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Managing Transportation Capacity in
a Dynamic Market
&
DCS106
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Today’s Speakers
Kevin Zweier
VP, Transportation Practice
Chainalytics
Amy Bare
Director of Transportation –
Rates & Analysis
Kimberly-Clark Corporation
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Introduction
• Current State of
Transportation Market
• Best Practices in
Capacity Management
• Q&A
Agenda
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Who is Chainalytics?
MILESTONES
 Founded in 2001
 Established India office in 2005
 Acquired Chainnovations and Adalis’
Packaging Solutions Group in 2011
 Strategic Investment by GEF
 Acquired ROCE Partners in 2013
 Acquired Logiworx in 2014
BY THE NUMBERS
 150+ FTEs Worldwide
 Serve 300+ Unique Clients
–17 of Gartner’s Top 25 Supply
Chains
–80 Fortune 500 Companies
 Delivered 500+ Engagements
ATLANTA
MINNEAPOLIS MILAN
STOCKHOLM HELSINKI
BANGALORE
SYDNEY
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Largest TL and IM benchmark
consortium in North America,
providing apples-to-apples
comparison of costs by lane and
service
• Model Statistics (as of Jan 2014)
– $18 Billion in transportation spend
– 15 Million truck loads
– 118 Members with TL spend ranging
from $10MM to over $500MM
– Includes U.S., Canada, and Mexico
– 7 Models (Dry, Temp-Control,
Intermodal, Flatbed, 3 Short Haul)
– Equivalent to about 7% of the total
NA for-hire truckload market
Freight Market Intelligence
Consortium (FMIC)
Industries by Transportation Spend
Retail
$3.5B (21.2%)
Consumer Goods
$1.9B (11.3%)
Paper/Packaging
$1.4B (8.4%)
Industrial/Other
$1.1B (6.8%)
Food &
Beverage
$8.8B
(52.4%)
Members by Annual Spend
>$200MM
26
<$50MM
24
$100-200MM
24
$50-100MM
23
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Leading the world in essentials for a better life.
Kimberly-Clark Overview
• 58,000 employees worldwide
• $21.2 Billion in Net Sales in 2013
• Well-known global brands
HUGGIES® KLEENEX® SCOTT®
KOTEX® PULL-UPS® DEPEND®
• #1 or #2 position in more
than 80 countries
• Nearly one-quarter of the world’s
population use our products daily
• More than 140 years in business
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Consumer TissuePersonal Care
Health Care K-C Professional
Kimberly-Clark Business
Sectors
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Centrally located in Shared Service
Center
• North American Transportation
Management
– Domestic
– Import / Export
Kimberly-Clark Transportation
Overview
Freight
Procurement
Load Rates
and Manage
Systems
Optimize
and Plan
Schedule
Delivery
Appointments
Execute &
Track
Service
Approve
Payment
Truckload Intermodal Ocean LTL Parcel / Air
Parcel/Air 3%
LTL 6%
Ocean 12%
Intermodal
24%
Truckload
55%
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Introduction
• Current State of
Transportation Market
• Best Practices in
Capacity Management
• Q&A
Agenda
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Economic Recovery?
Sources: BEA; U.S. Department of Commerce © Statista 2014Additional Information: United States; BEA; 2009-2013
Quarterly Growth of the Real GDP in the United States
2009 to 2013
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
It’s All About the Drivers
“Practically every truck
manufacturer and nearly all
employers complain of the
great difficulty of securing
drivers who are competent
and who will work handling
freight aside from those who
drive . . .
Traffic World, Dec. 12, 1916
2011 CSCMP State of Logistics Report
horses.”
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Driver Turnover
Source: American Trucking Associations (ATA). Large carriers are those with annual revenues above $30 million.
Annualized Line-haul Driver Turnover
Q4’04-Q4’13
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Hours of Service
Source: Open Road Drivers Plan 2013 From ATRI survey
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Equipment & Shipment Trends
Source: ACT Research for tractors; ATA for shipments. Tractors in 000s;
shipments put in an index for comparative purposes vs. tractors.
Tractor Shrinkage vs. Dry Van Shipments
8 Years old or newer 15 Years old or newer Van Shipments
3,000
2,750
2,500
2,250
2,000
1,750
1,500
1,250
1,000
750
-18.9%
-11.7%
-18.1%
2006 2013
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
North American TL Market is
Huge and Efficient
This relationship is basically the same for all regions
we work in, but not necessarily all modes.
Annual TL
Freight Market
$300B Transport Topics Top 10 Carriers
$13B
“Large”
$200MM Shipper
Chainalytics
TL Consortium
$18B
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
NA Truckload Market Trends:
Dry Van & Temp Control
March 2013 to February 2014
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Introduction
• Current State of
Transportation Market
• Best Practices in
Capacity Management
• Q&A
Agenda
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Realities of Capacity
Management
Transportation is not a pure commodity.
It is a varying service that often directly touches your customer.
A transportation procurement event is as much a
relationship management process as a pricing event.
Nothing is contractually binding at the end of the procurement event.
Going to market, or market testing your rates, should be a
healthy part of the relationship management process.
Just because there is no contract commitment, does not mean there is not power.
There are many different approaches to carrier management.
You need to fit the strategy to what is important to your company.
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Factors that Drive
Transportation Strategies
Network
• Is the network one directional or more out and back?
• Are the volumes and lanes highly variable or more steady state?
Carrier/Shipper
Sophistication
• Can they communicate electronically at the transaction-level?
• Is there a good TMS in place to provide strong historical data?
• Are carrier relationships and communications centralized?
Market
Standardization
• Is there a high level of equipment variability for the same activity?
• Is there a unified standard for communication and legislation across
the market?
Unfortunately, there is not a “one-size fits all” strategy.
Service
Risk Tolerant
• If there is a carrier service failure, what is your business risk tolerance?
• Do you have the people, process and systems to manage service
failures?
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Capacity Management Strategy
Procurement Event
Post-Awarding
Scenario
Analysis
Rate Collection &
Communication
Getting Ready
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Procurement Event
Identified vs. Real Savings
Starting Point
(Not Real)
Easy to Correct,
but Tough to Find
Lapse in
Relationship
Management
Uncontrollable
Bid Rate Result
Assuming Perfect
Execution
Historical Average
Costs per Lane prior to
Procurement Event
Expedites and Outlier
Events Need to be
Removed from Savings
Potential
New Carrier Not
Working Out or
Carriers Not Accepting
Tenders
Incorrect Tendering
by Mode, Carrier, Lane
Definition, etc.
Savings “leakage” typically occurs as a result
of poor carrier relationship management
or errors in new rate implementation.
Where Leakage
Occurs
Base Costs
Theoretical
Savings Target
Operational
Reality
Carrier
Failure
Implementation
Failure
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Capacity Management Strategy
Transportation Mode Analysis
 Change modes
 Change size of fleet
 Cross-divisional consolidation
 Consolidation strategies
 Demand shifts
 Adjust delivery windows
 New service requirements
 Collaboration with shippers
What-if Analysis Considerations
• Network and cost trade-offs are too complex for
spreadsheet analysis
• Must be analyzed leveraging a transportation
optimization modeling tool that can calculate the
billions of potential assets routing possibilities vs.
one-way carrier costs
• Must look at both cost optimization and repeatability
of asset utilization to ensure value through the year
• Costing and analysis need to be objective and free
from bias of the outcome
Consolidation
(Co-shipping)Point-to-Point Rates Private/Dedicated Fleet
?
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
Kimberly-Clark Transportation
Strategy
Optimal Supply
Chain Execution
Daily Optimization
Secure
Carrier
Capacity
to Drive
Revenue
Growth
Deliver
On-Time
Service
Procure
Below
Market
Transportation
Rates
Multi-Tiered Carrier Strategy
Integrated Processes through “Best of Breed” Transportation Management System
Talent with Transportation Expertise
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Leverage core carrier strategy to balance cost, service and capacity
– Majority of volume handled through core providers
• Not a traditional “bidder”
– Strategic approach to carrier relationship management
– Triggers for pricing action
• CHAINalytics benchmarking
• Market conditions
• Network changes
• Be a preferred shipper: consistent and driver-friendly freight
– Collaborate with customers to reduce / eliminate inefficient practices
• Leverage JDA Transportation Modeler for savings opportunities and to
understand impacts of pricing proposals
– Best value proposition
– Identifies optimal scenario based on available rates and capacity constraints
Kimberly-Clark Thoughts on
Capacity Management
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
JDA TMS
• Optimization Daily
• Constraints for Service and
Capacity
• Capacity Set by Origin
– No Lane Awards
– Do Not Take Rejects
• Review IM Opportunities Daily
• Track Optimization Conformance
• Modeling Tool Used For “What if”
Scenarios on Pricing & Capacity
Changes
• Process Capability
– Leverage Continuous Improvement
Clear Expectations of Carriers
• Weekly/Monthly Reporting and
Service Review Calls
– Tender Response / Acceptance
– Delivery Response
– Advance Notification
– On-Time Delivery
• Must meet Daily Load Targets
plus Surge Capacity
• Monthly Capacity Reviews
• Quarterly Assessments
• Bi-annual Carrier Strategy
Kimberly-Clark’s Tools & Processes
to Support Carrier Relationships
Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL
• Introduction
• Current State of
Transportation Market
• Best Practices in
Capacity Management
• Q&A
Agenda
Questions?
abare@kcc.com
kzweier@chainalytics.com

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[JDA FOCUS 2014] Managing Transportation Capacity in a Dynamic Market

  • 1. Managing Transportation Capacity in a Dynamic Market & DCS106
  • 2. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Today’s Speakers Kevin Zweier VP, Transportation Practice Chainalytics Amy Bare Director of Transportation – Rates & Analysis Kimberly-Clark Corporation
  • 3. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Introduction • Current State of Transportation Market • Best Practices in Capacity Management • Q&A Agenda
  • 4. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Who is Chainalytics? MILESTONES  Founded in 2001  Established India office in 2005  Acquired Chainnovations and Adalis’ Packaging Solutions Group in 2011  Strategic Investment by GEF  Acquired ROCE Partners in 2013  Acquired Logiworx in 2014 BY THE NUMBERS  150+ FTEs Worldwide  Serve 300+ Unique Clients –17 of Gartner’s Top 25 Supply Chains –80 Fortune 500 Companies  Delivered 500+ Engagements ATLANTA MINNEAPOLIS MILAN STOCKHOLM HELSINKI BANGALORE SYDNEY
  • 5. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Largest TL and IM benchmark consortium in North America, providing apples-to-apples comparison of costs by lane and service • Model Statistics (as of Jan 2014) – $18 Billion in transportation spend – 15 Million truck loads – 118 Members with TL spend ranging from $10MM to over $500MM – Includes U.S., Canada, and Mexico – 7 Models (Dry, Temp-Control, Intermodal, Flatbed, 3 Short Haul) – Equivalent to about 7% of the total NA for-hire truckload market Freight Market Intelligence Consortium (FMIC) Industries by Transportation Spend Retail $3.5B (21.2%) Consumer Goods $1.9B (11.3%) Paper/Packaging $1.4B (8.4%) Industrial/Other $1.1B (6.8%) Food & Beverage $8.8B (52.4%) Members by Annual Spend >$200MM 26 <$50MM 24 $100-200MM 24 $50-100MM 23
  • 6. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Leading the world in essentials for a better life. Kimberly-Clark Overview • 58,000 employees worldwide • $21.2 Billion in Net Sales in 2013 • Well-known global brands HUGGIES® KLEENEX® SCOTT® KOTEX® PULL-UPS® DEPEND® • #1 or #2 position in more than 80 countries • Nearly one-quarter of the world’s population use our products daily • More than 140 years in business
  • 7. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Consumer TissuePersonal Care Health Care K-C Professional Kimberly-Clark Business Sectors
  • 8. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Centrally located in Shared Service Center • North American Transportation Management – Domestic – Import / Export Kimberly-Clark Transportation Overview Freight Procurement Load Rates and Manage Systems Optimize and Plan Schedule Delivery Appointments Execute & Track Service Approve Payment Truckload Intermodal Ocean LTL Parcel / Air Parcel/Air 3% LTL 6% Ocean 12% Intermodal 24% Truckload 55%
  • 9. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Introduction • Current State of Transportation Market • Best Practices in Capacity Management • Q&A Agenda
  • 10. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Economic Recovery? Sources: BEA; U.S. Department of Commerce © Statista 2014Additional Information: United States; BEA; 2009-2013 Quarterly Growth of the Real GDP in the United States 2009 to 2013
  • 11. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL It’s All About the Drivers “Practically every truck manufacturer and nearly all employers complain of the great difficulty of securing drivers who are competent and who will work handling freight aside from those who drive . . . Traffic World, Dec. 12, 1916 2011 CSCMP State of Logistics Report horses.”
  • 12. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Driver Turnover Source: American Trucking Associations (ATA). Large carriers are those with annual revenues above $30 million. Annualized Line-haul Driver Turnover Q4’04-Q4’13
  • 13. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Hours of Service Source: Open Road Drivers Plan 2013 From ATRI survey
  • 14. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Equipment & Shipment Trends Source: ACT Research for tractors; ATA for shipments. Tractors in 000s; shipments put in an index for comparative purposes vs. tractors. Tractor Shrinkage vs. Dry Van Shipments 8 Years old or newer 15 Years old or newer Van Shipments 3,000 2,750 2,500 2,250 2,000 1,750 1,500 1,250 1,000 750 -18.9% -11.7% -18.1% 2006 2013
  • 15. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL North American TL Market is Huge and Efficient This relationship is basically the same for all regions we work in, but not necessarily all modes. Annual TL Freight Market $300B Transport Topics Top 10 Carriers $13B “Large” $200MM Shipper Chainalytics TL Consortium $18B
  • 16. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL NA Truckload Market Trends: Dry Van & Temp Control March 2013 to February 2014
  • 17. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Introduction • Current State of Transportation Market • Best Practices in Capacity Management • Q&A Agenda
  • 18. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Realities of Capacity Management Transportation is not a pure commodity. It is a varying service that often directly touches your customer. A transportation procurement event is as much a relationship management process as a pricing event. Nothing is contractually binding at the end of the procurement event. Going to market, or market testing your rates, should be a healthy part of the relationship management process. Just because there is no contract commitment, does not mean there is not power. There are many different approaches to carrier management. You need to fit the strategy to what is important to your company.
  • 19. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Factors that Drive Transportation Strategies Network • Is the network one directional or more out and back? • Are the volumes and lanes highly variable or more steady state? Carrier/Shipper Sophistication • Can they communicate electronically at the transaction-level? • Is there a good TMS in place to provide strong historical data? • Are carrier relationships and communications centralized? Market Standardization • Is there a high level of equipment variability for the same activity? • Is there a unified standard for communication and legislation across the market? Unfortunately, there is not a “one-size fits all” strategy. Service Risk Tolerant • If there is a carrier service failure, what is your business risk tolerance? • Do you have the people, process and systems to manage service failures?
  • 20. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Capacity Management Strategy Procurement Event Post-Awarding Scenario Analysis Rate Collection & Communication Getting Ready
  • 21. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Procurement Event Identified vs. Real Savings Starting Point (Not Real) Easy to Correct, but Tough to Find Lapse in Relationship Management Uncontrollable Bid Rate Result Assuming Perfect Execution Historical Average Costs per Lane prior to Procurement Event Expedites and Outlier Events Need to be Removed from Savings Potential New Carrier Not Working Out or Carriers Not Accepting Tenders Incorrect Tendering by Mode, Carrier, Lane Definition, etc. Savings “leakage” typically occurs as a result of poor carrier relationship management or errors in new rate implementation. Where Leakage Occurs Base Costs Theoretical Savings Target Operational Reality Carrier Failure Implementation Failure
  • 22. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Capacity Management Strategy Transportation Mode Analysis  Change modes  Change size of fleet  Cross-divisional consolidation  Consolidation strategies  Demand shifts  Adjust delivery windows  New service requirements  Collaboration with shippers What-if Analysis Considerations • Network and cost trade-offs are too complex for spreadsheet analysis • Must be analyzed leveraging a transportation optimization modeling tool that can calculate the billions of potential assets routing possibilities vs. one-way carrier costs • Must look at both cost optimization and repeatability of asset utilization to ensure value through the year • Costing and analysis need to be objective and free from bias of the outcome Consolidation (Co-shipping)Point-to-Point Rates Private/Dedicated Fleet ?
  • 23. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL Kimberly-Clark Transportation Strategy Optimal Supply Chain Execution Daily Optimization Secure Carrier Capacity to Drive Revenue Growth Deliver On-Time Service Procure Below Market Transportation Rates Multi-Tiered Carrier Strategy Integrated Processes through “Best of Breed” Transportation Management System Talent with Transportation Expertise
  • 24. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Leverage core carrier strategy to balance cost, service and capacity – Majority of volume handled through core providers • Not a traditional “bidder” – Strategic approach to carrier relationship management – Triggers for pricing action • CHAINalytics benchmarking • Market conditions • Network changes • Be a preferred shipper: consistent and driver-friendly freight – Collaborate with customers to reduce / eliminate inefficient practices • Leverage JDA Transportation Modeler for savings opportunities and to understand impacts of pricing proposals – Best value proposition – Identifies optimal scenario based on available rates and capacity constraints Kimberly-Clark Thoughts on Capacity Management
  • 25. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL JDA TMS • Optimization Daily • Constraints for Service and Capacity • Capacity Set by Origin – No Lane Awards – Do Not Take Rejects • Review IM Opportunities Daily • Track Optimization Conformance • Modeling Tool Used For “What if” Scenarios on Pricing & Capacity Changes • Process Capability – Leverage Continuous Improvement Clear Expectations of Carriers • Weekly/Monthly Reporting and Service Review Calls – Tender Response / Acceptance – Delivery Response – Advance Notification – On-Time Delivery • Must meet Daily Load Targets plus Surge Capacity • Monthly Capacity Reviews • Quarterly Assessments • Bi-annual Carrier Strategy Kimberly-Clark’s Tools & Processes to Support Carrier Relationships
  • 26. Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL • Introduction • Current State of Transportation Market • Best Practices in Capacity Management • Q&A Agenda