1. Frost & Sullivan Information and
Communication Technologies
Individual voices in Africa
Next billion mobile subscribers

2. Africa – the dark continent?

3. Africa – The Summary
Unified Comms:
2012 - $3 billion
2020 - $8 billion
Unified communications
hardware, software and
services spend
Contact Centres:
2012 - $3 billion
2020 - $10 billion
Contact centre and
BPO markets
Broadband
2012 - $12 billion
2020 - $30 billion
Bandwidth and
broadband spend
Cloud and Virtualisation:
2012 - $2 billion
2020 - $10 billion
Internal and external cloud spend
Mobile and Wireless :
2012 - $180 billion
2020 - $300 billion
Mobile and wireless telephony
spend
Data Centre:
2012 - $ 2 billion
2020 - $ 6 billion
Data Centre hardware and
services spend
Data Centre
Mobile & Wireless
BPO /
Contact Centres
Broadband
Communications
Cloud and
Virtualisation
Unified
Communications
ICT Major Opportunities

4. 4
The penetration in the mobile broadband and internet
users is still in nascent phase
Fixed Telephone
Lines*
Mobile Cellular
Subscriptions*
Active mobile
broadband
subscriptions*
Internet users*
Fixed (wired)
broadband
subscriptions*
Households with
Internet access at
home*
Africa 1.4 53 3.8 12.8 0.2 5.7
The Americas 28.5 103.3 30.5 56.3 15.5 49.7
Asia and Pacific 13 73.9 10.7 27.2 6.2 24.9
Europe 39.1 119.5 54.1 74.4 25.8 72.2
Arab States 9.7 96.7 13.3 29.1 2.2 26.1
CIS 26.3 143 14.9 47.6 9.6 38.5
0
75
150
225
300
375
450
525
600
Numberof*per100inhabitants
Telecommunication Penetration in Africa vs. the World in 2011
Source: ITU

5. 5
The Mobile broadband will be the key internet services growth driver in Africa, however this hinges on operator commitment to advanced technology
platforms. Fixed access services to be revived through convergence strategies
Mobile broadband is the key driver for growth into the
region
Stage of Development
AdoptionRate
Low
High
Introduction Growth Maturity Decline
Mobile
broadband
VoIP/mobile VoIP
Fixed
Broadband
Technology Adoption Trends (2011 to 2015)
Satellite DSL access
Ethernet
WiMAx
Microwave
Source: Frost & Sullivan
Bubble size represents adoption rates
Convergence
Technology Status
2014
M576-65
Wireless technology will
remain the primary driver
for telecommunications
services in Sub Saharan
Africa

6. Mobile Phone Subscriptions
• In 2010, African mobile penetration
is just less than 50 per cent
• That said, several countries have
reached saturation
• By 2020 we expect a 90 per cent
mobile penetration rate
By 2020, over 1 bn people are expected to invest in a
mobile device
80–100%
60–80%
40–60%
20–40%
<20%
Mobile Telephony Penetration Rate, Africa, 2010
500 million
$80 billion investment in
networks
Low cost mobile phones
Value-added Services
Source: Frost & Sullivan, 2011
1,170 million
Source: Frost & Sullivan, 2011
South
Africa
50 milion
Angola
16.1
million
Nigeria
150 million
Senegal
10.5
million
Algeria
36 million
Libya
4.5
million
Egypt
76
million
Namibia
2.1 million
Mozambique
18.6 million
Tanzania
30.5 million
Kenya
32 million
Cameroon
13 million
Dem.
Republic
Congo
35
million
Uganda
23 million
Morocco
31.5 million
Sudan
34
million
Mobile Telephony Penetration Rate, Africa, 2020
Ghana
23 million

7. Blackberry has the highest penetration in Africa and is
considered a status symbol in a number of countries
Source: Frost & Sullivan, 2012

8. A number of local manufactured tablets are entering the
African market such as Inye and Wise Touch
Source: Frost & Sullivan, 2012

9. With the increase of connectivity, data centres across
Africa is becoming paramount
Source: Frost & Sullivan, 2011
Data Centre Market, Africa, 2011
South Africa
$250 million
Kenya
$5 million
Tanzania
$3 million
Nigeria
$21 million
Ghana
$3 million
Uganda
$3 million
Data Centre Market, Africa, 2020
South Africa
$420 million
Kenya
$25 million
Tanzania
$12 million
Nigeria
$45 million
Ghana
$6 million
Uganda
$8 million
Expansion into new
regions
Virtualisation options
Lack of infrastructure is an
opportunity
$2 Billion $6 Billion

10. The changing eco system?
Communication Service Providers
Enterprises Consumers
System
Integrators/Internet
Service Providers
New players representing potential threats to telcos
Over-the-top Providers Application and Content
Providers
Public Entities
IBM
BCX
Didata
T-Systems
Skype
Google
Facebook
Amazon
DSTV
IBM
Webstorm
MWEB
EThekwini Municipality
Johannesburg City
Cape Town City
End-UsersServiceProvidersKeyPlayers