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| Confidential. © 2016 HookLogic
Closing the Loop: Profitable Product
Level Advertising Strategies
FOLLOWING THE SHOPPER
| Confidential. © 2016 HookLogic
Logistics
• Submit Questions In the Chat Box to the Right
• Session Recording Will Be Sent Next Week
• More Resources In the Handouts Section to the Right
TODAY’S SPEAKERS
Steve Elson
VP: Retail Strategy
Hooklogic
Lewis Brannon
Retail Search Manager
CPC Strategy
| Confidential. © 2016 HookLogic
OVERVIEW
• Founded in 2007
• Recognized as an Official Google Shopping Partner
• 300+ Active Retail Clients
• Top 50 fastest growing company in San Diego 3 years
CLIENTS
About CPC Strategy
SOLUTIONS
• Retail-focused Paid Search (PPC)
• Google Shopping Management
• Shopping Channel Management
• Amazon Sales Acceleration
| Confidential. © 2016 HookLogic
Register for the Event
The 2016 Amazon Virtual Summit
Advanced Strategies for Professional Marketplace Sellers to Drive Growth in 2016
cpcstrategy.com/2016-Amazon-Virtual-Summit
Lewis Brannon
Retail Search Manager
✓ 5+ Years of e-commerce search marketing experience
✓ Specialization in e-commerce PPC for large brands
✓ Google AdWords & Google Analytics qualified professional
Steve Elson
VP: Retail Strategy
✓ Provide strategic account services and guide development of HookLogic’s retail platform
✓ Held senior Account Planning positions at Campbell-Ewald and Digitas
✓ Previously served as Co-Director of Marketing Optimization at Beyond Interactive
✓ Spearheaded the launch of Beyond Interactive’s Mexico City Office
| Confidential. © 2016 HookLogic
Introducing HookLogic.
7
• Centrally managed UI promotes your products to millions of active shoppers
across a network of retails sites to grow sales and share.
• Native, CPC ads that click-in to product detail pages
| Confidential. © 2016 HookLogic
Introducing HookLogic.
8
| Confidential. © 2016 HookLogic
Reach Shoppers at Massive Scale.
9
…and many more!
| Confidential. © 2016 HookLogic
Drive Traffic To Your Products.
10
The 1st page of search results drives 85% of all product pages ever viewed
| Confidential. © 2016 HookLogic
Direct Measurement
11
Attribute Sales And Optimize ROI.
Proof that your advertising is turning into real sales.
Units Sold
Revenue
Share Shift
| Confidential. © 2016 HookLogic
What You’ll Learn Today.
Understanding the landscape of product-level advertising
Product Ad Strategies throughout Shopper Journey:
• Proven tactics for targeting & meeting campaign objectives
• Measurement best practices & understanding attribution
12
1
2
| Confidential. © 2016 HookLogic
Product Ad Landscape.
13
Pre-Shopping Shopping Purchase
Promoted Pins
Shopping
Keep Shopping!
(Retargeting)
Dynamic Product Ads
Pre-Purchase
Open Web
Retargeting
Shopping
| Confidential. © 2016 HookLogic
Mobile Is The Future.
14
• Mobile is overtaking desktop browsing and buying, so digital media
serving product advertisers should be mobile centric.
• Mobile impacts the entire purchase path. From discovery to
research and consideration to purchase.
• Native is the future of mobile. Native advertising is important in
desktop, but critical in mobile with smaller screen size.
Source: Criteo’s Q2 State of Mobile Commerce Report
| Confidential. © 2016 HookLogic
Mobile Behavior Everywhere.
• Consumers browse and buy anywhere on a mobile phone.
• Cross-device usage is now enormous. Consumer use of multiple devices to
make a single purchase makes up 40% of ecommerce transactions1
15
Activities Done On A Mobile Phone, By Location
47.8%
35.8%
29.3%
12.6%
18.1%
10.4%
Researched a Product Purchased a Product
From Home While In A
Store
From Somewhere Else
Source: Markettree 2015
1 Criteo’s Q2 State of Mobile Commerce Report
| Confidential. © 2016 HookLogic
Product Ads Are Native.
Product Ads are seamless and shopper friendly. Shopping sites are focusing on
native placements to avoid disrupting transactions.
16
| Confidential. © 2016 HookLogic
Follow The Shopper
| Confidential. © 2016 HookLogic
Shopper’s Buying Journey.
18
Pre-Shopping Shopping PurchasePre-Purchase
Retargeting
| Confidential. © 2016 HookLogic
Pre-Shopping Stage
| Confidential. © 2016 HookLogic
Google Search.
• Shopping timeline - consider the funnel
• Google Shopping’s pivotal, evolving role in reaching this consumer
• Changing Google SERP Landscape for early consideration queries
• Importance of Product/Query and Query/Budget pairing strategies
20
| Confidential. © 2016 HookLogic
HookLogic enables brands to piggyback on retailers’ Google Shopping
programs, driving incremental shopping for their products
Brands Can Play Too.
21
+
| Confidential. © 2016 HookLogic
Targeting Google Pre-Shoppers.
• Strategic Alignment of query type and budget (Shopping & Text)
• Custom product mixes for certain queries (Shopping & Text)
► importance of Product Reviews in GS
• Custom LPO experience for certain queries (Text)
• User experience is key!
22
| Confidential. © 2016 HookLogic
Typical Pre-Shopping Search.
23
| Confidential. © 2016 HookLogic
Pre-Shopping Can be Shopping.
(if done right)
• Ugly site, but effective
• Gives user what they want
• Easy Transition from Pre > Shop
24
| Confidential. © 2016 HookLogic
Pre-Shopping Can be Costly.
(if done poorly)
• No customization to the query
• Not even sorted by best
• Doesn’t Create Good UX - Causes Frustration / Bounce
25
| Confidential. © 2016 HookLogic
Targeting Pinterest Pre-Shoppers.
Pinterest is used for discovery,
inspiration and bookmarking
• Only way to drive
Pinterest shoppers to your
products on retail sites
other than your own
• See sales attribution from
retail sites
26
| Confidential. © 2016 HookLogic
Targeting Pinterest Pre-Shoppers.
Promoted Pins drive to retail
27
| Confidential. © 2016 HookLogic
Targeting Pinterest Pre-Shoppers.
28
| Confidential. © 2016 HookLogic
Targeting Pinterest Pre-Shoppers.
29
| Confidential. © 2016 HookLogic
Importance of Attribution.
• Campaign Structure is Key
►Don’t consolidate everything
►Smart nomenclature = smart attribution
►Custom MCF Groupings
• Capturing the impact on retail websites is critical for brands
30
| Confidential. © 2016 HookLogic
Live Q&A.
31
| Confidential. © 2016 HookLogic
Shopping Stage
| Confidential. © 2016 HookLogic
Poll Question #1.
When it comes to product research, where do you think most people say they
start?
A. Search Engines
B. Retail Sites
33
| Confidential. © 2016 HookLogic| Confidential. © 2015 HookLogic34
Source: Markettree May 2015 Online Shopper Behavior
Sample = 600 online shoppers
2/3 of shoppers’
starting point
Retail Sites
1/3 of shoppers’
starting point
Search Engines
Many Start Product Research On
Retail Sites.
| Confidential. © 2016 HookLogic
Poll Question #2.
How many retail websites on average do you think a shopper visits before
making a purchase?
A. 1
B. 2
C. 3
D. 4
E. 5
35
| Confidential. © 2016 HookLogic
Shoppers Visit 3 Websites Per Trip.
36
Source: Markettree 2015
Average # of Websites Visited, by Category
| Confidential. © 2016 HookLogic
Online Retail Giants.
37
● Be where people shop
● Product visibility across channels drives consideration and sales
● Sponsored product placement is native advertising at its best
| Confidential. © 2016 HookLogic
HookLogic: Strategic Controls.
Bid Multipliers: Compete differently for who sees your ads and
where your ads are shown
• Shopper Targets
• Placement Types
Keyword Controls: Maximize coverage of relevant searches
and support cross-sell and conquest targeting
Cross-Sell Controls: Target shoppers in related categories
where you can inspire demand
| Confidential. © 2016 HookLogic
Strategy: Drive New Category
Consumers.
39
• Objective: Grow the category by
inspiring relevant consumers to
consider a purchase
• Consider Increasing Bids For:
► Cross Sell shoppers
► Max Reach shoppers
•Keyword & Category
Targeting: Add related product
categories and keywords to
campaigns, and learn what
works.
| Confidential. © 2016 HookLogic
Strategy: Conquest.
40
• Objective: Grow market share by
competing most aggressively for
active category shoppers, making
sure your products have best
possible visibility in locations
where consumers are looking at
competitive alternatives
• Consider Increasing Bids For:
► In Market shoppers
► Browse & Search placement
► Product Detail & Cart placement
•Keyword Targeting: Add
keywords for competitive product
attributes
| Confidential. © 2016 HookLogic
Success Measures.
• Share of category ad impressions and clicks
• Attributed sales and Return-On-Ad-Spend
41
| Confidential. © 2016 HookLogic
Live Q&A.
42
| Confidential. © 2016 HookLogic
Retargeting
| Confidential. © 2016 HookLogic
Open Web Retargeting.
44
• Follow the shopper across and off
our network of retailers
• Accelerate sales via premium ad
inventory across thousands of sites
• 100% incremental to retailer’s
existing retargeting ads
• Gain SKU-level control
| Confidential. © 2016 HookLogic
Facebook.
45
Same concept - reaching shoppers on Facebook
| Confidential. © 2016 HookLogic
Pre-Purchase Stage
| Confidential. © 2016 HookLogic
Google Shopping.
47
| Confidential. © 2016 HookLogic
Google Shopping.
48
| Confidential. © 2016 HookLogic
Live Q&A.
49
| Confidential. © 2016 HookLogic
Product Ad Landscape.
50
Pre-Shopping Shopping Purchase
Promoted Pins
Shopping
Keep Shopping!
(Retargeting)
Dynamic Product Ads
Pre-Purchase
Open Web
Retargeting
Shopping
| Confidential. © 2016 HookLogic
Live Q&A.
51

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Closing the Loop: Profitable Product Level Ad Strategies for 2016

  • 1. | Confidential. © 2016 HookLogic Closing the Loop: Profitable Product Level Advertising Strategies FOLLOWING THE SHOPPER
  • 2. | Confidential. © 2016 HookLogic Logistics • Submit Questions In the Chat Box to the Right • Session Recording Will Be Sent Next Week • More Resources In the Handouts Section to the Right TODAY’S SPEAKERS Steve Elson VP: Retail Strategy Hooklogic Lewis Brannon Retail Search Manager CPC Strategy
  • 3. | Confidential. © 2016 HookLogic OVERVIEW • Founded in 2007 • Recognized as an Official Google Shopping Partner • 300+ Active Retail Clients • Top 50 fastest growing company in San Diego 3 years CLIENTS About CPC Strategy SOLUTIONS • Retail-focused Paid Search (PPC) • Google Shopping Management • Shopping Channel Management • Amazon Sales Acceleration
  • 4. | Confidential. © 2016 HookLogic Register for the Event The 2016 Amazon Virtual Summit Advanced Strategies for Professional Marketplace Sellers to Drive Growth in 2016 cpcstrategy.com/2016-Amazon-Virtual-Summit
  • 5. Lewis Brannon Retail Search Manager ✓ 5+ Years of e-commerce search marketing experience ✓ Specialization in e-commerce PPC for large brands ✓ Google AdWords & Google Analytics qualified professional
  • 6. Steve Elson VP: Retail Strategy ✓ Provide strategic account services and guide development of HookLogic’s retail platform ✓ Held senior Account Planning positions at Campbell-Ewald and Digitas ✓ Previously served as Co-Director of Marketing Optimization at Beyond Interactive ✓ Spearheaded the launch of Beyond Interactive’s Mexico City Office
  • 7. | Confidential. © 2016 HookLogic Introducing HookLogic. 7 • Centrally managed UI promotes your products to millions of active shoppers across a network of retails sites to grow sales and share. • Native, CPC ads that click-in to product detail pages
  • 8. | Confidential. © 2016 HookLogic Introducing HookLogic. 8
  • 9. | Confidential. © 2016 HookLogic Reach Shoppers at Massive Scale. 9 …and many more!
  • 10. | Confidential. © 2016 HookLogic Drive Traffic To Your Products. 10 The 1st page of search results drives 85% of all product pages ever viewed
  • 11. | Confidential. © 2016 HookLogic Direct Measurement 11 Attribute Sales And Optimize ROI. Proof that your advertising is turning into real sales. Units Sold Revenue Share Shift
  • 12. | Confidential. © 2016 HookLogic What You’ll Learn Today. Understanding the landscape of product-level advertising Product Ad Strategies throughout Shopper Journey: • Proven tactics for targeting & meeting campaign objectives • Measurement best practices & understanding attribution 12 1 2
  • 13. | Confidential. © 2016 HookLogic Product Ad Landscape. 13 Pre-Shopping Shopping Purchase Promoted Pins Shopping Keep Shopping! (Retargeting) Dynamic Product Ads Pre-Purchase Open Web Retargeting Shopping
  • 14. | Confidential. © 2016 HookLogic Mobile Is The Future. 14 • Mobile is overtaking desktop browsing and buying, so digital media serving product advertisers should be mobile centric. • Mobile impacts the entire purchase path. From discovery to research and consideration to purchase. • Native is the future of mobile. Native advertising is important in desktop, but critical in mobile with smaller screen size. Source: Criteo’s Q2 State of Mobile Commerce Report
  • 15. | Confidential. © 2016 HookLogic Mobile Behavior Everywhere. • Consumers browse and buy anywhere on a mobile phone. • Cross-device usage is now enormous. Consumer use of multiple devices to make a single purchase makes up 40% of ecommerce transactions1 15 Activities Done On A Mobile Phone, By Location 47.8% 35.8% 29.3% 12.6% 18.1% 10.4% Researched a Product Purchased a Product From Home While In A Store From Somewhere Else Source: Markettree 2015 1 Criteo’s Q2 State of Mobile Commerce Report
  • 16. | Confidential. © 2016 HookLogic Product Ads Are Native. Product Ads are seamless and shopper friendly. Shopping sites are focusing on native placements to avoid disrupting transactions. 16
  • 17. | Confidential. © 2016 HookLogic Follow The Shopper
  • 18. | Confidential. © 2016 HookLogic Shopper’s Buying Journey. 18 Pre-Shopping Shopping PurchasePre-Purchase Retargeting
  • 19. | Confidential. © 2016 HookLogic Pre-Shopping Stage
  • 20. | Confidential. © 2016 HookLogic Google Search. • Shopping timeline - consider the funnel • Google Shopping’s pivotal, evolving role in reaching this consumer • Changing Google SERP Landscape for early consideration queries • Importance of Product/Query and Query/Budget pairing strategies 20
  • 21. | Confidential. © 2016 HookLogic HookLogic enables brands to piggyback on retailers’ Google Shopping programs, driving incremental shopping for their products Brands Can Play Too. 21 +
  • 22. | Confidential. © 2016 HookLogic Targeting Google Pre-Shoppers. • Strategic Alignment of query type and budget (Shopping & Text) • Custom product mixes for certain queries (Shopping & Text) ► importance of Product Reviews in GS • Custom LPO experience for certain queries (Text) • User experience is key! 22
  • 23. | Confidential. © 2016 HookLogic Typical Pre-Shopping Search. 23
  • 24. | Confidential. © 2016 HookLogic Pre-Shopping Can be Shopping. (if done right) • Ugly site, but effective • Gives user what they want • Easy Transition from Pre > Shop 24
  • 25. | Confidential. © 2016 HookLogic Pre-Shopping Can be Costly. (if done poorly) • No customization to the query • Not even sorted by best • Doesn’t Create Good UX - Causes Frustration / Bounce 25
  • 26. | Confidential. © 2016 HookLogic Targeting Pinterest Pre-Shoppers. Pinterest is used for discovery, inspiration and bookmarking • Only way to drive Pinterest shoppers to your products on retail sites other than your own • See sales attribution from retail sites 26
  • 27. | Confidential. © 2016 HookLogic Targeting Pinterest Pre-Shoppers. Promoted Pins drive to retail 27
  • 28. | Confidential. © 2016 HookLogic Targeting Pinterest Pre-Shoppers. 28
  • 29. | Confidential. © 2016 HookLogic Targeting Pinterest Pre-Shoppers. 29
  • 30. | Confidential. © 2016 HookLogic Importance of Attribution. • Campaign Structure is Key ►Don’t consolidate everything ►Smart nomenclature = smart attribution ►Custom MCF Groupings • Capturing the impact on retail websites is critical for brands 30
  • 31. | Confidential. © 2016 HookLogic Live Q&A. 31
  • 32. | Confidential. © 2016 HookLogic Shopping Stage
  • 33. | Confidential. © 2016 HookLogic Poll Question #1. When it comes to product research, where do you think most people say they start? A. Search Engines B. Retail Sites 33
  • 34. | Confidential. © 2016 HookLogic| Confidential. © 2015 HookLogic34 Source: Markettree May 2015 Online Shopper Behavior Sample = 600 online shoppers 2/3 of shoppers’ starting point Retail Sites 1/3 of shoppers’ starting point Search Engines Many Start Product Research On Retail Sites.
  • 35. | Confidential. © 2016 HookLogic Poll Question #2. How many retail websites on average do you think a shopper visits before making a purchase? A. 1 B. 2 C. 3 D. 4 E. 5 35
  • 36. | Confidential. © 2016 HookLogic Shoppers Visit 3 Websites Per Trip. 36 Source: Markettree 2015 Average # of Websites Visited, by Category
  • 37. | Confidential. © 2016 HookLogic Online Retail Giants. 37 ● Be where people shop ● Product visibility across channels drives consideration and sales ● Sponsored product placement is native advertising at its best
  • 38. | Confidential. © 2016 HookLogic HookLogic: Strategic Controls. Bid Multipliers: Compete differently for who sees your ads and where your ads are shown • Shopper Targets • Placement Types Keyword Controls: Maximize coverage of relevant searches and support cross-sell and conquest targeting Cross-Sell Controls: Target shoppers in related categories where you can inspire demand
  • 39. | Confidential. © 2016 HookLogic Strategy: Drive New Category Consumers. 39 • Objective: Grow the category by inspiring relevant consumers to consider a purchase • Consider Increasing Bids For: ► Cross Sell shoppers ► Max Reach shoppers •Keyword & Category Targeting: Add related product categories and keywords to campaigns, and learn what works.
  • 40. | Confidential. © 2016 HookLogic Strategy: Conquest. 40 • Objective: Grow market share by competing most aggressively for active category shoppers, making sure your products have best possible visibility in locations where consumers are looking at competitive alternatives • Consider Increasing Bids For: ► In Market shoppers ► Browse & Search placement ► Product Detail & Cart placement •Keyword Targeting: Add keywords for competitive product attributes
  • 41. | Confidential. © 2016 HookLogic Success Measures. • Share of category ad impressions and clicks • Attributed sales and Return-On-Ad-Spend 41
  • 42. | Confidential. © 2016 HookLogic Live Q&A. 42
  • 43. | Confidential. © 2016 HookLogic Retargeting
  • 44. | Confidential. © 2016 HookLogic Open Web Retargeting. 44 • Follow the shopper across and off our network of retailers • Accelerate sales via premium ad inventory across thousands of sites • 100% incremental to retailer’s existing retargeting ads • Gain SKU-level control
  • 45. | Confidential. © 2016 HookLogic Facebook. 45 Same concept - reaching shoppers on Facebook
  • 46. | Confidential. © 2016 HookLogic Pre-Purchase Stage
  • 47. | Confidential. © 2016 HookLogic Google Shopping. 47
  • 48. | Confidential. © 2016 HookLogic Google Shopping. 48
  • 49. | Confidential. © 2016 HookLogic Live Q&A. 49
  • 50. | Confidential. © 2016 HookLogic Product Ad Landscape. 50 Pre-Shopping Shopping Purchase Promoted Pins Shopping Keep Shopping! (Retargeting) Dynamic Product Ads Pre-Purchase Open Web Retargeting Shopping
  • 51. | Confidential. © 2016 HookLogic Live Q&A. 51