CCS Technologies offers a comprehensive suite of Quality Assurance & software testing services spanning consulting, enterprise services, independent validation services and end-to-end application testing solutions. We use an established testing methodology and employ a wide range of industry-standard testing tools that leverage established methodologies to ensure superior software quality at optimal cost and ensure delivery at the right time, every time. Read More: https://ccs-technologies.com/quality-assurance/

1. SOFTWARE TESTING SERVICES
Quality Assures Mobility
C C S T E C H N O L O G I E S | 2 0 2 1

2. CCS Technologies
…….CCS is amongst the earliest IT services providers in India. From serving as a captive IT partner to one
of Asia’s largest media publishing houses to later working with clients across industries and geographies,
our customer-centric approach has resulted in long lasting partnerships with 98% of our clients.
CCS is a full-service IT solutions provider, leveraging our deep expertise in Application Services,
Microsoft Services, ERP, Infrastructure and Cloud to deliver digital solutions that help our clients
improve efficiency and accelerate growth.
Established in 1980….
© Copyright CCS Technologies (P) Ltd. All rights reserved.
40 YEARS
250 PROFESSIONALS
3 DEVELOPMENT CENTERS
5 CONTINENTS
APPLICATION SERVICES
• SAP S/4HANA Implementation &
Support
• Legacy SAP Support / Integration
• SAP Business One
ERP SERVICES
• AI / ML
• RPA
• IoT
• Analytics
DIGITAL SOLUTIONS
• Application Development
• Application Support &
Maintenance
• Quality Assurance
• Product Development
• Productivity - Microsoft 365
• Collaboration - SharePoint
• CRM - Microsoft CRM
• Analytics - Power BI
• Cloud - Azure
MICROSOFT SERVICES
• Remote Infra Management
• Managed IT Services
• Cloud Services
CLOUD & INFRA SERVICES

3. Importance of Software Testing?
Higher assurance on Product Quality
Better Efficiency with Lower Costs and
Failure Risks
Better User Experience - Enhanced User
Satisfaction
Ensures Usability and Operability
Why Software Testing?
Software Failure Incidents

4. Software Testing: A Key Enabler For Accelerating Digital Maturity
IMPORTANCE OF SOFTWARE
TESTING
DIGITAL MATURITY
Digitally Mature Firms are 26% More Profitable Than Their Peers
*Source - http://ide.mit.edu/
https://relevant.software/
EVERY SECOND COUNTS
1 in 4 visitors will
abandon the website if
it takes more than 4
seconds to load
Software failures
affects 3.6 billion
people & causes $1.7
trillion financial loss
every year
67% increase in
security breaches in
the last five years
Every one-second
delay in page load time
could lead to $1.6
billion in annual losses
for online merchants
67% of consumers cite
bad experiences on
apps as reason for
churn

5. CCS Technologies offers a comprehensive suite of Quality Assurance & software testing services
spanning consulting, enterprise services, independent validation services and end-to-end
application testing solutions. We use an established testing methodology and employ a wide
range of industry standard testing tools that leverage established methodologies to ensure
superior software quality at optimal cost and ensure delivery at the right time, every time.
CCS Software Testing Services - An Overview
➢ Modern business applications require
modern delivery capabilities
➢ Increases the quality and reduces the
errors in applications
➢ Deal with unknown requirements
➢ Supreme business applications need
dedicated expert teams
➢ Improves management insight into
the product, the project risks, and the
overall process
➢ QA experts with Industry specific skills
Why Independent Validation Services?
Functional Testing Compatibility Testing Security Testing
Test Automation Mobile Application Testing
Performance / Load
Testing
WE OFFER
Person years of
experience
Clients around the globe Projects Agile & DevOps culture Expertise in multiple
industry verticals
1000+ 100+ 150+
WHY
CCS?

6. Tools Used
Web Applications Mobile Applications SharePoint Applications
E-commerce Employee Portals
Social Networks, News
Portals
APPLICATIONS WE TEST
c
TOOLS

7. FUNCTIONAL TESTING COMPATIBILITY TESTING
PERFORMANCE/
LOAD TESTING
SECURITY TESTING USABILITY TESTING
► Requirement understanding
► Test Planning
► Design high level test scenarios
► Develop Test cases and store it in
test management tool
► Prepare Functional Test Data
► Test Environment setup
► Test case execution using Test
Management tool.
► Defect reporting in Bug
management tool
► Bidirectional traceability between
Requirements -> Test cases ->
Defects
► Regression testing using test
automation scripts
► Understanding the business
requirement and target
audience
► Define the
environments/platforms
required for testing
► Build compatibility matrix of
platforms , browsers and
devices
► Setup environment for
compatibility testing.
► Understanding the business
requirement and maximum
concurrent users the application
need to support.
► Identify the areas in the
application in which concurrency
test needed
► Design tests to validate system
performance for each defined
load
► Validate the response time to
load the pages
► Authentication
► Authorization
► Data Integrity
► Session Management
► SQL Injection
► Vulnerability Check
► Authentication bypass
► Script Injection
► Cross Site Scripting
► Insecure Cryptographic Storage
► Insecure Direct Object
References
► Unvalidated Redirects and
Forwards
► Accessibility
► Identity
► Navigation
► Content
Software Testing Services

8. Functional Testing
➢ Integration Testing
➢ System Testing
➢ Regression Testing (Using both Test
Automation & Manual)
➢ User Acceptance Testing
➢ Web Application Test Automation
➢ Mobile Test Automation
WE OFFER
Planning Test Design
Test Environment
Setup
Test Execution
➢ Understanding the
business
requirements
➢ Test Planning
➢ Design high level
test scenarios
➢ Develop Test cases
and store it in test
management tool
➢ Setup hardware
and software
requirement for
the test
environment
➢ Test case execution
using Test
Management tool
➢ Defect reporting in
Bug management
tool
APPROACH MEASURES & METRICS APPLIED
➢ Test Execution Coverage
➢ % Test case passed
➢ Quality of Fixes %
➢ Test Effectiveness
➢ Test Design coverage
➢ Requirement Traceability Matrix
MEASURES & METRICS APPLIED
➢ Test Summary Report
➢ Various reports from Test Management Tool :
▪ General test plan metrics, Test Result matrix, Result by tester per build
▪ Failed/blocked/not run test cases, Bugs per test case
TOOLS USED

9. Compatibility Testing
WE OFFER
Browser
To verify whether the product is
compatible with different browser
versions and types
E.g., Chrome, Safari, Opera, Firefox, etc.
Operating system
To check if the product operates
properly on various OS
E.g., Windows, Linux, Mac, etc.
Mobile Devices
To ensure that solution is compatible
with different mobile platforms
E.g., iOS, Android, Windows
COMPATIBILITY TESTING
➢ Understand the business requirement and
target audience
➢ Start testing the combinations
➢ Define the environments/platforms required
for testing ➢ Report bugs
➢ Build compatibility matrix of platforms,
browsers and devices
➢ Leverage browser/device clouds like Browser Stack,
Sauce Labs and AWS for compatibility testing
➢ Setup environment for compatibility testing
APPROACH TOOLS USED

10. Performance/Load Testing
WE TEST FOR
➢ Application’s potential bottlenecks
➢ Number of users that can access your application
without a heavy degradation of the user experience
➢ Breaking points of the application
➢ Behavior of the application under load
➢ Database connection bottlenecks in your application
➢ To discover the count of concurrent users the website
can handle
➢ To understand if the end users experience any errors
and how are these going to affect their journey
OUR APPROACH
➢ Determine the acceptance criteria of the
application
➢ Determine the definition of normal and heavy
data transfer of the application
➢ Determine potential growth of the business
➢ Design tests to validate system performance
for each defined load
➢ Perform tests, log benchmarks, and gather
vital data
➢ Provide a report containing an overall
performance summary and recommendations
for performance improvement
c
TOOLS USED

11. Security Testing
WE TEST FOR
➢ Authentication
➢ Authorization
➢ Session Management
➢ Data Integrity
➢ Unvalidated Redirects and
Forwards
➢ Vulnerability Scanning
➢ Insecure Direct Object
Reference
➢ Insecure Cryptographic Storage
➢ Insufficient Transport Layer
Protection
➢ Unvalidated Redirects and
Forwards
➢ Vulnerability Scanning
TESTING METHODOLOGY TOOL USED
Open Web Application Security Project (OWASP)

12. Mobile Application Testing
WE OFFER
➢ Mobile application testing for functionality, usability
and consistency
➢ Cloud based mobile application testing
➢ Mobile test automation
➢ Mobile web testing for responsive web
design & platform detection
MOBILE APPLICATION TESTING
➢ Functionality Testing
✓ Efficiently test UI design & requirement specifications
✓ Execute test cases in real user conditions
✓ Leverage the use of automated testing & reduce product’s
time-to-market.
➢ Interruption Testing - Voice Calls, SMS, Charger
➢ User Interface Testing-Touch, Multi-touch, Pop-ups, Landscape/Portrait mode,
Color Scheme etc.
➢ Network type (Wi-Fi, 2G, 3G, 4G), Impact of Connectivity Issues
➢ Performance - Behavior of Mobile Application in Low
resources(Memory/Space).
➢ Mobile Platform Compatibility, Device Model Compatibility,
Backward compatibility (with previous app version)
➢ Leveraging device clouds like Sauce Labs and AWS for compatibility testing
APPROACH
TOOLS USED OPERATING SYSTEMS

13. Test Automation
WE OFFER
Test Automation services for
Web Applications Mobile Applications
Planning Design, Develop & Execute Maintain
➢ Automation Feasibility
Analysis
➢ Framework
implementation
➢ Maintain Test Suites
➢ Assessment of Manual
Test Cases
➢ Develop reusable
libraries
➢ Regression Testing
➢ Selection of Automation
tools
➢ Preparation of Test Data
➢ Creation of Test Scripts
➢ Test Environment
creation
➢ Test Suite Building
➢ Create & Execute Test
Suites
➢ Define Automation
Strategy
➢ Results Reporting
APPROACH Data Driven Framework - Page Object Model Design
➢ Pages - Set of functions specific to controls within the
pages of application under test
➢ Test Cases - Communicates with Software Under Test
by invoking the functions defined in Pages
➢ Script development using Java
➢ Utility Functions - generic functions shared across
various classes & functions
▪ Data Provider - extracting data from excel to script.
▪ Reporter - writing result file & snapshots.
▪ Sets preconditions as well as post conditions for the
tests
➢ Property Files
• Object Repository- lists all locators of Software Under
Test
• Configuration-comprise of URL, port details
➢ Test Data Management - maintained in Excel
➢ Implement Data Driven Framework
➢ Build dependencies using Maven
➢ Build & execute Test Suites using TestNG
➢ Results Reporting with the help of Extend Reports
TOOLS USED
For Test Automation of Web & Mobile
Applications we use open-source tools:

14. Architecture Diagram - Data Driven Framework with POM Design

15. Multiple domain experience
1
Right mix of experienced testing resources, matured processes, frameworks, methodologies,
tools & techniques
Open-source tools for functional and nonfunctional testing
3
2
5
4
6
Leveraging clouds for compatibility testing
Metrics-driven QA & testing framework and robust test governance
Faster time to market by applying different tools and techniques
KEY DIFFERENTIATORS
Assured quality and timely delivery
Cross-industry experience Flexible engagement models
Customer-centric approach
Process-driven project management
Agility and transparency
WHY US?
Why CCS?

16. collaborate@ccs-technologies.com
Contact Us For More Details
Development Centers
Center 1
Infopark – Level 1 & 4
Lulu Cyber Tower
Cochin 682 030, India
Center 2
Erayilkadavu,
Kottayam 686 001,
India
Panampilly Nagar
Cochin 682 036, India
+91 484 4104201
INDIA
2800 Post Oak
Boulevard, Suite 4100,
Houston TX 77056,
USA
USA
w w w . c c s - t e c h n o l o g i e s . c o m
© Copyright CCS Technologies (P) Ltd. All rights reserved.