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The Power of an Informal Board of Advisors
                           by

                       Kirk Coburn

         Co-founder & Managing Director, SURGE




          (For Copy with Audio, Please Email Me)
About Kirk Coburn
                            ★ Co-founder    & Managing Director, SURGE Accelerator
                            ★ Created   the PGA TOUR Network on Sirius XM
                            ★ Founded  Sports and Event marketing agency that works
                             with leading brands including the PGA TOUR, the NFL,
                             Nascar, American Express, Sirius XM, Major League
                             Baseball and the NHL
                            ★ StartedBrandBark marketing and management
                             consulting to help start-ups and companies accelerate
                             growth
kirk@surgeaccelerator.com
                            ★ Served    on the Board of EO
                            ★ Continues    to hold onto a 2 Handicap
                            ★ Loves   endurance running and open-water swimming
                            ★ Bornin the wild and raised by a pack of coyotes under
                             the name Kuykendall (Kirk) Brand Coburn


              Read my BLOG @ surgeaccelerator.com/blog
Agenda

*   The Business Case for a Board of Advisors
*   Case Study: HappyLawn of America
*   What Kind of Board Is For You
*   Strategic Board Best Practices
*   Peer Board Best Practices
DO YOU NEED A BOARD OF ADVISORS?
Four Questions:

* What are the three or four biggest challenges in your
business right now? (What keeps you up at night?)

* How do you handle stress?

 * How has your business changed over the last three to
five years?

 * Where do you get your best counsel and advice, in
terms of driving your business forward?
WHY YOU NEED A BOARD OF ADVISORS?
Comments from fellow Entrepreneurs & CEO’s:

“I felt I had reached my current natural limits on learning how to be a
CEO, was not getting enough”

“My advisory board is responsible for driving 85% growth in revenue
the first year and 35% the year following.”

“Running a business is simply easier if you have some help and
advice from a group of trusted individuals dedicated to seeing you
succeed.”

“I determined that I wouldn’t have made my 3 biggest mistakes in
my company if I had myself accountable to a group of experienced
businessmen who I respected.”
WHY YOU NEED A BOARD OF ADVISORS?
YOU are in good hands…others that have proven
the model
Case Study: Happy Lawn of America
Situation: Barrett Ersek had a US$2.2million dollar lawn care company that
seemed to be stuck – he could not grow his company at a rate more than
5-10% per year.

Problem: Barrett could not see past the industry’s key bottleneck, the cost of
the long & complicated sales process

Solution: Barrett created an informal board of advisors. Out this came an
assignment, “Think about your biggest bottleneck, solve it, and if possible
think of a way to improve the process or product in a way that would give us
10 times the advantage over our competitors. Solve that and you will win in
your business.” His advisors helped him find an “X” factor.

Result: Barrett had developed a proprietary patented selling process that
allowed the company to grow rapidly from no sales in 2004 to US$10million
by year-end 2007. Today, operations cover Northern Virginia all the way up
to Northern New Jersey, USA.
FORMAL OR INFORMAL?
The recent Sarbanes-Oxley Act imposed on public
companies has soured private firms on
having a formal Board of Directors.

“ The biggest loser in Sox: the small and medium
businesses that create over 90% of jobs in the U.S.” –
Tom Meredith, key Dell Architect, former Motorola CFO

Don’t give your advisors the fiduciary responsibility of a
formal board. It does not align with your main
objective: helping you grow!
2 TYPES OF INFORMAL BOARDS
                       Strategic Boards                              Peer Based Boards
                 Strategic Boards are what most would            This is a board made up of peers. At
               consider to be a “Board of Advisors”. This      SURGE, this consists of fellow founders of
 Definition   board should consist of strategic influencers      other Energy IT companies that meet
                that can individually help your business        together to resolve and learn from one
                     succeed where you are weak.                                another.

              This Board exists to advise your company on Peer Boards are put together to help the
                strategic matters similar to a President’s       entrepreneur succeed and grow
               Cabinet. This board should be made up of     professionally and personally. This is the
 Purpose        key business leaders that can serve as a      place that an entrepreneur can go to
               source of credibility and value to help the       discuss the deepest issues that
                 company grow and navigate business        employees, strategic boards, investors and
                                  issues.                             stakeholders cannot.

                      PROS                    CONS                    PROS                  CONS
              Helps companies get      Not a great place for   Helps entrepreneur     The entrepreneur is
                 new customers,         an entrepreneur to       manage the “X”            not truly
 Pros and      serve as credibility,    let his or her guard      factor: finding     accountable to the
   Cons       raise capital, consult     down on personal        ground breaking       peer based board
               on operations and         failures/concerns.    strategies. Place of   and cannot rely on
              finance, form better     Must be on “A” game          safety for           board to help
                partnerships with         when managing          entrepreneur to            execute
                  stakeholders                                  learn without fear
COMPENSATION

STRATEGIC BOARD:
* 0.25% to 1% of your equity per person
* Pay a Daily Fee plus Expenses
* In some cases, pay an extra Retainer for extra work
  added during board meetings

* As your business becomes more successful, time to
  renegotiate compensation with each advisor
  independently


PEER BOARD: Join SURGE and gain access to many
other founders as part of the SURGE alumni network.
STRATEGIC BOARD: HOW DO I CREATE ONE
How do you attract an Advisor?
* JUST ASK and KEEP ASKING
* Make sure you test drive them for 90 days and ensure
  alignment in strategy, style, and most importantly, core
  values.


How many should be on the Strategic Board?
* Find where you are weak, and get someone to be on the
  board than can offer strength
* The actual size is important. Read Venture Hacks article
entitled “Create a board that reflects the ownership of the
company”
STRATEGIC BOARD: WHO SHOULD I ASK?
WHERE ARE YOU WEAK?
* Energy and Utility Deep Domain Expertise
* Finance
* Strategy
* Leadership
* Marketing
* Client Services & Business Development

“I felt I had reached my current natural limits on learning how to be a CEO,
was not getting enough consistent and targeted professional development
from groups like my CEO roundtables, and felt I didn’t have time for full-time
school. How can I keep on learning in real time on real issues that I’m
facing? She went for two members first one to bolster her skills in finance,
strategic relationships and senior teams and one to support her continuing
efforts in service quality. Besides crediting them with her growth in revenues,
they’ve helped her transition the entire leadership team into new roles,
managed a major trade market infringement scenario, and helped her work
out their business plan for the next 4 years.”
STRATEGIC BOARD: ONE FAVOR AT A TIME
Maximize everyone’s time, pick one specific action
item for each board member to pursue on their own
(Examples from Verne Harnish, the Growth Guy)
* John Cone helped Verne nail down the GE, Dell, and Southwest Airlines
 benchmarking events.
* Boyd Clarke, CEO of the Tom Peters Mgt Consulting Co, advises him on
 marketing.
* Bill Gladstone, one of the top author agents in the country, is working with
 Verne on a potential second book deal
* Ted Leonsis, Vice Chairman of AOL and investor in Gazelles, was key to
  securing a relationship with Fortune Small Business magazine
* Arthur Lipper, former owner of Venture Magazine, is helping Verne get some
  business in Singapore
PEER BOARD: HOW DO I CREATE ONE
How do you attract a PEER Advisor?
* Join SURGE
* Find the best organization that fits your personality and
business need and JOIN. Leading Peer Based Board
organizations include:
  - EO: Entrepreneur Organization (www.eonetwork.org)
  - YPO: Young President’s Organization
  - Vistage
  - CEO Roundtable

How many should be on the Peer Board?
* Between 6 & 10
* Less than 6 members there isn’t sufficient
  experience in the room to ensure each member benefits
  from the Forum. Over 10 becomes too crowded
PEER BOARD: SIZE CONSIDERATIONS

 Advisory Size                     Pros                               Cons
                      · The intimacy level can grow       · When one person is absent,
                      stronger more quickly because       the value of the Forum
                      there are less personalities        meeting is more significantly
  When there is a
                      involved.                           impaired.
  small number of
    members           · It takes less time to go around   · There are less experiences
                      the table during exercises.         and knowledge to be shared
                      · It can be easier to achieve       around the table.
                      consensus with a smaller group.

                      · When one person is absent, the    · It takes more time to go
When there is a large value of the Forum meeting is       around the table during
number of members not significantly impaired.             exercises.
                      · There are more experiences        · It can be more difficult to
                      and knowledge to be shared          achieve consensus with a
                      around the table.                   larger group.
PEER BOARD: KEY TENANTS
Best Practices from over 7,000+ entrepreneurs
generating over $101 billion in revenue, employing
over 924,000 people

* Safe Environment of Confidentiality
* Non-Solicitation
* Protocol of Gestalt, Experience Sharing
PEER BOARD: THE LIFE CYCLE
                                                                       
    Level:           Casual                 Connection                Commitment
                                                                         “The 5%”
               Safe subjects they       Real life dilemmas they    Things they may not
               would discuss with       would only discuss with    have ever discussed or
Content
               casual acquaintances     a few trusted confidants   thought about

               Low trust; few risks,    Acceptance, openness,      Members share their
               low commitment, no       trust and respect          vulnerabilities openly
Environment
               emotional investment

               Mild anxiety,            Caring, comfort,           Highly emotional,
               optimism, excitement,    confidence with group      strong acceptance &
Feelings
               and potential distrust                              commitment

               New product line,        Partner problems,          Overwhelming
               office relocation, H/R   strategic planning,        business loss or
Sample
               benefits, new workout    family issues, health      challenge, fear of
Presentation
               regimen, hiring new      problems, life balance     failure, impending
Topics
               sales people                                        divorce, depression,
                                                                   etc.

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The Power of an Informal Board of Directors

  • 1. The Power of an Informal Board of Advisors by Kirk Coburn Co-founder & Managing Director, SURGE (For Copy with Audio, Please Email Me)
  • 2. About Kirk Coburn ★ Co-founder & Managing Director, SURGE Accelerator ★ Created the PGA TOUR Network on Sirius XM ★ Founded Sports and Event marketing agency that works with leading brands including the PGA TOUR, the NFL, Nascar, American Express, Sirius XM, Major League Baseball and the NHL ★ StartedBrandBark marketing and management consulting to help start-ups and companies accelerate growth kirk@surgeaccelerator.com ★ Served on the Board of EO ★ Continues to hold onto a 2 Handicap ★ Loves endurance running and open-water swimming ★ Bornin the wild and raised by a pack of coyotes under the name Kuykendall (Kirk) Brand Coburn Read my BLOG @ surgeaccelerator.com/blog
  • 3. Agenda * The Business Case for a Board of Advisors * Case Study: HappyLawn of America * What Kind of Board Is For You * Strategic Board Best Practices * Peer Board Best Practices
  • 4. DO YOU NEED A BOARD OF ADVISORS? Four Questions: * What are the three or four biggest challenges in your business right now? (What keeps you up at night?) * How do you handle stress? * How has your business changed over the last three to five years? * Where do you get your best counsel and advice, in terms of driving your business forward?
  • 5. WHY YOU NEED A BOARD OF ADVISORS? Comments from fellow Entrepreneurs & CEO’s: “I felt I had reached my current natural limits on learning how to be a CEO, was not getting enough” “My advisory board is responsible for driving 85% growth in revenue the first year and 35% the year following.” “Running a business is simply easier if you have some help and advice from a group of trusted individuals dedicated to seeing you succeed.” “I determined that I wouldn’t have made my 3 biggest mistakes in my company if I had myself accountable to a group of experienced businessmen who I respected.”
  • 6. WHY YOU NEED A BOARD OF ADVISORS? YOU are in good hands…others that have proven the model
  • 7. Case Study: Happy Lawn of America Situation: Barrett Ersek had a US$2.2million dollar lawn care company that seemed to be stuck – he could not grow his company at a rate more than 5-10% per year. Problem: Barrett could not see past the industry’s key bottleneck, the cost of the long & complicated sales process Solution: Barrett created an informal board of advisors. Out this came an assignment, “Think about your biggest bottleneck, solve it, and if possible think of a way to improve the process or product in a way that would give us 10 times the advantage over our competitors. Solve that and you will win in your business.” His advisors helped him find an “X” factor. Result: Barrett had developed a proprietary patented selling process that allowed the company to grow rapidly from no sales in 2004 to US$10million by year-end 2007. Today, operations cover Northern Virginia all the way up to Northern New Jersey, USA.
  • 8. FORMAL OR INFORMAL? The recent Sarbanes-Oxley Act imposed on public companies has soured private firms on having a formal Board of Directors. “ The biggest loser in Sox: the small and medium businesses that create over 90% of jobs in the U.S.” – Tom Meredith, key Dell Architect, former Motorola CFO Don’t give your advisors the fiduciary responsibility of a formal board. It does not align with your main objective: helping you grow!
  • 9. 2 TYPES OF INFORMAL BOARDS Strategic Boards Peer Based Boards Strategic Boards are what most would This is a board made up of peers. At consider to be a “Board of Advisors”. This SURGE, this consists of fellow founders of Definition board should consist of strategic influencers other Energy IT companies that meet that can individually help your business together to resolve and learn from one succeed where you are weak. another. This Board exists to advise your company on Peer Boards are put together to help the strategic matters similar to a President’s entrepreneur succeed and grow Cabinet. This board should be made up of professionally and personally. This is the Purpose key business leaders that can serve as a place that an entrepreneur can go to source of credibility and value to help the discuss the deepest issues that company grow and navigate business employees, strategic boards, investors and issues. stakeholders cannot. PROS CONS PROS CONS Helps companies get Not a great place for Helps entrepreneur The entrepreneur is new customers, an entrepreneur to manage the “X” not truly Pros and serve as credibility, let his or her guard factor: finding accountable to the Cons raise capital, consult down on personal ground breaking peer based board on operations and failures/concerns. strategies. Place of and cannot rely on finance, form better Must be on “A” game safety for board to help partnerships with when managing entrepreneur to execute stakeholders learn without fear
  • 10. COMPENSATION STRATEGIC BOARD: * 0.25% to 1% of your equity per person * Pay a Daily Fee plus Expenses * In some cases, pay an extra Retainer for extra work added during board meetings * As your business becomes more successful, time to renegotiate compensation with each advisor independently PEER BOARD: Join SURGE and gain access to many other founders as part of the SURGE alumni network.
  • 11. STRATEGIC BOARD: HOW DO I CREATE ONE How do you attract an Advisor? * JUST ASK and KEEP ASKING * Make sure you test drive them for 90 days and ensure alignment in strategy, style, and most importantly, core values. How many should be on the Strategic Board? * Find where you are weak, and get someone to be on the board than can offer strength * The actual size is important. Read Venture Hacks article entitled “Create a board that reflects the ownership of the company”
  • 12. STRATEGIC BOARD: WHO SHOULD I ASK? WHERE ARE YOU WEAK? * Energy and Utility Deep Domain Expertise * Finance * Strategy * Leadership * Marketing * Client Services & Business Development “I felt I had reached my current natural limits on learning how to be a CEO, was not getting enough consistent and targeted professional development from groups like my CEO roundtables, and felt I didn’t have time for full-time school. How can I keep on learning in real time on real issues that I’m facing? She went for two members first one to bolster her skills in finance, strategic relationships and senior teams and one to support her continuing efforts in service quality. Besides crediting them with her growth in revenues, they’ve helped her transition the entire leadership team into new roles, managed a major trade market infringement scenario, and helped her work out their business plan for the next 4 years.”
  • 13. STRATEGIC BOARD: ONE FAVOR AT A TIME Maximize everyone’s time, pick one specific action item for each board member to pursue on their own (Examples from Verne Harnish, the Growth Guy) * John Cone helped Verne nail down the GE, Dell, and Southwest Airlines benchmarking events. * Boyd Clarke, CEO of the Tom Peters Mgt Consulting Co, advises him on marketing. * Bill Gladstone, one of the top author agents in the country, is working with Verne on a potential second book deal * Ted Leonsis, Vice Chairman of AOL and investor in Gazelles, was key to securing a relationship with Fortune Small Business magazine * Arthur Lipper, former owner of Venture Magazine, is helping Verne get some business in Singapore
  • 14. PEER BOARD: HOW DO I CREATE ONE How do you attract a PEER Advisor? * Join SURGE * Find the best organization that fits your personality and business need and JOIN. Leading Peer Based Board organizations include: - EO: Entrepreneur Organization (www.eonetwork.org) - YPO: Young President’s Organization - Vistage - CEO Roundtable How many should be on the Peer Board? * Between 6 & 10 * Less than 6 members there isn’t sufficient experience in the room to ensure each member benefits from the Forum. Over 10 becomes too crowded
  • 15. PEER BOARD: SIZE CONSIDERATIONS Advisory Size Pros Cons · The intimacy level can grow · When one person is absent, stronger more quickly because the value of the Forum there are less personalities meeting is more significantly When there is a involved. impaired. small number of members · It takes less time to go around · There are less experiences the table during exercises. and knowledge to be shared · It can be easier to achieve around the table. consensus with a smaller group. · When one person is absent, the · It takes more time to go When there is a large value of the Forum meeting is around the table during number of members not significantly impaired. exercises. · There are more experiences · It can be more difficult to and knowledge to be shared achieve consensus with a around the table. larger group.
  • 16. PEER BOARD: KEY TENANTS Best Practices from over 7,000+ entrepreneurs generating over $101 billion in revenue, employing over 924,000 people * Safe Environment of Confidentiality * Non-Solicitation * Protocol of Gestalt, Experience Sharing
  • 17. PEER BOARD: THE LIFE CYCLE    Level: Casual Connection Commitment “The 5%” Safe subjects they Real life dilemmas they Things they may not would discuss with would only discuss with have ever discussed or Content casual acquaintances a few trusted confidants thought about Low trust; few risks, Acceptance, openness, Members share their low commitment, no trust and respect vulnerabilities openly Environment emotional investment Mild anxiety, Caring, comfort, Highly emotional, optimism, excitement, confidence with group strong acceptance & Feelings and potential distrust commitment New product line, Partner problems, Overwhelming office relocation, H/R strategic planning, business loss or Sample benefits, new workout family issues, health challenge, fear of Presentation regimen, hiring new problems, life balance failure, impending Topics sales people divorce, depression, etc.

Notes de l'éditeur

  1. \n
  2. \n
  3. Assure group that this will be quick, will hear from various members\n
  4. Good opportunity to compare EO to competitor organizations.\n
  5. Good opportunity to compare EO to competitor organizations.\n
  6. Good opportunity to compare EO to competitor organizations.\n
  7. Good opportunity to compare EO to competitor organizations.\n
  8. Good opportunity to compare EO to competitor organizations.\n
  9. Good opportunity to compare EO to competitor organizations.\n
  10. Good opportunity to compare EO to competitor organizations.\n
  11. Good opportunity to compare EO to competitor organizations.\n
  12. Good opportunity to compare EO to competitor organizations.\n
  13. Good opportunity to compare EO to competitor organizations.\n
  14. Good opportunity to compare EO to competitor organizations.\n
  15. \n
  16. Good opportunity to compare EO to competitor organizations.\n
  17. \n