This document provides instructions for handling customer tips in Odoo Point of Sale (POS). It explains that tips should be set up as a separate consumable product in Odoo. It outlines the steps to create a "Tip" product, install the POS module, activate tip acceptance in each POS, and select the tip product so that a tip button appears during checkout to accept tips from customers. Customers can then add a tip during payment to properly manage and track tips received.
2. INTRODUCTION
Tips are the gesture of gratitude and customer satisfaction. In several businesses, customers often give
tips to the people who served them. Sometimes the Tips will be great in value and we need to manage it
properly. So here comes our question, how to handle this tip in odoo. We can manage the tips given by
customers effectively in Odoo POS. In Odoo the tips are managed as a separate consumable type product.
Here in this blog I will be explaining how to handle the tips in Odoo point of sale
3. How to do it ?
We already mentioned that the tips are managed as a separate product. So before going to
further configuration and settings, let us see how to create a Tip product.
Go to Products menu and create a product named Tip as consumable type product.
4. Note: Make sure that the product type is a consumable type.
Once the product is created the next step is about the configurations. First Go to app store
and install the odoo point of sale module. After successful installation of the module,
navigate to Point of sale -> Dashboard, and create POS.
5. Now we have to activate Tip accept option in each POS.
Select the point of sale where you wish to activate Tip acceptance.
Click ‘More’ option to display the hidden menu options.
6. Then click on the settings , you will be navigated to a new window, where you can see a
number option related to that particular POS
7. Scroll down the screen you can see a option ‘Tip Product’ under features selection. The Tip Product field is
a many2one field, click the field and select the product we have created earlier.
8. Now click on Save button. A new Tip button will be appeared in POS window.
9. Select the products in order line, then go to the payment, there you can see the button to accept the tips, click
on it and accept the tips.
10. Refer this link for more:
https://www.cybrosys.com/blog/how-to-handle-customer-tips-in-pos
11. Thank You !
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