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Measuring and Communicating
               Your Impact Conference
                                          29 June 2011




CharityComms is the professional membership body for charity communicators. We believe charity communications
are integral to each charity’s work for a better world.
W: www.charitycomms.org.uk T: 020 7426 8877
Makeover your annual report
Why do we have annual reports?
• Legal requirement
• Accountability
• Update on activities
• Thank you to supporters
• Celebration of successes
Do annual reports just tick boxes?

        Survey says…

        • More than two-thirds of charity reviews are dull
        • Many are not visually stimulating
        • Little use of pictures or graphs to illustrate work
        • Lack connection to financial statement
        • Do not disclose major risks faced




Survey released in May 2011 by Deloitte
The Blue Cross annual report 2009

Before...

• Met with key internal users of the annual report
• Got the good, the bad and the ugly feedback
• Gathered feedback from our clients
• Determined exactly who the audience is
• Got a feel for an overriding theme
The Blue Cross annual report 2009

During...

• Interviewed colleagues rather then ask for content
• Got as many user quotes/case studies as possible!
• Decided on tone of voice throughout
• Met with agency – decided on layout/paper stock
• Found inspiring photographer/photography
The Blue Cross annual report schedule



                                January
   Throughout the year
                            •Interview staff
   •Gather case studies
                              •Gather data
  •Carry out photo shoots
                               •Write copy




                              February
       March/April
                             •Finish copy
       •Production
                              •Approvals
The Blue Cross annual report 2009

After...

• Made a cup of tea and took a deep breath
• Set up survey to get feedback
• Started organising 2010 report!
The Blue Cross annual report 2009
The Blue Cross annual report 2009
The Blue Cross annual report 2009
The Blue Cross annual report 2010

• Gathered feedback
• Learned from mistakes and successes
Award winning annual reports

2011 Design Week Awards...

• WWF Living Planet and Annual Report 2009
• Thames Reach 2009
Top tips for your annual report
• Enjoy it (it’s fun, honestly!)
• Decide exactly what you’re trying to achieve
• Determine your audience and what they want
• Choose an overriding theme (ask your chief exec)
• Look at other annual reports for inspiration
• Don’t be afraid to think outside the box
Top tips for your annual report
• You’re the boss – don’t be influenced by pressures
• Keep a consistent tone/style throughout
• Use case studies and quotes wherever possible
• Work on it throughout the year not at last moment
• Use imagery, facts and graphics to break up text
• Get feedback afterwards

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Makeover your annual report

  • 1. Measuring and Communicating Your Impact Conference 29 June 2011 CharityComms is the professional membership body for charity communicators. We believe charity communications are integral to each charity’s work for a better world. W: www.charitycomms.org.uk T: 020 7426 8877
  • 3. Why do we have annual reports? • Legal requirement • Accountability • Update on activities • Thank you to supporters • Celebration of successes
  • 4. Do annual reports just tick boxes? Survey says… • More than two-thirds of charity reviews are dull • Many are not visually stimulating • Little use of pictures or graphs to illustrate work • Lack connection to financial statement • Do not disclose major risks faced Survey released in May 2011 by Deloitte
  • 5. The Blue Cross annual report 2009 Before... • Met with key internal users of the annual report • Got the good, the bad and the ugly feedback • Gathered feedback from our clients • Determined exactly who the audience is • Got a feel for an overriding theme
  • 6. The Blue Cross annual report 2009 During... • Interviewed colleagues rather then ask for content • Got as many user quotes/case studies as possible! • Decided on tone of voice throughout • Met with agency – decided on layout/paper stock • Found inspiring photographer/photography
  • 7. The Blue Cross annual report schedule January Throughout the year •Interview staff •Gather case studies •Gather data •Carry out photo shoots •Write copy February March/April •Finish copy •Production •Approvals
  • 8. The Blue Cross annual report 2009 After... • Made a cup of tea and took a deep breath • Set up survey to get feedback • Started organising 2010 report!
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  • 13. The Blue Cross annual report 2009
  • 14. The Blue Cross annual report 2009
  • 15. The Blue Cross annual report 2009
  • 16. The Blue Cross annual report 2010 • Gathered feedback • Learned from mistakes and successes
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  • 19. Award winning annual reports 2011 Design Week Awards... • WWF Living Planet and Annual Report 2009 • Thames Reach 2009
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  • 24. Top tips for your annual report • Enjoy it (it’s fun, honestly!) • Decide exactly what you’re trying to achieve • Determine your audience and what they want • Choose an overriding theme (ask your chief exec) • Look at other annual reports for inspiration • Don’t be afraid to think outside the box
  • 25. Top tips for your annual report • You’re the boss – don’t be influenced by pressures • Keep a consistent tone/style throughout • Use case studies and quotes wherever possible • Work on it throughout the year not at last moment • Use imagery, facts and graphics to break up text • Get feedback afterwards