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Top
10Ten reasons small and midsize enterprises (SMEs)
choose SAP to help transform their business.
Copyright/Trademark
Ecosystem
Our extensive ecosystem of partners and customers gives you
more choices and more resources.
Local
We support you wherever you are.
Innovation
We deliver innovations that help your business succeed.
Growth
Our solutions are designed to adapt as your business grows.
Industry
We put our industry expertise to work for you.
Choice
We offer choices to fit the way you do business.
1 6
2 7
3 8
4 9
5 10
Leadership
We are recognized as a leader by industry experts and trusted
by SME customers.
Insight
Our business analytics solutions help you turn information into
actionable insight.
Complete
We deliver a complete set of solutions designed for SMEs.
Time to value
We help you start fast and see results in weeks.
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We are recognized as a leader by industry
experts and trusted by SME customers.
Sources: LEFT: Gartner “Magic Quadrant for ERP for Product-Centric Midmarket Companies” (12/17/10); CENTER: SAP internal data Q2 2011 plus 2009 survey of 20,000 SAP customers.
RIGHT: SAP internal.
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure
against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The
Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular
purpose.
SME customer trustSAP is a“Leader”in Gartner’s
Magic Quadrant for ERP for
product-centric midmarket
companies
88,000
SAPSME customers
80%
of SAP® Business One customers
have less than 50 users
120countries
24industries
30+languages
75country offices
10,000SME partners worldwide
SAP serves customers
worldwide
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
SAP BusinessObjects™ Edge
Business intelligence and performance
management software that fits your
business
SAP BusinessObjects BI
OnDemand
Complete, cloud-based business
intelligence solution
SAP Crystal solutions
Simple and affordable business
intelligence tools for everyday use
Better
decisions
We deliver a complete set of solutions
designed for SMEs.
Best-run business
Complete, integrated, and
affordable ERP solution
for small businesses
On-demand solution that
is complete, integrated,
and adaptable
Powerful, industry-specific
solutions for midsize
businesses
Business management solutions
Streamlined
processes
Business analytics
solutions
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We offer choices to fit the way you
do business.
We provide the complete, integrated functionality your small or midsize
enterprise needs — delivered in the way you want.
Solutions
Packaged
Custom
Deployment
On-premise
On-device
On-demand
Hosted
Licensing
Perpetual
Subscription
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We put our industry expertise to work for you.
Support for
24 major
industries
Co-innovation from
partners and customers,
delivering 1,300+
industry-specific
solutions
Built-in
best practice
support
Without the out-of-the-box SAP Best Practices and templates for the medical device industry,
we wouldn’t have been able to implement our solution so quickly with so little customization.
Scott Baker, IT Manager, OraSure Technologies Inc.
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We help you start fast and see results in weeks.
Sources: CENTER: benchmark from customers, partners, and internal 2010 (Numbers are estimates only. Actual implementation time depends on customer requirements and specific customer
situation.)
Our SAP software gave us an out-of-the-box solution that helped us accomplish our business goals
at a cost that a start-up could afford.
Coy Wright, VP of IT, Pacific Drilling Services Inc.
Innovative packaging
l
	 Best practice templates
l
	 Preconfigured and
preintegrated applications
Fast time to value
l
	 ERP in 2–12 weeks
l
	 BI in 1 day–8 weeks
Affordable solutions
l
	 Fixed scope
l
	 Fixed cost
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
Our business analytics solutions help you
turn information into actionable insight.
SAP has helped us see our business very clearly in a cost-effective manner. We can put
in place better controls and enable managers to run their operations more efficiently.
Jason Ackerman, CFO and Founder, FreshDirect
Data clutter
Outdated information
Confusion
Insight
Real-time data
Confidence
0
2
4
6
8
10
12
14
DA1 DA2 DA3 DA4
0
20
40
60
EMEA DACH L AC NA Asia
Pacific
Japan
Our business analytics solutions free you from sorting through ad hoc reports, spreadsheets,
and databases – giving you the insight that drives better decision making.
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We deliver innovations that help your
business succeed.
We build
Leading the industry in
R & D investment
We integrate
Acquiring companies that
deliver innovation, not
legacy technology
We partner
Co-innovating new solutions
and technologies with
customers and partners
Source LEFT: SAP analysis of public financial statements, based on three-year average R & D as percent of revenue
Our pace-setting innovations include:
Mobility Cloud computing Analytics In-memory Rapid deployment
solutions
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
Our solutions are designed to adapt as
your business grows.
Proven scalability to support from 10 users to more
than 1,000 users
Functionality that handles from 100 transactions to
1 million transactions
Adaptable solutions that provide options for adding
new functionality, enabling new business models, or
growing internationally
Flexible configuration options so you can buy what
you need now, add more laterMarket
change
Organization
change
Business
model
change
Sources: SAP Internal Q2 2011
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
We support you wherever you are.
SAP solutions for small
businesses and midsize
companies meet global and
local business requirements
in 80+ countries
Localized solutions,
global presence
Our solutions are available
in 30+ languages and 50
country-specific versions
There are hundreds of SAP partner applications available from everywhere on earth. And if they can
help in Alice Springs, 1,500 kilometers from the nearest major city, they can help anywhere.
Simon Worssam, Director, The Alice Springs Watershed
SAP and partners support
you worldwide on a local
level with 24x7 service and
7 global support centers
Alice
Springs
1
Leadership
3
Choice
4
Industry
5
Time to Value
6
Insight
7
Innovation
9
Local
10
Ecosystem
2
Complete
8
GrowthTop 10
Our extensive ecosystem of partners and customers
gives you more choices and more resources.
Sources: SAP Internal - Facts as of Q2 2011 from Corporate Communications
2,000,000
SDN community
members
10,000
SME partners
(3,000 VARs)
88,000
SME customers
(and growing)
SME customer
Breadth of coverage
Our extensive network
of partners and
customers expands
the range of products,
services, and problem
solving
Depth of knowledge
Access the industry-
specific business
expertise and technical
know-how you need to
meet your business and
IT challenges
Top 10
© 2011 SAP AG. All rights reserved
No part of this publication may be reproduced or transmitted in any form or for any purpose
without the express permission of SAP AG. The information contained herein may be changed
without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software
components of other software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft
Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x,
System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM,
z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM,
Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC,
BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF,
Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli
and Informix are trademarks or registered trademarks of IBM Corporation.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are
trademarks or registered trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide
Web Consortium, Massachusetts Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for
technology invented and implemented by Netscape.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,
StreamWork, and other SAP products and services mentioned herein as well as their respective
logos are trademarks or registered trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal
Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services
mentioned herein as well as their respective logos are trademarks or registered trademarks of
Business Objects Software Ltd. Business Objects is an SAP company.
Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase
products and services mentioned herein as well as their respective logos are trademarks or
registered trademarks of Sybase, Inc. Sybase is an SAP company.
All other product and service names mentioned are the trademarks of their respective
companies. Data contained in this document serves informational purposes only. National
product specifications may vary.
The information in this document is proprietary to SAP. No part of this document may be
reproduced, copied, or transmitted in any form or for any purpose without the express prior
written permission of SAP AG.
This document is a preliminary version and not subject to your license agreement or any
other agreement with SAP. This document contains only intended strategies, developments,
and functionalities of the SAP® product and is not intended to be binding upon SAP to any
particular course of business, product strategy, and/or development. Please note that this
document is subject to change and may be changed by SAP at any time without notice.
SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant
the accuracy or completeness of the information, text, graphics, links, or other items contained
within this material. This document is provided without a warranty of any kind, either express
or implied, including but not limited to the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.
SAP shall have no liability for damages of any kind including without limitation direct, special,
indirect, or consequential damages that may result from the use of these materials. This
limitation shall not apply in cases of intent or gross negligence.
The statutory liability for personal injury and defective products is not affected. SAP has no
control over the information that you may access through the use of hot links contained in
these materials and does not endorse your use of third-party Web pages nor provide any
warranty whatsoever relating to third-party Web pages.

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Top 10 reasons small and midsize enterprises (sm es) choose sap to help transform their business (1)

  • 1. Top 10Ten reasons small and midsize enterprises (SMEs) choose SAP to help transform their business. Copyright/Trademark
  • 2. Ecosystem Our extensive ecosystem of partners and customers gives you more choices and more resources. Local We support you wherever you are. Innovation We deliver innovations that help your business succeed. Growth Our solutions are designed to adapt as your business grows. Industry We put our industry expertise to work for you. Choice We offer choices to fit the way you do business. 1 6 2 7 3 8 4 9 5 10 Leadership We are recognized as a leader by industry experts and trusted by SME customers. Insight Our business analytics solutions help you turn information into actionable insight. Complete We deliver a complete set of solutions designed for SMEs. Time to value We help you start fast and see results in weeks.
  • 3. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We are recognized as a leader by industry experts and trusted by SME customers. Sources: LEFT: Gartner “Magic Quadrant for ERP for Product-Centric Midmarket Companies” (12/17/10); CENTER: SAP internal data Q2 2011 plus 2009 survey of 20,000 SAP customers. RIGHT: SAP internal. The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SME customer trustSAP is a“Leader”in Gartner’s Magic Quadrant for ERP for product-centric midmarket companies 88,000 SAPSME customers 80% of SAP® Business One customers have less than 50 users 120countries 24industries 30+languages 75country offices 10,000SME partners worldwide SAP serves customers worldwide
  • 4. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 SAP BusinessObjects™ Edge Business intelligence and performance management software that fits your business SAP BusinessObjects BI OnDemand Complete, cloud-based business intelligence solution SAP Crystal solutions Simple and affordable business intelligence tools for everyday use Better decisions We deliver a complete set of solutions designed for SMEs. Best-run business Complete, integrated, and affordable ERP solution for small businesses On-demand solution that is complete, integrated, and adaptable Powerful, industry-specific solutions for midsize businesses Business management solutions Streamlined processes Business analytics solutions
  • 5. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We offer choices to fit the way you do business. We provide the complete, integrated functionality your small or midsize enterprise needs — delivered in the way you want. Solutions Packaged Custom Deployment On-premise On-device On-demand Hosted Licensing Perpetual Subscription
  • 6. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We put our industry expertise to work for you. Support for 24 major industries Co-innovation from partners and customers, delivering 1,300+ industry-specific solutions Built-in best practice support Without the out-of-the-box SAP Best Practices and templates for the medical device industry, we wouldn’t have been able to implement our solution so quickly with so little customization. Scott Baker, IT Manager, OraSure Technologies Inc.
  • 7. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We help you start fast and see results in weeks. Sources: CENTER: benchmark from customers, partners, and internal 2010 (Numbers are estimates only. Actual implementation time depends on customer requirements and specific customer situation.) Our SAP software gave us an out-of-the-box solution that helped us accomplish our business goals at a cost that a start-up could afford. Coy Wright, VP of IT, Pacific Drilling Services Inc. Innovative packaging l Best practice templates l Preconfigured and preintegrated applications Fast time to value l ERP in 2–12 weeks l BI in 1 day–8 weeks Affordable solutions l Fixed scope l Fixed cost
  • 8. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 Our business analytics solutions help you turn information into actionable insight. SAP has helped us see our business very clearly in a cost-effective manner. We can put in place better controls and enable managers to run their operations more efficiently. Jason Ackerman, CFO and Founder, FreshDirect Data clutter Outdated information Confusion Insight Real-time data Confidence 0 2 4 6 8 10 12 14 DA1 DA2 DA3 DA4 0 20 40 60 EMEA DACH L AC NA Asia Pacific Japan Our business analytics solutions free you from sorting through ad hoc reports, spreadsheets, and databases – giving you the insight that drives better decision making.
  • 9. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We deliver innovations that help your business succeed. We build Leading the industry in R & D investment We integrate Acquiring companies that deliver innovation, not legacy technology We partner Co-innovating new solutions and technologies with customers and partners Source LEFT: SAP analysis of public financial statements, based on three-year average R & D as percent of revenue Our pace-setting innovations include: Mobility Cloud computing Analytics In-memory Rapid deployment solutions
  • 10. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 Our solutions are designed to adapt as your business grows. Proven scalability to support from 10 users to more than 1,000 users Functionality that handles from 100 transactions to 1 million transactions Adaptable solutions that provide options for adding new functionality, enabling new business models, or growing internationally Flexible configuration options so you can buy what you need now, add more laterMarket change Organization change Business model change
  • 11. Sources: SAP Internal Q2 2011 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 We support you wherever you are. SAP solutions for small businesses and midsize companies meet global and local business requirements in 80+ countries Localized solutions, global presence Our solutions are available in 30+ languages and 50 country-specific versions There are hundreds of SAP partner applications available from everywhere on earth. And if they can help in Alice Springs, 1,500 kilometers from the nearest major city, they can help anywhere. Simon Worssam, Director, The Alice Springs Watershed SAP and partners support you worldwide on a local level with 24x7 service and 7 global support centers Alice Springs
  • 12. 1 Leadership 3 Choice 4 Industry 5 Time to Value 6 Insight 7 Innovation 9 Local 10 Ecosystem 2 Complete 8 GrowthTop 10 Our extensive ecosystem of partners and customers gives you more choices and more resources. Sources: SAP Internal - Facts as of Q2 2011 from Corporate Communications 2,000,000 SDN community members 10,000 SME partners (3,000 VARs) 88,000 SME customers (and growing) SME customer Breadth of coverage Our extensive network of partners and customers expands the range of products, services, and problem solving Depth of knowledge Access the industry- specific business expertise and technical know-how you need to meet your business and IT challenges
  • 13. Top 10 © 2011 SAP AG. All rights reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.