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GLOBAL BUSINESS EVENTS
14-15th April 2015
Celtic Manor Resort, Wales
Global Business Events
John Funnell
Marketing Director
Global Business Events
T: +44(0)16 3322 5040
john@globalbusinessevents.co.uk
Any Further information please contact: For more information visit out webiste through the button bellow:
CLICK ME
Where do you experience your light bulb moments?
You know, those rare gems that can completely change the course of your company’s future?
Or your life. Probably not when you’re up to your eyeballs in budgets and forecasts.
That’s why we’re inviting you to step away from everything and focus on what really matters.
Growth. Innovation. Your career.
The CIO Event has one obsessive aim: to create an environment that sparks ideas,
where you’re guaranteed to learn something new.
It could be a new approach to a difficult market. A new business idea in an existing sector. A different slant
on an old problem. A perspective you've seldom considered before. Or an honest account of how badly
something went wrong.
We’re seeking out all of the above, to give you a completely refreshing experience.
Let’s talk about the atmosphere
I’m going to invite you to paint a mental picture.
There’s a buzz in the air. You’re in a room alive with creative energy and you’re surrounded
by a fascinating group of individuals.
Many of them lead some of the world’s most inspiring companies. Others are here because they've made
brave business moves that catapulted their businesses forward. Some are old friends,
others new acquaintances. But they’re all people you’re excited to meet.
And you’re surprised at just how many people you've had a chance to meet. And how frank and open
everyone has been. If you had to put your finger on it, you’d probably sum it up as being highly personal.
Intimate event.
From the quality of the discussion to the inviting comfy sofas - everything has just screamed at you to open
up, and that effect seems to have worked on everyone. You’ve heard your fellow leader be more candid
than ever before and boy has that been interesting…
Back to here and now.
I hope this has given you a flavour of what you can expect on 14th April 2015.
1
Who You’ll Meet
CIO's and IT Directors who share your aspirations
to drive results, growth and profitability
through technology. Those who are pushing
the boundaries, taking their companies
forward in new, unexpected ways.
Every attendee is hand selected. As each
speaker or attendee signs up, we ask them who
else they’d like to meet, which companies they
admire. Their recommendations then
become the next people we contact.
To ensure the event never veers away from it’s
goal of delivering a personal, trusted
environment, we find the optimal size is 80
people. It's about quality rather than quantity.
An Event Built Around You
Everything about the CIO Event is built on Attendee feedback.
The programme, the speaker panel, the audience, even the suppliers.
We specialise in bringing the most game changing, innovative solution providers to your attention.
The only vendors we approach are either recommended by you, or they’ve come to light through
our own detailed search for thought leaders, disruptors and boutique advisors on the subjects
under discussion at the event.
Tell us who you want to meet and we’ll make those meetings happen.
Tell us who you don’t want to meet, and we’ll steer clear.
The success of our financial model rests on the quality of these meetings, which means we’re not
in the business of introducing people who don’t want to be introduced. Expect to find a refreshing list of
businesses to select from, and an open, illuminating exchange with those you choose to meet.
A Format to Stir Things Up
Presentations - Only when there’s some thing really interesting to say
Panels - When several opinions are better than one
Round tables - To allow those sparks to catch fire
Candid in the extreme - Leaders sharing their worst mistakes of the last 12 months
Networking: The No 1 Priority
It would be a crime to gather together such a group, and not give them enough time to get to
know each other properly. From a speaker dinner on the 14th April, right through to the gala
dinner on the 15th, you’ll find the programme full of time to relax and exchange ideas.
Track 1
Agility, Innovation, Mobilisation
Track 2
Exploring the Evolving Role of the CIO: strategy
and business impact
In the Boardroom
Security Risk Mitigation and Regulatory
Compliance
2
Gold
Standard
EVENT PARTNERS
Mark Dundon
CIO - NHS
Gary Cheetham
CISO
NFU Mutual
Adam Forde
CTO
Coca Colaa
Speakers
3
Troels Oerting Joergensen
CISO
Barclays
Standard
CIO UK:
Embedding
Agility into
Your Business and
Technology Processes
Day 1
16:00 – 16:45 REGISTRATION AND AFTERNOON COFFEE
15:40 – 16:00 WELCOME ADDRESS
17:00 - 18:30
ROUNDTABLE DISCUSSION
These sessions are open,
informal and a great chance
to really gauge what your
peers are planning and
to share ideas and lessons
learned. Pick the session most
aligned to your priorities and
you will walk away with
tangible ideas on how to solve
your biggest challenges. Due
to popular demand, there is an
opportunity to attend two
roundtables, as they are all
repeated at 16:30.
4
A)	 Examining the
	 Difference between
	 Data and Information 	
	 and Knowing your
	 End Result –
	 Dr Michael Langer, 		
	CIO
B)	 Smart sourcing and 		
	 effective partner
	 management: improve 	
	 the flexibility of your
	 business through
	outsourcing
C)	 Recognising and
	 Educating on Social
	 Engineering to Prevent 	
	 Hacking and Security 		
	Breaches
D)	 Adopting a
	 Customer Centric
	 Approach to Product
	 Development and
	 Ensuring Internal Buy In 	
	– Hugo Smith, Inter		
	 im CIO, Eastburn
	Technology
E)	 Developing a
	 Robust Digital Strategy
	- John Seglias, CIO, 		
	 Abellio Group
F)	 Exploring the Key Legal 	
	 Requirements for
	 Successful IT Outsourcing 	
	- Dr Sam de Silva, 		
	 Parnter, Penningtons 		
	Manches
5
18:00- 19:30
ROUNDTABLE DISCUSSION
(repeated as above)
A)	 Examining the
	 Difference between
	 Data and Information 	
	 and Knowing your End
	 Result – Dr Michael 		
	 Langer, CIO
B)	 Smart sourcing
	 and effective partner
	 management: improve 	
	 the flexibility of your
	 business through
	outsourcing
C)	 Recognising and
	 Educating on Social
	 Engineering to Prevent 	
	 Hacking and Security 		
	Breaches
D)	 Adopting a
	 Customer Centric
	 Approach to Product
	 Development and
	 Ensuring Internal Buy 		
	 In – Hugo Smith,Interim 	
	 CIO, EastburTechnology
E)	 Developing a
	 Robust Digital
	Strategy – John Seglias, 	
	 CIO, Abellio Group
F)	 Exploring the Key Legal 	
	 Requirements for
	 Successful IT Outsourcing 	
	- Dr Sam de Silva, 		
	 Parnter, Penningtons 		
	Manches
18:30 – 19:30 BUFFET DINNER
6
Day 2
7:30 - 8.30 Registration
8.45 - 8.49 Global Business Events Welcome
8:50 - 8.59 Chair Opening Address
9:00-9:25 Keynote Discussion – Defining and Exploring Agility and Innovative
Approaches to Improving the Agility of Your Business through IT Leadership
Your CIO advisory board members will continue this important discussion we started at the
previous CIO UK meeting back at Heythrop Park. You will explore the idea of agility and its varied
interpretations; what does it mean to you and your business strategy?
Most importantly, how do you measure and tangibly improve agility?
We will continue the theme of agility throughout the day so this is the perfect
opportunity to benchmark and discuss ideas and approaches.
Tom Saunders, CIO, Department for Education
9.30
Agility,
Innovation,
Mobilisation
Exploring the
Evolving Role of the CIO:
strategy and business
impact
Closed Door
Boardroom
Security Risk
Mitigation and
Regulatory
Compliance
Establishing Parameters and
Measurability of Agility
Agility is becoming a widely used
term but is it measureable and
achievable? Does the
measurement come in the shape
of customer satisfaction of new
products?
This session will allow you to
develop a firm idea of what
agility means for your business and
whether the benefits lie in agile
processes or technolgies…or both!
You will also discuss and debate the
opportunistic advantages of being
flexible and capitalising on short
term trends and
ARMCHAIR INTERVIEW: Digital
Strategy and Governance
A candid, open interview with a
top100 CIO…too good to be true?
This is a unique opportunity to hear,
first-hand, an independent analyst
interviews an industry leader to delve
deeper into the questions
surrounding developing and
successfully executing a digital
strategy, such as;
-	 How can the CIO be a role 		
	 for culture change?
-	 Effective stakeholder
	engagement
-	 Governance and process 		
	challenges
-	 Consolidation and
	harmonisation
QUESTION TIME! You will have the
chance to submit your questions
The boardroom provides an
open, relaxed discussion forum
to allow the group to throw
ideas around without fear of
being recorded, quoted or held
to ransom! In order to prevent
security breaches and serious
threats, the industry needs to
collaborate and be free to
share…this is the only place you
can do it.
How Does it Work?
Well, we’re calling it unstructured
structure! The power is in your
hands…
7
10:15 Achieving Agility through
Innovative Cloud Software
Is cloud computing finally a
bona fide business strategy,
versus an IT optimisation
strategy? Business agility has
become the primary
advantage being delivered
by cloud but how do you
know what platform is right
for your organisation?
Rackspace (tbc)
PANEL: Identifying where
technology can provide new
business opportunities
Technology is an enabler
rather than a driver for digital
transformation but it is still
an important piece of the
puzzle. This panel of thought
leaders will discuss;
-	 Long and short term 		
	 technology trends
-	 How technology can 		
	 provide a differentia		
	 tor for your business
-	 Doing more with less 		
	budget
-	 Impact on customer 		
retention and revenue
Panellists:
Jon Braithwaite, CIO, Gala
Retail and Interactive
Adam Forde, CTO, CocaCola
John Shaw, CIO, Kingspan
technologies.
Sharon Cooper, CTO,
British Medical Journal
in advance for review.
Interviewer: Neil-Ward
Dutton, MWD Advisors
Interviewee:
Putting Agility at the Forefront
of Your New Digital Strategy
Discovering opportunities to
improve agility comes hand
in hand with developing an
emergent strategy.
This workshop will explore
ideas around agility for I
nnovation and
differentiation and how
organisational structure can
be adapted to allow for
more agility.
David will also discuss the
development of the new
digital strategy itself,
incorporating collaboration
internally, externally and
effective communication of
the strategy
Our Digital Transformation
Case Study
Digital transformation isn’t
only about the ‘front end’ of
your business.
Unless you can link this with
the rest of your operations
using digital technologies you
run the risk of setting
customer expectations that
your business cannot fulfil.
This case study will illustrate
the recent digital
transformation at Severn
Trent, which centred around
both the customer and
colleague experience to
deliver a
“digital work platform”
enabling agile, transparent,
integrated operations.
Myron Hrycyk, CIO,
Severn Trent
You will have the freedom
to set your own agenda on
the day but there is a loose
schedule, broken into 5 parts,
that that our boardroom
leaders have helped to
shape
INTRODUCING YOUR
BOARDROOM COMMITTEE…
Gary Cheetham, CISO, NFU
Mutual
Adrian Leung, Head of
Information Security,
Catalyst Housing Group
Troels Oerting, CISO, Barclays
Dave Jones, CISO, BBC (tbc)
9:30 – 10:30 REGULATION,
REGUALTION, REGULATION
-	 EU Data Privacy
	 Regulation and its 	
	 impact locally and 	
	globally
-	 Ethics vs profits,
	 where is the ‘line’?
-	 Roll out and execut	
	 ion won’t happen 	
	 overnight, what’s the 	
	 best approach?
10:30 – 11:30 PREVENTION IS
BETTER THAN CURE
-	 Threat modelling
-	 Hacking and hybrid 	
	attacks
-	 Prevention strategies
-	 Social engineering
11:30 – 12:30 WHO’S AFRAID
OF THE BIG, BAD
10:50
8
11:30 Continuous Delivery vs.
Continuous Denial
Jes Breslaw, Head of Strategy
EMEA, Delphix
PANEL: The Journey from CIO
to Board Member
In today’s world of customer
centricity and connection,
the CIO now in a crucial
position to innovate,
transform and drive the
overall business strategy.
This discussion will examine
how to change perceptions,
take ownership at board
level and what skills and
training are needed to set
yourself up for a potential
CEO position.
How can you use your skills to
help the business:
productivity, efficiency,
product, revenue?
Panellists:
Gwyn Thomas, Chairman
UKCHIP and Honorary
Professor of Informatics at
Swansea University
Vince Spark, IT Director,
Stobart Group
across the entire
organisation.
David Swayne, CIO,
Goldsmiths, University of London
Agile Product Development,
a Case Study: The Internet
of things…or the Internet of
everything?
With over 20 billion daily
microprocesses predicted by
2020, all industries are looking
at whether and how they
can capitalise on this mass
digitalisation. Also known as
‘The Internet of Things’ – but
can this phenomena be
applied universally?
John will take you through
his current product
development journey,
as far as the proof of
Big Contribution:
understanding and
leveraging data in terms of
contribution to the business’
bottom line
The term ‘big data’ is losing
its meaning and momentum.
The value is not in data alone
but in what the information
gleaned from it can
contribute to your business
– whether that be cost or
efficiency savings.
How do you really profit
from data? Do you have
an achievable end goal in
mind? How do you gain a
competitive advantage?
Join this workshop to develop
or refine your big data/big
contribution approach
BOARD?
-	 Board level
	 engagement and 	
	 securing budget
-	 Best practice for 	
	 board buy in
-	 Diversification of skills 	
	 in the IT/security
	department
-	 Technical experts and 	
	 business facing skill	
	 sets are essential
-	 Filling the talent
	pipeline
12:30 – 13:30 AD BREAK!
The discussion and
discovery of today wouldn’t
be complete without hearing
from those who can provide
potential solutions to our
challenges…
…but there’s a twist!
Up to 4 solution providers will
join the boardroom, each
with a 5 minute overview
of the latest tech
developments. You’ll then
have a chance to ask
questions and discover more
about the latest technology,
training and software
available at your fingertips.
The discussion continues
throughout the entire morning
but don’t worry if you miss
anything – we’re operating
on a ‘drop in’ basis so you
can tailor your event to your
needs!
12.10
9
CASE STUDY: Tangibly
improving efficiency and
agility through workforce
mobility
The ability to communicate
effectively wherever you
are is essential for most
mobility strategies.
The main challenge facing
the industry is one of ensuring
harmonisation and selecting
and implementing unified
communications tools that
work across the entire
enterprise, taking into
account social and
cultural differences.
This workshop will take you
through the development
and execution of a global
mobility strategy.
concept stage and will then
open up the floor for
discussion to asses;
-	 The realities of IoT
	 and competitive
	advantage
-	 Is it relevant for all?
-	 The state if maturity
	 of IoT
-	 How we can pinpoint 	
	 the benefits of IoT 	
	 centric product
	design
John Shaw, CIO, Kingspan
and make an intelligent
contribution to your
business decisions.
Mark Dundon, CIO, NHS
Yorkshire and Humber
Commissioning Support Unit
Mobile Payment Platforms
and Customer Experience
Payment security is a critical
component of any payment
platform.
Developing seamless
functionality and security is
across your mobile payment
platform will ensure continuity
of the customer experience
and improved conversions.
What are the challenges and
opportunities of developing
a mobile payment platform
and does a cloud based
solution pose security threats
alongside customer
resistance?
Cathy McCabe, CIO, Jaeger
12.50
14.25
15.15
13:20 - 14.20 NETWORKING LUNCH BREAK
Lean Data Management
It’s a significant task to feed your ERP system with the data required to run your business.
Collecting, validating, and entering data is often done manually through cumbersome
interfaces across multiple channels.
With the explosion in data growth rates, the room for errors and more delays is only getting
bigger. All of this increases costs and creates risk exposure.
Learn how, by applying lean techniques with continuous improvement, you can rapidly
standardise and improve your ERP data management processes. Eliminating waste and
reducing data management costs.
Sponsored by Winshuttle, Speaker tbc
Agility, Innovation, Your Customer is the Closed Door
10
SMART SOURCING AND
EFFECTIVE PARTNER
MANAGEMENT
One of the easiest ways to
improve the flexibility and
agility of your business is
through outsourcing and
accessing specialist skills
and services that are ready
made. However, managed
improperly or in the absence
of a thorough process, out
sourcing can be a hindrance
and source of inefficiencies
and high costs.What are the
smart approaches to
outsourcing? During this
workshop we will discuss;
- Deciding what to keep 	
in house vs. outsourcing
- Eradicating the time
consuming selection process
- Consolidation
PANEL: THERE’S NO SUCH
THING AS A FREE APP!
There is much debate around
data governance and ethics,
with a stark difference
between what is possible
and what is right.
This panel will serve to
address your organisation’s
boundaries around privacy
and personal data and
what is acceptable in line
with the overall values and
mission statement of the
business?How do you
balance gaining a
competitive advantage with
protecting personal privacy?
15.20
15.50
WE, THE PEOPLE
- Understanding the social 	
engineering threat
- Educating your workforce,
as the frontline of defence
- The human firewall
FEDERATION OF INFORMATICS PROFESSIONALS CONSULTATION
15.55
16.25
Developing the next generation of IT leaders and CIOs is an active process and
crucial for the continuity and cultivation of innovation. We’ve embarked on a
hugely successful apprenticeship scheme at Natural Resources Wales and this session
will outline the pathways for our apprentices, pros and cons and lessons learned. Most
importantly, you will hear directly from one of our star apprentices who has been
involved in our greatest achievement to date; a flood warning app was developed
and rolled out in a month!
16.30
17:00
THE APPRENTICE: YOU’RE HIRED!
11
12
Organisations are slowly
turning towards customer
centric rather than IT centric
thinking, with technology now being a tool not a driver.
The first task is mapping your customer journey, their touch points and understanding
how they can and like to contact you. So what’s next? How do you keep your
customers engaged and enhance their experience
You will discuss and take away new ideas surrounding
accessibility, experience,
identifying pain points and
mobile/app development.
Panellists: Myron Hrycyk, CIO, SevernTrent
David Swayne, CIO, Goldsmiths, University of London
Hugo Smith, Interim CIO, Eastburn Technology
17:05
17:40
Closing Panel: I’ve Mapped my Customer Journey, Now What?
14
17:30 – 17:40 Chair’s Closing Remarks
17:40 – 18:30 Free Time
18:30 – 19:00 Champagne Reception
19:00 – 21:00 Gala Dinner with Guest Speaker
DAY 3
10:00 – 12.55 Golf Tournament
EVENT ATTENDEES
CIO Managing Partner Product Security Director
IT Director Director of International IT VP Transformation and Office of the CIO
DEROCLE CIO Group Information Risk Management Head of Global Testing
Tony Deacy Chief Technology Officer Head of IT Architect Chief Technology Officer
Technical Director MD, North & East Kent Hd of Information Assurance &
Compliance (Group Engineering Services)
IT Director CIO IT Director, Europe
Head of Information Security CTO - Eurasia and Africa
IT Strategy Director Director CIO
CISO Head Of Business Area Head of IT
Head of IT Service & Operations
13
Head of IT CIO - EUROPE CIO
Head of IT CIO Chief Information Officer
Head of IT CIO Chief Information Officer
Head of IT Head of IT Head of Information Security
IT Director CI Enterprise Architect/ Information Architecture
Snr Mgr Global IT Strategy & Governance Global Information Security & Compliance Director Global Head of Collaboration Technologies
IT Director CIO CIO
IT Director IT DIRECTOR Head of Architecture
Global Director of Enterprise Architecture Global IT DirectorDirector of Strategic Initiatives
14

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CIO Agenda_Booklet John Funnell (2)

  • 1. GLOBAL BUSINESS EVENTS 14-15th April 2015 Celtic Manor Resort, Wales Global Business Events John Funnell Marketing Director Global Business Events T: +44(0)16 3322 5040 john@globalbusinessevents.co.uk Any Further information please contact: For more information visit out webiste through the button bellow: CLICK ME
  • 2. Where do you experience your light bulb moments? You know, those rare gems that can completely change the course of your company’s future? Or your life. Probably not when you’re up to your eyeballs in budgets and forecasts. That’s why we’re inviting you to step away from everything and focus on what really matters. Growth. Innovation. Your career. The CIO Event has one obsessive aim: to create an environment that sparks ideas, where you’re guaranteed to learn something new. It could be a new approach to a difficult market. A new business idea in an existing sector. A different slant on an old problem. A perspective you've seldom considered before. Or an honest account of how badly something went wrong. We’re seeking out all of the above, to give you a completely refreshing experience. Let’s talk about the atmosphere I’m going to invite you to paint a mental picture. There’s a buzz in the air. You’re in a room alive with creative energy and you’re surrounded by a fascinating group of individuals. Many of them lead some of the world’s most inspiring companies. Others are here because they've made brave business moves that catapulted their businesses forward. Some are old friends, others new acquaintances. But they’re all people you’re excited to meet. And you’re surprised at just how many people you've had a chance to meet. And how frank and open everyone has been. If you had to put your finger on it, you’d probably sum it up as being highly personal. Intimate event. From the quality of the discussion to the inviting comfy sofas - everything has just screamed at you to open up, and that effect seems to have worked on everyone. You’ve heard your fellow leader be more candid than ever before and boy has that been interesting… Back to here and now. I hope this has given you a flavour of what you can expect on 14th April 2015. 1
  • 3. Who You’ll Meet CIO's and IT Directors who share your aspirations to drive results, growth and profitability through technology. Those who are pushing the boundaries, taking their companies forward in new, unexpected ways. Every attendee is hand selected. As each speaker or attendee signs up, we ask them who else they’d like to meet, which companies they admire. Their recommendations then become the next people we contact. To ensure the event never veers away from it’s goal of delivering a personal, trusted environment, we find the optimal size is 80 people. It's about quality rather than quantity. An Event Built Around You Everything about the CIO Event is built on Attendee feedback. The programme, the speaker panel, the audience, even the suppliers. We specialise in bringing the most game changing, innovative solution providers to your attention. The only vendors we approach are either recommended by you, or they’ve come to light through our own detailed search for thought leaders, disruptors and boutique advisors on the subjects under discussion at the event. Tell us who you want to meet and we’ll make those meetings happen. Tell us who you don’t want to meet, and we’ll steer clear. The success of our financial model rests on the quality of these meetings, which means we’re not in the business of introducing people who don’t want to be introduced. Expect to find a refreshing list of businesses to select from, and an open, illuminating exchange with those you choose to meet. A Format to Stir Things Up Presentations - Only when there’s some thing really interesting to say Panels - When several opinions are better than one Round tables - To allow those sparks to catch fire Candid in the extreme - Leaders sharing their worst mistakes of the last 12 months Networking: The No 1 Priority It would be a crime to gather together such a group, and not give them enough time to get to know each other properly. From a speaker dinner on the 14th April, right through to the gala dinner on the 15th, you’ll find the programme full of time to relax and exchange ideas. Track 1 Agility, Innovation, Mobilisation Track 2 Exploring the Evolving Role of the CIO: strategy and business impact In the Boardroom Security Risk Mitigation and Regulatory Compliance 2
  • 4. Gold Standard EVENT PARTNERS Mark Dundon CIO - NHS Gary Cheetham CISO NFU Mutual Adam Forde CTO Coca Colaa Speakers 3 Troels Oerting Joergensen CISO Barclays Standard
  • 5. CIO UK: Embedding Agility into Your Business and Technology Processes Day 1 16:00 – 16:45 REGISTRATION AND AFTERNOON COFFEE 15:40 – 16:00 WELCOME ADDRESS 17:00 - 18:30 ROUNDTABLE DISCUSSION These sessions are open, informal and a great chance to really gauge what your peers are planning and to share ideas and lessons learned. Pick the session most aligned to your priorities and you will walk away with tangible ideas on how to solve your biggest challenges. Due to popular demand, there is an opportunity to attend two roundtables, as they are all repeated at 16:30. 4
  • 6. A) Examining the Difference between Data and Information and Knowing your End Result – Dr Michael Langer, CIO B) Smart sourcing and effective partner management: improve the flexibility of your business through outsourcing C) Recognising and Educating on Social Engineering to Prevent Hacking and Security Breaches D) Adopting a Customer Centric Approach to Product Development and Ensuring Internal Buy In – Hugo Smith, Inter im CIO, Eastburn Technology E) Developing a Robust Digital Strategy - John Seglias, CIO, Abellio Group F) Exploring the Key Legal Requirements for Successful IT Outsourcing - Dr Sam de Silva, Parnter, Penningtons Manches 5
  • 7. 18:00- 19:30 ROUNDTABLE DISCUSSION (repeated as above) A) Examining the Difference between Data and Information and Knowing your End Result – Dr Michael Langer, CIO B) Smart sourcing and effective partner management: improve the flexibility of your business through outsourcing C) Recognising and Educating on Social Engineering to Prevent Hacking and Security Breaches D) Adopting a Customer Centric Approach to Product Development and Ensuring Internal Buy In – Hugo Smith,Interim CIO, EastburTechnology E) Developing a Robust Digital Strategy – John Seglias, CIO, Abellio Group F) Exploring the Key Legal Requirements for Successful IT Outsourcing - Dr Sam de Silva, Parnter, Penningtons Manches 18:30 – 19:30 BUFFET DINNER 6
  • 8. Day 2 7:30 - 8.30 Registration 8.45 - 8.49 Global Business Events Welcome 8:50 - 8.59 Chair Opening Address 9:00-9:25 Keynote Discussion – Defining and Exploring Agility and Innovative Approaches to Improving the Agility of Your Business through IT Leadership Your CIO advisory board members will continue this important discussion we started at the previous CIO UK meeting back at Heythrop Park. You will explore the idea of agility and its varied interpretations; what does it mean to you and your business strategy? Most importantly, how do you measure and tangibly improve agility? We will continue the theme of agility throughout the day so this is the perfect opportunity to benchmark and discuss ideas and approaches. Tom Saunders, CIO, Department for Education 9.30 Agility, Innovation, Mobilisation Exploring the Evolving Role of the CIO: strategy and business impact Closed Door Boardroom Security Risk Mitigation and Regulatory Compliance Establishing Parameters and Measurability of Agility Agility is becoming a widely used term but is it measureable and achievable? Does the measurement come in the shape of customer satisfaction of new products? This session will allow you to develop a firm idea of what agility means for your business and whether the benefits lie in agile processes or technolgies…or both! You will also discuss and debate the opportunistic advantages of being flexible and capitalising on short term trends and ARMCHAIR INTERVIEW: Digital Strategy and Governance A candid, open interview with a top100 CIO…too good to be true? This is a unique opportunity to hear, first-hand, an independent analyst interviews an industry leader to delve deeper into the questions surrounding developing and successfully executing a digital strategy, such as; - How can the CIO be a role for culture change? - Effective stakeholder engagement - Governance and process challenges - Consolidation and harmonisation QUESTION TIME! You will have the chance to submit your questions The boardroom provides an open, relaxed discussion forum to allow the group to throw ideas around without fear of being recorded, quoted or held to ransom! In order to prevent security breaches and serious threats, the industry needs to collaborate and be free to share…this is the only place you can do it. How Does it Work? Well, we’re calling it unstructured structure! The power is in your hands… 7
  • 9. 10:15 Achieving Agility through Innovative Cloud Software Is cloud computing finally a bona fide business strategy, versus an IT optimisation strategy? Business agility has become the primary advantage being delivered by cloud but how do you know what platform is right for your organisation? Rackspace (tbc) PANEL: Identifying where technology can provide new business opportunities Technology is an enabler rather than a driver for digital transformation but it is still an important piece of the puzzle. This panel of thought leaders will discuss; - Long and short term technology trends - How technology can provide a differentia tor for your business - Doing more with less budget - Impact on customer retention and revenue Panellists: Jon Braithwaite, CIO, Gala Retail and Interactive Adam Forde, CTO, CocaCola John Shaw, CIO, Kingspan technologies. Sharon Cooper, CTO, British Medical Journal in advance for review. Interviewer: Neil-Ward Dutton, MWD Advisors Interviewee: Putting Agility at the Forefront of Your New Digital Strategy Discovering opportunities to improve agility comes hand in hand with developing an emergent strategy. This workshop will explore ideas around agility for I nnovation and differentiation and how organisational structure can be adapted to allow for more agility. David will also discuss the development of the new digital strategy itself, incorporating collaboration internally, externally and effective communication of the strategy Our Digital Transformation Case Study Digital transformation isn’t only about the ‘front end’ of your business. Unless you can link this with the rest of your operations using digital technologies you run the risk of setting customer expectations that your business cannot fulfil. This case study will illustrate the recent digital transformation at Severn Trent, which centred around both the customer and colleague experience to deliver a “digital work platform” enabling agile, transparent, integrated operations. Myron Hrycyk, CIO, Severn Trent You will have the freedom to set your own agenda on the day but there is a loose schedule, broken into 5 parts, that that our boardroom leaders have helped to shape INTRODUCING YOUR BOARDROOM COMMITTEE… Gary Cheetham, CISO, NFU Mutual Adrian Leung, Head of Information Security, Catalyst Housing Group Troels Oerting, CISO, Barclays Dave Jones, CISO, BBC (tbc) 9:30 – 10:30 REGULATION, REGUALTION, REGULATION - EU Data Privacy Regulation and its impact locally and globally - Ethics vs profits, where is the ‘line’? - Roll out and execut ion won’t happen overnight, what’s the best approach? 10:30 – 11:30 PREVENTION IS BETTER THAN CURE - Threat modelling - Hacking and hybrid attacks - Prevention strategies - Social engineering 11:30 – 12:30 WHO’S AFRAID OF THE BIG, BAD 10:50 8
  • 10. 11:30 Continuous Delivery vs. Continuous Denial Jes Breslaw, Head of Strategy EMEA, Delphix PANEL: The Journey from CIO to Board Member In today’s world of customer centricity and connection, the CIO now in a crucial position to innovate, transform and drive the overall business strategy. This discussion will examine how to change perceptions, take ownership at board level and what skills and training are needed to set yourself up for a potential CEO position. How can you use your skills to help the business: productivity, efficiency, product, revenue? Panellists: Gwyn Thomas, Chairman UKCHIP and Honorary Professor of Informatics at Swansea University Vince Spark, IT Director, Stobart Group across the entire organisation. David Swayne, CIO, Goldsmiths, University of London Agile Product Development, a Case Study: The Internet of things…or the Internet of everything? With over 20 billion daily microprocesses predicted by 2020, all industries are looking at whether and how they can capitalise on this mass digitalisation. Also known as ‘The Internet of Things’ – but can this phenomena be applied universally? John will take you through his current product development journey, as far as the proof of Big Contribution: understanding and leveraging data in terms of contribution to the business’ bottom line The term ‘big data’ is losing its meaning and momentum. The value is not in data alone but in what the information gleaned from it can contribute to your business – whether that be cost or efficiency savings. How do you really profit from data? Do you have an achievable end goal in mind? How do you gain a competitive advantage? Join this workshop to develop or refine your big data/big contribution approach BOARD? - Board level engagement and securing budget - Best practice for board buy in - Diversification of skills in the IT/security department - Technical experts and business facing skill sets are essential - Filling the talent pipeline 12:30 – 13:30 AD BREAK! The discussion and discovery of today wouldn’t be complete without hearing from those who can provide potential solutions to our challenges… …but there’s a twist! Up to 4 solution providers will join the boardroom, each with a 5 minute overview of the latest tech developments. You’ll then have a chance to ask questions and discover more about the latest technology, training and software available at your fingertips. The discussion continues throughout the entire morning but don’t worry if you miss anything – we’re operating on a ‘drop in’ basis so you can tailor your event to your needs! 12.10 9
  • 11. CASE STUDY: Tangibly improving efficiency and agility through workforce mobility The ability to communicate effectively wherever you are is essential for most mobility strategies. The main challenge facing the industry is one of ensuring harmonisation and selecting and implementing unified communications tools that work across the entire enterprise, taking into account social and cultural differences. This workshop will take you through the development and execution of a global mobility strategy. concept stage and will then open up the floor for discussion to asses; - The realities of IoT and competitive advantage - Is it relevant for all? - The state if maturity of IoT - How we can pinpoint the benefits of IoT centric product design John Shaw, CIO, Kingspan and make an intelligent contribution to your business decisions. Mark Dundon, CIO, NHS Yorkshire and Humber Commissioning Support Unit Mobile Payment Platforms and Customer Experience Payment security is a critical component of any payment platform. Developing seamless functionality and security is across your mobile payment platform will ensure continuity of the customer experience and improved conversions. What are the challenges and opportunities of developing a mobile payment platform and does a cloud based solution pose security threats alongside customer resistance? Cathy McCabe, CIO, Jaeger 12.50 14.25 15.15 13:20 - 14.20 NETWORKING LUNCH BREAK Lean Data Management It’s a significant task to feed your ERP system with the data required to run your business. Collecting, validating, and entering data is often done manually through cumbersome interfaces across multiple channels. With the explosion in data growth rates, the room for errors and more delays is only getting bigger. All of this increases costs and creates risk exposure. Learn how, by applying lean techniques with continuous improvement, you can rapidly standardise and improve your ERP data management processes. Eliminating waste and reducing data management costs. Sponsored by Winshuttle, Speaker tbc Agility, Innovation, Your Customer is the Closed Door 10
  • 12. SMART SOURCING AND EFFECTIVE PARTNER MANAGEMENT One of the easiest ways to improve the flexibility and agility of your business is through outsourcing and accessing specialist skills and services that are ready made. However, managed improperly or in the absence of a thorough process, out sourcing can be a hindrance and source of inefficiencies and high costs.What are the smart approaches to outsourcing? During this workshop we will discuss; - Deciding what to keep in house vs. outsourcing - Eradicating the time consuming selection process - Consolidation PANEL: THERE’S NO SUCH THING AS A FREE APP! There is much debate around data governance and ethics, with a stark difference between what is possible and what is right. This panel will serve to address your organisation’s boundaries around privacy and personal data and what is acceptable in line with the overall values and mission statement of the business?How do you balance gaining a competitive advantage with protecting personal privacy? 15.20 15.50 WE, THE PEOPLE - Understanding the social engineering threat - Educating your workforce, as the frontline of defence - The human firewall FEDERATION OF INFORMATICS PROFESSIONALS CONSULTATION 15.55 16.25 Developing the next generation of IT leaders and CIOs is an active process and crucial for the continuity and cultivation of innovation. We’ve embarked on a hugely successful apprenticeship scheme at Natural Resources Wales and this session will outline the pathways for our apprentices, pros and cons and lessons learned. Most importantly, you will hear directly from one of our star apprentices who has been involved in our greatest achievement to date; a flood warning app was developed and rolled out in a month! 16.30 17:00 THE APPRENTICE: YOU’RE HIRED! 11
  • 13. 12 Organisations are slowly turning towards customer centric rather than IT centric thinking, with technology now being a tool not a driver. The first task is mapping your customer journey, their touch points and understanding how they can and like to contact you. So what’s next? How do you keep your customers engaged and enhance their experience You will discuss and take away new ideas surrounding accessibility, experience, identifying pain points and mobile/app development. Panellists: Myron Hrycyk, CIO, SevernTrent David Swayne, CIO, Goldsmiths, University of London Hugo Smith, Interim CIO, Eastburn Technology 17:05 17:40 Closing Panel: I’ve Mapped my Customer Journey, Now What?
  • 14. 14 17:30 – 17:40 Chair’s Closing Remarks 17:40 – 18:30 Free Time 18:30 – 19:00 Champagne Reception 19:00 – 21:00 Gala Dinner with Guest Speaker DAY 3 10:00 – 12.55 Golf Tournament
  • 15. EVENT ATTENDEES CIO Managing Partner Product Security Director IT Director Director of International IT VP Transformation and Office of the CIO DEROCLE CIO Group Information Risk Management Head of Global Testing Tony Deacy Chief Technology Officer Head of IT Architect Chief Technology Officer Technical Director MD, North & East Kent Hd of Information Assurance & Compliance (Group Engineering Services) IT Director CIO IT Director, Europe Head of Information Security CTO - Eurasia and Africa IT Strategy Director Director CIO CISO Head Of Business Area Head of IT Head of IT Service & Operations 13
  • 16. Head of IT CIO - EUROPE CIO Head of IT CIO Chief Information Officer Head of IT CIO Chief Information Officer Head of IT Head of IT Head of Information Security IT Director CI Enterprise Architect/ Information Architecture Snr Mgr Global IT Strategy & Governance Global Information Security & Compliance Director Global Head of Collaboration Technologies IT Director CIO CIO IT Director IT DIRECTOR Head of Architecture Global Director of Enterprise Architecture Global IT DirectorDirector of Strategic Initiatives 14