles and forecast trends
                                     fashion



1   10 year NPV;
                                                                                                                          17	
  
H&M’s online channel has the
               opportunity to become best-in-class   Steady	
  




Source: Forresters’ Research. 2011
                                                              18	
  
Coordinated changes will merge
                                                                                                                              Steady	
  
               offline and online strategy
                                     Online	
  Metric	
                       Recommended	
  ac4on	
  

                                                                 Include	
  search	
  bar	
  and	
  filters	
  by	
  price,	
  style,	
  
                                Naviga4on	
  and	
  search	
                     colour,	
  collec6on	
  

                                                                 Phone	
  number	
  for	
  service	
  clearly	
  displayed,	
  
                                    Service	
  content	
                    online	
  chat	
  for	
  support	
  

                                                                 Enable	
  seamless	
  order	
  and	
  pick	
  up	
  in-­‐stores,	
  
                                     Mul4-­‐channel	
  	
              show	
  online	
  availability	
  of	
  stock	
  

                                                                     Online	
  comment	
  func6on,	
  ra6ngs	
  and	
  
                                 Community	
  sharing	
                             reviews	
  

                                                                  Site	
  clearly	
  shows	
  shipping	
  rates,	
  mul6ple	
  
                                   Purchase	
  process	
          payment	
  op6ons,	
  minimize	
  abandonment	
  



Sources: Forresters’ Research
                                                                                                                                           19	
  
H&M needs to successfully expand
                                               Steady	
  
              and integrate its online channel
   Online Growth Strategy

            Now                        2011           2012            2013, and beyond




    Currently in 8/38           Open 15 stores      Open 15            Enter new
         stores                  in high opp.    remaining stores   markets first with
                                   markets                          online presence


      Financial Impact                                  Customer Impact

                                                               24/7 H&M exposure
                NPV: SEK $59.3B
                                                              Increased interaction
             Initial Cost: SEK $40M
                                                             Increased satisfaction


Takeaway box is centered nd doesn’t move
                                                                                         20	
  
Outlining ambitious online store
                                                 Steady	
  
                growth
      First 15 countries for                            Next 15 countries for                              Next 15 countries for
            expansion                                        expansion                                          expansion
   •  USA                                              •  Russia                                          •  Brazil
   •  China                                            •  Slovakia                                        •  Indonesia
   •  Switzerland                                      •  Greece                                          •  Malaysia
   •  Japan                                            •  Ireland                                         •  India
   •  Canada                                           •  Slovenia                                        •  Taiwan
   •  Israel                                           •  Turkey                                          •  Future markets
   •  Spain                                            •  Italy
   •  Belgium                                          •  Middle East
   •  France                                           •  Jordan
   •  Czech Republic                                   •  Singapore
   •  South Korea                                      •  Morocco
   •  Hungary                                          •  Croatia
   •  Luxembourg




                   H&M will have an online presence in all its stores within 2 years

Note: Countries were prioritized based on (1) internet penetration of population, (2) total size of internet-using population, (3) size
     of H&M presence in each country; Source: World Internet Stats (2010)                                                                 21	
  
Ready, Steady, Grow

               H&M needs to optimize it’s continued expansion


               Current	
  growth	
  trends	
  will	
         Address	
  and	
  ac6vely	
  manage	
  
Ready	
  
             stretch	
  management	
  capacity	
                       growth	
  risks	
  

                                                             Integrate	
  a	
  channel	
  strategy	
  
Steady	
      Same	
  store	
  sales	
  is	
  stagnant	
  
                                                              to	
  boost	
  same-­‐store	
  sales	
  

              Aggressive	
  expansion	
  goals	
              Develop	
  a	
  coordinated	
  and	
  
Grow	
  
              need	
  to	
  con6nue	
  to	
  be	
  met	
       focused	
  growth	
  strategy	
  


  These 3 strategies prepare H&M for 5 more years of solid growth


                                                                                                         22	
  
World growth largely driven by
      emerging markets (Asia Pacific)                                           Grow	
  


Revenue	
  by	
  market2	
  SEK	
  (m)	
  
                                                                 Western	
  
                                       24%	
  
                                                             European	
  growth	
  
                                                               outpaced	
  by	
  
                                        8%	
                   other	
  regions	
  

                                                               North	
  America	
  
                                                              presents	
  rapidly	
  
                                       22%	
  
                                                              growing	
  largely	
  
                                                             untapped	
  market	
  

                                       38%	
                 Asia	
  Pacific	
  leads	
  
                                                                 emerging	
  
                                                             markets	
  in	
  near-­‐
                                                               term	
  growth	
  

         To achieve growth targets, H&M needs to continue expansion in
                             non-traditional markets

                                                                                           23	
  
Significant outliers exist in Japan,
                                                   Grow	
  
               Russia and China
              Revenue	
  per	
  
              store2	
  SEK	
  (m)	
  

                                                                                         Japan	
  is	
  a	
  
                                European	
                                               China	
  and	
  
                                                                                        significant	
  
                                market	
  is	
                                        Russia	
  are	
  fast	
  
                                                                                      opportunity	
  for	
  
                             exemplified	
  by	
                                        growing	
  and	
  
                                                                                        growth	
  in	
  a	
  
                             slower	
  growth	
                                            small	
  
                                                                                      mature	
  market	
  




                                                                                                                       Store	
  growth1	
  



                                                                                                Revenue	
  is	
  size	
  of	
  bubble	
  
Sources: H&M Annual reports, JEDI Analysis.
Notes: 1. Store growth measured as average of trailing 3 years. 2. Revenue per store calculated using Annual Report data.                     24	
  
Similar dynamics exist on a smaller
                                                Grow	
  
               scale within European market
              Revenue	
  per	
  
              store2	
  

                                                                                            Italy,	
  Poland,	
  	
  
                                                                                               Greece,	
  	
  
                                                                                          Ireland	
  Slovenia	
  
                                                                                           Slovakia	
  and	
  
                                                                                              and	
  Czech	
  
                                                                                            Hungary	
  are	
  
                                                                                            Republic	
  are	
  
                                                                                               in	
  early	
  
                                                                                                 more	
  
                                                                                           development	
  
                                                                                              developed	
  




                                                                                                                        Store	
  growth1	
  



                                                                                                 Revenue	
  is	
  size	
  of	
  bubble	
  
Sources: H&M Annual reports, JEDI Analysis.
Notes: 1. Store growth measured as average of trailing 3 years. 2. Revenue per store calculated using Annual Report data.                      25	
  
H&M to segment its targeted
                                                                                                                                                                                                                                                                                      Grow	
  
                             growth markets
     %	
  of	
  total	
  poten6al	
  revenue	
  
                            100	
  

                                                                                                                                                                                                                                                                   5	
  




                                                                                              	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Eastern	
  Growth	
  
                                  75	
  
                                                                                                                                                                                                                         4	
  
                                           Nascent	
  Markets	
  




                                                                                                                                                                                                                                                              Mature	
  markets	
  
          Future	
  markets	
  




                                                                         New	
  Markets	
  




                                                                                                                                                                                                              	
  	
  	
  	
  	
  	
  Western	
  Growth	
  
                                  50	
  



                                                                                                                                3	
  
                                  25	
  


              0	
                              1	
                         2	
  

                      Time	
  0	
                                                                                                                                                                                                                                                      Time	
  
                                                                    By breaking down markets by stage of development,
                                                                        H&M can better tailor their growth strategies.

Source: Annual Reports, BCG Analysis, JEDI Analysis.
                                                                                                                                                                                                                                                                                                 26	
  
Segmented target geographies for 5
                                Grow	
  
 year timeline
                0                      1                   2                       3                     4                          5
                    Future	
               Nascent	
             New	
                 Eastern	
              Western	
  
                                                                                                                                           Mature	
  
                    markets	
              markets	
            markets	
              growth	
               growth	
  

                      Brazil	
       Israel	
                    Russia	
              Greece	
                    UK	
                   Germany	
  
 Example	
  
                      India	
       Turkey	
                     China	
                Poland	
                  USA	
                    Switz.	
  
countries	
  
                    Indonesia	
   Singapore	
                    Japan	
               Hungary	
                  Italy	
                 Sweden	
  

                                                                                                                Large	
  
                     Not	
  yet	
                                Set	
  for	
           Set	
  for	
  
      Key	
                                  Newly	
                                                         established	
              Limited	
  room	
  
                      ready,	
                                    rapid	
               steady	
  
   trends	
          monitor	
  
                                            entering	
  
                                                                 growth	
               growth	
  
                                                                                                             market	
  with	
             for	
  growth	
  
                                                                                                             low	
  	
  share	
  

                                             Par6al	
           Consider	
  
                                                                                       Maintain	
               Manage	
                Shih	
  focus	
  to	
  
  Current	
         Access	
  to	
           online	
          acquisi6on	
  
                                                                                       growth	
                 growth	
  	
             improving	
  
 strategy	
           e-­‐tail	
            demand	
            for	
  rapid	
  
                                                                                        plans	
                 decline	
                  profit	
  
                                           genera6on	
         expansion	
  

    2010	
  
  growth	
             N/A	
                  N/A	
            81.25%	
   13.4%	
                              11.6%	
                         5%	
  
     rate	
  	
  


                                                                                                                                                                  27	
  
Meters Bonwe: owning your
                            Grow	
  
competitor




                                       28	
  
Breaching the global-local
                                 Grow	
  
partnership




                       H&M	
  




   METERSBONWE	
  




                                            29	
  
H&M and M&A – a “run-a-way”
                                                                                                                                                            Grow	
  
                    fusion
         Evalua4on	
  Metric	
                      Meters	
  Bonwe	
                                      H&M	
  Brands	
  
         Brand	
  &	
  Customer	
  
         	
  	
  	
  Brand	
  image	
               • “Be	
  Different”	
                                   “Trendy”,	
  “urban”,	
  “priced	
  right”,	
  
                                                    • “Cool”,	
  “unique”,	
  “hip”	
                      “funky”,	
  “fashionable”	
  

         	
  	
  	
  Target	
  market	
             • 18-­‐25	
  year	
  old	
  market	
                   • Core	
  brand	
  targets	
  all	
  ages,	
  
                                                    • Equal	
  split	
  men	
  and	
  women	
                other	
  brands	
  target	
  teenagers/
                                                                                                             adults	
  
         	
  	
  	
  Price	
  point	
               Mid-­‐low	
  to	
  intermediate	
                      Low	
  to	
  intermediate	
  
         	
  	
  	
  Cultural	
  exper6se	
         Geographical	
  prowess,	
  homeland	
                 47	
  stores	
  in	
  China,	
  mostly	
  in	
  large	
  
                                                    knowledge	
                                            ci6es	
  
         Market	
  Access	
  
         	
  	
  	
  Local	
  vs.	
  global	
       • Strong	
  player	
  in	
  growing	
  low-­‐end	
     • Global	
  mid-­‐market	
  brand	
  
                                                      market	
                                             • Highly	
  fragmented	
  market	
  
                                                    • most	
  popular	
  casual	
  brand	
  	
  
         	
  	
  	
  Real	
  estate	
  access	
     Owns	
  523	
  loca6ons	
  in	
  2	
  formats	
        Overheated	
  Chinese	
  rental	
  and	
  
                                                                                                           property	
  market	
  makes	
  entry	
  
                                                                                                           difficult	
  
Source: Metersbonwe corporate site and annual reports, TODAYonline “China property prices rising despite curbs”
                                                                                                                                                                       30	
  
MW provides H&M with invaluable
                                          Grow	
  
              asset access
       1.  Favourable, affordable M&A opportunity
       2.  Facilitates ambitious growth in China
                   •         Instant access to attractive locations
                   •         Real estate is immaterial on balance sheet
       3.  H&M core revenue growth
                   •         Leverage foot traffic from competitor presence
       4.  MW contributes significant revenue
           through franchise growth

Source: Team JEDI analysis
                                                                              31	
  
Agenda




Implementation
                 32	
  
M&A implementation timeline
                                          Rollout	
  of	
  Combined	
  vs.	
  Unique	
  Stores	
  
               120	
  
                                          105	
                   105	
                   105	
                   105	
                   103	
  
               100	
                                                                                                                                 Store	
  Mix	
  

                 80	
  
                            75	
                                                                                                                                     44%	
  
  Stores	
  




                 60	
                               65	
                                            65	
  
                                                                                                                                                    56%	
  
                                                                                     60	
                                            60	
  

                 40	
                                                       45	
                                            43	
  
                                                             40	
                                            40	
  
                                     30	
  
                 20	
                                                                                                                                Combined	
  
                                                                                                                                                     H&M	
  unique	
  
                                                                                                                                                     Total	
  
                   0	
  
                              2011	
                  2012	
                  2013	
                  2014	
                  2015	
  

Source: Team JEDI analysis, Metersbonwe financial statements and corporate website, H&M corporate website and annual
        report 2010                                                                                                                                                            33	
  
Implementation of M&A strategy

                 Months	
     0	
     6	
     12	
     18	
     24	
     30	
     36	
     42	
     48	
     54+	
  
Target	
  Acquisi4on	
  

Due	
  diligence	
  

Nego6a6ons	
  

Store	
  Format	
  Conversion	
  
Market	
  Research	
  

MB	
  unique	
  stores	
  

Combined	
  stores	
  
Phase-­‐out	
  of	
  
combined	
  

H&M	
  unique	
  stores	
  




                                                                                                                       34	
  
Execution of Meters Bonwe deal has 15%
               IRR                                   Grow	
  


                                                         Deal Summary
                Target                                  Meters Bonwe Group
                IRR                                     15%
                CAPEX Required                          SEK 28.032 billion
                Expected Premium                        25%

                        Financing Options                                                     Synergies
                Cash Reserves                         71%                      In Cost b SEK in 5                     2.7
                Retained Earnings                     29%                      yrs)
                                                                               EBITDA (b SEK in                       2.3
                                                                               5 yrs)

                             A	
  deal	
  of	
  MOSTLY	
  CASH	
  is	
  preferable	
  to	
  H&M	
  	
  shareholders


Sources: Capital IQ, H&M Annual Reports, Meters Bonwe Annual Reports, Jedi Analysis.
                                                                                                                            35	
  
Summary financial implications of
               Ready, Steady, Grow strategies

                                                                                Western	
  Growth	
  	
                   8%	
  
                                          Organic	
  growth	
  
                                                                                Eastern	
  Growth	
                       4%	
  
                                           (H&M	
  stores)	
  
                                                                                 New	
  Markets	
                         1%	
  
         Store	
  growth	
  
                                                                                  Meters	
  Bowne
                                         Inorganic	
  growth	
                      (EBITDA	
                             4%	
  
                                                                                  contribu6on)	
  

           Same-­‐store	
                   From	
  Steady	
  
                                                                                       SSSG	
  %	
                        4%	
  
          sales	
  growth	
                   strategy	
  

                                        Summary	
  result	
  –	
  
                                                                                             122%	
  in	
  5	
  yrs	
  
                                         Revenue	
  growth	
  

Sources: Capital IQ, H&M Annual Reports, Meters Bonwe Annual Reports, Jedi Analysis.
                                                                                                                                   36	
  
ROIC and upside potential of
 strategies are attractive

        Organic	
  store	
  growth	
                         Upside	
  
                                                 ROIC	
  
                                                            poten6al	
  


Store	
  growth	
  through	
  acquisi6on	
  
                                                 40%	
        48%	
  



   Increase	
  in	
  same-­‐store	
  sales	
  




                                                                           37	
  
Risks and mitigation strategies
       Risk	
                                         	
  Mi4ga4on	
  
       Real	
  estate	
  ownership	
                  • Sell	
  real	
  estate	
  and	
  contract	
  for	
  lease-­‐back	
  	
  

       MW	
  Partnership	
                            • Exit	
  by	
  selling	
  company	
  to	
  PE	
  firm	
  
       unsuccessful	
  
       Aggressive	
  store	
  growth	
  not	
   • 	
  Re-­‐evaluate	
  and	
  shut	
  down	
  stores	
  where	
  
                                                  unprofitable,	
  shih	
  to	
  more	
  profitable	
  markets	
  
       achieved	
  
       Online	
  contribu6on	
  to	
  SSG	
           • Re-­‐evalua6on	
  of	
  channel	
  strategy	
  and	
  ability	
  to	
  meet	
  
                                                        best-­‐in-­‐class	
  benchmarks	
  
       not	
  achieved	
                              • Supplement	
  funding	
  with	
  MW	
  franchise	
  profits	
  	
  
       Middle	
  market	
  squeezed	
                 • Proac6ve	
  partnering	
  with	
  luxury	
  brands	
  	
  
                                                      • Growth	
  of	
  Monki	
  and	
  Cheap	
  Monday	
  brands	
  
       Too	
  much	
  change	
  for	
                 • Ac6ve	
  communica6on	
  strategy	
  and	
  HR	
  planning	
  
                                                        check-­‐ups	
  
       organiza6on	
  	
  

Source: Team JEDI analysis
                                                                                                                                          38	
  
Detailed implementation plan

                 Months	
           0	
     6	
     12	
     18	
     24	
     30	
     36	
     42	
     48	
     54+	
  
Live	
  H&M	
  
Expand	
  cultural	
  
ambassador	
  team	
  
Develop	
  training	
  
materials	
  for	
  guest	
  
materials	
  

Online-­‐Offline	
  Integra4on	
  
Benchmarking	
  

Website	
  redesign	
  

Online	
  store	
  roll-­‐out	
  




                                                                                                                             39	
  
Thank you



                  Presented to Bjorn Magnusson	
  

          By Jedi Consulting	
  

   March 4th 2011	
  
Assumptions for H&M financial
                   statements and proforma


                              Total number of stores
2020	
  
2019	
  
2018	
  
2017	
  
2016	
  
2015	
  
2014	
  
2013	
  
2012	
  
2011	
  
2010	
  

           0	
     1000	
     2000	
     3000	
     4000	
     5000	
     6000	
     7000	
     8000	
  




                                                                                                           41	
  
EBITA Contribution from
Meterbonwe M&A




                          42	
  
Free Cash Flow (m SEK)




                         43	
  
Income Statement




                   44	
  
Balance Sheet




                45	
  
Industry is highly competitive
               driven by very low entry costs
                                    Suppliers	
                                                                Buyers	
  
             •  Employees	
                                                           •  Direct	
  to	
  consumer	
  
             •  Materials	
                                                           •  Indirect	
  (eg.	
  through	
  a	
  parent)	
  
             •  Supply	
  chain	
  
             •  Designers	
  

                                                                             Rivalry	
  
                                                   •  Highly	
  fragmented	
  industry	
  
                                                   •  Experiencing	
  consolida6on	
  

                       Threat	
  of	
  new	
  entrants	
                                          Subs6tute	
  products	
  
             •  Low	
  cost	
  of	
  entry	
  for	
  designers	
                      •  None	
  
             •  Higher	
  costs	
  for	
  retailers	
                                 •  (non-­‐branded	
  clothing)	
  
             •  Brand	
  is	
  hard	
  to	
  replicate,	
  and	
  ohen	
  
                experience	
  high	
  vola6lity	
  

                  Unanrac6ve	
  market	
  force	
                                  Anrac6ve	
  market	
  force	
  
Sources: Jedi Analysis
                                                                                                                                           46	
  
Detailed analysis of H&M’s
                   competitive positioning
                   Things	
  to	
  leverage	
                                                             Things	
  to	
  mi4gate	
  
    Internal	
     Strengths	
                                                                            Weaknesses	
  
                   •  High	
  interna6onal	
  brand	
  awareness	
                                        • Weak	
  posi6on	
  in	
  high-­‐growth	
  Asia	
  Pacific	
  markets	
  
                                                                                                           	
  
                   •  High	
  ROIC	
  (35%)	
  to	
  sustain	
  constant	
  new	
  store	
                • Lack	
  of	
  integra6on	
  across	
  offline	
  and	
  online	
  channels	
  
                                                                                                           	
  
                       investment	
                                                                       • Product	
  cycles	
  that	
  are	
  5x	
  longer	
  than	
  best-­‐in-­‐class	
  
                                                                                                           	
  
                   •  Diversified	
  brand	
  poroolio	
  with	
  high	
  growth	
  poten6al	
             benchmark	
  
                   •  Strategic	
  partnerships	
  with	
  high	
  profile	
  designers	
                  • Lack	
  of	
  coordina6on	
  in	
  compe6tor	
  iden6fica6on	
  	
  
                                                                                                           	
  
                   •  	
  Sales	
  stronghold	
  in	
  Western	
  Europe	
                                • Lack	
  of	
  recrui6ng	
  strategy	
  for	
  business	
  students	
  
                                                                                                           	
  
                   •  Top	
  12	
  organic	
  brand	
  –	
  focus	
  on	
  green	
  ini6a6ves	
  
                   •  Consistent	
  customer	
  experience	
  and	
  uniform	
  branding	
  
                       across	
  all	
  markets	
  
                   •  Lease	
  loca6ons	
  to	
  enable	
  flexibility	
  	
  
                   •  Experienced,	
  talented	
  employee	
  pool	
  
    External	
   Opportuni4es	
                                                                           Threats	
  
                   •  Trends	
  of	
  trading	
  up	
  and	
  trading	
  down	
  –	
  disappearance	
     •  Low	
  switching	
  costs	
  and	
  low	
  brand	
  loyalty	
  in	
  retail	
  
                      of	
  the	
  middle	
  market	
                                                        industry	
  
                   •  Growing	
  importance	
  of	
  expression	
  and	
  individuality	
  in	
           •  	
  Mature	
  to	
  declining	
  growth	
  in	
  Western	
  Europe	
  and	
  North	
  
                      clothing	
  choice	
                                                                   American	
  markets	
  
                   •  Growing	
  popularity	
  of	
  e-­‐commerce	
  and	
  online	
  brand	
             •  Ver6cal	
  integra6on	
  of	
  compe6tors	
  decreases	
  their	
  lead	
  
                      interac6on	
                                                                           6me	
  and	
  cost	
  pressure	
  
                   •  Demand	
  for	
  innova6on	
  in	
  product	
  dev’t	
                              •  Barriers	
  to	
  entry	
  are	
  low	
  for	
  new	
  designers	
  
                   •  High	
  growth	
  in	
  menswear	
  and	
  accessories	
  
                   •  High	
  growth	
  in	
  Asia-­‐Pacific	
  markets	
  	
  
                   •  Growing	
  trend	
  for	
  sustainable	
  products	
  

Source: BCG analysis, Team Jedi analysis, H&M annual report 2009
                                                                                                                                                                                                  47	
  
A strategy for defining H&M’s
competitors in a new region
                                                Who	
  are	
  your	
  
                                                compe6tors?	
  


                                                                                                   Market	
  
   Prevalence	
  of	
  
                                  Consumer	
  taste	
                                          concentra6on	
  of	
  
 indirect	
  channels	
  
                                                                                                 compe6tors	
  


              E-­‐tailers	
                    Luxury	
                  Mostly	
  local	
                          Mostly	
  global	
  


                                                                             Define	
  USP	
  and	
  market	
  
                                                                                                                        Define	
  market	
  poten6al	
  of	
  
       Department	
  Stores	
                Cosme6cs	
                     poten6al	
  of	
  H&M	
  against	
  
                                                                                                                        H&M	
  against	
  direct	
  comps	
  
                                                                                  local	
  comps	
  


                                                                                           Make	
  entry	
                 Make	
  entry	
  
         Discount	
  Stores	
               Sportswear	
  
                                                                                            decision	
                      decision	
  



                                            Homeware	
  



                                       Lingerie/Swimwear	
  


                                                                                                                                                           48	
  
Competitor Analysis
      Compe4tor	
         %	
  Global	
     Expansion	
  Strategy	
                                             Core	
  Competencies	
  
                          Share	
  
      H&M	
               1.6%	
            • Global	
  expansion	
  –	
  equally	
  in	
  well	
               Brand	
  strength,	
  	
  affordable	
  fast	
  
                                              developed	
  markets	
  and	
  emerging	
                         fashion,	
  high	
  adver6sing	
  spend,	
  
                                              markets	
                                                         partnerships	
  with	
  luxury	
  designers	
  
                                            • 	
  Focus	
  on	
  China,	
  Poland,	
  Russia	
  and	
  ME	
  
                                              as	
  major	
  growth	
  markets	
  
      Zara	
              1.4%	
            • Asia	
  Pac	
  (China,	
  Japan,	
  S.	
  Korea)	
                Ver6cally	
  integrated,	
  produc6on	
  in	
  
      (Inditex)	
                           • Russia,	
  India	
  –	
  recent	
  openings	
                     Spain,	
  sophis6cated	
  feedback	
  
                                            • Italy,	
  Germany,	
  France	
  and	
  UK	
                       network,	
  low	
  adver6sing	
  spend,	
  
                                                                                                                fast	
  crea6on	
  cycle	
  
      Uniqlo	
  (Fast	
   0.7%	
            • Focus	
  on	
  Asian	
  expansion	
  –	
  China,	
  HK,	
  
                                             	
                                                           Low	
  cost	
  model,	
  integrated	
  NYC-­‐
      Retailing)	
                          South	
  Korea	
                                              Tokyo	
  R&D,	
  precision	
  inventory	
  
                                            • Focus	
  on	
  maintaining	
  presence	
  in	
  Taiwan,	
   system,	
  Heat-­‐tech	
  innova6on	
  
                                             	
  
                                            UK,	
  USA	
  and	
  Paris	
  
      The	
  Gap	
        1.4%	
            • Franchise	
  stores	
  in	
  top	
  10	
  apparel	
               Growing	
  online	
  division,	
  build	
  off	
  
                                              markets	
  globally	
                                             American	
  Pop	
  Culture,	
  leverage	
  
                                            • Enter	
  China	
  and	
  Western	
  Europe	
                      brand	
  poroolio	
  
      Benenon	
           0.2%	
            • 80%	
  concentra6on	
  in	
  Europe,	
                            Basic	
  styles	
  in	
  many	
  colours,	
  
                                            • Focus	
  on	
  India,	
  China	
  and	
  Mexico	
                 ver6cally	
  integrated,	
  investment	
  
                                                                                                                into	
  Italian	
  produc6on	
  
Sources: Team JEDI analysis, Just-Style.com, company annual reports
                                                                                                                                                                    49	
  
Competitor Analysis
                                                                              Top	
  10	
  Global	
  Apparel	
  Brands	
  by	
  Revenue	
  (2009)	
  
                                     120	
  



                                     100	
  
  Revenue	
  (SEK	
  billions)	
  




                                       80	
  



                                       60	
  



                                       40	
  



                                       20	
  



                                         0	
  
                                                 Hennes	
  &	
     Zara	
        Gap	
     Limited	
  Brands	
     Uniqlo	
          NEXT	
     Polo	
  Ralph	
     Esprit	
     Liz	
  Claiborne	
   Abercrombie	
  
                                                  Mauritz	
                                                                                       Lauren	
                                              &	
  Fitch	
  
                                                                                                                           Company	
  




Sources: Zara Annual Report 2009 , Fast Retailing corporate website
                                                                                                                                                                                                                         50	
  
Driver tree analysis
                                                                Current   Who?
                                                  Same store   channels
                                                                          What?
                                                    growth       New
                                        H&M
                                                    New        channels
                            Current               locations
                Revenue
                            markets
                growth                            Same store
                                        Other       growth
                                        brands
Grow global                                         New
profitability                                     locations
 of H&M                               Potential
                             New        new
                            markets    brands

                  Cost
                structure         Supply chain
                   opt.

                                                                              51	
  
Translate European success into
              mature growing nascent markets
             Revenue	
  per	
  
             store2	
  

                                                               Leading	
  markets	
  can	
  
                                                                Newer	
  markets	
  can	
  
                                                                    be	
  used	
  as	
  
                                                                     benefit	
  
                                                                   benchmarks	
  




               A translation of current best practices offers profit growth potential
Sources: H&M Annual Reports, Euromonitor data, JEDI Analysis
                                                                                               52	
  
2 for 1: complementarities between
               the online and offline channels
                      Offline	
                                                Online	
  

Goal	
                • Brand	
  and	
  value	
  communica6on	
              • Communicate	
  with	
  new	
  customers	
  to	
  s6mulate	
  
                      • Provide	
  a	
  pleasant,	
  repeat-­‐inducing	
       nascent	
  demand,	
  build	
  brand	
  before	
  entry	
  
                        shopping	
  experience	
                             • Generate	
  revenue	
  synergies	
  in	
  cross-­‐channel	
  
                                                                               purchase	
  
                                                                             • Remain	
  front	
  of	
  consumer	
  mind	
  	
  

Change	
        • Minimal,	
  storefront	
  has	
  massive	
  impact	
       • Flexible,	
  allows	
  for	
  reposi6oning,	
  pricing	
  
                                                                              	
  
permissible	
     on	
  customer	
  brand	
  percep6on	
                      differen6als,	
  altera6ons	
  in	
  product	
  mix	
  

Effect	
  on	
         • Most	
  defini6ve	
  brand	
  shaper	
                • Most	
  easily	
  accessible	
  method	
  of	
  brand	
  interac6on	
  
                                                                              	
  
company	
             • Total	
  control	
  over	
  consumer	
  s6muli	
     • Must	
  hold	
  true	
  to	
  company	
  values	
  
                                                                              	
  
and	
  brands	
  
Target	
              • Primarily	
  fashion-­‐forward	
  and	
              • Young	
  women	
  (teens	
  to	
  young	
  adults)	
  who	
  are	
  
                                                                              	
  
customer	
              professional	
  women/men,	
  trendy	
               fashion	
  forward,	
  young	
  savvy	
  men	
  
                        children	
  and	
  preteen	
                         • Mid-­‐low	
  price	
  range	
  	
  
                                                                              	
  
                      • Mid-­‐low	
  price	
  range	
                        • Low	
  risk-­‐aversion	
  customers	
  
                                                                              	
  
                      • Risk	
  –averse	
  consumers	
  (high-­‐touch)	
     • Wants	
  the	
  “social”	
  experience	
  without	
  the	
  hassle	
  
                      • Social	
  shopper	
  (with	
  friends)	
  
Consistency	
   • Should	
  be	
  consistent	
  across	
  ci6es	
  and	
  
                 	
                                                          • Must	
  be	
  highly	
  consistent	
  with	
  H&M	
  core	
  
of	
            countries	
  to	
  maintain	
  uniformity	
                  • Low-­‐touch	
  and	
  lack	
  of	
  immediacy	
  mi6gated	
  by	
  	
  
experience	
                                                                   interac6ve	
  features	
  	
  
                                                                                                                                                         53	
  
“White is the New Green”
Current Share of Global OC Market                                           2.594Bn Kr
Approx 5.8%




Organic Cotton as % of Total Rev                                              2.6%



Impact/store from altered mix
Shih	
  product	
  mix	
  from	
  tradi6onal	
  to	
  OC	
  ~	
  1.5%	
     434 713 Kr



Present Value (5yr)                                                         3.7Bn Kr
10% discount rate



    Growth of OC line to 4% of total sales in 5 years makes H&M a leader in
           the OC purchasing market reroute to 2020 Cotton Goals


                                                                                         54	
  
“White is the New Green” is worth 3.664Bn
Kr (5yr NPV)




                                            55	
  
Appendix %%:
              3.9Bn Kr Acquisition of Parlux Fragrances adds teen touch
              points in all markets

       PARLUX FRAGRANCES INC. Fort Lauderdale, FLA

       Est Sales ‘08:
              –  $ 147 MILLION (EST.) -0.3% V. ’07 (EST.). Ranked 84th on Beauty’s Top 100*
       Brands:
              –  Paris Hilton, Jessica Simpson, Guess, Nicole Miller, Josie Natori, Queen Latifah, Marc
                 Ecko, Rihanna, Kanye West, XOXO, Ocean Pacific, Andy Roddick, BabyGund, Fred
                 Hayman Beverly Hills, Marc Ecko
       Export Markets:
              –  Canada, Mexico, the European Union, the Middle East and Asia.
       Future Growth:
              –  Licensing deal with Shawn “Jay Z” Carter, Rihanna and Kanye West. Expected value:
                 $150.
                     •  The hip-hop stars are to become partners with Parlux thanks to a deal with Iconic Fragrances
                        LLC. In addition to royalties and profit share, each star is expected to get warrants to purchase 3
                        million shares of Parlux’s stock at $5 apiece.




Source: WWD BeautyBiz Top 100 beauty and cosmetic companies (‘08)
                                                                                                                              56	
  

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Presentation by University of British Columbia - Runner Ups in the CBS Case Competition 2011

  • 1. Ready, Steady, Grow Presented to Bjorn Magnusson   By Jedi Consulting   March 4th 2011  
  • 2. On December 7th 2012, H&M will begin 1 opening more than store every day 2  
  • 5. Executive summary H&M needs to optimize it’s continued expansion Current  growth  trends  will   Address  and  ac6vely  manage   Ready   stretch  management  capacity   growth  risks   Integrate  a  channel  strategy   Steady   Same  store  sales  is  stagnant   to  boost  same-­‐store  sales   Aggressive  expansion  goals   Develop  a  coordinated  and   Grow   need  to  con6nue  to  be  met   focused  growth  strategy   These 3 strategies prepare H&M for 5 more years of solid growth 5  
  • 6. H&M’S VALUES Keep it simple We believe in people We are one team Straight forward and open minded Entrepreneurial spirit Cost-Conscious
  • 8. Background analysis How  does  this  coincide   What  has  driven  H&M’s   What  trends  are   with  compe6tor   success?   affec6ng  the  industry?   ac6ons?   H&M needs to optimize it’s continued expansion 8  
  • 9. Summary of H&M’s competitive positioning Things to leverage Things to mitigate Strengths Weaknesses Internal • High international brand •  ate entry into Asia Pacific L awareness • ntegration of channels I • 35% ROIC •  ong product cycles L • Selection of markets for growth • Lack of coordination in identifying • Strategic partnerships with high competitive threats profile designers Opportunities Threats External • Trends of trading up and trading • Low switching costs and low brand down loyalty in retail industry • Growing popularity of channel •  Mature to declining growth in Western interaction Europe and North American markets • High growth markets • Innovating competitors are gaining a • Sustainable products technological advantage Sources: JEDI Analysis, 9  
  • 10. Geographic expansion: “We welcome competition” W. Europe Asia Eastern N. America Pacific Europe Eastern Europe provides an attractive and open market ZARA          UNIQLO          H&M must continue Asian expansion, or risk trailing competition GAP          BENETTON          Follow Zara Sources: JEDI Analysis, compiled 2009-10 annual report data for competitor companies 10  
  • 11. Post-recessionary consumer trends drive an opportunity for H&M to tailor strategy Uncertainty  is  driving   Consumers  are  redefining   spending  in  the   their  brands  and  values   economic  recovery   Trading  up  is  recovering   Segmented  store   Recovery  has  been   slightly,  however  heavily   strategies  should   quicker  in  emerging   weighted  in  developing   be  market   markets   markets  (esp.  China)   dependent   Developed  markets   Trading  down  s6ll   are  slower  to   predominant  trend,    but  off   respond   peak   H&M is well positioned to invest in a regionally targeted branding model Source: BCG White Paper – A new world order of consumption March 2010. 11  
  • 13. Ready, Steady, Grow H&M needs to optimize it’s continued expansion Current  growth  trends  will   Address  and  ac6vely  manage   Ready   stretch  management  capacity   growth  risks   Integrate  a  channel  strategy   Steady   Same  store  sales  is  stagnant   to  boost  same-­‐store  sales   Aggressive  expansion  goals   Develop  a  coordinated  and   Grow   need  to  con6nue  to  be  met   focused  growth  strategy   These 3 strategies prepare H&M for 5 more years of solid growth 13  
  • 14. Current growth trends will stretch Ready   management capacity 4500 To  con6nue  to  achieve  ithose  same  numbers,  H&M  wiill   H&M  has  only  missed   t’s  store  growth  targets  once   n   4000 have  to  add  1928  stores  in  the  next  5  years.   the  last  two  decades   3500 3000 2500 2000 1500 1000 500 0 Growth  target  achieved   Growth  target  not  achieved   Future  es6mated  growth   •  Over  4100  stores   On  December  7th  2012,  will  begin  opening  more  than  a  store   H&M  in  2015   •  Greater  than  200BB  SEK  in  revenue   a  day   •  More  than  160,000  employees   Sources: H&M Annual Report, H&M Website, Company data, Jedi Analysis. Note: Assumes revenue growth strategies from this presentation are implemented 14  
  • 15. H&M must address and actively manage growth risks Ready   A  great  brand  must  be  opera6onally,     geographically  and  dynamically  consistent   Internal  considera6ons   External  considera6ons   Keep  talent  engaged   Create  a  guest  experience   Fresh  minds  offer   through  channels   change  with  6me   Different  flavours   different  needs   Consumer    and   genera6on  has   offer  access  to   New  markets   for  different   Consistency   their  tastes   new  talent   new  ideas   Younger   markets   Sources: Harvard Business Review - Leadership that drives results 15  
  • 16. Ready, Steady, Grow H&M needs to optimize it’s continued expansion Current  growth  trends  will   Address  and  ac6vely  manage   Ready   stretch  management  capacity   growth  risks   Integrate  a  channel  strategy   Steady   Same  store  sales  is  stagnant   to  boost  same-­‐store  sales   Aggressive  expansion  goals   Develop  a  coordinated  and   Grow   need  to  con6nue  to  be  met   focused  growth  strategy   These 3 strategies prepare H&M for 5 more years of solid growth 16  
  • 17. Expanding online is the best way to drive growth in new and existing markets Expansion Strategy Attractiveness Value Expand online •  Seamless integration of offline & offline channels 59.5Bn Kr External Growth presence through •  Create new e-tailing sites to increase annual e-tailing value of customer Product Category •  Acquisition of Parlux Fragrances Inc. adds 3.9Bn Kr expansion: Beauty touch point with teens in all markets and Cosmetics •  Celebrity endorsement of lines Enterprise Updates •  Capture growing market of consumers who will 3.7Bn Kr Increase sourcing of pay a premium for organic fibers organic cotton •  “White is the new green” – accelerate to 2020 Decrease lead times •  Increase touch points with consumers to better N/A to push “pure” fast- understand styles and forecast trends fashion 1 10 year NPV; 17  
  • 18. H&M’s online channel has the opportunity to become best-in-class Steady   Source: Forresters’ Research. 2011 18  
  • 19. Coordinated changes will merge Steady   offline and online strategy Online  Metric   Recommended  ac4on   Include  search  bar  and  filters  by  price,  style,   Naviga4on  and  search   colour,  collec6on   Phone  number  for  service  clearly  displayed,   Service  content   online  chat  for  support   Enable  seamless  order  and  pick  up  in-­‐stores,   Mul4-­‐channel     show  online  availability  of  stock   Online  comment  func6on,  ra6ngs  and   Community  sharing   reviews   Site  clearly  shows  shipping  rates,  mul6ple   Purchase  process   payment  op6ons,  minimize  abandonment   Sources: Forresters’ Research 19  
  • 20. H&M needs to successfully expand Steady   and integrate its online channel Online Growth Strategy Now 2011 2012 2013, and beyond Currently in 8/38 Open 15 stores Open 15 Enter new stores in high opp. remaining stores markets first with markets online presence Financial Impact Customer Impact 24/7 H&M exposure NPV: SEK $59.3B Increased interaction Initial Cost: SEK $40M Increased satisfaction Takeaway box is centered nd doesn’t move 20  
  • 21. Outlining ambitious online store Steady   growth First 15 countries for Next 15 countries for Next 15 countries for expansion expansion expansion •  USA •  Russia •  Brazil •  China •  Slovakia •  Indonesia •  Switzerland •  Greece •  Malaysia •  Japan •  Ireland •  India •  Canada •  Slovenia •  Taiwan •  Israel •  Turkey •  Future markets •  Spain •  Italy •  Belgium •  Middle East •  France •  Jordan •  Czech Republic •  Singapore •  South Korea •  Morocco •  Hungary •  Croatia •  Luxembourg H&M will have an online presence in all its stores within 2 years Note: Countries were prioritized based on (1) internet penetration of population, (2) total size of internet-using population, (3) size of H&M presence in each country; Source: World Internet Stats (2010) 21  
  • 22. Ready, Steady, Grow H&M needs to optimize it’s continued expansion Current  growth  trends  will   Address  and  ac6vely  manage   Ready   stretch  management  capacity   growth  risks   Integrate  a  channel  strategy   Steady   Same  store  sales  is  stagnant   to  boost  same-­‐store  sales   Aggressive  expansion  goals   Develop  a  coordinated  and   Grow   need  to  con6nue  to  be  met   focused  growth  strategy   These 3 strategies prepare H&M for 5 more years of solid growth 22  
  • 23. World growth largely driven by emerging markets (Asia Pacific) Grow   Revenue  by  market2  SEK  (m)   Western   24%   European  growth   outpaced  by   8%   other  regions   North  America   presents  rapidly   22%   growing  largely   untapped  market   38%   Asia  Pacific  leads   emerging   markets  in  near-­‐ term  growth   To achieve growth targets, H&M needs to continue expansion in non-traditional markets 23  
  • 24. Significant outliers exist in Japan, Grow   Russia and China Revenue  per   store2  SEK  (m)   Japan  is  a   European   China  and   significant   market  is   Russia  are  fast   opportunity  for   exemplified  by   growing  and   growth  in  a   slower  growth   small   mature  market   Store  growth1   Revenue  is  size  of  bubble   Sources: H&M Annual reports, JEDI Analysis. Notes: 1. Store growth measured as average of trailing 3 years. 2. Revenue per store calculated using Annual Report data. 24  
  • 25. Similar dynamics exist on a smaller Grow   scale within European market Revenue  per   store2   Italy,  Poland,     Greece,     Ireland  Slovenia   Slovakia  and   and  Czech   Hungary  are   Republic  are   in  early   more   development   developed   Store  growth1   Revenue  is  size  of  bubble   Sources: H&M Annual reports, JEDI Analysis. Notes: 1. Store growth measured as average of trailing 3 years. 2. Revenue per store calculated using Annual Report data. 25  
  • 26. H&M to segment its targeted Grow   growth markets %  of  total  poten6al  revenue   100   5                                              Eastern  Growth   75   4   Nascent  Markets   Mature  markets   Future  markets   New  Markets              Western  Growth   50   3   25   0   1   2   Time  0   Time   By breaking down markets by stage of development, H&M can better tailor their growth strategies. Source: Annual Reports, BCG Analysis, JEDI Analysis. 26  
  • 27. Segmented target geographies for 5 Grow   year timeline 0 1 2 3 4 5 Future   Nascent   New   Eastern   Western   Mature   markets   markets   markets   growth   growth   Brazil   Israel   Russia   Greece   UK   Germany   Example   India   Turkey   China   Poland   USA   Switz.   countries   Indonesia   Singapore   Japan   Hungary   Italy   Sweden   Large   Not  yet   Set  for   Set  for   Key   Newly   established   Limited  room   ready,   rapid   steady   trends   monitor   entering   growth   growth   market  with   for  growth   low    share   Par6al   Consider   Maintain   Manage   Shih  focus  to   Current   Access  to   online   acquisi6on   growth   growth     improving   strategy   e-­‐tail   demand   for  rapid   plans   decline   profit   genera6on   expansion   2010   growth   N/A   N/A   81.25%   13.4%   11.6%   5%   rate     27  
  • 28. Meters Bonwe: owning your Grow   competitor 28  
  • 29. Breaching the global-local Grow   partnership H&M   METERSBONWE   29  
  • 30. H&M and M&A – a “run-a-way” Grow   fusion Evalua4on  Metric   Meters  Bonwe   H&M  Brands   Brand  &  Customer        Brand  image   • “Be  Different”   “Trendy”,  “urban”,  “priced  right”,   • “Cool”,  “unique”,  “hip”   “funky”,  “fashionable”        Target  market   • 18-­‐25  year  old  market   • Core  brand  targets  all  ages,   • Equal  split  men  and  women   other  brands  target  teenagers/ adults        Price  point   Mid-­‐low  to  intermediate   Low  to  intermediate        Cultural  exper6se   Geographical  prowess,  homeland   47  stores  in  China,  mostly  in  large   knowledge   ci6es   Market  Access        Local  vs.  global   • Strong  player  in  growing  low-­‐end   • Global  mid-­‐market  brand   market   • Highly  fragmented  market   • most  popular  casual  brand          Real  estate  access   Owns  523  loca6ons  in  2  formats   Overheated  Chinese  rental  and   property  market  makes  entry   difficult   Source: Metersbonwe corporate site and annual reports, TODAYonline “China property prices rising despite curbs” 30  
  • 31. MW provides H&M with invaluable Grow   asset access 1.  Favourable, affordable M&A opportunity 2.  Facilitates ambitious growth in China •  Instant access to attractive locations •  Real estate is immaterial on balance sheet 3.  H&M core revenue growth •  Leverage foot traffic from competitor presence 4.  MW contributes significant revenue through franchise growth Source: Team JEDI analysis 31  
  • 33. M&A implementation timeline Rollout  of  Combined  vs.  Unique  Stores   120   105   105   105   105   103   100   Store  Mix   80   75   44%   Stores   60   65   65   56%   60   60   40   45   43   40   40   30   20   Combined   H&M  unique   Total   0   2011   2012   2013   2014   2015   Source: Team JEDI analysis, Metersbonwe financial statements and corporate website, H&M corporate website and annual report 2010 33  
  • 34. Implementation of M&A strategy Months   0   6   12   18   24   30   36   42   48   54+   Target  Acquisi4on   Due  diligence   Nego6a6ons   Store  Format  Conversion   Market  Research   MB  unique  stores   Combined  stores   Phase-­‐out  of   combined   H&M  unique  stores   34  
  • 35. Execution of Meters Bonwe deal has 15% IRR Grow   Deal Summary Target Meters Bonwe Group IRR 15% CAPEX Required SEK 28.032 billion Expected Premium 25% Financing Options Synergies Cash Reserves 71% In Cost b SEK in 5 2.7 Retained Earnings 29% yrs) EBITDA (b SEK in 2.3 5 yrs) A  deal  of  MOSTLY  CASH  is  preferable  to  H&M    shareholders Sources: Capital IQ, H&M Annual Reports, Meters Bonwe Annual Reports, Jedi Analysis. 35  
  • 36. Summary financial implications of Ready, Steady, Grow strategies Western  Growth     8%   Organic  growth   Eastern  Growth   4%   (H&M  stores)   New  Markets   1%   Store  growth   Meters  Bowne Inorganic  growth   (EBITDA   4%   contribu6on)   Same-­‐store   From  Steady   SSSG  %   4%   sales  growth   strategy   Summary  result  –   122%  in  5  yrs   Revenue  growth   Sources: Capital IQ, H&M Annual Reports, Meters Bonwe Annual Reports, Jedi Analysis. 36  
  • 37. ROIC and upside potential of strategies are attractive Organic  store  growth   Upside   ROIC   poten6al   Store  growth  through  acquisi6on   40%   48%   Increase  in  same-­‐store  sales   37  
  • 38. Risks and mitigation strategies Risk    Mi4ga4on   Real  estate  ownership   • Sell  real  estate  and  contract  for  lease-­‐back     MW  Partnership   • Exit  by  selling  company  to  PE  firm   unsuccessful   Aggressive  store  growth  not   •   Re-­‐evaluate  and  shut  down  stores  where   unprofitable,  shih  to  more  profitable  markets   achieved   Online  contribu6on  to  SSG   • Re-­‐evalua6on  of  channel  strategy  and  ability  to  meet   best-­‐in-­‐class  benchmarks   not  achieved   • Supplement  funding  with  MW  franchise  profits     Middle  market  squeezed   • Proac6ve  partnering  with  luxury  brands     • Growth  of  Monki  and  Cheap  Monday  brands   Too  much  change  for   • Ac6ve  communica6on  strategy  and  HR  planning   check-­‐ups   organiza6on     Source: Team JEDI analysis 38  
  • 39. Detailed implementation plan Months   0   6   12   18   24   30   36   42   48   54+   Live  H&M   Expand  cultural   ambassador  team   Develop  training   materials  for  guest   materials   Online-­‐Offline  Integra4on   Benchmarking   Website  redesign   Online  store  roll-­‐out   39  
  • 40. Thank you Presented to Bjorn Magnusson   By Jedi Consulting   March 4th 2011  
  • 41. Assumptions for H&M financial statements and proforma Total number of stores 2020   2019   2018   2017   2016   2015   2014   2013   2012   2011   2010   0   1000   2000   3000   4000   5000   6000   7000   8000   41  
  • 43. Free Cash Flow (m SEK) 43  
  • 45. Balance Sheet 45  
  • 46. Industry is highly competitive driven by very low entry costs Suppliers   Buyers   •  Employees   •  Direct  to  consumer   •  Materials   •  Indirect  (eg.  through  a  parent)   •  Supply  chain   •  Designers   Rivalry   •  Highly  fragmented  industry   •  Experiencing  consolida6on   Threat  of  new  entrants   Subs6tute  products   •  Low  cost  of  entry  for  designers   •  None   •  Higher  costs  for  retailers   •  (non-­‐branded  clothing)   •  Brand  is  hard  to  replicate,  and  ohen   experience  high  vola6lity   Unanrac6ve  market  force   Anrac6ve  market  force   Sources: Jedi Analysis 46  
  • 47. Detailed analysis of H&M’s competitive positioning Things  to  leverage   Things  to  mi4gate   Internal   Strengths   Weaknesses   •  High  interna6onal  brand  awareness   • Weak  posi6on  in  high-­‐growth  Asia  Pacific  markets     •  High  ROIC  (35%)  to  sustain  constant  new  store   • Lack  of  integra6on  across  offline  and  online  channels     investment   • Product  cycles  that  are  5x  longer  than  best-­‐in-­‐class     •  Diversified  brand  poroolio  with  high  growth  poten6al   benchmark   •  Strategic  partnerships  with  high  profile  designers   • Lack  of  coordina6on  in  compe6tor  iden6fica6on       •   Sales  stronghold  in  Western  Europe   • Lack  of  recrui6ng  strategy  for  business  students     •  Top  12  organic  brand  –  focus  on  green  ini6a6ves   •  Consistent  customer  experience  and  uniform  branding   across  all  markets   •  Lease  loca6ons  to  enable  flexibility     •  Experienced,  talented  employee  pool   External   Opportuni4es   Threats   •  Trends  of  trading  up  and  trading  down  –  disappearance   •  Low  switching  costs  and  low  brand  loyalty  in  retail   of  the  middle  market   industry   •  Growing  importance  of  expression  and  individuality  in   •   Mature  to  declining  growth  in  Western  Europe  and  North   clothing  choice   American  markets   •  Growing  popularity  of  e-­‐commerce  and  online  brand   •  Ver6cal  integra6on  of  compe6tors  decreases  their  lead   interac6on   6me  and  cost  pressure   •  Demand  for  innova6on  in  product  dev’t   •  Barriers  to  entry  are  low  for  new  designers   •  High  growth  in  menswear  and  accessories   •  High  growth  in  Asia-­‐Pacific  markets     •  Growing  trend  for  sustainable  products   Source: BCG analysis, Team Jedi analysis, H&M annual report 2009 47  
  • 48. A strategy for defining H&M’s competitors in a new region Who  are  your   compe6tors?   Market   Prevalence  of   Consumer  taste   concentra6on  of   indirect  channels   compe6tors   E-­‐tailers   Luxury   Mostly  local   Mostly  global   Define  USP  and  market   Define  market  poten6al  of   Department  Stores   Cosme6cs   poten6al  of  H&M  against   H&M  against  direct  comps   local  comps   Make  entry   Make  entry   Discount  Stores   Sportswear   decision   decision   Homeware   Lingerie/Swimwear   48  
  • 49. Competitor Analysis Compe4tor   %  Global   Expansion  Strategy   Core  Competencies   Share   H&M   1.6%   • Global  expansion  –  equally  in  well   Brand  strength,    affordable  fast   developed  markets  and  emerging   fashion,  high  adver6sing  spend,   markets   partnerships  with  luxury  designers   •   Focus  on  China,  Poland,  Russia  and  ME   as  major  growth  markets   Zara   1.4%   • Asia  Pac  (China,  Japan,  S.  Korea)   Ver6cally  integrated,  produc6on  in   (Inditex)   • Russia,  India  –  recent  openings   Spain,  sophis6cated  feedback   • Italy,  Germany,  France  and  UK   network,  low  adver6sing  spend,   fast  crea6on  cycle   Uniqlo  (Fast   0.7%   • Focus  on  Asian  expansion  –  China,  HK,     Low  cost  model,  integrated  NYC-­‐ Retailing)   South  Korea   Tokyo  R&D,  precision  inventory   • Focus  on  maintaining  presence  in  Taiwan,   system,  Heat-­‐tech  innova6on     UK,  USA  and  Paris   The  Gap   1.4%   • Franchise  stores  in  top  10  apparel   Growing  online  division,  build  off   markets  globally   American  Pop  Culture,  leverage   • Enter  China  and  Western  Europe   brand  poroolio   Benenon   0.2%   • 80%  concentra6on  in  Europe,   Basic  styles  in  many  colours,   • Focus  on  India,  China  and  Mexico   ver6cally  integrated,  investment   into  Italian  produc6on   Sources: Team JEDI analysis, Just-Style.com, company annual reports 49  
  • 50. Competitor Analysis Top  10  Global  Apparel  Brands  by  Revenue  (2009)   120   100   Revenue  (SEK  billions)   80   60   40   20   0   Hennes  &   Zara   Gap   Limited  Brands   Uniqlo   NEXT   Polo  Ralph   Esprit   Liz  Claiborne   Abercrombie   Mauritz   Lauren   &  Fitch   Company   Sources: Zara Annual Report 2009 , Fast Retailing corporate website 50  
  • 51. Driver tree analysis Current Who? Same store channels What? growth New H&M New channels Current locations Revenue markets growth Same store Other growth brands Grow global New profitability locations of H&M Potential New new markets brands Cost structure Supply chain opt. 51  
  • 52. Translate European success into mature growing nascent markets Revenue  per   store2   Leading  markets  can   Newer  markets  can   be  used  as   benefit   benchmarks   A translation of current best practices offers profit growth potential Sources: H&M Annual Reports, Euromonitor data, JEDI Analysis 52  
  • 53. 2 for 1: complementarities between the online and offline channels Offline   Online   Goal   • Brand  and  value  communica6on   • Communicate  with  new  customers  to  s6mulate   • Provide  a  pleasant,  repeat-­‐inducing   nascent  demand,  build  brand  before  entry   shopping  experience   • Generate  revenue  synergies  in  cross-­‐channel   purchase   • Remain  front  of  consumer  mind     Change   • Minimal,  storefront  has  massive  impact   • Flexible,  allows  for  reposi6oning,  pricing     permissible   on  customer  brand  percep6on   differen6als,  altera6ons  in  product  mix   Effect  on   • Most  defini6ve  brand  shaper   • Most  easily  accessible  method  of  brand  interac6on     company   • Total  control  over  consumer  s6muli   • Must  hold  true  to  company  values     and  brands   Target   • Primarily  fashion-­‐forward  and   • Young  women  (teens  to  young  adults)  who  are     customer   professional  women/men,  trendy   fashion  forward,  young  savvy  men   children  and  preteen   • Mid-­‐low  price  range       • Mid-­‐low  price  range   • Low  risk-­‐aversion  customers     • Risk  –averse  consumers  (high-­‐touch)   • Wants  the  “social”  experience  without  the  hassle   • Social  shopper  (with  friends)   Consistency   • Should  be  consistent  across  ci6es  and     • Must  be  highly  consistent  with  H&M  core   of   countries  to  maintain  uniformity   • Low-­‐touch  and  lack  of  immediacy  mi6gated  by     experience   interac6ve  features     53  
  • 54. “White is the New Green” Current Share of Global OC Market 2.594Bn Kr Approx 5.8% Organic Cotton as % of Total Rev 2.6% Impact/store from altered mix Shih  product  mix  from  tradi6onal  to  OC  ~  1.5%   434 713 Kr Present Value (5yr) 3.7Bn Kr 10% discount rate Growth of OC line to 4% of total sales in 5 years makes H&M a leader in the OC purchasing market reroute to 2020 Cotton Goals 54  
  • 55. “White is the New Green” is worth 3.664Bn Kr (5yr NPV) 55  
  • 56. Appendix %%: 3.9Bn Kr Acquisition of Parlux Fragrances adds teen touch points in all markets PARLUX FRAGRANCES INC. Fort Lauderdale, FLA Est Sales ‘08: –  $ 147 MILLION (EST.) -0.3% V. ’07 (EST.). Ranked 84th on Beauty’s Top 100* Brands: –  Paris Hilton, Jessica Simpson, Guess, Nicole Miller, Josie Natori, Queen Latifah, Marc Ecko, Rihanna, Kanye West, XOXO, Ocean Pacific, Andy Roddick, BabyGund, Fred Hayman Beverly Hills, Marc Ecko Export Markets: –  Canada, Mexico, the European Union, the Middle East and Asia. Future Growth: –  Licensing deal with Shawn “Jay Z” Carter, Rihanna and Kanye West. Expected value: $150. •  The hip-hop stars are to become partners with Parlux thanks to a deal with Iconic Fragrances LLC. In addition to royalties and profit share, each star is expected to get warrants to purchase 3 million shares of Parlux’s stock at $5 apiece. Source: WWD BeautyBiz Top 100 beauty and cosmetic companies (‘08) 56