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T.CHANDHRA SAYKHAR,
NO.12, Narmatha 2nd
Cross St, PHONE: 9884350250
Jothi Nagar, Annanur, Chennai-62. E-MAIL: chandhsayker@gmail.com
PROFESSIONAL SUMMARY:
Total 7yrs 11months work experience of which 4yrs in PEGA testing & 1.5 yrs in PEGA Development in BFS, Health care
respectively, with good exposure in Agile, Agile Scrum & Smart BPM Methodologies.
As a Tester:
 Experience in System testing, Integration testing, and Functionality and Regression testing on Web applications.
 Having good experience on Technologies like Pega PRPC.
 Good experience in Agile, Agile Scrum & Smart BPM Methodologies.
 Worked on KOFAX & Content Manager applications.
 Good exposure in Requirements understanding and analyzing.
 Participated in preparing Test Plan and Traceability Matrices Documents and having a walkthrough with the
stakeholders.
 Good knowledge on test strategy documents.
 Experience in preparation of Test scenarios, Test cases and executing the same.
 Expertise in Test results evaluation and finding critical issues.
 Expertise in effort calculation & estimation for the project.
 Prompt in escalating issues and reporting defects.
 Tracking the defects through the Bug life cycle and retesting until fix.
 Good Experience in ADPART Tool.
 Good knowledge on HP Quality Center.
 Participated in review meeting and Status meetings.
 Expertise in preparation of Case Study, Lessons learned documents and Test Closure activities.
As a Developer:
 Worked in the Design and Development of Data Model, Process Flow, Activities, and UI Properties.
 Good Experience in Smart BPM.
 Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
 Participated in Unit testing.
TECHNICAL SKILLS
 Operating System : Windows
 BPM Tools : PEGA (PRPC V 6.2 & V7.1)
 Automation Tools : ADPART3.1, Selenium IDE(Hands-on Only)
 Testing Tools : Quality Center 9.2, 10.0 & ALM
 Programming Languages : SQL, MS Office Tools.
 Frameworks Worked : KYC from BFS Framework
CERTIFICATIONS
 CMBB Certified in V6.1 with 100% in 2014
 CSA certified in V6.1 with 84% in 2012
 GNIIT certified for the year 2008 in NIIT with 75%.
PROFESSIONAL HISTORY
Cognizant Technology Solutions, Chennai – January 2009 thru Present
Client : Allianz
Project Name : Azure II
Duration : May 2016 to Present
Platform & Skills : BPM Tool: PEGA RULES Process Commander V7.1 with SmartBPM Methodology
Tools Utilized : HP ALM.
Role : Senior Tester
Scope:
Allianz Commercial caters for the needs of businesses through two departments: SME (small to medium enterprises) and
Mid Corporate (medium to large enterprises).
Allianz Commercial Mid Corporate consists of four lines of business; Property & Casualty, Motor Fleet, Motor Trade and
Engineering (inspection and insurance) offering tailored propositions to businesses in the UK. In the region of 1000
Underwriters, Business developers and support staff work across a UK head office and a wide branch network of 20
offices, including an offshore operation, to identify and meet client needs through intermediaries. This contributes to an
existing Gross Written Premium of circa £900m for the Commercial division.
Roles & Responsibilities:
1. Participated in MTP, Estimation preparation
2. Developed, designed, planned, and scripted testing scenarios for feature and regression testing
3. Analyzed software requirements and design documentation
4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the
product.
5. Effectively communicated, documented, and validated software defects
6. Test Closure Activities like Preparation of Test Summary report.
7. Participated in migration of Manual to Automation
Client : Royal Bank of Canada
Project Name : Centralized Client Document Initiative (CCDI)
Duration : August 2015 to April 2016
Platform & Skills : KOFAX & IBM Content Manager with Waterfall Methodology
Tools Utilized : HP QC.
Role : Senior Tester
Scope:
The project is going to centralize all RBC I&TS client documents globally onto a solitary platform. The suite of client
documents from all the RBC I&TS offices globally will be deposited on a central repository. Earlier Canadian Clients scan
and index the documents and save the metadata into Hybrid Image system by using Kofax Solution. Clients can able to
view the documents via CMS Viewer. Clients from other geographies (Europe/APAC) stores documents and images
using share points, respective local drives and alfresco software. At Current Kofax system is being implemented for other
geographies (Europe/APAC) in addition to Canada for Scanning and Indexing the data. All the indexed documents
[Metadata and images] from Kofax will be stored in Content Manager. EClient portal is introduced in the Future state of
CCDI for viewing the Metadata files. By Using the NAS Folder and Bulk Loader activity all the Historical files like Hybrid
Image System, Other Geographies Repositories will be migrated to Content manager. Here CDR will act as middleware
connectivity for Kofax and Content manager for maintaining client details
Roles & Responsibilities:
1. Participated in MTP, Estimation preparation
2. Developed, designed, planned, and scripted testing scenarios for feature and regression testing
3. Analyzed software requirements and design documentation
4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the
product.
5. Effectively communicated, documented, and validated software defects
6. Test Closure Activities like Preparation of Test Summary report.
Client : HealthNet
Project Name : ABS Modernization
Duration : March 2015 to July 2015
Platform & Skills : BPM Tool: PEGA RULES Process Commander V6.2 & V7.1 with SmartBPM Methodology
Tools Utilized : HP QC.
Role : Senior Tester
Scope:
Health Net Inc. is among the largest publicity traded managed health care companies in USA. Health Net offers health
insurance plans for individuals and families, groups/companies, and Medicare beneficiaries in Arizona, California,
Oregon, and Washington .The company’s large and small business portfolio of products include HMO, PPO, tailored
networks, health savings account HAS and “Salud”, a plan specifically for Hispanics.
The PEGA RMC tool was created to enable users to configure an RMC by answering a series of questions that are
specific for a particular business unit. Each business unit has the ability to ask and respond to “questionnaires” which
will be used for the RMC configuration in the PEGA tool. Responses to these questions drive to populate data and rules
related to an RMC.
Roles & Responsibilities:
1. Developed, designed, planned, and scripted testing scenarios for feature and regression testing
2. Analyzed software requirements and design documentation
3. Created test plans and test cases to validate business logic and software performance using Black box (functional)
4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the
product.
5. Effectively communicated, documented, and validated software defects
Client : LBG
Duration : Jan 2013 to Feb 2015
Platform & Skills : BPM Tool: PEGA RULES Process Commander V6.2 & V7.1 with Agile & Agile Scrum
Methodology
Tools Utilized : HP QC, ADPART3.1.
Role : Test Lead & Senior Tester
Scope:
Lloyds Banking Group plc is a major British financial institution with market capitalization of approximately GB £43.1
billion as of 6 June 2013. PEGA Simplification initiative is started within the bank to automate end to end business
solutions by integrating all existing platforms via multiple interfaces using PEGA BPM methodology. Performed the role
of QA Tester in delivering core projects like ‘ISA Transfers Simplification’; this is a regulatory project as per UK HMRC
norms & the same was delivered with complete customer satisfaction.
 CAT1 – Change requests on ISA applications
Roles & Responsibilities:
1. Developed, designed, planned, and scripted testing scenarios for feature and regression testing
2. Analyzed software requirements and design documentation
3. Created test plans and test cases to validate business logic
4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the
product.
5. Effectively communicated, documented, and validated software defects
 GAML –Global Anti Money Laundering, is the application which consists of New To Bank Customers and Ongoing
Know Your Customer details in a formulated procedure.
Roles & Responsibilities:
1. PEGA 7.1 Upgradation testing with 7.1 functionalities
2. Requirement Analysis, Test scenario/Test case design, liaise with Business Analyst for sign off/clarification, Test
Execution, Defect Logging & RTM Creation
3. Responsible for status reporting to Test Lead & Test Manager
4. Integration Testing, Regression Testing & System Testing execution
5. Automation QTP scripts used for Integration Testing.
 ISA Transfers Simplification – allow customers to transfer ISA funds from one bank to another bank automatically
via BACS; experienced on ‘Transfer IN’ (Transfer from other bank to Lloyds Banking Group) as well as ‘Transfer Out’
(Transfer from Lloyds Banking Group to other bank)
Role & Responsibilities:
1. Creation of Scenarios through ADPART tool.
2. Usage of PEGA Clipboard & Tracer for White Box testing.
3. Integration Testing, Regression Testing & System Testing execution
4. Responsible for status reporting to Test Lead & Test Manager
5. Test Closure Activities like Preparation of Test Summary report, Release over view presentation and
Retrospective Report.
6. Automation QTP scripts used for Integration Testing.
Client : Health Net
Project Name : Health Net 51-100
Duration : June 2011 to DEC 2012
Platform & Skills : BPM Tool: Pega RULES Process Commander 6.2 & 6.3 with Smart BPM Methodology
Tools Utilized : HP QC, My SQL.
Role : Pega Developer
Scope:
Health net 51-100 is an application used by Health Net insurance company for their new process for the Small Business
Quote companies which contains employees between 51 and 100. Insurance plans for each employees has been allocated
through this system by creating quotes by internal users of the Insurance company like Brokers, Account executives and
Underwriters. This application has the renewal functionality which renews the plans which are allocated to the
employees based on the effective dates. After the quote creation, the allotted plans will be sent to ABS application then the
plan gets activated. For the renewals, the quotes will be fetched from ABS application and renewed.
Roles & Responsibilities:
As a team member, executed the following responsibilities:
1. Prepared Application profiler and Application Accelerator using Direct Capture Objective tool
2. Developed Harness, Sections, Pages, Frames using PEGA 6.1, 6.2 & 6.3
3. Integrated PEGA 6.1 with My SQL to perform data base operation
4. Worked on Activity, Correspondence & Agents.
5. Have worked in Unit testing in PEGA 6.2
6. Providing timely updates and effective Stakeholders management.
Project Name : Brinker Internationals
Duration : January 2009 – June 2011
Client : Brinker Internationals
Applications Used : AS400 and JD Edwards
Role : Senior Process Executive.
Roles & Responsibilities:
 Handling queues.
 Active member of the Development and Implementation team.
 To show the productive improvement based on the contract with the client
 Taking Initiative and acting as a Good Team Player
KEY ACHIEVEMENTS:
 I was honored as Idea Champion from the clients for the Innovating an macro which helped in reduction of
process expense
 2 Wow Award for demonstrating exceptional performance in Service Delivery
 I was honored as Pillar of the Month Award for the Month of April 2016.
EDUCATION:
 Pursing Masters of Business Administration- Systems Management 2nd yr from University of Madras.
 Bachelor of Business Administration from Jaya College Of Arts & Science, University of Madras(2004-2007)
PERSONAL PROFILE
Name : T. Chandhra Saykhar
Date of birth : 26th
June 1987
Nationality : Indian
Language known : English, Hindi, Tamil, Telugu.
DECLARATION
I hereby declare that the above-mentioned details are true to the best of my knowledge and belief.
Place: Signature
Date: (T.CHANDHRA SAYKHAR)

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Resume_Chandhru-NOV-2016

  • 1. T.CHANDHRA SAYKHAR, NO.12, Narmatha 2nd Cross St, PHONE: 9884350250 Jothi Nagar, Annanur, Chennai-62. E-MAIL: chandhsayker@gmail.com PROFESSIONAL SUMMARY: Total 7yrs 11months work experience of which 4yrs in PEGA testing & 1.5 yrs in PEGA Development in BFS, Health care respectively, with good exposure in Agile, Agile Scrum & Smart BPM Methodologies. As a Tester:  Experience in System testing, Integration testing, and Functionality and Regression testing on Web applications.  Having good experience on Technologies like Pega PRPC.  Good experience in Agile, Agile Scrum & Smart BPM Methodologies.  Worked on KOFAX & Content Manager applications.  Good exposure in Requirements understanding and analyzing.  Participated in preparing Test Plan and Traceability Matrices Documents and having a walkthrough with the stakeholders.  Good knowledge on test strategy documents.  Experience in preparation of Test scenarios, Test cases and executing the same.  Expertise in Test results evaluation and finding critical issues.  Expertise in effort calculation & estimation for the project.  Prompt in escalating issues and reporting defects.  Tracking the defects through the Bug life cycle and retesting until fix.  Good Experience in ADPART Tool.  Good knowledge on HP Quality Center.  Participated in review meeting and Status meetings.  Expertise in preparation of Case Study, Lessons learned documents and Test Closure activities. As a Developer:  Worked in the Design and Development of Data Model, Process Flow, Activities, and UI Properties.  Good Experience in Smart BPM.  Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.  Participated in Unit testing. TECHNICAL SKILLS  Operating System : Windows  BPM Tools : PEGA (PRPC V 6.2 & V7.1)  Automation Tools : ADPART3.1, Selenium IDE(Hands-on Only)  Testing Tools : Quality Center 9.2, 10.0 & ALM
  • 2.  Programming Languages : SQL, MS Office Tools.  Frameworks Worked : KYC from BFS Framework
  • 3. CERTIFICATIONS  CMBB Certified in V6.1 with 100% in 2014  CSA certified in V6.1 with 84% in 2012  GNIIT certified for the year 2008 in NIIT with 75%. PROFESSIONAL HISTORY Cognizant Technology Solutions, Chennai – January 2009 thru Present Client : Allianz Project Name : Azure II Duration : May 2016 to Present Platform & Skills : BPM Tool: PEGA RULES Process Commander V7.1 with SmartBPM Methodology Tools Utilized : HP ALM. Role : Senior Tester Scope: Allianz Commercial caters for the needs of businesses through two departments: SME (small to medium enterprises) and Mid Corporate (medium to large enterprises). Allianz Commercial Mid Corporate consists of four lines of business; Property & Casualty, Motor Fleet, Motor Trade and Engineering (inspection and insurance) offering tailored propositions to businesses in the UK. In the region of 1000 Underwriters, Business developers and support staff work across a UK head office and a wide branch network of 20 offices, including an offshore operation, to identify and meet client needs through intermediaries. This contributes to an existing Gross Written Premium of circa £900m for the Commercial division. Roles & Responsibilities: 1. Participated in MTP, Estimation preparation 2. Developed, designed, planned, and scripted testing scenarios for feature and regression testing 3. Analyzed software requirements and design documentation 4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the product. 5. Effectively communicated, documented, and validated software defects 6. Test Closure Activities like Preparation of Test Summary report. 7. Participated in migration of Manual to Automation Client : Royal Bank of Canada Project Name : Centralized Client Document Initiative (CCDI) Duration : August 2015 to April 2016 Platform & Skills : KOFAX & IBM Content Manager with Waterfall Methodology Tools Utilized : HP QC. Role : Senior Tester
  • 4. Scope: The project is going to centralize all RBC I&TS client documents globally onto a solitary platform. The suite of client documents from all the RBC I&TS offices globally will be deposited on a central repository. Earlier Canadian Clients scan and index the documents and save the metadata into Hybrid Image system by using Kofax Solution. Clients can able to view the documents via CMS Viewer. Clients from other geographies (Europe/APAC) stores documents and images using share points, respective local drives and alfresco software. At Current Kofax system is being implemented for other geographies (Europe/APAC) in addition to Canada for Scanning and Indexing the data. All the indexed documents [Metadata and images] from Kofax will be stored in Content Manager. EClient portal is introduced in the Future state of CCDI for viewing the Metadata files. By Using the NAS Folder and Bulk Loader activity all the Historical files like Hybrid Image System, Other Geographies Repositories will be migrated to Content manager. Here CDR will act as middleware connectivity for Kofax and Content manager for maintaining client details Roles & Responsibilities: 1. Participated in MTP, Estimation preparation 2. Developed, designed, planned, and scripted testing scenarios for feature and regression testing 3. Analyzed software requirements and design documentation 4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the product. 5. Effectively communicated, documented, and validated software defects 6. Test Closure Activities like Preparation of Test Summary report. Client : HealthNet Project Name : ABS Modernization Duration : March 2015 to July 2015 Platform & Skills : BPM Tool: PEGA RULES Process Commander V6.2 & V7.1 with SmartBPM Methodology Tools Utilized : HP QC. Role : Senior Tester Scope: Health Net Inc. is among the largest publicity traded managed health care companies in USA. Health Net offers health insurance plans for individuals and families, groups/companies, and Medicare beneficiaries in Arizona, California, Oregon, and Washington .The company’s large and small business portfolio of products include HMO, PPO, tailored networks, health savings account HAS and “Salud”, a plan specifically for Hispanics. The PEGA RMC tool was created to enable users to configure an RMC by answering a series of questions that are specific for a particular business unit. Each business unit has the ability to ask and respond to “questionnaires” which will be used for the RMC configuration in the PEGA tool. Responses to these questions drive to populate data and rules related to an RMC. Roles & Responsibilities: 1. Developed, designed, planned, and scripted testing scenarios for feature and regression testing 2. Analyzed software requirements and design documentation 3. Created test plans and test cases to validate business logic and software performance using Black box (functional) 4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the product. 5. Effectively communicated, documented, and validated software defects Client : LBG Duration : Jan 2013 to Feb 2015
  • 5. Platform & Skills : BPM Tool: PEGA RULES Process Commander V6.2 & V7.1 with Agile & Agile Scrum Methodology Tools Utilized : HP QC, ADPART3.1. Role : Test Lead & Senior Tester Scope: Lloyds Banking Group plc is a major British financial institution with market capitalization of approximately GB £43.1 billion as of 6 June 2013. PEGA Simplification initiative is started within the bank to automate end to end business solutions by integrating all existing platforms via multiple interfaces using PEGA BPM methodology. Performed the role of QA Tester in delivering core projects like ‘ISA Transfers Simplification’; this is a regulatory project as per UK HMRC norms & the same was delivered with complete customer satisfaction.  CAT1 – Change requests on ISA applications Roles & Responsibilities: 1. Developed, designed, planned, and scripted testing scenarios for feature and regression testing 2. Analyzed software requirements and design documentation 3. Created test plans and test cases to validate business logic 4. Participated in project meetings and used analytical and problem solving skills to contribute to the quality of the product. 5. Effectively communicated, documented, and validated software defects  GAML –Global Anti Money Laundering, is the application which consists of New To Bank Customers and Ongoing Know Your Customer details in a formulated procedure. Roles & Responsibilities: 1. PEGA 7.1 Upgradation testing with 7.1 functionalities 2. Requirement Analysis, Test scenario/Test case design, liaise with Business Analyst for sign off/clarification, Test Execution, Defect Logging & RTM Creation 3. Responsible for status reporting to Test Lead & Test Manager 4. Integration Testing, Regression Testing & System Testing execution 5. Automation QTP scripts used for Integration Testing.  ISA Transfers Simplification – allow customers to transfer ISA funds from one bank to another bank automatically via BACS; experienced on ‘Transfer IN’ (Transfer from other bank to Lloyds Banking Group) as well as ‘Transfer Out’ (Transfer from Lloyds Banking Group to other bank) Role & Responsibilities: 1. Creation of Scenarios through ADPART tool. 2. Usage of PEGA Clipboard & Tracer for White Box testing. 3. Integration Testing, Regression Testing & System Testing execution 4. Responsible for status reporting to Test Lead & Test Manager 5. Test Closure Activities like Preparation of Test Summary report, Release over view presentation and Retrospective Report. 6. Automation QTP scripts used for Integration Testing.
  • 6. Client : Health Net Project Name : Health Net 51-100 Duration : June 2011 to DEC 2012 Platform & Skills : BPM Tool: Pega RULES Process Commander 6.2 & 6.3 with Smart BPM Methodology Tools Utilized : HP QC, My SQL. Role : Pega Developer Scope: Health net 51-100 is an application used by Health Net insurance company for their new process for the Small Business Quote companies which contains employees between 51 and 100. Insurance plans for each employees has been allocated through this system by creating quotes by internal users of the Insurance company like Brokers, Account executives and Underwriters. This application has the renewal functionality which renews the plans which are allocated to the employees based on the effective dates. After the quote creation, the allotted plans will be sent to ABS application then the plan gets activated. For the renewals, the quotes will be fetched from ABS application and renewed. Roles & Responsibilities: As a team member, executed the following responsibilities: 1. Prepared Application profiler and Application Accelerator using Direct Capture Objective tool 2. Developed Harness, Sections, Pages, Frames using PEGA 6.1, 6.2 & 6.3 3. Integrated PEGA 6.1 with My SQL to perform data base operation 4. Worked on Activity, Correspondence & Agents. 5. Have worked in Unit testing in PEGA 6.2 6. Providing timely updates and effective Stakeholders management. Project Name : Brinker Internationals Duration : January 2009 – June 2011 Client : Brinker Internationals Applications Used : AS400 and JD Edwards Role : Senior Process Executive. Roles & Responsibilities:  Handling queues.  Active member of the Development and Implementation team.  To show the productive improvement based on the contract with the client  Taking Initiative and acting as a Good Team Player KEY ACHIEVEMENTS:  I was honored as Idea Champion from the clients for the Innovating an macro which helped in reduction of process expense  2 Wow Award for demonstrating exceptional performance in Service Delivery  I was honored as Pillar of the Month Award for the Month of April 2016.
  • 7. EDUCATION:  Pursing Masters of Business Administration- Systems Management 2nd yr from University of Madras.  Bachelor of Business Administration from Jaya College Of Arts & Science, University of Madras(2004-2007) PERSONAL PROFILE Name : T. Chandhra Saykhar Date of birth : 26th June 1987 Nationality : Indian Language known : English, Hindi, Tamil, Telugu. DECLARATION I hereby declare that the above-mentioned details are true to the best of my knowledge and belief. Place: Signature Date: (T.CHANDHRA SAYKHAR)