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© CedCommerce. All rights reserved.
SUPPORT@CEDCOMMERCE.COM
[CedCommerce Marketplace]
CedCommerce Marketplace is a powerful module for the Magento E-commerce platform, which will
convert your online store into a rich featured Multi seller shopping mall. Multiple vendors can come
across one platform and start their online shop in just a few simple steps. CedCommerce Marketplace
fulfills most of the needs of the vendors/admin/customers and includes all the features which are
required in a marketplace extension.
© CedCommerce. All Rights Reserved.
1
CedCommerce Marketplace
Vendor User Manual
Version - 2.0
© CedCommerce. All Rights Reserved.
2
Table of Contents
I. Overview...............................................................................................................................................4
II. Become Vendor.....................................................................................................................................4
III. Vendor Panel.....................................................................................................................................7
1) Dashboard Page................................................................................................................................7
a) Total Pending Amount ..................................................................................................................7
b) Total Earned Amount....................................................................................................................9
c) Total Orders Placed.......................................................................................................................9
d) Total Product Sold.........................................................................................................................9
e) Pending Products..........................................................................................................................9
f) Approved Products .......................................................................................................................9
g) Disapproved Products...................................................................................................................9
h) Sales Analytic Graph......................................................................................................................9
i) Latest Orders.................................................................................................................................9
j) Country Wise Order ....................................................................................................................10
2) Vendor Navigation Panel ................................................................................................................10
3) Vendor Profile Page ........................................................................................................................11
a) Public Name ................................................................................................................................13
b) Name...........................................................................................................................................13
c) Gender ........................................................................................................................................14
d) Profile Logo .................................................................................................................................14
e) Contact Number..........................................................................................................................14
f) Company Name...........................................................................................................................14
g) Company Logo.............................................................................................................................14
h) About...........................................................................................................................................14
i) Company Banner.........................................................................................................................14
j) Support Name / Email.................................................................................................................14
k) Company Address .......................................................................................................................14
4) New Product ...................................................................................................................................14
a) Simple Product............................................................................................................................15
© CedCommerce. All Rights Reserved.
3
b) Downloadable Product ...............................................................................................................17
c) Virtual Product............................................................................................................................19
5) Manage Products............................................................................................................................19
a) Id .................................................................................................................................................20
b) Product Image.............................................................................................................................20
c) Product Name .............................................................................................................................20
d) Product Type...............................................................................................................................20
e) Status ..........................................................................................................................................20
f) Price ............................................................................................................................................20
g) Quantity ......................................................................................................................................20
h) Action..........................................................................................................................................20
6) Manage Orders ...............................................................................................................................21
a) Order Grid...................................................................................................................................21
b) Order View..................................................................................................................................22
c) Order Export ...............................................................................................................................24
7) Transactions....................................................................................................................................24
a) Transaction Statistics ..................................................................................................................24
b) Transaction List ...........................................................................................................................25
c) Transaction View.........................................................................................................................26
d) Export Transactions ....................................................................... Error! Bookmark not defined.
8) Reports............................................................................................................................................26
a) Order Reports .................................................................................................................................27
b) Product Reports ..............................................................................................................................28
9) Settings............................................................................................................................................28
a) Check/Money Order ...................................................................................................................30
b) Paypal..........................................................................................................................................30
c) Bank Transfer..............................................................................................................................30
IV. Bug Reporting .................................................................................................................................30
V. Support................................................................................................................................................31
© CedCommerce. All Rights Reserved.
4
Overview
CedCommerce Marketplace is a very powerful and rich featured open source extension for the
Magento e-commerce platform which converts your online store into a Multi Seller/Multi
Vendor shopping platform, where the sellers get a very popular platform to sell their products
and also get to reach to a vast number of customers. Administrator will have enormous number
of features from where he can control the flow of the marketplace.
Vendors can create their shops in the main CedCommerce Marketplace and they can control
their store by the easy to handle dashboard. Vendor has ability to add products from his vendor
panel, manage his products, see the orders placed in respect to his products, see the
transactions or the commission paid by the admin to the vendor and also see the analysis
reports of the performance of his store.
Customer can come to the platform and they are able to see the products provided by the
different sellers. So here the customer will have the feature to get the product in the
competitive price by the different sellers. Customer placed the orders for the multiple vendors.
All the payment will receive by the admin and then admin can transfer the amount of the
commission to the respective vendors.
Become Vendor
CedCommerce Marketplace extension is a feature rich extension for the vendors. Vendors can
add their products on the site and those products can be reviewed by the admin. After the
review and admin think that the product is fulfilling all the policies of their store then they can
approve that product and that product will be available for the sell on the site.
Any New Vendor can come on the site by the following ways. If you are a vendor on the top of
the frontend store you will see the top links for the “I am a Vendor” click on that link.
© CedCommerce. All Rights Reserved.
5
If vendor click on the “I am a vendor” link then if vendor is in the login state then vendor will
redirect to the vendor panel or if vendor is not logged then redirect to the login/registration
page. If you are an existing vendor, just put your login credential in the login form and go to the vendor
panel if you want to become a new vendor click on the “Create an Account” link.
After clicking on the “Create an Account” link you will be redirected to the registration page. Fill all the
entries if you want to become a vendor at the same time you can check the checkbox “Become a
Vendor” and the request for the approval will sent to the admin. Admin can review the details of the
vendor and when admin approve you will be able to see the vendor panel and do other operation on
your store.
Vendor can click on the link and
reach to vendor panel
Have login credential?
Put details and login.
Want to become
vendor?
Click here
© CedCommerce. All Rights Reserved.
6
Above shown the different fields which need to fill by the vendor to open up a new shop on the
Magento store.
- Public Name: It is the public name which will show on the vendor shop page.
- Shop URL: Vendor need to enter the shop url without any space. It is the vendor shop page url
key.
Until admin does not approve the vendor profile and the shop url till then the vendor’s shop will be in
the in the new vendor mode. Vendor will see a message page on his vendor panel pages.
Become a vendor. Two fields
more come put your
information and register
© CedCommerce. All Rights Reserved.
7
Above page will see by vendor until the vendor has been approved.
Vendor Panel
Vendor can see the vendor panel by the success full approval by the admin. Vendor now can open up
there vendor shop by going to the vendor profile page. Vendor shop will be visible in the vendor shop
page. Vendor can create products, view orders placed for his products, admin transaction payment done
to the vendor, his shop settings, dashboard etc.
1) Dashboard Page
Vendor can visit to the dashboard page by clicking on the link “I am a Vendor” link in top links. If
vendor is login vendor then he will redirected to the vendor dashboard page. Dashboard is
literally the summary page for his shop he can see the performance of his shop and see all the
recent activity performed on the shop.
Categorization of the dashboard page information-
a) Total Pending Amount
Total pending amount is the amount for which his products order has been placed and invoiced
those products by admin but the payment did not received by the vendor till now. When admin
paid that amount it will removed from the total pending amount section.
© CedCommerce. All Rights Reserved.
8
b) Total Pending
Amount
c) Total Earned
Amount
a) Total Orders
Placed
d) Product sold
e) Pending
Products
f) Approved Products
g) Disapproved Products
h) Sales Analytics
graph
i) Latest
Orders
j) Country wise
orders count report
© CedCommerce. All Rights Reserved.
9
b) Total Earned Amount
This amount is total payment done to the vendor by the admin for his products sold on the
store.
c) Total Orders Placed
Total how many orders has been placed for vendor products orders count will be show here.
d) Total Product Sold
How many current logged in vendor products has been sold from the Magento store.
e) Pending Products
This block will show the total number of the products has been created by the vendors but
those products are not approved by the admin or all the products in the pending approval state.
f) Approved Products
This will show the total number of the products approved by the admin for vendor. These
products are visible on the vendor store on Magento site.
g) Disapproved Products
This block will have the total number of the products has been disapproved by the admin and
these products will not show on the Magento store any more.
h) Sales Analytic Graph
Sales analytics graph is the graph for the help of the vendor to analyze the performance
of his store. This will show how many products is being sold on his site. Vendor can see
the store performance by the different time interval
- Today
- Week
- Month
- Year
Horizontally shown the time duration and the vertically shown the number of the
orders placed.
i) Latest Orders
This block will show the latest five order placed on the store for the vendor’s product.
The latest orders will show the different background color on the basis of the order
status.
© CedCommerce. All Rights Reserved.
10
j) Country Wise Order
Country wise orders count report will show that how many orders is being coming from
the different countries if the magneto store is selling product across the globe. When
you hover on the country area it will show the number of orders came from there in
tooltip (Popup).
2) Vendor Navigation Panel
On the dashboard page and other pages vendor can see the different navigation links available
for accessing the other panels.
1) Go To Dashboard page
2) Go To Vendor Profile page
3) Create new Products Page
4) Manage Products Page
5) Manage Orders Page
6) Manage Transaction Page
7) notification for new vendor
© CedCommerce. All Rights Reserved.
11
3) Vendor Profile Page
Vendor can go to the vendor profile page by clicking on the left side navigation profile link.
On the profile page vendor can see the full profile of the vendor. Vendor can see the
relevant information about his profile and if he wants to edit the vendor profile information
he can click on the top right “Edit” button.
Here the “Approved Vendor” green notification shows that the vendor has been approved
and now vendor can do the basic operation of the adding and selling products on the
Magento store.
When vendor clicked on the edit button on the top then the profile edit page will be open and
vendor can put the information about the profile in the relevant fields and save the form. Now
the profile will show on the front end to the customers.
Progress bar for vendor
profile completeness
© CedCommerce. All Rights Reserved.
12
© CedCommerce. All Rights Reserved.
13
On the left hand side it shows the progress bar which shows how many percentages the vendor
profile has been completed. So according to the vendor profile completeness vendor can fill all
the information. It will also make the confident to the customers that the vendor is genuine.
Below is showing the field explanation.
a) Public Name
Public name of the shop is the name which will be visible on the vendor shop pages. It
will also show where all the shops will be listed down.
b) Name
It is the name of the vendor / shop owner name.
a) Public Name h) About
j) Support Number / Email
f) Company
Name
b) Vendor Name
k) Company
Address
Name
i) Company
banner
© CedCommerce. All Rights Reserved.
14
c) Gender
It is quite common to show the name of the gender is male / female / common.
d) Profile Logo
Vendor can upload profile picture.
e) Contact Number
Vendor can enter his contact number so any customer / admin can contact them any
time
f) Company Name
It is the name of the company which will show on the vendor shop page.
g) Company Logo
Any company personal logo can be upload there that will be only for the trademark
purpose.
h) About
It will be the about information page for the vendor where he can explain about their
purpose of the business and other company related information.
i) Company Banner
Vendor can upload the shop banner on his vendor shop page. It will be any kind of
promotional banner which can show on the frontend page.
j) Support Name/Email
Vendor can fill here the support name and email so any customer if have any doubt
related with the product they can contact to the vendor.
k) Company Address
Vendor can add the company address which will show on the frontend.
4) New Product
Any vendor can add new product by just clicking on the link “New Product” on the left navigation
panel. It will open up the form for the creation of the new product. Only the approved vendor can
create the new product on the Magento store. Vendor need to perform several steps to create the
new product. Right now on the basic version of the CedCommerce Marketplace only three types of
the product vendor can create-
© CedCommerce. All Rights Reserved.
15
- Simple Product
- Downloadable Product
- Virtual Product
a) Simple Product
Any vendor can create the simple product any time after the approval of his account.
Any vendor when click on the new product link it will open up the above form for the
selection of the product type. Vendor can select the simple product and click on
continue button. You will get the following form where you can insert the details of the
products after successful approval of the product it will be visible for the frontend
customers.
Vendor can select product type
© CedCommerce. All Rights Reserved.
16
Above shown fields is self-explanatory-
- Website: Website will show only when the customer role is “Global” type. Then
vendor can assign his products in both or the multiple stores which exist in Magento
Website Store
Store View
Select categories of
respective stores
Vendor can set stock
availability in / out
stock
Prices will be set in
default base currency
© CedCommerce. All Rights Reserved.
17
site. If customer role is not set website this will not show, only the current website
the product will assign.
- Categories: Vendor can select the multiple category where he want to show the
product on the site.
- Product Name: Product name vendor can insert while he is creating a new product
on the store.
- Description: Product full description can be fill by the admin here.
- Short Description: Vendor can insert the short description here.
- Sku: It is the stock keeping unit the unique sku vendor can enter.
- Weight: Weight of the product can insert.
- Stock Availability: Set the availability of the stock on the Magento store is it
available or not.
- Stock: It is the number of the quantity available of the stock on the site.
- Tax Class: It is quite important thing admin can create the different rules for his tax
classes and vendor can select any one of the tax class according to his needs.
- Price: It is the regular price available on the site. Vendor can also insert the special
price.
- Special Price: Special price is somewhere the discounted price on the site is
available. It is an optional field.
b) Downloadable Product
Downloadable products are the products available on the site. It can be purchased and
download at the same instance but these products are not shippable. It can be any type
of the digital media content or eBook or the anything.
Downloadable product form will be same as the simple product form but it will have
some sort of the new fields to upload your sample as well the full digital content.
© CedCommerce. All Rights Reserved.
18
Downloadable product has some of the extra field.
- Sample / Links Title: vendor can enter the sample or the full version file title. It
must be self-explanatory for the product.
- Title: Will be the name of the file will be visible on frontend.
- File: Vendor can Browse and upload the full length as well the sample file on
the server.
- Multiple Upload: Vendor can upload multiple file on the server if digital content
braked in the different version.
Set the title of the
sample product
Set file title and
upload file/url
Can upload the full
version of product
© CedCommerce. All Rights Reserved.
19
c) Virtual Product
A Magento virtual product should be used for a virtual (not touchable) item. Think about
insurance, a reservation, an extra product guarantee or whatever. A virtual product
does not allow selecting a shipping method at checkout simply because there's nothing
to ship.
These products can be created by the vendor on the Magento store. Virtual product
cannot be ship. Virtual product form fields are same as the simple product so please
refers the simple product manual for the field information.
To create all types of the product in the Magento store please ask your Magento store
administrator to upgrade the CedCommerce Marketplace extension. The upgraded
extension will have all types of the magneto product support.
5) Manage Products
Vendor can manage all his created products by just clicking on the left navigation menu
“Manage Products”. Vendor can see the following type of the manage product grid.
Vendor can search any of his products on the store. Will get the product page view link on
the product can delete/ update the product information at the same time. Vendor can filter
© CedCommerce. All Rights Reserved.
20
the product by the store wise on the site vendor panel. Here are the following fields are
available in the product grid.
a) Id
Id is the field for the product to uniquely identify the product. It is related to the admin
to easily find the respected product.
b) Product Image
Vendor can see the product image which he has been set for the product. Product
image will also link to the product view page on the frontend.
c) Product Name
It will show the product name also the vendor can filter the product by just input the
product name and click on the search button.
d) Product Type
Product type will show the type of the product. Vendor can also filter the product listing
by just clicking on the product type dropdown.
e) Status
Status will show the status of the product either is enabled or disabled.
- Approved: It will show that the product has been approved by the admin and if
product is enabled then it will show on the frontend.
- Disapproved: It will show the product has been disapproved by the admin. It will
not show on the frontend.
- Enabled: It is the product global status. Vendor itself if do not want to show the
product on the site he can disable the product it will not show.
- Disabled: This type will not show any how on the site.
f) Price
It will show the general regular price of the product on the site.
g) Quantity
It will show that how much quantity of the product is being left and can be sell on the
site.
h) Action
Vendor either can edit or the delete the product on the site.
© CedCommerce. All Rights Reserved.
21
6) Manage Orders
Manage orders can be found in the left vendor navigation panel on “Orders” link. Orders
link will show the following grid and can be explored by clicking on the order view link.
a) Order Grid
Order grid will be available on the manage orders link on the left vendor panel navigation
menu.
- Order Id: Order id is the unique id available for the orders placed on the Magento
store. Vendor can also view the order by clicking on the order id.
- Purchased On: It will have the details when the order was placed.
- Bill to Name: It will show the name of the person who placed the order.
- G.T: It is the grand total value of the order.
- Commission Fee: It is the commission fees which have been paid to admin.
- Net Earned: It is the amount which has been earned by the vendor.
- Order Payment Status: It is the order of the Magento order payment either paid
or pending.
- Vendor Payment Status: Vendor get the payment or pending.
Click here to export
the orders
Click here to view
order
© CedCommerce. All Rights Reserved.
22
b) Order View
Order view page can be seen any time by clicking on the order id. It will show you the order
view page.
© CedCommerce. All Rights Reserved.
23
Figure 1 - Order View Page
It shows the order
status (Not payment)
Base currency of the
store from where the
order has been placed
This amount is in
Display currency of
website (This is set by
website owner for
customers). It will not
be visible if display
and base currency are
same.
These three amounts
will be in Default base
currency. All vendor
calculations will be
performed using
Default Base
Currency.(If
applicable)
© CedCommerce. All Rights Reserved.
24
Above is showing the order view page of the vendor. Here are the different block are available which
show the all the information related to the order.
- Order Id: It will show the order status as well the status of the either it is pending / processing/
canceled/Completed.
- Order Date: When order placed on the site.
- Order Store: From which store the order has been placed.
- IP: IP and other details of the order.
- Billing Address: Name and address of the customer will show in this block
- Payment Method: What payment method was selected to place the order it will show.
- Product Item information: This information will show how many products are order in this order
for this vendor products. These will always have the product information of current vendor
products.
- Original Price Break: The original price will be break on the different settings by the admin.
- Base Currency: It is the currency in which the order has been placed the same currency the
product prices were show to the customer.
- Website Base Currency: It is the website base currency. It will only show when the website base
price and store base price will be the different.
- Global Currency: All the transaction from the admin to vendor for his product payment it will be
done in the form of the global currency only.
- Grand Total: The grand total has been broken up into three parts.
- Grand Total: The total amount paid by the customer.
- Commission Fee: Admin commission fee as per the commission rule admin applied.
- Net Earned: It will be the amount which will get to the vendor for this order.
c) Order Export
Vendor can export all his orders in the csv by going to the manage product page where the order
grid has been showing. On top left there is showing the “export button” vendor can export the csv it
will have the grid columns in the csv.
7) Transactions
Vendor can see the transaction list by clicking on the transaction link on the vendor navigation menu
“transaction” It will show the transaction list in grid.
a) Transaction Statistics
The transaction statistics can be seen on the transaction page. It will be shown on the top of
the page showing the transaction summary.
- Total Earned: It is the total amount earned by the vendor from his orders. The
entire earned amount will be transferred to the vendor by the admin.
© CedCommerce. All Rights Reserved.
25
- Total Pending Amount: These are the amount which has been paid by the
customer to admin but admin did not transferred vendor payment to vendor till
now.
- Pending Transfer: It will be the number of the orders for which the payment hasn’t
been transferred to the vendor. The entire pending amount has already been paid,
in this case, by the customer to the admin but the admin never transferred the
payment to the vendor.
b) Transaction List
Transaction list will show the list of the payment done by the admin to the vendor. All the
vendor transaction payments will be in the Global currency. Not dependent on the website
or the store currency.
- Created At: It will show that when the admin has been made the payment to
the vendor.
- Payment Mode: It will show the payment mode to the vendor by which mode the
payment has been made to the vendor. Right now only the offline payment is
Click here to export
transactions
Click here to view
transactions
© CedCommerce. All Rights Reserved.
26
available on this extension. You can ask to administrator to upgrade extension for
online payment options.
- Transaction Id: The transaction id will be the any unique id has been assign by the
admin during the payment.
- Amount: It will show that how much amount has been paid to the vendor.
- Adjustment Amount: Adjustment amount is the amount is something like the
commission in the bank some service charges.
- Net Amount: Net amount which finally sent to the vendor it will show.
c) Transaction View
Vendor can see the transaction details by clicking on the view link.
8) Reports
Vendor can reach to the vendor reports tab by the vendor navigation link “reports”. By this
link they can see the reporting of the products and orders.
It will show for which
order how much
amount has been
transferred
Transaction Type
Credit / Debit
© CedCommerce. All Rights Reserved.
27
a) Order Reports
On the reports page vendor can be able to switch in the orders and products report. The
order report will show about the order that how many orders have been placed.
Reporting section is quite important in terms of the analysis of the shop. How many
customers are placing order for the product for the vendor shop? Vendor can also filter
the reporting by using the date duration.
Vendor can see the above form in the vendor reporting section. If any time he wants to
switch to the “Product report” he can click the top right button. Then vendor need to fill
the dates and in which period he want to see the report. Then click on show report it
will show the report of his orders of products.
- Period: Vendor can select first the period wise report he wants to see.
Here the Day, Month, and Year options are available.
- Start/End Date: Can see the start and end date for which he wants to view
the report.
- Vendor Payment Status: Vendor can select the payment state to vendor
Pending, Paid or Cancelled.
- Show Report: Vendor can click the button show report to see the report.
- Export: Vendor can export the filtered report by clicking on the “Export”
button.
Click here to how
Report
Click here to export
reports
© CedCommerce. All Rights Reserved.
28
b) Product Reports
It will show the reports of the products i.e. how many products have been sold over the
vendor shop. The interface of the product report is same as the order report section. At
any time if vendor want to switch reporting he can click the top right button for the
report and see the report.
9) Settings
CedCommerce Marketplace extension will provide the feature for the settings. Right now in
the basic CedCommerce Marketplace extension we have given the settings for the payment
related. Vendor can enter the different payment details as per his choice.
© CedCommerce. All Rights Reserved.
29
Vendor can get the three payment method offline settings here.
© CedCommerce. All Rights Reserved.
30
a) Check/Money Order
Check money order is the offline payment method option is available on the
CedCommerce Marketplace extension. In this setting vendor will get the field –
- Active: Vendor can enable / disable the payment method.
- Cheque Payee Name: The name of the person account to whom the payment will be
made.
b) Paypal
Here the Paypal payment method we have included but it is not the online purpose.
Vendor can just fill the details of his Paypal account and save the settings
- Active: Vendor can enable / disable the payment method.
- Email: Email Associated with the Paypal account can be set.
c) Bank Transfer
- Active: Vendor can enable / disable the payment method.
- Bank Name: Name of the Bank
- Branch Name:Name of the Bank Branch
- Swift Code: Bank Swift code.
- Bank Account Name: Account holder name.
- Account Number: Bank Account Number.
Bug Reporting
CedCommerce Marketplace extension to keep healthy we need to find out all the bugs in the extension
and report to the developer. It will automatically notify to us by mail when you report any time bug is
found in the system.
© CedCommerce. All Rights Reserved.
31
Above shown the bug reporting feature, when admin has enabled the debug mode from
admin site then it will show the debug toolbar. Any frontend user can capture the bug if
he found and report to the developer directly.
Support
If you need support or have questions directly related to the Marketplace extension, please use
our Online Message Form to contact our support team or send us an email at
support@cedcommerce.com
Best Regards,
CedCommerce Team
Click on the bug icon
it will show the
option for reporting
Fill the bug
related data in
the form and
report the bug.

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CedCommerce Magento Marketplace - Multi-Vendor Marketplace Extension User Manual for Vendor

  • 1. © CedCommerce. All rights reserved. SUPPORT@CEDCOMMERCE.COM [CedCommerce Marketplace] CedCommerce Marketplace is a powerful module for the Magento E-commerce platform, which will convert your online store into a rich featured Multi seller shopping mall. Multiple vendors can come across one platform and start their online shop in just a few simple steps. CedCommerce Marketplace fulfills most of the needs of the vendors/admin/customers and includes all the features which are required in a marketplace extension.
  • 2. © CedCommerce. All Rights Reserved. 1 CedCommerce Marketplace Vendor User Manual Version - 2.0
  • 3. © CedCommerce. All Rights Reserved. 2 Table of Contents I. Overview...............................................................................................................................................4 II. Become Vendor.....................................................................................................................................4 III. Vendor Panel.....................................................................................................................................7 1) Dashboard Page................................................................................................................................7 a) Total Pending Amount ..................................................................................................................7 b) Total Earned Amount....................................................................................................................9 c) Total Orders Placed.......................................................................................................................9 d) Total Product Sold.........................................................................................................................9 e) Pending Products..........................................................................................................................9 f) Approved Products .......................................................................................................................9 g) Disapproved Products...................................................................................................................9 h) Sales Analytic Graph......................................................................................................................9 i) Latest Orders.................................................................................................................................9 j) Country Wise Order ....................................................................................................................10 2) Vendor Navigation Panel ................................................................................................................10 3) Vendor Profile Page ........................................................................................................................11 a) Public Name ................................................................................................................................13 b) Name...........................................................................................................................................13 c) Gender ........................................................................................................................................14 d) Profile Logo .................................................................................................................................14 e) Contact Number..........................................................................................................................14 f) Company Name...........................................................................................................................14 g) Company Logo.............................................................................................................................14 h) About...........................................................................................................................................14 i) Company Banner.........................................................................................................................14 j) Support Name / Email.................................................................................................................14 k) Company Address .......................................................................................................................14 4) New Product ...................................................................................................................................14 a) Simple Product............................................................................................................................15
  • 4. © CedCommerce. All Rights Reserved. 3 b) Downloadable Product ...............................................................................................................17 c) Virtual Product............................................................................................................................19 5) Manage Products............................................................................................................................19 a) Id .................................................................................................................................................20 b) Product Image.............................................................................................................................20 c) Product Name .............................................................................................................................20 d) Product Type...............................................................................................................................20 e) Status ..........................................................................................................................................20 f) Price ............................................................................................................................................20 g) Quantity ......................................................................................................................................20 h) Action..........................................................................................................................................20 6) Manage Orders ...............................................................................................................................21 a) Order Grid...................................................................................................................................21 b) Order View..................................................................................................................................22 c) Order Export ...............................................................................................................................24 7) Transactions....................................................................................................................................24 a) Transaction Statistics ..................................................................................................................24 b) Transaction List ...........................................................................................................................25 c) Transaction View.........................................................................................................................26 d) Export Transactions ....................................................................... Error! Bookmark not defined. 8) Reports............................................................................................................................................26 a) Order Reports .................................................................................................................................27 b) Product Reports ..............................................................................................................................28 9) Settings............................................................................................................................................28 a) Check/Money Order ...................................................................................................................30 b) Paypal..........................................................................................................................................30 c) Bank Transfer..............................................................................................................................30 IV. Bug Reporting .................................................................................................................................30 V. Support................................................................................................................................................31
  • 5. © CedCommerce. All Rights Reserved. 4 Overview CedCommerce Marketplace is a very powerful and rich featured open source extension for the Magento e-commerce platform which converts your online store into a Multi Seller/Multi Vendor shopping platform, where the sellers get a very popular platform to sell their products and also get to reach to a vast number of customers. Administrator will have enormous number of features from where he can control the flow of the marketplace. Vendors can create their shops in the main CedCommerce Marketplace and they can control their store by the easy to handle dashboard. Vendor has ability to add products from his vendor panel, manage his products, see the orders placed in respect to his products, see the transactions or the commission paid by the admin to the vendor and also see the analysis reports of the performance of his store. Customer can come to the platform and they are able to see the products provided by the different sellers. So here the customer will have the feature to get the product in the competitive price by the different sellers. Customer placed the orders for the multiple vendors. All the payment will receive by the admin and then admin can transfer the amount of the commission to the respective vendors. Become Vendor CedCommerce Marketplace extension is a feature rich extension for the vendors. Vendors can add their products on the site and those products can be reviewed by the admin. After the review and admin think that the product is fulfilling all the policies of their store then they can approve that product and that product will be available for the sell on the site. Any New Vendor can come on the site by the following ways. If you are a vendor on the top of the frontend store you will see the top links for the “I am a Vendor” click on that link.
  • 6. © CedCommerce. All Rights Reserved. 5 If vendor click on the “I am a vendor” link then if vendor is in the login state then vendor will redirect to the vendor panel or if vendor is not logged then redirect to the login/registration page. If you are an existing vendor, just put your login credential in the login form and go to the vendor panel if you want to become a new vendor click on the “Create an Account” link. After clicking on the “Create an Account” link you will be redirected to the registration page. Fill all the entries if you want to become a vendor at the same time you can check the checkbox “Become a Vendor” and the request for the approval will sent to the admin. Admin can review the details of the vendor and when admin approve you will be able to see the vendor panel and do other operation on your store. Vendor can click on the link and reach to vendor panel Have login credential? Put details and login. Want to become vendor? Click here
  • 7. © CedCommerce. All Rights Reserved. 6 Above shown the different fields which need to fill by the vendor to open up a new shop on the Magento store. - Public Name: It is the public name which will show on the vendor shop page. - Shop URL: Vendor need to enter the shop url without any space. It is the vendor shop page url key. Until admin does not approve the vendor profile and the shop url till then the vendor’s shop will be in the in the new vendor mode. Vendor will see a message page on his vendor panel pages. Become a vendor. Two fields more come put your information and register
  • 8. © CedCommerce. All Rights Reserved. 7 Above page will see by vendor until the vendor has been approved. Vendor Panel Vendor can see the vendor panel by the success full approval by the admin. Vendor now can open up there vendor shop by going to the vendor profile page. Vendor shop will be visible in the vendor shop page. Vendor can create products, view orders placed for his products, admin transaction payment done to the vendor, his shop settings, dashboard etc. 1) Dashboard Page Vendor can visit to the dashboard page by clicking on the link “I am a Vendor” link in top links. If vendor is login vendor then he will redirected to the vendor dashboard page. Dashboard is literally the summary page for his shop he can see the performance of his shop and see all the recent activity performed on the shop. Categorization of the dashboard page information- a) Total Pending Amount Total pending amount is the amount for which his products order has been placed and invoiced those products by admin but the payment did not received by the vendor till now. When admin paid that amount it will removed from the total pending amount section.
  • 9. © CedCommerce. All Rights Reserved. 8 b) Total Pending Amount c) Total Earned Amount a) Total Orders Placed d) Product sold e) Pending Products f) Approved Products g) Disapproved Products h) Sales Analytics graph i) Latest Orders j) Country wise orders count report
  • 10. © CedCommerce. All Rights Reserved. 9 b) Total Earned Amount This amount is total payment done to the vendor by the admin for his products sold on the store. c) Total Orders Placed Total how many orders has been placed for vendor products orders count will be show here. d) Total Product Sold How many current logged in vendor products has been sold from the Magento store. e) Pending Products This block will show the total number of the products has been created by the vendors but those products are not approved by the admin or all the products in the pending approval state. f) Approved Products This will show the total number of the products approved by the admin for vendor. These products are visible on the vendor store on Magento site. g) Disapproved Products This block will have the total number of the products has been disapproved by the admin and these products will not show on the Magento store any more. h) Sales Analytic Graph Sales analytics graph is the graph for the help of the vendor to analyze the performance of his store. This will show how many products is being sold on his site. Vendor can see the store performance by the different time interval - Today - Week - Month - Year Horizontally shown the time duration and the vertically shown the number of the orders placed. i) Latest Orders This block will show the latest five order placed on the store for the vendor’s product. The latest orders will show the different background color on the basis of the order status.
  • 11. © CedCommerce. All Rights Reserved. 10 j) Country Wise Order Country wise orders count report will show that how many orders is being coming from the different countries if the magneto store is selling product across the globe. When you hover on the country area it will show the number of orders came from there in tooltip (Popup). 2) Vendor Navigation Panel On the dashboard page and other pages vendor can see the different navigation links available for accessing the other panels. 1) Go To Dashboard page 2) Go To Vendor Profile page 3) Create new Products Page 4) Manage Products Page 5) Manage Orders Page 6) Manage Transaction Page 7) notification for new vendor
  • 12. © CedCommerce. All Rights Reserved. 11 3) Vendor Profile Page Vendor can go to the vendor profile page by clicking on the left side navigation profile link. On the profile page vendor can see the full profile of the vendor. Vendor can see the relevant information about his profile and if he wants to edit the vendor profile information he can click on the top right “Edit” button. Here the “Approved Vendor” green notification shows that the vendor has been approved and now vendor can do the basic operation of the adding and selling products on the Magento store. When vendor clicked on the edit button on the top then the profile edit page will be open and vendor can put the information about the profile in the relevant fields and save the form. Now the profile will show on the front end to the customers. Progress bar for vendor profile completeness
  • 13. © CedCommerce. All Rights Reserved. 12
  • 14. © CedCommerce. All Rights Reserved. 13 On the left hand side it shows the progress bar which shows how many percentages the vendor profile has been completed. So according to the vendor profile completeness vendor can fill all the information. It will also make the confident to the customers that the vendor is genuine. Below is showing the field explanation. a) Public Name Public name of the shop is the name which will be visible on the vendor shop pages. It will also show where all the shops will be listed down. b) Name It is the name of the vendor / shop owner name. a) Public Name h) About j) Support Number / Email f) Company Name b) Vendor Name k) Company Address Name i) Company banner
  • 15. © CedCommerce. All Rights Reserved. 14 c) Gender It is quite common to show the name of the gender is male / female / common. d) Profile Logo Vendor can upload profile picture. e) Contact Number Vendor can enter his contact number so any customer / admin can contact them any time f) Company Name It is the name of the company which will show on the vendor shop page. g) Company Logo Any company personal logo can be upload there that will be only for the trademark purpose. h) About It will be the about information page for the vendor where he can explain about their purpose of the business and other company related information. i) Company Banner Vendor can upload the shop banner on his vendor shop page. It will be any kind of promotional banner which can show on the frontend page. j) Support Name/Email Vendor can fill here the support name and email so any customer if have any doubt related with the product they can contact to the vendor. k) Company Address Vendor can add the company address which will show on the frontend. 4) New Product Any vendor can add new product by just clicking on the link “New Product” on the left navigation panel. It will open up the form for the creation of the new product. Only the approved vendor can create the new product on the Magento store. Vendor need to perform several steps to create the new product. Right now on the basic version of the CedCommerce Marketplace only three types of the product vendor can create-
  • 16. © CedCommerce. All Rights Reserved. 15 - Simple Product - Downloadable Product - Virtual Product a) Simple Product Any vendor can create the simple product any time after the approval of his account. Any vendor when click on the new product link it will open up the above form for the selection of the product type. Vendor can select the simple product and click on continue button. You will get the following form where you can insert the details of the products after successful approval of the product it will be visible for the frontend customers. Vendor can select product type
  • 17. © CedCommerce. All Rights Reserved. 16 Above shown fields is self-explanatory- - Website: Website will show only when the customer role is “Global” type. Then vendor can assign his products in both or the multiple stores which exist in Magento Website Store Store View Select categories of respective stores Vendor can set stock availability in / out stock Prices will be set in default base currency
  • 18. © CedCommerce. All Rights Reserved. 17 site. If customer role is not set website this will not show, only the current website the product will assign. - Categories: Vendor can select the multiple category where he want to show the product on the site. - Product Name: Product name vendor can insert while he is creating a new product on the store. - Description: Product full description can be fill by the admin here. - Short Description: Vendor can insert the short description here. - Sku: It is the stock keeping unit the unique sku vendor can enter. - Weight: Weight of the product can insert. - Stock Availability: Set the availability of the stock on the Magento store is it available or not. - Stock: It is the number of the quantity available of the stock on the site. - Tax Class: It is quite important thing admin can create the different rules for his tax classes and vendor can select any one of the tax class according to his needs. - Price: It is the regular price available on the site. Vendor can also insert the special price. - Special Price: Special price is somewhere the discounted price on the site is available. It is an optional field. b) Downloadable Product Downloadable products are the products available on the site. It can be purchased and download at the same instance but these products are not shippable. It can be any type of the digital media content or eBook or the anything. Downloadable product form will be same as the simple product form but it will have some sort of the new fields to upload your sample as well the full digital content.
  • 19. © CedCommerce. All Rights Reserved. 18 Downloadable product has some of the extra field. - Sample / Links Title: vendor can enter the sample or the full version file title. It must be self-explanatory for the product. - Title: Will be the name of the file will be visible on frontend. - File: Vendor can Browse and upload the full length as well the sample file on the server. - Multiple Upload: Vendor can upload multiple file on the server if digital content braked in the different version. Set the title of the sample product Set file title and upload file/url Can upload the full version of product
  • 20. © CedCommerce. All Rights Reserved. 19 c) Virtual Product A Magento virtual product should be used for a virtual (not touchable) item. Think about insurance, a reservation, an extra product guarantee or whatever. A virtual product does not allow selecting a shipping method at checkout simply because there's nothing to ship. These products can be created by the vendor on the Magento store. Virtual product cannot be ship. Virtual product form fields are same as the simple product so please refers the simple product manual for the field information. To create all types of the product in the Magento store please ask your Magento store administrator to upgrade the CedCommerce Marketplace extension. The upgraded extension will have all types of the magneto product support. 5) Manage Products Vendor can manage all his created products by just clicking on the left navigation menu “Manage Products”. Vendor can see the following type of the manage product grid. Vendor can search any of his products on the store. Will get the product page view link on the product can delete/ update the product information at the same time. Vendor can filter
  • 21. © CedCommerce. All Rights Reserved. 20 the product by the store wise on the site vendor panel. Here are the following fields are available in the product grid. a) Id Id is the field for the product to uniquely identify the product. It is related to the admin to easily find the respected product. b) Product Image Vendor can see the product image which he has been set for the product. Product image will also link to the product view page on the frontend. c) Product Name It will show the product name also the vendor can filter the product by just input the product name and click on the search button. d) Product Type Product type will show the type of the product. Vendor can also filter the product listing by just clicking on the product type dropdown. e) Status Status will show the status of the product either is enabled or disabled. - Approved: It will show that the product has been approved by the admin and if product is enabled then it will show on the frontend. - Disapproved: It will show the product has been disapproved by the admin. It will not show on the frontend. - Enabled: It is the product global status. Vendor itself if do not want to show the product on the site he can disable the product it will not show. - Disabled: This type will not show any how on the site. f) Price It will show the general regular price of the product on the site. g) Quantity It will show that how much quantity of the product is being left and can be sell on the site. h) Action Vendor either can edit or the delete the product on the site.
  • 22. © CedCommerce. All Rights Reserved. 21 6) Manage Orders Manage orders can be found in the left vendor navigation panel on “Orders” link. Orders link will show the following grid and can be explored by clicking on the order view link. a) Order Grid Order grid will be available on the manage orders link on the left vendor panel navigation menu. - Order Id: Order id is the unique id available for the orders placed on the Magento store. Vendor can also view the order by clicking on the order id. - Purchased On: It will have the details when the order was placed. - Bill to Name: It will show the name of the person who placed the order. - G.T: It is the grand total value of the order. - Commission Fee: It is the commission fees which have been paid to admin. - Net Earned: It is the amount which has been earned by the vendor. - Order Payment Status: It is the order of the Magento order payment either paid or pending. - Vendor Payment Status: Vendor get the payment or pending. Click here to export the orders Click here to view order
  • 23. © CedCommerce. All Rights Reserved. 22 b) Order View Order view page can be seen any time by clicking on the order id. It will show you the order view page.
  • 24. © CedCommerce. All Rights Reserved. 23 Figure 1 - Order View Page It shows the order status (Not payment) Base currency of the store from where the order has been placed This amount is in Display currency of website (This is set by website owner for customers). It will not be visible if display and base currency are same. These three amounts will be in Default base currency. All vendor calculations will be performed using Default Base Currency.(If applicable)
  • 25. © CedCommerce. All Rights Reserved. 24 Above is showing the order view page of the vendor. Here are the different block are available which show the all the information related to the order. - Order Id: It will show the order status as well the status of the either it is pending / processing/ canceled/Completed. - Order Date: When order placed on the site. - Order Store: From which store the order has been placed. - IP: IP and other details of the order. - Billing Address: Name and address of the customer will show in this block - Payment Method: What payment method was selected to place the order it will show. - Product Item information: This information will show how many products are order in this order for this vendor products. These will always have the product information of current vendor products. - Original Price Break: The original price will be break on the different settings by the admin. - Base Currency: It is the currency in which the order has been placed the same currency the product prices were show to the customer. - Website Base Currency: It is the website base currency. It will only show when the website base price and store base price will be the different. - Global Currency: All the transaction from the admin to vendor for his product payment it will be done in the form of the global currency only. - Grand Total: The grand total has been broken up into three parts. - Grand Total: The total amount paid by the customer. - Commission Fee: Admin commission fee as per the commission rule admin applied. - Net Earned: It will be the amount which will get to the vendor for this order. c) Order Export Vendor can export all his orders in the csv by going to the manage product page where the order grid has been showing. On top left there is showing the “export button” vendor can export the csv it will have the grid columns in the csv. 7) Transactions Vendor can see the transaction list by clicking on the transaction link on the vendor navigation menu “transaction” It will show the transaction list in grid. a) Transaction Statistics The transaction statistics can be seen on the transaction page. It will be shown on the top of the page showing the transaction summary. - Total Earned: It is the total amount earned by the vendor from his orders. The entire earned amount will be transferred to the vendor by the admin.
  • 26. © CedCommerce. All Rights Reserved. 25 - Total Pending Amount: These are the amount which has been paid by the customer to admin but admin did not transferred vendor payment to vendor till now. - Pending Transfer: It will be the number of the orders for which the payment hasn’t been transferred to the vendor. The entire pending amount has already been paid, in this case, by the customer to the admin but the admin never transferred the payment to the vendor. b) Transaction List Transaction list will show the list of the payment done by the admin to the vendor. All the vendor transaction payments will be in the Global currency. Not dependent on the website or the store currency. - Created At: It will show that when the admin has been made the payment to the vendor. - Payment Mode: It will show the payment mode to the vendor by which mode the payment has been made to the vendor. Right now only the offline payment is Click here to export transactions Click here to view transactions
  • 27. © CedCommerce. All Rights Reserved. 26 available on this extension. You can ask to administrator to upgrade extension for online payment options. - Transaction Id: The transaction id will be the any unique id has been assign by the admin during the payment. - Amount: It will show that how much amount has been paid to the vendor. - Adjustment Amount: Adjustment amount is the amount is something like the commission in the bank some service charges. - Net Amount: Net amount which finally sent to the vendor it will show. c) Transaction View Vendor can see the transaction details by clicking on the view link. 8) Reports Vendor can reach to the vendor reports tab by the vendor navigation link “reports”. By this link they can see the reporting of the products and orders. It will show for which order how much amount has been transferred Transaction Type Credit / Debit
  • 28. © CedCommerce. All Rights Reserved. 27 a) Order Reports On the reports page vendor can be able to switch in the orders and products report. The order report will show about the order that how many orders have been placed. Reporting section is quite important in terms of the analysis of the shop. How many customers are placing order for the product for the vendor shop? Vendor can also filter the reporting by using the date duration. Vendor can see the above form in the vendor reporting section. If any time he wants to switch to the “Product report” he can click the top right button. Then vendor need to fill the dates and in which period he want to see the report. Then click on show report it will show the report of his orders of products. - Period: Vendor can select first the period wise report he wants to see. Here the Day, Month, and Year options are available. - Start/End Date: Can see the start and end date for which he wants to view the report. - Vendor Payment Status: Vendor can select the payment state to vendor Pending, Paid or Cancelled. - Show Report: Vendor can click the button show report to see the report. - Export: Vendor can export the filtered report by clicking on the “Export” button. Click here to how Report Click here to export reports
  • 29. © CedCommerce. All Rights Reserved. 28 b) Product Reports It will show the reports of the products i.e. how many products have been sold over the vendor shop. The interface of the product report is same as the order report section. At any time if vendor want to switch reporting he can click the top right button for the report and see the report. 9) Settings CedCommerce Marketplace extension will provide the feature for the settings. Right now in the basic CedCommerce Marketplace extension we have given the settings for the payment related. Vendor can enter the different payment details as per his choice.
  • 30. © CedCommerce. All Rights Reserved. 29 Vendor can get the three payment method offline settings here.
  • 31. © CedCommerce. All Rights Reserved. 30 a) Check/Money Order Check money order is the offline payment method option is available on the CedCommerce Marketplace extension. In this setting vendor will get the field – - Active: Vendor can enable / disable the payment method. - Cheque Payee Name: The name of the person account to whom the payment will be made. b) Paypal Here the Paypal payment method we have included but it is not the online purpose. Vendor can just fill the details of his Paypal account and save the settings - Active: Vendor can enable / disable the payment method. - Email: Email Associated with the Paypal account can be set. c) Bank Transfer - Active: Vendor can enable / disable the payment method. - Bank Name: Name of the Bank - Branch Name:Name of the Bank Branch - Swift Code: Bank Swift code. - Bank Account Name: Account holder name. - Account Number: Bank Account Number. Bug Reporting CedCommerce Marketplace extension to keep healthy we need to find out all the bugs in the extension and report to the developer. It will automatically notify to us by mail when you report any time bug is found in the system.
  • 32. © CedCommerce. All Rights Reserved. 31 Above shown the bug reporting feature, when admin has enabled the debug mode from admin site then it will show the debug toolbar. Any frontend user can capture the bug if he found and report to the developer directly. Support If you need support or have questions directly related to the Marketplace extension, please use our Online Message Form to contact our support team or send us an email at support@cedcommerce.com Best Regards, CedCommerce Team Click on the bug icon it will show the option for reporting Fill the bug related data in the form and report the bug.