2. NATIONAL ACCOUNTS
STATUS WITH YORK
®
Customized & Tailored
to Your Requirements
We understand the unique goals
and objectives of your account.
Your National Accounts team will
develop individualized solutions
that are consistent for all your
locations while addressing their
specific needs.
Your engineers can directly interface with
York to develop space prototype designs.
This minimizes the initial cost of the
equipment through consistency in equipment
design and options required, ultimately
providing the highest value. Notes on the plans
are clear and concise, eliminating the need
for additional changes, clarifications or phone
calls after the project has begun.
Your National Accounts Team has elevated
control over the entire“quote to ship” process
to expedite your order. And with York’s
“Life-Cycle” commitment, we’ll be there with
continued service and support after installation
is complete.
PLAN
REVIEW
ACCOUNT
SET UP
PREFERRED
PRICING
ORDER
PROCESSING
& TRACKING
PROJECT
MANAGEMENT
& PLANNING
ORDER
TRACKING
TRAINING, TECHNICAL
REVIEWS & SERVICE
ASSISTANCE
CLIENT SERVICES
REPRESENTATIVE
TECHNICAL FIELD
SUPERVISOR
PRODUCT
APPLICATIONS
SPECIALIST
NATIONAL
ACCOUNTS SALES
MANAGER
800.481.9738
ONE NUMBER
provides you direct
access to your National
Accounts team
York has earned its reputation of quality, efficiency
and durability by providing heating and cooling
solutions for the world’s most prestigious buildings
for over 140 years.Yet, we know that it takes more
than trusted, best-in-class products to succeed.
Healthy, long-term business is also about service and
relationships. Through National Account status,
you’ll have a knowledgeable and accountable team
who continually place your best interests first,
delivering smart, timely and convenient solutions
that make financial sense and your job easier —
both now and in the future. Through National
Accounts status, you’ll have a knowledgeable and
accountable team who continually place your
best interests first.Your team is continually focused
on delivering smart, timely and convenient solutions
that make financial sense and your job easier —
both now and in the future.
3. Depth and Logistics
The York factories inventory over 2000 model numbers
and 60,000 units.This is supported by over $50 million
in inventory at more than 240 local York distributors
in North America.When time is of the essence, the
York National Accounts personnel has the capability
to search all inventory nationwide in order to ensure
that product is available. National Accounts customers
also have the option to participate in a“Quick Ship”
dedicated inventory program. Under this program,
York National Accounts will stock equipment
that is specifically configured for each of our customers’
needs.This ensures that product is always available
at any one time to meet any unexpected demands.
Serviceability
Ease of serviceability impacts the total lifecycle cost
of any product. At York, serviceability is integrated
into the design of every product we build. Key
parts and components are positioned conveniently,
facilitating direct and unobstructed access for testing,
diagnostics, repair or replacement. This provides
a safer and less physically demanding environment
for field technicians. Ultimately,York’s design for
serviceability makes it easier and more cost effective
to keep equipment running at peak performance
by reducing labor and minimizing downtime.
York also offers conventional
and renewable technologies,
controls and “GREEN”
building services such as:
One-ton splits
to 150-ton
rooftops
Leader in
MicroChannel
technology
Multi-tiered
efficiency options
Energy Recovery
Ventilation (ERV)
DehumidificationASHRAE
compliant
System controllers
to building
automation
control
Chillers
Air Handling Units
Water Source Heat Pumps
Rooftop Units
Split Systems
THE YORK
PRODUCT LINE
Technical Support and Training
National Accounts customers have access to a full-time technical field supervisor capable of troubleshooting startup issues,
warranty issues, and any technical questions from your facilities or engineering personnel. Regional training can be conducted
at a York disturber or branch location regarding: Metasys® controls, equipment maintenance and diagnostics. A listing
of scheduled classes, dates and locations is available.
ENERGY STAR®
qualified and
ASHRAE compliant
products available
In 2005, York became a part of Johnson
Controls, and coupled with other recent
acquisitions, Johnson Controls is now
the largest HVAC company in the world.
York is now positioned to provide the
most comprehensive line of equipment,
parts, installation services, audits, training
and planned maintenance – regardless
of your location.
Factory options are available including: economizers, manual
dampers, motorized dampers, smoke detectors, powered
or non-powered convenience receptacles (outlets), hot gas
bypass, phase monitors, power exhaust and enthalpy control.
York also offers conventional and renewable technologies,
controls and“green” building services such as:
• One-ton splits to 150-ton rooftops
• Leader in MicroChannel technology
• Multi-tiered efficiency options
• Energy Recovery Ventilation (ERV)
• Dehumidification
• System controllers to building automation control
• ENERGY STAR® qualified and
ASHRAE compliant products available
York Prestige™
3-12.5 Ton Direct Replacement Rooftop Units
4. THE SIMPLICITY
SMART EQUIPMENT
CONTROL SYSTEM
Versatile
The Simplicity SE control can be configured to use a standard
thermostat (easy to connect screw terminals), a sensor, or communicate
with multiple protocols to integrate with building automation systems.
Reduce field installed complexity—Each unit comes equipped with
factory installed supply, return, and outdoor air temperature sensors.
On-board USB Port
The new control comes with multiple features including: schedules,
previous faults and update capabilities that are downloadable
to a removable memory (flash drive) via an on-board USB port.
Self test and start-up reports are also available from the board.
Energy base-lining capabilities can be tracked, ultimately making your
system operate more efficiently at all times and occupancy levels.
Embedded LCD Display
Easy to use navigation buttons allow the user to quickly navigate
through functions and fault codes. Flash codes are not needed
with the clear language fault description on the LCD screen.
Safety Monitoring
Monitors each independent refrigerant circuit’s high, low-pressure
switches and suction temperature as well as outdoor, return and supply
temperatures. On units with heating, the gas valve and high temperature
limit switches are monitored on gas and electric heating units.
The control also monitors the voltage supplied and will protect the unit
if low voltage (due to a brown out) or other electrical issues occur.
Low Ambient
An integrated low-ambient control allows all units to operate
in the cooling mode down to 0°F outdoor ambient without
additional assistance. Optionally, the control board can be
programmed to lockout the compressors when the outdoor air
temperature is low or when free cooling is available.
Anti-Short Cycle Protection
To aid compressor life, an anti-short cycle delay is incorporated into
the standard controls. Compressor reliability is further ensured
by programmable minimum run times. For testing, the anti-short
cycle delay can be temporarily overridden with the push of a button.
Fan Delays
Fan on / off delays are fully programmable. Furthermore, the
heating and cooling fan delay times are independent of one another.
All units are programmed with default values based upon their
configuration of cooling and heat.
Nuisance Trip Protection &Strikes
To prevent nuisance calls, the control board uses a“three times you’re
out” philosophy. The high / low-pressure switch, anti-freeze protection,
low the unit control board will perform a lock out. The same safety
must trip three times before a hard or soft lockout will occur.
CONTROLS
FOR YOUR
APPLICATION
Controls are a key component
in maximizing efficiency and
minimizing service issues.
Whether your needs dictate
a basic, programmable ther-
mostat or a fully automated
building controls system,
we not only understand the
technology, we know how to
strategically fit the right controls
to meet your objectives.
This state-of-the-art unit control takes the best
of the already proven (Simplicity) unitary
controls & makes the equipment smarter, easier
to install, operate and service while keeping
up with technologies and regulations.
FACTORY
COMMISSIONED,
CONFIGURED,
AND TESTED
York Predator™ 6.5-12.5 Ton
Packaged Heating and Cooling Units
5. Designed and Built to Perform
York’s commercial heritage is built on our reputation
of innovation and performance – providing best-in-class
products that meet the challenge of the most
demanding environments.
100% Test Run of Each Unit -
Prior to Shipping
Each unit is run tested per AHRI Standards. All model
numbers and serial numbers are logged into the SCB
and records kept showing exact pressures of the unit
while tested in the factory, prior to shipping.
Efficiency Improvements
York is a recognized leader in efficiency improvements.York
RTU’s exceed the minimum level of energy rebates standards.
Cabinet
York units, unlike some competitors, have a powder coated
finish - not a standard paint spray process. The cabinets
are made from insulated, heavy gauge steel with the
industry leading 1000 hour salt spray rating per federal
PERFORMANCE.
EFFICIENCY. RELIABILITY.
BUILDING QUALITY - Right here in America
Exceeding customer expectations requires continual advances and attention to detail. Building your York
unit in America ensures that we can closely monitor and improve processes that directly affect quality.
The performance and reliability of your unit is the result of strict tolerances and rigorous testing that continues
throughout the entire process. It’s also the result of dedication and hard work. It takes more than just
metal and circuitry to make a York unit. It takes people of integrity from right here in the heart of America.
WARRANTY
10 years
on the
heat
exchanger
1 year
parts on the
complete
unit
5 years
on the
compressor
test standards. Each unit is complete with full perimeter
base rails for rigging and convertible from side to bottom
discharge in the field. All York units have rounded corners
and sloped tops for drainage.
Lower Repair Costs
The unit control board has a factory standard
communication feature, allowing internet access
(networking capable) to troubleshoot the rooftop unit
from a remote location. In many cases, this feature
eliminates the need to conduct a site visit for preliminary
troubleshooting. Control logic allows up to 164 units
to be“daisy-chained” for complete communication
between all rooftop units on a given customer site.
Warranty
1 year parts on the complete unit
5 years on the compressor
10 years on the heat exchanger
For ease of doing business, all warranty claims are sourced
through the network of York branches and distributors.
Extended warranties are available.
EQUIPMENT
START-UP
York works with your general
contractor, installation
contractor and project manager
to perform new equipment
certifications for our National
Accounts clients.
York’s installation certification
provides a complete start-up process
and verification to make sure all units
are installed and operating properly
according to factory specifications.
York identifies any installation
defects or manufacturer’s warranty
deficiencies to eliminate unnecessary
costs, provide peace of mind
and ensure the highest degree of
reliability and customer satisfaction.
6. MANAGING
YOUR CAPITAL
EXPENSES
INSTALLATION
FINANCING
COMMISSIONING
COST
ENERGY COST
REPAIR AND
MAINTENANCE
PREVENTIVE
MAINTENANCE
TOTAL COST
OF OWNERSHIP
UNIT COST
In developing a smart HVAC
solution, many factors should
be considered. How old is your
equipment and is it under warranty?
What are your projected repair
costs? Is poor efficiency adding
long-term expense? What are
the implications of delay?
As your partner, we guide and
support your plans for new
buildings as well as the ongoing
maintenance or renovation
of existing ones. Your National
Accounts team will perform
an objective review of your
equipment and requirements—
and deliver a plan that ensures
each of your buildings has the
system that makes the best
technical and economic sense.
NATIONAL
ACCOUNTS:
YOUR TEAM.
YOUR SUCCESS.
As your HVAC partner, we ensure your project
is achieving your technological and economic
objectives. We have the expertise, resources, and
logistics to meet your needs.
No project is too small or too large. That's why
national leaders in numerous industries rely on us for
a wide range of HVAC products and services.
As part of Johnson Controls, we are able to offer
an outstanding combination of equipment, controls
and services spanning over 125 countries worldwide.
We understand you need a reliable, responsive, central
source for HVAC equipment and services who can
support you wherever you do business. Our no-hassle
approach and complete range of comprehensive
solutions can handle your HVAC project needs
anywhere, anytime.
Find out what our National
Accounts team can do for you.
Call: 800.481.9738, option 0.
Maintenance Programs
To protect your investment, maximize efficiency
and avoid unscheduled service,York recommends
an HVAC Maintenance and Refrigeration program.
• Semi Annual Inspection
• Cooling Season Check-up
• Heating Season Check-up
• Filter Change Program
Benefits of
Planned Replacement
Putting repair dollars into equipment that is out of date
or nearing the end of its service life is not a good
investment. Plus, breakdowns and unplanned repairs
are disruptive to your business and your cash flow.
Planned replacement gives you peace of mind and keeps
your business running smoothly and cost effectively.
• With the high efficiencies of new
equipment, you can immediately
begin recouping your return on
investment with lowered utility costs.
• Avoid emergency logistics, costs
and disruption to employees.
• Allows time to plan the capital
expenditure and implement the
best solution.
7. The York®
brand of Johnson Controls, Inc. | 5005 York Drive, Norman, OK 73069 | york.com
