1. Capabilities Overview
For
Mainstreet Inc.
December 2011

2. Table of Contents
 Mainstreet Key Differentiators
 Mainstreet Vitals
 Mainstreet At A Glance
 Leading Partnerships
 Products Supported
 Service Portfolio
– Store on Demand: Integration Center
– Service Express: Maintenance & Repair
– Life Cycle Management Programs
 digitalMainstreet
 Mainstreet Information Management System (MIMS)
 Mainstreet Contact Information
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3. Mainstreet Key Differentiators
Value Add Services
 Mainstreet Attributes: nimble, responsive, creative, flexible, ethical, accountable, resourceful,
respected, quality-centric
 Focused on maximizing the ROI of our customers’ IT assets
 Supports the retail environment throughout the entire life cycle for all store systems
– Multi-vendor, multi-generational store systems
– Refurbishment & Upgrades
– Remarketing of Surplus Equipment, as approved by our clients
– Environmentally Responsible & Secure eDisposal Programs
 Diversity of product capabilities
– Seamless support of increasingly complex store environments
 Mainstreet Information Management System (MIMS) delivers superior accountability and serial
number tracking for managing inventory and service activities
– Easily customized to specific client requirements
– Easily integrated with client systems
– Client Portal provides real-time, anytime access to vital client data
– Enables allocation of inventory between business as usual (BAU) activities , special projects,
specific client departments or cost centers
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4. Mainstreet Vitals
Retail Technology Support Specialists
 Specializing in the support of in-store systems including POS, self- Diversity Supplier:
checkout, wireless, payment terminals, kiosks & digital signage  Woman-Owned
Business (NWBOC
 Focus is to effectively cut costs from Client operations and protect Certificate
their investment in IT assets #RCSW8160)
 Proven track record of on-time, in-budget implementations  Certified Texas HUB
Certificate
 Consistently delivers high quality, high value client solutions #1721551312200
 4 members of Mainstreet’s senior management team have a  Privately-held, Texas-
combined 80+ years experience in the POS industry based corporation
  Head-quartered in
Integration Center
Grand Prairie (Dallas)
– Staging & Integration; Warehousing, Pick & Ship; Asset Management
 60,000 ft2 facility
 Maintenance & Repair Center includes 35,000 ft2
– Board-level repairs; Advanced Exchange Programs; Asset & Warranty Management; Parts/Spares warehouse; 20,000 ft2
Sourcing & Kitting
repair center
 Life Cycle Management  Clients include Fujitsu,
– Environmentally Responsible Disposal Programs; Remarketing Surplus Equipment; Refurbishment & PETCO, STAGE,
Upgrades
Container Store, IBM
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5. Mainstreet At A Glance
Solutions & Target Markets
Geographies Industries Products Services
US Retail POS & Peripherals Board Level Repair
Canada Manufacturing/CPG Self-Checkout Depot Advanced Exchange
Scanners On-Site Maintenance
Mexico Scanner/Scales Staging & Integration
& Banking Payment Terminals Asset Management & Warehousing
Latin America Government Back-Office Systems Warranty Recovery & Management
(consolidation Health Care Wireless Devices Order Fulfillment
& freight PC's Deployment & On-Site Installation
forwarding) Kiosks Sourcing including Parts Kitting
Digital Signage Refurbishment & Upgrades
Reverse Logistics
EOL Disposal & Reclamation
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6. Mainstreet At A Glance
Core Competencies & Competitive Differentiators
Superior Quality, Board-Level Repairs Cost Efficiencies & Investment Protection
 Significantly extends product life beyond OEM 
withdrawal from service Extending equipment life
 Reduces total cost of service  Remarketing programs for client-owned
surplus equipment
 Reduces scrap costs and environmental
exposure  Optimized service programs with coverage,
delivery, spares ownership
Responsiveness  Creative financing programs including sale and
 Highly nimble team leaseback of existing equipment; spares
financing
 Efficiently run company
 Able to ramp up for most engagements within
30 to 60 days Accountability
 Readily able to take on new products  We deliver superior accountability to our
partners through internal controls, bar-code
scanning and service management systems
Multi-Vendor, Multi-Platform Expertise  Key benefit when spares are consigned
 POS, self checkout and store systems  Clients have continued visibility to their
 Current generation through to legacy models inventory
 Secure e-Disposal of surplus equipment
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7. Mainstreet At A Glance
Leading Partnerships
Client Scope Services
PETCO Animal 1,050 stores Board-Level Repair
Supplies US Nationwide Depot Advanced Exchange
Field Service, On Demand
Warranty Recovery & Management
Asset Management & Secure Warehousing
Staging & Integration
Project Support
Equipment Sales
EOL Remarketing & Secure e-Disposal
STAGE Stores, Inc. 900 stores Board-Level Repair
US Nationwide Depot Advanced Exchange
Field Service, On Demand
Warranty Recovery & Management
Asset Management & Secure Warehousing
Staging & Integration
Project Support including deployment &
installation
Equipment Sales
Equipment Reclamation
Fujitsu 10,000 Self-Checkout Primary Repair Vendor
Lanes plus 3rd Party Specializing in Self-Checkout and Third-
Equipment Party Systems
US & Canada Includes cash-handling equipment
EOL Refurbishment & Repatriation
Other Clients include OEMs, 3rd-party service organizations, self-maintaining retailers
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8. Products Supported (current and legacy models)
 POS Terminals: IBM, Fujitsu, NCR, Wincor, PC Cash Drawer,
Casio
 Self-Checkout: Fujitsu (Optimal/U-SCAN), IBM (PSI), NCR
 Scanners: Datalogic (PSC), Honeywell (Metrologic), NCR, Symbol
 Scanner/Scales: Fujitsu, Datalogic, Honeywell, NCR, Shekel,
Toledo
 Kiosks: Custom, IBM, NCR, Fujitsu
 Printers: Axiohm, Citizen, Eltron, Epson, Fujitsu, HP, IBM, Ithaca,
Lexmark, NCR, Okidata, Pertech, Star, TPG, Zebra
 Payment Terminals: Hypercom, ID Tek, Ingenico, Magtek,
VeriFone
 Signature Capture: Magtek, Topaz, Verifone, @pos
 Touch Screens, LCD & Monitors: ELO, IBM, MicroTouch, NCR,
Preh, Wincor, Generic, Dell, Viewsonic, Customer (Pole) Displays
 Bill Acceptors & Dispensers: Cash Code, Diebold, G&D, MEI
(Mars), Talaris (DeLaRue)
 Coin Acceptors & Dispensers: Talaris, Telequip, MEI, CoinCo
 Authorized Service Center: ELO, Epson,Wincor, ATX-Based
Computers: Dell, HP, IBM, Fujitsu, Datalogic, Dell, Talaris, TPG, Cash Code, Fujitsu & Telequip
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9. Mainstreet Services
Support Service Portfolio
Integration Center Hardware Maintenance
 Staging & Integration  Board-Level Depot Repairs
 Warehousing, Pick & Ship  Advanced Exchange Programs
  On-Site Maintenance
Warranty Management
 Asset Management
 Asset Management
 Warranty Management
 Deployment including On-Site
Installation  Parts/Spares Sourcing & Kitting
 Hardware Refurbishment &  Remarketing Surplus Equipment
Upgrades  EOL Secure Disposal
 Remarketing Surplus equipment
 EOL Secure Disposal
 Reverse Logistics
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10. Mainstreet Services
Store-On-DemandTM:
Integration Center & Deployment Services
Client Benefits:
 Delivers maximum simplification in technology
deployments – national chain-wide refreshes to single  Optimizes
device or single store deployments Clients’ Assets
– Multi-vendor, best-of-breed in-store systems Update
 Project
– Full store system builds from POS, peripherals to back-office images
Scalability
and kiosk systems  Rapid Ramp-Up
– Replicable, documented processes & consistent high quality,  Complete
ensures easy on-time, in-budget installations at store-level – Accountability &
some clients even leverage their own in-store staff to Visibility for
perform installations clients
– Coupled with Mainstreet superior Asset Management, our  Consistently on-
clients benefit from volume discounts with their preferred
time, in budget
suppliers with the flexibility of our Just-in-Time deployments
 Staging & Integration  Project Mgmt
 Asset & Warranty Mgmt  Deployment & Logistics
 Warehousing & Order Fulfillment  On-Site Install/De-Install
 Reverse Logistics
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11. Mainstreet Services
Service ExpressTM:
Maintenance & Repair Programs Lower
Parts Sourcing & Kitting
cost of
Depot Repair: Board Level Repairs &  Global sourcing network service
Advanced Exchange Programs
 Mainstreet’s heritage in the
 Board level repairs extend equipment life aftermarket can drive
and lower the cost of service. efficiencies in the support of Extends
 Superior quality & quick turnaround legacy systems until the
retailer is ready to move to
equipment
 Ensures equipment is fixed right the 1st newer systems life
time, less downtime and higher level of
customer satisfaction.  Provides a further source for
legacy or proprietary
 Multi-vendor, multi-generational support of products that are no longer Reduces
POS, self-checkout, wireless, scanners, available through the scrap
payment terminals & back-office equipment manufacturer
Warranty Management Client-Directed Service
 Maximizes warranty recovery and lowers Programs: Support
cost of support  Personalized to each client’s beyond
 Triage minimizes warranty repairs sent to unique environment & needs OEM
OEM, reduces cycle time and reduces  Flexible options deliver withdrawal
spares investment optimized, hybrid support
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12. Mainstreet Services
Life Cycle Management Programs
Environmentally Responsible, Secure e-Waste Disposal
 Custom designed, integrated system incorporating proven
recycling components
 Strategically configured to optimize recovery of recyclable
components & precious metals
Environmentally
 Benefits: diversion from landfill; secure destruction; maximum
Responsible e-Waste
recovery of recyclable materials; removal of safe & hazardous
Disposal & Recovery
components; no offshore processing
 Full destruction of hard drives and any other privileged Remarketing
information  Mainstreet globally
Refurbishment & Upgrades remarkets surplus
equipment on
 POS, self-checkout, peripherals, hand held client’s behalf
 Expertise in current & legacy systems assures clients  Shared proceeds of
a creative and cost-effective approach delivering sale
superior investment protection
 Maximizes return on
Reverse Logistics investment
Equipment Repatriation & Reclamation  Diversion from
landfill
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13. Mainstreet Products
digitalMAINSTREET
 We develop and deliver innovative digital in-store
marketing solutions that better connect retailers and
brands to shoppers
 We are a proven ‘go-to’ source that fuses strategy, design and
retail-hardened technologies backed by our comprehensive
portfolio of support services
 Rugged, Retail-Hardened technology components
 Custom designed enclosures, integrated with client brand
image and marketing programs
 Purpose-built, best-in-class solutions with depth & breadth of Fully customized to each
technologies ranging from traditional touch screens to tablets unique client environment
 Services Include: Branding/Design, Local Customization, Retail hardened
Project Management, Implementation & Rollout, Field Service technologies
for on-site installation & ongoing support Maximized uptime &
Digital Signage throughput
Custom Kiosks/Smart Fixtures
End-Cap Solutions or Integrated with merchandising fixture Backed by full on-site
~ protects valuable in-store real estate service and design services
Digital Destinations for Special Events
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14. Systems Accountability
Client Portal
Mainstreet Information Flexibility & ease
Management System (MIMS)  Anywhere, anytime access of use enables us
to: to develop custom
 Enterprise Product Information
System – Place, manage and reports to each
search service calls client’s unique
 Completely automates – Manage and track requirements
management of the service inventory levels Easily interfaced
process
 Back bone is Mainstreet’s with client systems
 At any point in time, we can established, stable & flexible without excessive
identify where a part or SQL service management costs or wait times
component is and track the system
Real-time,
unit's service history  Flexible, ease of anytime access to
 Provides superior management customization vital inventory and
of customer-owned inventory  Drop down lists keep data service activity
and enables us to consistently integrity and minimize input information
monitor our repair quality errors Serial number
including DOA's and MTBF's  Security levels – client accountability
 Open system architecture specific Enables
using industry standard SQL  Audit checks – i.e. validate inventory
ticket #, serial #, store info, allocation between
 Ease of integration with our etc BAU and
clients’ service management individual project
systems  Extensive reporting & search
capabilities activities
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15. Mainstreet Contact Information
Debbie Simurda, VP Partner Alliances
Mainstreet Inc.
2510 West Main Street, Suite 100
Grand Prairie, Texas 75050
Office 866-767-6472
Cell 214-536-5028
Email dsimurda@mainstreetinc.net
Company web site www.mainstreetinc.net
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