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Writing clear effective business memos
- 2. Coach Profiles
Robert Craig Hogan, Ph.D.
Director, The Business Writing Center
Dr. Hogan has had 38 years of experience in training
business writers:
• Professor of business communications,
Illinois State University
• Professor of writing, Allegheny County College
• Professor of writing, University of Pittsburgh
Administrator or owner of writing companies:
• Owner and senior writer, Softlink
• Owner and general partner, Interactive
Training Media
• Senior writer, Applied Science Associates
• Manager of communications, Bank Illinois Co.
Course content © 2010, Business Writing Center. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.
- 3. Agenda
• When do you write an e-mail, memo, or letter?
• Plan the memo
• Use the memo format
• Use best practices that present memos clearly
• Write clearly and effectively
• Edit and proofread
• Memo types:
o Directives: Policies, personnel directives, legal
documentation
o Informational: Information, instructions, changes
o Proposal memo
o Persuasive memo
o Technical memo
Course content © 2010, Business Writing Center. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.
- 4. Thank You!
www.CareerShorts.com
Presented by Dr. Robert Craig Hogan Published by
Course content © 2010, Business Writing Center Business Communication Coaching Group ™ LLC
All rights reserved. Reproduction or redistribution is prohibited without prior written permission.