1. UX Design
Connecting People to Information
GSLIS • June 30, 2014
Cate Kompare
@CateKompare
!
Melinda Miller
@melindamiller

2. Cate Kompare
@CateKompare
Melinda Miller
@melindamiller

4. UX?

5. “Can the user accomplish their
goal?”
— Jared Spool, CEO of User Interface Engineering
Usability

6. “Did the user have as delightful
an experience as possible?”
— Jared Spool, CEO of User Interface Engineering
User Experience

7. Today’s Agenda
1. What is UX?
2. Skills for UX Professionals
3. Tools we use
Resource Link: http://goo.gl/kKF6Rv

8. Hard Skills
• User Research
• Copywriting
• Content Strategy
• Information Architecture
• Mobile Integration
• Project Management
• Visual Design
• Interaction Design
• Front-end Development

9. Soft Skills
• Presenting
• Facilitating
• Critiquing
• Storytelling
• Sketching
• Leadership

10. 1Research1Analyze1Design

11. 1Research

12. Organizational Research
1 Research

13. 1 Research 1 Organizational Research

14. 1 Research 1 Organizational Research

15. User Research
1 Research

16. 1 Research 1 User Research

17. 1 Research 1 User Research

18. Competitive Review
1 Research

19. 1 Research 1 Competitive Review

20. 1 Research 1 Competitive Review

21. Content Inventory
1 Research

22. 1 Research 1 Content Inventory

23. 1 Research 1 Content Inventory

24. 1 Research 1 Content Inventory

25. 1Research 1 Content Inventory

26. 1Research 1 Content Inventory

27. 1Analyze

28. Flow Diagrams
1 Analyze

29. 1 Analyze 1 Flow Diagrams

30. 1 Analyze 1 Flow Diagrams
(Either/Or)

31. 1 Analyze 1 Flow Diagrams

32. User Stories
1 Analyze

33. 1 Analyze 1 User Stories
“As a [insert role],
I want to [insert task],
so that I [insert driving
force].”

34. 1 Analyze 1 User Stories
“As a guest speaker at a GSLIS
class, I want to give an informative
talk, so that I don’t totally humiliate
myself at my alma mater.”

35. 1 Analyze 1 User Stories

36. Personas
1 Analyze

37. 1 Analyze 1 Personas

38. 1 Analyze 1 Personas

39. 1 Analyze 1 Personas

40. 1 Analyze 1 Personas
Name
Persona type
Age
Technical comfort
Job Title
Back story
Their ideal experience
Feel free to doodle!
Persona Template
Quote
“
_”
Tell us a bit about their lives
What concerns do they have? Why do they need this website/service? How have they found or heard about the website?
What’s stopping them from choosing the service/website or annoying them?
Their story including features and content which will help them have a great
experience
Sum up their experience with the

41. 1Design

42. Sketchboard
1 Design

43. 1 Design 1 Sketchboard

44. 1 Design 1 Sketchboard

45. 1 Design 1 Sketchboard

46. Sketching
1 Design

47. 1 Design 1 Sketching

48. 1 Design 1 Sketching

49. 1 Design 1 Sketching

50. Card Sorting
1 Design

51. 1 Design 1 Card Sorting

52. 1 Design 1 Card Sorting

53. 1 Design 1 Card Sorting

54. Wireframe
1 Design

55. 1 Design 1 Wireframe

56. 1 Design 1 Wireframe

57. 1 Design1 Wireframe

58. 1 Design 1 Wireframe

59. Page Tables
1 Design

60. 1 Design 1 Page Tables
Page Title

61. 1 Design 1 Page Tables

62. 1 Design 1 Page Tables

63. 1 Design 1 Page Tables

64. Usability Testing
1 Design

65. 1 Design 1 Usability Testing

66. 1 Design 1 Usability Testing

67. Recap
1. What is UX?
2. Skills for UX Professionals
3. Tools we use

68. Keep on learning and connecting
• UX Champaign-Urbana
‣ UX Book Club
‣ Content CU
‣ IxDA
• CUDO
Resource Link: http: //goo.gl/kKF6Rv

70. @MelindaMiller 1 @CateKompare
@UXBookClub 1 @ContentCU
@PixoTech
Thanks!
Resource Link: http://goo.gl/kKF6Rv
UX Cards: http://goo.gl/IoSnNi