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Helping people learn:

          the role of technology


             Martyn Sloman

  Chartered Institute of Personnel and Development

www.cipd.co.uk/presentations m.sloman @cipd.co.uk
People and technology: some issues

1


    E-learning: progress and prospects
2


    From training to learning
3


    Principles of effective e-learning
4

             www.cipd.co.uk/helpingpeoplelearn
The 1990s: technology
transforms training
‘90% of training in
organisations should
be delivered
electronically by 2003’
Tom Peters speaking at the ASTD
Conference, Florida, June 2001
ASTD State of the Industry Report 2004
“Use of Learning Technology”

1997 – 9.1%                1998 – 8.5%

1999 – 8.4%                2000 – 8.8%

2001 – 10.5%               2002 – 15.4%

2003 – 23.6%


                                         www.astd.org
CIPD 2005 : Annual Training & Development Survey


•	   more organisations (54%) use e-learning than not (46%)
•	   CD ROMs (36%)
•	   generic modules accessed by intranet/Internet (32%)
•	   customised modules accessed by intranet/Internet (30%)
•	   ….. but only 8% used asynchronous discussion sites and
     6% synchronous websites/virtual classrooms

         …..and e-learning accounts for just under 10%
         of total training time
                                              www.cipd.co.uk/surveys
Optimism for the future





….. e-learning accounts for just under 10% of total training
time now but just over 25% in three years time
                  CIPD 2005 : Annual Training & Development Survey




….. 2001 actual of 10.5% compared with 25.0% estimate for
2004 25% in three years time
                                        ASTD 2003: State of Nation
‘some time over the 

next three seasons’
The potential of e-learning is
huge - but progress to date
has been patchy

E-learning is about learning -
not about technology
Training
an instructor-led, content-based
intervention, leading to desired
changes in behaviour




               Learning

               a self-directed, work-based process, 

               leading to increased adaptive capacity
PowerPoint exercise
Helping people learn



           How can we support
           accelerate and direct
           learning towards an
           organisation’s
           strategic needs?


             www.cipd.co.uk/helpingpeoplelearn
Start with the learner

Take account of intermediaries

Support and automate
           www.cipd.co.uk/helpingpeoplelearn
E-learning at B&Q
Convergence of
performance support
and learning
E-learning at the CPS
Learner support
E-learning at Sport
England
Monitoring through action
plans
BBC editorial policy
Harvard performance
support
Relevance drives out
resistance

Good design engages the
learner and embeds activity in
the organisation
Because the world is
complicated and the future
uncertain, decision-making
in organizations and
economic systems is best
made through a series of
small–scale experiments,
frequently reviewed, and in
a structure in which success
is followed up and failure
recognized but not blamed.
Thank you

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Helping people learn: the role of technology

  • 1. Helping people learn: the role of technology Martyn Sloman Chartered Institute of Personnel and Development www.cipd.co.uk/presentations m.sloman @cipd.co.uk
  • 2. People and technology: some issues 1 E-learning: progress and prospects 2 From training to learning 3 Principles of effective e-learning 4 www.cipd.co.uk/helpingpeoplelearn
  • 4. ‘90% of training in organisations should be delivered electronically by 2003’ Tom Peters speaking at the ASTD Conference, Florida, June 2001
  • 5. ASTD State of the Industry Report 2004 “Use of Learning Technology” 1997 – 9.1% 1998 – 8.5% 1999 – 8.4% 2000 – 8.8% 2001 – 10.5% 2002 – 15.4% 2003 – 23.6% www.astd.org
  • 6. CIPD 2005 : Annual Training & Development Survey • more organisations (54%) use e-learning than not (46%) • CD ROMs (36%) • generic modules accessed by intranet/Internet (32%) • customised modules accessed by intranet/Internet (30%) • ….. but only 8% used asynchronous discussion sites and 6% synchronous websites/virtual classrooms …..and e-learning accounts for just under 10% of total training time www.cipd.co.uk/surveys
  • 7. Optimism for the future ….. e-learning accounts for just under 10% of total training time now but just over 25% in three years time CIPD 2005 : Annual Training & Development Survey ….. 2001 actual of 10.5% compared with 25.0% estimate for 2004 25% in three years time ASTD 2003: State of Nation
  • 8. ‘some time over the next three seasons’
  • 9. The potential of e-learning is huge - but progress to date has been patchy E-learning is about learning - not about technology
  • 10. Training an instructor-led, content-based intervention, leading to desired changes in behaviour Learning a self-directed, work-based process, leading to increased adaptive capacity
  • 12. Helping people learn How can we support accelerate and direct learning towards an organisation’s strategic needs? www.cipd.co.uk/helpingpeoplelearn
  • 13. Start with the learner Take account of intermediaries Support and automate www.cipd.co.uk/helpingpeoplelearn
  • 18.
  • 19.
  • 21.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 31. Relevance drives out resistance Good design engages the learner and embeds activity in the organisation
  • 32. Because the world is complicated and the future uncertain, decision-making in organizations and economic systems is best made through a series of small–scale experiments, frequently reviewed, and in a structure in which success is followed up and failure recognized but not blamed.