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Win Back Your Lost Amazon Customers
with ASIN-Level Retargeting
Overview
Founded in 2007
Google Premier Partner
400+ Active Retail Clients
Top 50 Fastest Growing Company San Diego
D E L I V E R I N G
L A S T I N G
R E S U L T S F O R O U R
C L I E N T S
Solutions
Retail-focused PPC & Shopping
Amazon Sales Acceleration
Facebook Performance Marketing
Creative Services
About CPC Strategy
Today’s Logistics
● Session Recording & Slides Will Be Sent Out
● Submit Questions to Our Panelists
● Resources Available as Handouts
● Join in the Poll Question!
Analicia Santaella
Webinar Coordinator
Today’s Speakers
Pat Petriello
Head of Marketplace Strategy
Brenda Insixiengmay
Marketplace Channel Analyst
● Breakdown of Amazon Media Group (AMG)
● Reach of Amazon Advertising Platform (AAP)
● How ASIN Retargeting Works
● ASIN Retargeting Qualifications
Today’s Agenda
Purchase Intent
Awareness
Consideration
Purchase
Purchase
Experience
What is AMG?
Amazon Media Group Landscape
PPC: Cost-per-click
You pay for clicks!
Display: CPM (Cost per thousand)
You pay for impressions!
AMS
Product Display Headlines SearchSponsored Products Amazon Managed Service ESS
AAP
AMG
Search & Display Advertising
Source: https://advertising.amazon.com/amazon-display-advertisingSource: https://advertising.amazon.com/amazon-display-advertising
Search Advertising
● Cost-per-click model
● Self-service product ads on Amazon & across app
● Promote products as shoppers actively search by
keyword or brand
● Ensure discoverability of one’s brand and products
against key search terms in a category
Display Advertising
● Cost-per-thousand impressions model (CPM)
● Behaviorally targeted banners served on/off
Amazon, Amazon-Owned and -Operated sites and
across screens
● Reach shoppers who’ve shown recent intent to buy
your products but may not be actively searching
● Fuel awareness & consideration to drive search
Retargeting Pre & Post Purchase
Purchase Intent
Awareness
Consideration
Purchase
Purchase
Experience
AAP
AMS
HEADLINE
SEARCH
AMS
SPONSORED
PRODUCTS
AMS
PRODUCT
DISPLAY
ASIN
Retargeting
The Power of AAP
182 Million
monthly visitors in
the US
Source: https://advertising.amazon.com/amazon-display-advertising
Billions
of shopping behaviors
are captured
Hundreds
of Millions
of products are sold
on Amazon
AMS & AAP: Better Together
Source: https://advertising.amazon.com/amazon-display-advertisingSource: https://advertising.amazon.com/amazon-display-advertising
On average, brands with campaigns using display and search ads saw higher
volumes of brand searches and organic brand impressions
Average Change in Branded Search
% of increase in keyword searches of
advertised brand or products during
the campaign period (vs.
pre-campaign period)
Average Change in Earned Media
% of increase in organic impressions
for the brand products during the
campaign period (vs. pre-campaign
period)
Copyright 2017 - Q4 Amazon Virtual Summit
Single Screenshot Template
Bulleted Content
Use this slide for bulleted topics
● In odio dolor proin montes ad ac.
Parturient nisl sit purus egestas
● ut condimentum ut voluptate
sodales. Est erat et amet nec purus
● Sodales magna amet orci posuere,
lectus id, fermentum sed bibendum
vitae est tristique odio, erat aptent
justo.
Breaking Down ASIN Retargeting
How Does It Work?
Customer visits
detail page, does
not purchase
AAP ads follows
your high-interest
customers
Customers click
on your ad and
purchase
Formats: Dynamic Ecommerce Ads
Types of ASIN Retargeting
Qualifiers for Retargeting
● Promoted product must have 2,000 customers who
viewed but did not purchase the product per month
● “Users who viewed A also viewed B”
● “Users who bought X also bought Y”
● Competing and Complementary products
● Can include your own products, but could use
exclusion segment to keep that out
Where Do Retargeting Ads Show Up?
Supply Sources:● Amazon.com
● Amazon App
● Amazon Owned & Operated
● Amazon Publisher Service
● Open Exchanges
Can we exclude / include specific websites?
How to Access AAP
● Amazon Managed & Advertising Agencies (ESS)
● Keep everything under one house
● Combined learnings/observations AMS and AAP
AAP Glossary
Order: An AAP order and where your line items will live
Start: First date for the order’s flight
End: Last date for the order’s flight
Total Budget: Budget set for the order
Total Cost: Total amount of money spent on running
campaigns
Delivery rate: Rate at which the order or line item is
spending money relative to its budget and date range
Budget Cap: Limit on how much is spent per day
Impressions: Number of times an ad is displayed
Click-Throughs: A click on an ad that directs the user to a
destination outside of the creative
eCPM: Total cost per thousand impressions
CTR: Number of click-throughs relative to the number of
impressions
Cumulative Reach: Number of unique users the ad is
exposed to
Avg. Impression Frequency: Average of exposures per
unique user for an ad
ATC: Number of times a promoted ASIN is added to a
customer’s cart
Product Sales: Total sales of promoted ASINs purchased
by customers on Amazon
ROAS: Product sales / total cost
● Breakdown of Amazon Media Group (AMG)
● Reach of Amazon Advertising Platform (AAP)
● How ASIN Retargeting Works
● ASIN Retargeting Qualifications
Review of Today’s Agenda
Purchase Intent
Awareness
Consideration
Purchase
Purchase
Experience
SMALL TEXT
STACK TEXT ROW 1
STACK TEXT ROW 2
Schedule Your 1-1
Amazon Advertising
Strategy Evaluation
Questions for Today’s Speakers?
Pat Petriello
Head of Marketplace Strategy
Brenda Insixiengmay
Marketplace Channel Analyst
Upcoming Events
Boost Your Sales Volume in Q4 Using Prime Day Data
Wednesday, September 12th
The Q4 Amazon Growth Summit for Brand
Thursday, September 20th - Friday, September 21st
The Q4 Ecommerce Brand Accelerator Virtual Summit
Wednesday, September 25th - Thursday, September 26th
Q4
Amazon Prep
Q4
Ecommerce Prep

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Win Back Your Lost Amazon Customers with ASIN-Level Retargeting

  • 1. Win Back Your Lost Amazon Customers with ASIN-Level Retargeting
  • 2. Overview Founded in 2007 Google Premier Partner 400+ Active Retail Clients Top 50 Fastest Growing Company San Diego D E L I V E R I N G L A S T I N G R E S U L T S F O R O U R C L I E N T S Solutions Retail-focused PPC & Shopping Amazon Sales Acceleration Facebook Performance Marketing Creative Services About CPC Strategy
  • 3. Today’s Logistics ● Session Recording & Slides Will Be Sent Out ● Submit Questions to Our Panelists ● Resources Available as Handouts ● Join in the Poll Question! Analicia Santaella Webinar Coordinator
  • 4. Today’s Speakers Pat Petriello Head of Marketplace Strategy Brenda Insixiengmay Marketplace Channel Analyst
  • 5. ● Breakdown of Amazon Media Group (AMG) ● Reach of Amazon Advertising Platform (AAP) ● How ASIN Retargeting Works ● ASIN Retargeting Qualifications Today’s Agenda Purchase Intent Awareness Consideration Purchase Purchase Experience
  • 7. Amazon Media Group Landscape PPC: Cost-per-click You pay for clicks! Display: CPM (Cost per thousand) You pay for impressions! AMS Product Display Headlines SearchSponsored Products Amazon Managed Service ESS AAP AMG
  • 8. Search & Display Advertising Source: https://advertising.amazon.com/amazon-display-advertisingSource: https://advertising.amazon.com/amazon-display-advertising Search Advertising ● Cost-per-click model ● Self-service product ads on Amazon & across app ● Promote products as shoppers actively search by keyword or brand ● Ensure discoverability of one’s brand and products against key search terms in a category Display Advertising ● Cost-per-thousand impressions model (CPM) ● Behaviorally targeted banners served on/off Amazon, Amazon-Owned and -Operated sites and across screens ● Reach shoppers who’ve shown recent intent to buy your products but may not be actively searching ● Fuel awareness & consideration to drive search
  • 9. Retargeting Pre & Post Purchase Purchase Intent Awareness Consideration Purchase Purchase Experience AAP AMS HEADLINE SEARCH AMS SPONSORED PRODUCTS AMS PRODUCT DISPLAY ASIN Retargeting
  • 10. The Power of AAP 182 Million monthly visitors in the US Source: https://advertising.amazon.com/amazon-display-advertising Billions of shopping behaviors are captured Hundreds of Millions of products are sold on Amazon
  • 11. AMS & AAP: Better Together Source: https://advertising.amazon.com/amazon-display-advertisingSource: https://advertising.amazon.com/amazon-display-advertising On average, brands with campaigns using display and search ads saw higher volumes of brand searches and organic brand impressions Average Change in Branded Search % of increase in keyword searches of advertised brand or products during the campaign period (vs. pre-campaign period) Average Change in Earned Media % of increase in organic impressions for the brand products during the campaign period (vs. pre-campaign period)
  • 12. Copyright 2017 - Q4 Amazon Virtual Summit Single Screenshot Template Bulleted Content Use this slide for bulleted topics ● In odio dolor proin montes ad ac. Parturient nisl sit purus egestas ● ut condimentum ut voluptate sodales. Est erat et amet nec purus ● Sodales magna amet orci posuere, lectus id, fermentum sed bibendum vitae est tristique odio, erat aptent justo. Breaking Down ASIN Retargeting
  • 13. How Does It Work? Customer visits detail page, does not purchase AAP ads follows your high-interest customers Customers click on your ad and purchase
  • 15. Types of ASIN Retargeting
  • 16. Qualifiers for Retargeting ● Promoted product must have 2,000 customers who viewed but did not purchase the product per month ● “Users who viewed A also viewed B” ● “Users who bought X also bought Y” ● Competing and Complementary products ● Can include your own products, but could use exclusion segment to keep that out
  • 17. Where Do Retargeting Ads Show Up? Supply Sources:● Amazon.com ● Amazon App ● Amazon Owned & Operated ● Amazon Publisher Service ● Open Exchanges Can we exclude / include specific websites?
  • 18. How to Access AAP ● Amazon Managed & Advertising Agencies (ESS) ● Keep everything under one house ● Combined learnings/observations AMS and AAP
  • 19. AAP Glossary Order: An AAP order and where your line items will live Start: First date for the order’s flight End: Last date for the order’s flight Total Budget: Budget set for the order Total Cost: Total amount of money spent on running campaigns Delivery rate: Rate at which the order or line item is spending money relative to its budget and date range Budget Cap: Limit on how much is spent per day Impressions: Number of times an ad is displayed Click-Throughs: A click on an ad that directs the user to a destination outside of the creative eCPM: Total cost per thousand impressions CTR: Number of click-throughs relative to the number of impressions Cumulative Reach: Number of unique users the ad is exposed to Avg. Impression Frequency: Average of exposures per unique user for an ad ATC: Number of times a promoted ASIN is added to a customer’s cart Product Sales: Total sales of promoted ASINs purchased by customers on Amazon ROAS: Product sales / total cost
  • 20. ● Breakdown of Amazon Media Group (AMG) ● Reach of Amazon Advertising Platform (AAP) ● How ASIN Retargeting Works ● ASIN Retargeting Qualifications Review of Today’s Agenda Purchase Intent Awareness Consideration Purchase Purchase Experience
  • 21. SMALL TEXT STACK TEXT ROW 1 STACK TEXT ROW 2 Schedule Your 1-1 Amazon Advertising Strategy Evaluation
  • 22. Questions for Today’s Speakers? Pat Petriello Head of Marketplace Strategy Brenda Insixiengmay Marketplace Channel Analyst
  • 23. Upcoming Events Boost Your Sales Volume in Q4 Using Prime Day Data Wednesday, September 12th The Q4 Amazon Growth Summit for Brand Thursday, September 20th - Friday, September 21st The Q4 Ecommerce Brand Accelerator Virtual Summit Wednesday, September 25th - Thursday, September 26th Q4 Amazon Prep Q4 Ecommerce Prep