1. C@ribNET Communities
to support CARICOM
CLUSTERS
Barbados October 10-11th 2013
Presentation by Yacine Khelladi, team leader of
ACP CONNECT PROJECT No. 2012/305814 "KNOWLEDGE MANAGEMENT FRAMEWORK
AND RELATED SERVICES FOR THE CARIBBEAN KNOWLEDGE AND LEARNING
NETWORK"
Project financed by
European Union under the
ACP Connect Program
implemented by
Astec Global ICT Consortium
2. Objectives of the workshop
To inform CARICOM Agencies on the benefits of establishing a
Community of Practice as the operating principle for functional
cooperation and collaboration amongst the regional agencies
using C@ribNET
To review the functionalities and tools available on the
C@ribNET portal, to discuss and learn how to use them to enable
and facilitate functional cooperation among agencies
To identify the processes, roles and responsibilities of each
agency in support of the efficient operation of a CARICOM
Agency Community of Practice supported by C@ribNET
Develop a road map for bringing the CARICOM Agencies Clusters
/ Community of Practice into being.
3. Today’s Menu
What are the CoPs
How virtual CoP they can support clusters
strategic objectives (i.e effective intra-CARICOM
agencies collaboration)
What tools are available on the C@ribNet portal
What can the clusters we use them for
How clusters should be organised and work
Hands on training
Some Tips and tools for facilitators
Support and follow up
12. Wikipedia
People with Shared interest gather
Want to Gain knowledge
Start share Information, experience,
Cooperate, help/influence each other
Build trust and then enables collaboration
Source www.wikipedia.org
14. COP vs. working group
Long – term, no
pre-engineered
end
Fixed ends when
project
deliverables have
been
accomplished
As long as it adds
value to the
business and its
members
Time scale
Links made based
on needs of the
individual
Constant for a
fixed period
Semi - permanentMembership
Interpersonal
acquaintances
Commitment to
goal
Common
application of a
skill
Connections
Extent of
relationships
Assigned project
charter
Knowledge domainBoundary
Communication
flows
Accomplish
specific task
Learning
Sharing
Creating
Knowledge
Purpose
Informal networksProject TeamsCommunity of
Practice
Source semantix.co.uk
21. Examples of Redclara active
communities of practice
Microorganisms, Agriculture and Food
(MAYA).
Biotechnology.
Tropical Diseases. (In conjunction with
IDB Project).
Health
Research and Education.
Education. Repositories. Digital Libraries.
22. FP7 Communities
Integrated Coastal Management in the
Southern Cone (South MCI).
Gamma Radiation Observatory (LAGO).
Astronomy
Nanotechnology Society. (RELANS).
Computational Grids (In conjunction with
the GISELA Project)
34. C@ribNET is many things
People
collaborating
(organised in communities)
--------------------------
Services and Tools
(accesioble via portal)
----------------------------------------------
Connectivity research e-infrastructure
(advanced high speed/quality network
+ internet gateway)
Need more $$
Complexity
Added value
impact
(Always think layers)
35. C@ribNet Portal
Accessible both via Internet and C@ribNet e-
infrastructure
C@ribNET portal vs Facebook, LinkedIN,
Googlegroups or circles, yahoogroups,
dgroups.org
Build, hosted and adapted from Redclara LAC
portal (robust, interoperable, widely used and
tested)
apps and services included, support, worldwide
interconnected (GEANT, etc),
Designed for high level research and project
collaboration
36. C@ribNet Portal (2)
Work in progress, 95% ready now .. still
translating few things from Spanish and
adapting services. (Still few RedClara mentions)
Connect to tools services and apps from several
servers
unique authentication system Distributed
authentication (upcoming)
Upcoming Look and feel will be more C@ribNET
(less CKLN brand) - C@ribNET.org friendly
URLs.
37. Portal Demo
Quick tour of the www.caribnet.org
Play 4 videos
Wiki
Large File transfer
SIVIC
Video Conf VC expresso (Carib Café VC)
38.
39. C@ribNET portal
Services
Community tools
Internal Forums / bulletins / blogs
Multimedia sharing (pics, videos)
Community WIKI (to organise cluster
information links, docs etc)
Desktop / Web Videoconference
Video conference event organiser
(for full H323 / polycom VC and Web VC)
E-LMS (upcoming TTREN )
Large File Transfer
Video on Demand
Search engine
Etc.
40. Communities format
Thematic or project oriented
Can be public or private (content and publishing
for member only)
Created instantly (without moderation)
As many as you need (but avoid too many)
Membership can be open or by invitation only
Tools /content are particular to each community
(wiki, VC room, discussion, events, albums, etc)
Admin / ownership rigths can be shared and
delegated
43. CARICOM clusters
CKLNA, CBU, CTU and CARICAD;CCS (Chair)
(i) ICT Cluster
Caribbean Export, CCCCC, CDF, CTO, CDB, UWI and CCJCCS (Chair)
(i) Economic Integration and Development Cluster
CLIC, CROSQ, OCCBA, CCS, CCC and CCJ;CARICAD
(i) Governance and Regulatory Matters Cluster
UWI and CCCCC;CCS (Chair)
(i) Energy Security and Sustainability Cluster
UWI, CLIC, UG, CARDI, CKLNA, CARICAD, CIMH and CROSQCXC (Chair),
(i) Sectoral Cluster of HumResource Development
CCCCC, CCS, CASSOS, CARDI, CARPHA, CIMH, CMO, CRFF, UG, CTO, CARICAD, CRFM and UWI;CDEM(Chair)
(i) Environment and Disaster Risk Management Cluster
CTU, CROSQ, CMO, CASSOS, CDEMA, CAREC, CARPHA, CTO, IMPACS and CaribbeExportCCS (Chair),
(i) Transport Cluster
CCS, CDEMA, CASSOS, RSS and CAREC;IMPACS (Chair),
(i) Security Cluster
CRFM, CFNI, CCS, UG, UWI, CIMH, CDEMA, IMPACS and CCCCC;CARDI (Chair)
(i) Agriculture and Food and Nutrition Cluster
CCS, CARPHA, UWI, CARDI, CMO and CCCCC;CIMH (Chair)
(i) Water Cluster
44. What can a Cluster can do on
C@ribNET portal
Organise and share its collective knowledge in a shared library
(links, documents, text, references)
Organise knowledge sharing events (include non members, held
webinars broadcast conferences )
Articulate working groups and inter-institutional projects coordination
or activities (using VC + Forums + Wiki)
Conduct distance Training (using e-LMS, VC and Webinars in VC
express)
Share and disseminate bulletins / newsletters etc
Share multimedia material as videos, pictures, large files
Develop proposal, publications, declarations, recommendations in
Collective editing mode of documents (using wiki)
Organise a mutual support system (forums, VC) and feed a
knowledge base and FAQ (open the wiki)
Etc (be creative)
45. Cluster working groups and
presentations
Cluster Aims / objectives
Expected outcomes
Cluster activities
Cluster roles / responsibilities
How you see that the portal tools can
support this
Present and amend
46. Cluster Chair: facilitators
Convener and coordinator of cluster online activities
Manages membership and online community content
Facilitator of processes and discussion
Wiki maintenance / updates,
Calls for regular meetings, establishing work plan (i.e
design a project, documents) project coordination
All this can be delegated but recommended that
committed chair allocates few hours of its own staff
weekly working times for this
47. Hands on workshop objectives
Everyone is registered
All cluster communities created
Members joined or invited their cluster
One event created (web based VC call) per
cluster
Wiki presentation of the cluster
All joined Caricom CoP training community
All have tips on how to moderate and facilitate
Clusters CoP
49. Hands on workshop objectives
Everyone is registered
All participants have joined Caricom CoP training
community
Most cluster communities created by chairs
Members joined or invited their cluster
One event created (web based VC call) per cluster
Prepare in the Wiki a presentation of the cluster
Get tips on how to moderate and facilitate Clusters CoP
50. Registering
www.caribnet.org
Personal but related to Institution (authentication, use
mail @ your-domain-name)
We will add roles/functions
Your profile, news feed, contacts, email preferences
Upload a nice picture (makes a big difference)
CKLN (soon C@ribNET is your default group)
Go ahead; Create a community (cluster or of your
interest)
51. Tips if you get an error (while we fix the
last bugs)
if you get a Spanish screen or a
certificate/login errors:
(1) reload (should be back to English), if not
solved
(2) go back to www.caribnet.org
(if you registered long time ago before august 2013
you may also want to delete your cookies)
52. Join the Caricom CoP training
community
CKLN portal support team will here
Share videos and training material
Tutorials on how to facilitate working groups and
Cops
Provide supports (forums) and have answers
kept in a FAQ
Online interaction / mentoring
We will create a new group for chairs/facilitators
only
63. What makes a successful CoP?
Clear objectives and purpose – and life timeline
Maintaining a safe and sustainable environment
(noise over information ratio)
knowing the needs and capacities of
participants
having a clear plan with activities to meet these
needs
Keep a committed core group of active
participants motivated
As possible have face-to-face and online
activities
All this need a good, active facilitation
64. What can you accomplish in one week?
Start a
discussion
Upload a
document
Read a forum
post
Read a
document
Read a wiki
Read a blog
Respond to a
forum
posting
Add an event
Comment on
a blog
Contribute to
a wiki
Write a blog
Be a
community
member
Facilitate a
community
Upload a
document
Read a forum
post
Add an event
Upload a
document
Read a forum
post
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Read a blog
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Read a
document
Read a blog
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Contribute to
a wiki
Read a
document
Read a blog
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Write a blog
Contribute to
a wiki
Read a
document
Read a blog
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
Respond to a
forum
posting
Write a blog
Contribute to
a wiki
Read a
document
Read a blog
Read a wiki
Comment on
a blog
Add an event
Upload a
document
Read a forum
post
70. CARICOM clusters
CCS, CKLNA, CBU, CTU and CARICAD;CCS
(i) ICT Cluster
CaribbeExport, CCCCC, CCS, CDF, CTO, CDB, UWI and CCJCCS
(i) Economic Integration and Development Cluster
CLIC, CROSQ, OCCBA, CCS, CCC and CCJ;CARICAD (Chair)
(i) Governance and Regulatory Matters Cluster
UWI and CCCCC;CCS (Chair)
(i) Energy Security and Sustainability Cluster
UWI, CLIC, UG, CARDI, CKLNA, CARICAD, CIMH and CROSQCXC (Chair),
(i) Sectoral Cluster of HumResource Development
CCCCC, CCS, CASSOS, CARDI, CARPHA, CIMH, CMO, CRFF, UG, CTO, CARICAD, CRFM and UWI;CDEM(Chair)
(i) Environment and Disaster Risk Management Cluster
CTU, CROSQ, CMO, CASSOS, CDEMA, CAREC, CARPHA, CTO, IMPACS and CaribbeExportCCS (Chair),
(i) Transport Cluster
CCS, CDEMA, CASSOS, RSS and CAREC;IMPACS (Chair),
(i) Security Cluster
CRFM, CFNI, CCS, UG, UWI, CIMH, CDEMA, IMPACS and CCCCC;CARDI (Chair)
(i) Agriculture and Food and Nutrition Cluster
CCS, CARPHA, UWI, CARDI, CMO and CCCCC;CIMH (Chair)
(i) Water Cluster
71.
72. Communities management options
Moderation (pre / post), maintenance (fire-fighter
and doorman)
Animation (feed in information focused thematic
items)
Facilitation (to achieve concrete time-bound
collective outcomes)
73. Facilitators’ (Coordinators,
Moderators) responsibilities
Facilitation and Coordination of a CoP includes:
Moderation (includes user management and data flow)
monitoring activity
encouraging participation (facilitation techniques)
producing an action plan
reporting CoP activity – metrics, evaluations
monitoring success criteria and impact
managing CoP events
74. Cluster Chair / facilitators role
Convener and coordinator of cluster online activities
Manages membership and online community content
Facilitator of processes and discussion
Wiki maintenance / updates,
Calls for regular meetings, establishing work plan (i.e
design a project, documents) project coordination
All this can be delegated but recommended that
committed chair allocates few hours of its own staff
weekly working times for this.
75. My tips for CoI / CoP moderation
and facilitation
Have all participants introduce themselves
Moderate the pace of discussion, give everyone a
chance to speak or contribute
Keep focused on you theme
Make it relevant: disseminate permanently observatory,
news, announcements
Short reading summaries, split long documents
Ensure quick wins, but concrete steps – systematize
collective achievements
Organize knowledge (library, links, FAQ, easy search)
Agree on decision making mechanism and reply for
decision deadlines.
76. Thank you
Contact me via C@ribNET portal
(add me as a contact)
or email: yacine@yacine.net
