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Change management
1. Change Management:
How Individuals Can Manage Change
In a Time of Rapid Technological Change
Presentation to YPN
February 7, 2019
By Chetana Bhat
CEO PPRD
2. 50% Mark
1920s: electricity (1924), automobile (1925)
1930s: radio (1931), stove (1937)
1940s: refrigerator (1942), telephone (1946),
1950s: passenger jet svc. started, firs commercial hard disk
1960s: washing machine (1964)
1970s: dryer (1970), color TV (1972), air conditioning (1973)
1980s: microwave (1985), VCR (1987)
1990s: dishwasher and computer (both 1996)
2000s: cell phone (2000), Internet (2001)
From: The Spread of Technology since 1900 Posted on July 30, 2012 by Chris Gehrz
3.
4. From: Why most of us fail to grasp coming exponential gains in AI, Hod Lipson July 15, 2018
5. From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016
6. The Acceleration of Change
What the Heck Happened in 2007
I Phone Invented
Android Launched
Airbnb Conceived in San Francisco
Amazon releases Kindle
Internet reaches over 1 billion users
Cloud computing began
IBM releases Watson the first cognitive computer that learns
Facebook goes for public use in late 2006, goes global in 2007
Twitter emerges
From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016
7. WHAT DID THE SMART PHONE REPLACE
GPS Navigation Device
Calculators
Newspapers
Cameras
Video Records
TVs
Alarm Clocks
Music Players
Computers
What others things were replaced and how has the
smart phone invention impacted you?
8. IMPACT OF ACCELERATING CHANGES ON BUSINESS
Enhanced global competitiveness
The “Amazon” Effect
Email vs person to person contact
Smart phones
Social Media (Twitter, Facebook, Instagram, etc.)
Digital vs paper
Video conferencing
Teleworking
Cloud computing rather than onsite IT Departments
Frequent new software releases to do your work
Cybersecurity
Other (Your thoughts?)
9. POSITIVE IMPACTS ON BUSINESSES AND EMPLOYEES
Increase Efficiency
eliminates repetitive tasks (automation)
increased accuracy and faster turnaround time
Telework (less physical space requirements)
Shared services (cloud, outsourcing)
Communication and Collaboration
email, text messaging
remote video conferencing
tools for group planning (SharePoint, etc.)
social media to monitor customers and
communicate
Training
remote training (webinars, skype, etc.)
10. NEGATIVE IMPACTS ON EMPLOYEES AT WORK
Your competition is now global not just local
Physical disconnection with others
Time-wasting spam (wasted emails)
Monitoring by employer on the internet
Constant need to retrain on new technology
Your work depends on other companies (cloud, shared
services)
Information overload
Exposure to cyber-hacking (sensitive information stolen)
Other impacts (Your thoughts?)
From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016
11. HOW DO DIFFERENT PEOPLE COPE WITH ALL THIS CHANGE
“WHO MOVED MY CHEESE”
Change is hard and is harder when it is thrust upon us
Who moved my cheese
Do we anticipate and adapt early (SNIFF)
Do we scurry into action to adapt when it gets here (SCURRY)
Do we resist change with the fear of what will happen (HEM)
Do we fight to delay change but finally adapt thinking it will
bring something better (HAW)
12. 10 TIPS TO MANAGE CHANGE
1. Recognize that change is inevitable
2. Anticipate change/regular analysis of new trends/disruptions
3. Learn new skills related to the upcoming change
4. Quiet your Limbic System
5. Maintain a positive attitude
6. Ask as many questions as possible
7. Stay connected to previous co-workers and support system
8. Look for ways to help others cope with change
9. Clarify goals, strategize, and work toward them
10.Continuous learning