Water utilities are going through a transformation due to the increased use of the types of technology and knowledge Cartegraph provides. Join the City of Kingsport, TN as they share their best tips and tricks to make the system work for your water, waste, or stormwater operations by employing features like repeat work orders, preventative maintenance, automation manager, and more.

1. WATER, WASTE, AND STORMWATER
KRISTEN STEACH
Asset Manager, City of Kingsport
Tips and Tricks for

2. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
When the Public Think of Water Problems....

3. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
But, We Know This is Also an Issue Close to Home

4. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Clean Water, Public Health, Serving Citizens
Kingsport, TN Water Utilities Division
• 53 sq. miles, 51,000+ population
• 850+ miles of water mains (37,000+ metered
connections)
• 550+ miles of sanitary sewer mains
• 140 miles of storm infrastructure (in GIS)
• 85 Water Utilities employees
• Cartegraph OMS, December 2014

5. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Wastewater Maintenance—Field Work
• Detailed task information
• Create follow-up tasks and/or
check mark tasks for review
• Collect asset information
• Pictures, pictures, pictures!
• Inspections
HOW WE WORK

6. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Wastewater Maintenance—Office
• Creative with Filtering
• Preventative Maintenance Plans
• Repeat Work Orders
• Multi-Department Project Coordination
HOW WE WORK

7. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Water Distribution Maintenance—Field Work
• Custom Task Views for the
different types of field worker
• Information in field to help
with decision making
• Good data back for other
reports and users
HOW WE WORK

8. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Non-metered water usage (used for water loss reporting)

9. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
Water Distribution Maintenance—Office
• Reports
• Automation Manager
• Autogenerate Tasks
• Send Notifications
• Require Fields
HOW WE WORK

10. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER
For System Users
Take Home Points
• Remember that if it is taking you a long time, there has to be an easier way.
• Think through your current processes, is there room to simplify or expand?
• Identify your shortcomings, then develop safeguards.
• Make the system work for you!

11. QUESTIONS?

12. Cartegraph empowers cities and counties to
become high-performance governments.
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