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S T R A T E G Y – III
S T R A T E G Y – III
S T R A T E G Y – III
S T R A T E G Y – III
S T R A T E G Y – III




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Industry        Fashion                        Customer preference; Competitive
                                                                          Reference No.   INA0078                        environment; US Auto industry
    Industry Analysis


                                                                          Year of Pub.    2009
                         Fashion Industry: Can Asia Buck                  Teaching Note   Available

                                   the Trend?
                                                                          Struc.Assign.   Available
                                                                                                                           The US Newspaper Industry at
                                                                          Keywords                                                 Crossroads?
                        Well, how does one define fashion going
                        global – When a Gucci or Armani is                Asia, Oriental, Fashion, Blue Ocean            The print newspaper industry of the US
                        displayed on the fashion streets of Japan         Strategy, SWOT Analysis, GAP Analysis ,        has been witnessing revenue decline since
                        and China or when celebrities like Liz            Japan, China, Europe, Retail, Gucci, Global,   2005. Decreasing circulations and
                        Hurley or Will Smith showcase themselves          Brand, Apparel, Supply chain                   consequently decreasing advertising
                        in an Asian outfit? The winds of global                                                          revenue, due to the increasing popularity
                        fashion industry are changing their course                                                       of digital media, is said to have affected
                        – no more do fashion winds move only                                                             the print medium. Many newspaper
                                                                          CAFE Fuel Rules: Changing Auto
                        from west to east but they blow from east                                                        companies initiated several cost cutting
                        to west too. Asian fashion, of late, has
                                                                           Industry Dynamics in the US                   efforts to cope up with the industry
                        made its presence felt on the global ramp.        In a move to increase fuel efficiency and      downtrend. The increasing online
                        For centuries, western brands like Gucci,         to reduce gasoline usage for travel, a bill    advertising revenue at the US newspaper
                        Versace, Armani and LVMH maintained               was passed by US Federal government            websites put forth a notion that the
                        their supremacy in the world of fashion.          raising the standards of Corporate Average     industry will undergo a paradigm shift from
                        Innovation, rich designing, marketing             Fuel Economy (CAFE) standards to 35            the print medium to the online medium.
                        expertise coupled with the presence of            miles per gallon (mpg), to be achieved by      Many analysts believed that the US
                        excellent fashion connoisseurs, enabled the       2020 from the current standards of 27.5        newspaper organisations will retain their
                        western brands to command a premium               mpg for passenger cars and 22.2 mpg for        local franchises in print format, as it
                        over the years. In comparison, the Asian          trucks. US car manufacturers like GM, Ford     contributes significantly to their revenue.
                        fashion industry, which is still in the nascent   and Chrysler were apprehensive of this         However, speculation is rife about the
                        stage of growth, has been trying vigorously       decision as they were in doubt in achieving    future of US print newspaper industry as
                        to position itself among the global players.      the proposed standard in 12 years. The         the focus shifts to the online medium.
                        Although oriental fashion is pulling huge         automakers were left with two options –
                        crowds to its fashion weeks, the Asian            either make cars more expensive or make        Pedagogical Objectives
                        fashion industry, despite talented designers      them smaller and less powerful. By
                        and lean manufacturing processes, is failing      upgrading their manufacturing processes        • To analyse the increasing popularity of
                        to build a brand image in the high-end            and investing in expensive technology,           new media over the traditional media in
                        luxury segment. Factors like low brand            they hoped to reach the standards set by         the US
                        value, lack of technical know-how,                the Act. It was also found that Japanese       • To provide an overview of the US
                        infrastructure and distribution networks          manufacturers like Honda or Toyota were          newspaper industry and the competitive
                        have been hampering their growth                  closer to the proposed standards as              scenario
                        opportunities globally.                           compared to the 'Detroit 3' and European
                                                                          car manufacturers. On the other hand,          • To analyse the various factors that affect
                        This case study dwells upon the dynamics                                                           the US print newspaper industry
                        of the global fashion industry and the            fearing a rise in oil prices, consumers are
                        comparative position of the Asian fashion         looking for fuel efficient and compact cars.   • To analyse how the US print newspaper
                        industry. The case study also analyses the        Consumers as well as market analysts             industry can hold its audience and
                        challenges and threats to Asian fashion           presume that new CAFÉ standards can be           increase its revenue.
                        designers and brands from global players          met by 2020 which is in contradiction to
                        besides providing a scope to identify the         the view of the automakers. The case           Industry        Newspaper Publishing
                        ways in which Asian fashion industry can          attempts to profile the needs of consumers     Reference No.   INA0076B
                        create an uncontested market space and            and expertise of auto-manufacturers, in        Year of Pub.    2008
                        make competition irrelevant.                      the wake of new CAFÉ rules.                    Teaching Note   Available
                                                                                                                         Struc.Assign.   Available

                        Pedagogical Objectives                            Pedagogical Objectives                         Keywords
                        • To understand and analyse fashion               • To comprehend the implications of            US Newspaper Industry; NAA; WAN;
                          industry dynamics in a flat world (market         environmental regulations on industry        Digital Media; Ad spend; Classified ads;
                          share, profit margins, value chain, etc.)         dynamics                                     Consumer       spectrum;     Interactive
                                                                          • To understand the impact of CAFE bill        marketing; New media; Internet
                        • To analyse the critical success factors                                                        advertising; Crossroads; Newspaper
                          for fashion industry and debate on                on US customers and auto manufacturers
                                                                                                                         websites; Business models; Google; Yahoo
                          whether they would change when the              • To understand the prospects and
                          companies go global                               challenges of US auto industry.
                        • To understand the Asian fashion                 Industry        Auto Industry                      Indian Animation Industry:
                          industry's capabilities and contrast them       Reference No.   INA0077C                             Roadblocks for Global
                          with the global fashion industry's critical     Year of Pub.    2008                                    Competitiveness
                          success factors                                 Teaching Note   Available
                                                                          Struc.Assign.   Available                      Since 2005, India witnessed an increase in
                        • To debate on the essential requisites for
                                                                                                                         the amount of work related to animation
                          any Asian fashion house to go global            Keywords                                       outsourced to India. Most of the companies
                          and the strategies they should follow to
                                                                          CAFÉ rules; Environmental Standards;           that outsourced such work were from the
                          position themselves so as to successfully
                                                                          Industry Analysis Case Studies; Big three;     Europe, US and also Asia. Though there
                          compete with the incumbents.
                                                                          Detroit three; Japanese Automakers;            has been an increase in the volume of


2
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outsourced projects and co-production         (14.4% to 2.17 million units). The demand      at much lower prices. Whether Nikon




                                                                                                                                             S T R A T E G Y – III
                                                                                                                                             S T R A T E G Y – III
                                                                                                                                             S T R A T E G Y – III
deals, the animation content in the form      for such scooters increased in Indian two-     would be able to successfully fight grey




                                                                                                                                             S T R A T E G Y – III
                                                                                                                                             S T R A T E G Y – III
of movies and television content did not      wheeler market due to improvement in           market issue in India was yet to be seen.
seem to entice the Indian audience. This      product features, design and style; and was
cast doubts on the competitiveness of the     targeted to attract young college girls,       Pedagogical Objectives
Indian animation industry. This case study    housewives, and teenagers. Looking for
examines the various hurdles that Indian      growth, Suzuki launched gearless scooter       • Dynamics of compact camera market
animation companies need to cross, not        'Access 125' (Access) in the 100cc to 150cc      in India
only to appeal to the local market but also   segment to compete with its competitors        • Market entry strategies of Nikon in
to become globally competitive.               like Honda, Kinetic, and Bajaj. But still, a     India
                                              segment      of    customers      preferred
Pedagogical Objectives                        motorcycles because of bigger wheels,          • Strategic implications of grey markets
                                              better road grip, power, higher ground
The case study helps in understanding                                                        • Nikon's strategies to fight grey markets.
                                              clearance, and low maintenance cost
• The growth of global animation industry     compared to scooters. The case facilitates     Industry        Compact Camera Market
                                              discussion on whether Suzuki would be able     Reference No.   INA0073A
• Growth prospects of the Indian              to succeed in capturing these buyers mind      Year of Pub.    2008
  animation industry in relation to the       space.                                         Teaching Note   Available
  worldwide markets                                                                          Struc.Assign.   Available
                                              Pedagogical Objectives
• Inadequacy of the Indian animation                                                         Keywords
  industry to compete globally.               • To examine the growth drivers and
                                                                                             Nikon Corporation; Compact Camera
Industry        Animation Industry
                                                demand factors of Indian two-wheeler
                                                market                                       Market in India; Grey Market; Compact
Reference No.   INA0075B                                                                     Camera; Single Reflex Camera (SLR);
Year of Pub.    2008                          • To understand the importance of              Canon India; Kodak India; Nikon's
Teaching Note   Available                       continuous innovation in two-wheeler         Coolpix; Industry Analysis Case Study; Grey
Struc.Assign.   Available                       market                                       Market; Digital Cameras; Product
Keywords                                                                                     cannibalisation; Brand Image; Brand
                                              • To study the impact of consumer              Building
India; Emerging economy; Animation;             behaviour in Indian two-wheeler industry
Global animation Industry; Indian             • To discuss whether the strategies adopted
animation     Industry;  Roadblocks;            by Suzuki would help it succeed in             Indian Hotel Industry (A): The
Developing nations; Financial News;
Outsourcing; Intermediaries; Industry
                                                shifting the consumer priorities from             Competitive Dynamics
                                                motorcycles to gearless scooters in
Analysis Case Study; MNCs; Animation            India.                                       Fuelled by the country's booming economy,
outsourcing hub                                                                              low-cost air carrier introduction and
                                              Industry        Automobile Industry
                                                                                             liberalisation of FDI norms that allow
                                              Reference No.   INA0074A
                                                                                             100% foreign investment in real estate,
                                              Year of Pub.    2008
   Suzuki in India: The Growing               Teaching Note   Available
                                                                                             the Indian hotel industry is currently seeing
   Gearless Segment of Indian                 Struc.Assign.   Available
                                                                                             a boom. Demand for hotel accommodation
                                                                                             has increased tremendously across India but
      Two-Wheeler Market
                                              Keywords                                       the rooms' supply has seen an insignificant
The world's second largest manufacturer                                                      growth, causing staggering room rates and
of two-wheelers – the Indian two-wheeler      Indian Two-Wheeler Market; Industry            insufficient room availability. Inbound tour
industry is broadly classified into three     Analysis Case Study; Transportation;           operators blame these as key deterrents
product segments – scooters, motorcycles      Consumer Behaviour; Motorcycles;               that keep tourists from visiting the
and mopeds. During 1980, the de-licensing     Gearless Scooters; Marketing Strategy;         country. Moreover, with poorly facilitated
policy of Indian government allowed           Joint Venture; Competition; Foreign            airports, inadequate road infrastructure,
foreign companies to operate in Indian        Players; Product Innovation; Suzuki;           high taxation levels and a bureaucratic visa
two-wheeler market through joint ventures     Honda Motorcycle & Scooter India (P)           processing system, India's hotel industry
(JV). Especially, the entry of Japanese       Ltd.; Hero Honda; Bajaj Auto; Kinetic;         has serious challenges ahead. Significant
companies changed the dynamics of Indian      LML                                            investments in tourism infrastructure are
two-wheeler market by concentrating on                                                       essential for this industry to progress and
customer aspirations, and embracing new                                                      ultimately achieve its potential.
technology. Banking on the opportunity,        Compact Camera Grey Market
during 1982, Suzuki Motorcycle India Pvt.        in India: Nikon's Dilemma                   Pedagogical Objectives
Ltd (Suzuki), a subsidiary of Suzuki Motor
Corporation (SMC), entered the Indian         Sensing the fast growth in the Indian          • To understand Indian hotel industry
two-wheeler market through a joint            camera market, Nikon Corporation, a              dynamics before and after the country's
venture partnership with TVS Group, an        Japan based camera brand, in 2007, decided       economic liberalisation and analyse the
Indian company, to manufacture                to set up a subsidiary in India. Nikon was a     key success factors of the industry
motorcycles. Until 2000s, the motorcycles     late entrant and players like Sony, Canon,     • To examine the Indian hotel industry
were more popular in Indian two-wheeler       Kodak and Samsung had already established        segmentation and contrast it with the
market. But the launch of gearless scooter    themselves as key players in the Indian          country's economic development and
'Honda Activa' – a four-stroke scooter by     market. To establish itself in the Indian        room prices
Honda Motorcycle and Scooter India Pvt        market, Nikon had to compete with these
Ltd (HMSI) in 2001, changed the demand        established players. Apart from this, the      • To highlight global hotel chain's growing
dynamics of Indian scooter segment. Since     presence of grey market was a serious            presence in India and the various market
2007, the gearless scooter segment has        concern for Nikon. Nikon's own products          entry strategies available for them to
been growing as compared to motorcycles       were widely being sold in the grey market        establish their presence in India

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• To analyse Indian hotel industry's            Pedagogical Objectives                          and how it has changed the meaning of
                          demand-supply mismatch, the reasons                                                           business over the decade. Specifically it can
    Industry Analysis


                          for it and the necessary steps to fill the    • To understand the dynamics of the             be used to:
                          gap.                                            Chinese B2B E-commerce market
                                                                                                                        • To understand the difference between
                        Industry        Hospitality Industry
                                                                        • To analyse the business methodology of          Internet economy, electronic business
                        Reference No.   INA0072
                                                                          the Alibaba group                               and electronic commerce
                        Year of Pub.    2008                            • To discuss the risks of online business,
                        Teaching Note   Available
                                                                                                                        • To discuss the significance of digital
                                                                          especially in global expansion                  economy vis-a -vis traditional economy
                        Struc.Assign.   Available
                                                                        • To understand the importance of               • To understand the constituents of e-
                        Keywords                                          efficient and adequate business model in        commerce business
                        Indian     Hotel    Industry;     Industry        the growth of an online business.
                        Segmentation;       India's     Economic                                                        • To analyse the critical success factors
                                                                        Industry        E-Commerce
                        Liberalisation; Industry Classification;                                                          for the growth of e-commerce
                                                                        Reference No.   INA0071
                        SWOT Analysis of Indian Hotel Industry;         Year of Pub.    2008                            • To debate the relevance of e-commerce
                        Critical Success Factors; Challenges in the     Teaching Note   Available                         business in China
                        Indian Hotel Industry; Role of Government       Struc.Assign.   Available
                        in Industry's Development; Industry                                                             • To understand the resulting business
                        Analysis Case Study; Taj and Oberoi Group       Keywords                                          opportunities and challenges.
                        of Hotels; Market Entry Strategies; Global      E-commerce; Dynamics of online business;        Industry        E-Commerce
                        Hotel Chains in India; Incredible India         Alibaba.com; Internet commerce; Chinese         Reference No.   INA0070
                        Campaign; Demand Supply Disparity               electronic commerce; China in global e-         Year of Pub.    2008
                                                                        eommerce; Digital economy; Critical             Teaching Note   Available
                                                                        success factors of e-commerce; Industry         Struc.Assign.   Available
                           Emergence of China in the                    Analysis Case Study; Strategies of
                                                                                                                        Keywords
                        Global E-Commerce Market (B):                   Alibaba.com; Internet economy
                             Alibaba.com's Surge                                                                        E-commerce; Dynamics of online business;
                                                                                                                        Industry Analysis Case Study; Electronic
                        Second in the two case series, this case
                                                                           Emergence of China in the                    global marketplace; Internet commerce;
                        portrays Alibaba.com, a portal that                                                             Chinese electronic commerce; China in
                        withstood the Chinese and emerged as a          Global E-Commerce Market (A):
                                                                                                                        global e-eommerce; Digital economy;
                        leader in a short span of 9 years. Launched       Dragon Drags on Adaptation                    Critical success factors of e-commerce;
                        in 1999, the portal targeted SMEs               One of the most popular economic stories        Opportunities and challenges of e-
                        providing Business to Business (B2B)            in the last decade and half was the emergence   commerce; Internet economy; Old
                        solutions and aggressively expanded the         of China as a formidable force in the global    economy and New Economy
                        customer base by tailoring its offerings to     economy. With the growth booming at more
                        various SMEs. Alibaba's web presence            than 10% per annum, all sectors of the
                        includes an international marketplace,
                        which focuses on global importers and
                                                                        Chinese economy got the required thrust,         Luxury Brands in China: Profiting
                                                                        E-commerce being one of them. Internet                     from Scale
                        exporters, and a China marketplace              penetration in the country registered
                        focusing on domestic suppliers and buyers.      dramatic surge, as the Chinese establishment    China’s 1978 economic reforms helped
                        Alibaba's business and operational patterns     eased regulations and foreign multinationals    boost its economic growth and in turn, the
                        helped it to become the highest market          provided the required know-how along with       income levels there. China’s demography
                        valued firm. This enabled the company to        necessary hardware. Once the infrastructure     too changed - with thousands of
                        be listed on the Hong Kong Stock                was in place, the Chinese business              millionaires and a growing middle class
                        Exchange in November 2007. And set its          community was quick in embracing E-             coming up. All this had an impact on the
                        sights on global expansion, also offering       commerce. However, the common                   country’s luxury industry, whose growth is
                        more services to its domestic clients.          populace was not quick enough, being pulled     expected to jump from 1% in 2000 to 29%
                        Though hailed as a good strategy, as the        back by many apprehensions – chief among        by 2015, making it the largest market for
                        incremental revenues will out do                them were lack of physical feel of the          luxury brands. However, China is a
                        incremental costs by miles, it has its own      products and security (over privacy and         complex cultural market.
                        risks. Company's success of the company         payments) – ultimately E-commerce has
                        depends on its ability to tailor itself to
                        suite the needs of global diversities – not a
                                                                        not gained expected popularity. Albeit          Pedagogical Objectives
                                                                        slowly, number of people purchasing online
                        mean task by any measure and not many           is picking up – much to the liking of Chinese   The case study helps students:
                        portals could achieve in the past. This case    e-commerce companies. This case study,
                        enables analysis on the strategies, which                                                       • Analyse the impact of China’s economic
                                                                        the first in the two case series, enables a
                        the company has adopted in its initial                                                            reforms
                                                                        discussion on why e-commerce failed to
                        stages to establish itself facing adverse       attract Chinese public, though it had all the   • Discuss the growing demand for luxury
                        conditions. How could Alibaba.com install       necessary ingredients. Why was Chinese            brands
                        faith in its customers in such a short span     public averse to online transactions? What
                        of time? What measures did the company          strategies did the companies adopt to           • Assess Chinese consumer behaviour
                        take to overcome the resistance of the          increase the popularity of E-commerce?
                        Chinese? Is the company too ambitious in                                                        • Discuss various strategies
                                                                        How China was able to establish itself on
                        its global plans? Can the company handle        global E-commerce market place?                 • Analyse the challenges for players.
                        diverse needs of foreign and domestic
                        customers? What measures should it take                                                         Industry        Luxury
                        to succeed the complexities involved in         Pedagogical Objectives                          Reference No.   INA0069
                        global expansion? Which regions should it                                                       Year of Pub.    2008
                                                                        The case study is meant to understand the
                        focus on?                                                                                       Teaching Note   Available
                                                                        importance of electronic form of business
                                                                                                                        Struc.Assign.   Available
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Keywords                                        Industry        Internet Search & Navigation    prompt customers to buy the new product.




                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
                                                                                                Then the growth phase sees rapid market




                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
                                                                Services
Luxury Brands; Counterfeiting; Luxury           Reference No.   INA0068                         expansion and increasing competition, with
Retailing; Tourism and Luxury Industry;         Year of Pub.    2008                            the entry of new players. In these two
Brand     Image;    L’Oreal;    LVMH;           Teaching Note   Available                       phases, a lot of evolution (both in terms
Competition; Critical Success factors;          Struc.Assign.   Available                       of products and markets) happens. Products
Market Entry Strategies; Consumer                                                               undergo many changes with the application
Behaviour; Industry Analysis Case Study;        Keywords                                        of new technologies, rising demands and
Industry Dynamics; Brand Building;                                                              varying choices of consumers. This case
Challenges for Luxury Goods Companies           Google; Baidu.com; China’s Search Engine
                                                Market; Business Model; Industry Analysis       study sees how Motorola dealt with such
                                                Case Study; Globalisation and Localisation;     evolution in an emerging market. Motorola
                                                CAGE Frame Work; Alliance Strategies;           was the first to enter the Chinese mobile
 Google vs Baidu.com (C): The                   Acquisitions and Partnerships; Chinese          phone market in 1987. So it was blessed
Battle for China’s Internet Search              Google;       Government         Business       with the First Mover Advantage for nearly
              Market                            Environment; Internet Censorship; Online        15 years. However, with the evolution of
                                                Advertising; International Business; Legal      Chinese telecom industry, improvements
From being an emerging economy, China           Environment and Regulations                     in mobile networks there and entry of new
is a surging one and the number of its                                                          competitors (local and foreign), Motorola
Internet users is swelling. With that, the                                                      began to lose its market share. But China
number of companies offering search                                                             became a crucial market for Motorola, as
services there is also going up. Google, the       Motorola in China (B): From                  its western markets dried up.
preferred search engine in many countries           ‘Intended’ to ‘Emergent’
beats its rival Yahoo! by a wide margin.                   Strategies                           Pedagogical Objectives
Yet, in China - forecast to be the largest
Internet market in the world - Google finds     This case study is a sequel to Motorola in      • To understand the evolution of China’s
itself upstaged by a local rival, Baidu.com.    China (A): Dealing with an Evolutionary           mobile industry and the operating
China’s cultural nuances seem to                Industry Life Cycle. This case explains how       challenges
completely elude Google. The company            Motorola tuned its strategies to emerging
                                                trends. Actually, by January 2003, its going    • To discuss and analyse strategy
to find a foothold in China, is however,
                                                was becoming tough in the Chinese market.         formulation in the evolutionary phase
leaving no stone unturned. It has opened
                                                Most of its invented strategies failed. Then      of an emerging market
an office in 2005, hiring a Chinese at the
helm. The company is working to improve         it realised that its strategies can no longer
                                                                                                • To discuss whether First Mover
its sales force. Along with this, Google in     neglect the market trends. Viability of these
                                                                                                  Advantage can guarantee success in the
China has launched a censored Chinese           emergent strategies can be vividly
                                                                                                  long run.
version of its site in 2006, which is a first   discussed.
                                                                                                Industry        Telecommunications
for the company. This case, the third in
the series, Google vs Baidu.com, details the    Pedagogical Objectives                          Reference No.   INA0066
                                                                                                Year of Pub.    2008
Chinese online search landscape along with      • To analyse and discuss the causes of          Teaching Note   Available
the major players. The focus is on the            Motorola’s failure in China’s mobile          Struc.Assign.   Available
ongoing battle between Google and Baidu,          phone market, in spite of having the
and the reasons for their failure and success     First Mover Advantage                         Keywords
respectively. The case facilitates a
discussion on the critical success factors      • To analyse whether its emergent               Motorola; China Handset Market;
for search engines and the need for               strategies are workable and sustainable.      Economic reforms in China; Mobile
localisation. The business dilemma of                                                           Phones; Motorola and Eastcom; Industry
                                                Industry        Telecommunications              Analysis Case Study; Motorola and Nokia;
choosing between ethical behaviour and
                                                Reference No.   INA0067                         Centrally planned economy; Industry Life
shareholder wealth creation is also briefly
                                                Year of Pub.    2008                            Cycle; Intended Strategies; Emergent
dealt with. The case finally dwells on
                                                Teaching Note   Available                       Strategies; First Mover Advantage; First
whether Google, after making changes to
                                                Struc.Assign.   Available                       Mover Disadvantages; Chinese Guanxi;
its approach, will be able to succeed in
China and what should be its plan of action.    Keywords                                        Chinese Business Environment

Pedagogical Objectives                          Motorola; China Handset Market;
                                                Economic reforms in China; Mobile
                                                                                                    China’s Retail Industry (B):
• The critical success factors for a search     Phones; Motorola and Eastcom; Industry
  engine and whether these factors need         Analysis Case Study; Motorola and Nokia;            Consumer Behaviour and
  to be localised                               Centrally planned economy; Industry Life             Competitive Responses
                                                Cycle; Intended Strategies; Emergent            While case (A) enables an analysis of
• The Chinese Internet search market and        Strategies; First Mover Advantage; First
  what    makes     it   attractive   to                                                        China’s retail industry dynamics, case (B)
                                                Mover Disadvantages; Chinese Guanxi;            provides scope for analysing Chinese
  multinationals                                Chinese Business Environment                    consumer behavior (with specific reference
• Why Google, otherwise the leading                                                             to retailing). Using this analysis, students
  Internet search provider worldwide, is                                                        can decode the variety of competitor’s
  losing out in the Chinese market to a         Motorola in China (A): Dealing                  responses Each one wants to their slice (a
  local player that has no presence             with an Evolutionary Industry Life              bigger one though) of the retail cake.
  overseas
                                                             Cycle                              Whose strategic moves are viable? Which
• The business dilemma between ethical                                                          company is better poised to tap China’s
                                                An industry’s life cycle runs through four      retail potential? Since economic reforms
  behaviour and what may be construed as
                                                stages: introduction, growth, maturity and      in the 1980s, China’s production and
  foolishness by exiting a lucrative
                                                decline. In the first stage, companies          productivity rapidly grew, while average
  emerging market.

                                                                                                                                                                5
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consumption growth was slower. No doubt,         online music stores and supermarkets.            But many more are embedded into this case
                        consumers create a huge retail potential.        When the giant retailers are struggling by       series that can be unearthed with meticulous
    Industry Analysis


                        But, do they have similar aspirations? So,       selling all-things-to-all-people how could       analysis. Retail industry is one among the
                        what should companies assume? Do their           FOPP survive by selling just CDs, DVDs,          many that saw intensified competition
                        assumptions      mismatch       consumer         books and gift items to one consumer             during the past decade, in China.
                        aspirations? More so, as the Chinese             segment? How long can the patronage in           Competition is not yet even because of
                        consumer tends to save more than spend,          these dynamic times last? Now, when              huge untapped potential; so a discussion
                        how can retailers get them to do the             internet is posing the biggest threat to every   on Industry Life Cycle can ensue. It is for
                        reverse?                                         other seller, can the company sustain? If        the players to strategise their moves and
                                                                         yes, how long? If no, does the company           counter-moves, where value chain analysis
                        Pedagogical Objectives                           need to change its business approach?            would prove essential. Market entry
                                                                                                                          strategies of Wal-Mart and Carrefour would
                        • To understand the (ever-) changing             Pedagogical Objectives                           make up for an interesting analysis.
                          consumer behaviour in China and debate
                          its effects on the way retail companies        • To understand unique business dynamics         Pedagogical Objectives
                          respond                                          of music industry and also music retailing
                                                                                                                          • To give a brief overview of retail
                        • To juxtapose and analyse the obvious           • To analyse the critical success factors in       industry’s formats and the operational
                          paradoxes in these responses (which can          the music retail industry                        dynamics involved
                          help better in converting adversities into
                          advantages?)                                   • To understand and relate consumer              • To understand the potential and
                                                                           behavior in music retail industry to the         attractiveness of China’s retail industry
                        Industry        Retail                             target market selection.
                        Reference No.   INA0065                                                                           • To analyse the challenges of operating
                                                                         Industry        Entertainment
                        Year of Pub.    2007                                                                                in China’s retail industry because of its
                                                                         Reference No.   INA0064
                        Teaching Note   Available                                                                           value chain
                                                                         Year of Pub.    2007
                        Struc.Assign.   Available
                                                                         Teaching Note   Available                        • To debate on the critical success factors
                        Keywords                                         Struc.Assign.   Available                          in China’s retail industry
                        Wal-Mart; Carrefour; Chinese Consumer            Keywords                                         • To analyse the market entry strategies
                        Behaviour; Economic reforms in China;                                                               of Wal-Mart and Carrefour and debate
                        Centrally planned economy; Investment-           Music Retailing; Customer Segmentation;            on their effectiveness.
                        led growth; Industry Analysis Case Study;        Customer Targeting; Niche Marketing
                        Consumption-led growth; Organised retail         Fopp; Industry Analysis Case Study; Fifty        Industry        Retail
                        industry; China’s traditional retail industry;   Quid Bloke; Music Labels; Music Recorders;       Reference No.   INA0063
                        Re-balancing of the economic growth;             Universal Music Group; Sony BMG Music            Year of Pub.    2007
                        Saving patterns in China; Consumption            Entertainment;      HMV;        Customer         Teaching Note   Available
                        patterns in China                                Community; Music Industry; Positioning;          Struc.Assign.   Available
                                                                         Differentiation
                                                                                                                          Keywords
                                                                                                                          Wal-Mart; Carrefour; Economic reforms
                          FOPP, UK’s Music Retailer (A):
                                                                           China’s Retail Industry (A): An                in China; Retailing in China; Centralised
                           Profiting from Positioning?                                                                    supply chain system; Logistics and Supply
                                                                            Assessment of Potential and
                                                                                                                          Chain Management; Centrally planned
                        With the current trend of consumers                         Challenges
                                                                                                                          economy; State-owned department stores;
                        exploring music online and supermarkets
                                                                         The first of this three-part case series helps   Dalian Dashang; China’s traditional retail
                        offering CDs at competitive prices, stand-
                                                                         richly and deeply analyse a happening            industry; Metro AG; Ito Yokado; Industry
                        alone music retailers face an uphill task to
                                                                         industry in China - retailing. Its competitive   Analysis Case Study; Chinese Guanxi;
                        maintain real differentiation in the
                                                                         dynamics is the fine thread that runs            Retail industry dynamics
                        industry. The Fopp case series (A&B) track
                        the positioning, the challenges and the          through all the three cases. Now that China
                        growth dilemmas of Fopp - a music retailer       is on every global (MNC/TNC) company’s
                        with 105 stores spread across UK and             growth agenda, the class can debate                   Global Steel Industry: The
                        Scotland. The company had been selling           industry-specific dynamics as well as                     Country Factor
                        CDs, DVDs, books, and peripherals for about      economy-wide factors. So bigger questions
                        25 years. Started in early 1980s, the retail     pop out. What is the “China Factor”?             The reconstruction of infrastructure across
                        chain has grown from a small corner shop         What does this mean to the companies             the world after the Second World War
                        to UK’s third largest music retailer. What       operating or willing to operate in China?        prompted steel industry rise sharply.
                        differentiates Fopp from its rivals is its       What should be their homework before             Demand exceeded supply resulting high
                        positioning to reach Fifty Quid Bloke: the       entering China? What should be their             profitability which translated into capacity
                        marketing name for people aged between           strategic moves, while they are in China -       augmentation. But since 1970’s the demand
                        25 and 45, who are cash-rich and time-           strategy or tactics? With Chinese economy        plummeted down, resulting over capacity
                        poor. A typical Fifty Quid Bloke is seen on      integrated into the global economy (since        and high cyclicality in the Industry. The
                        a Friday afternoon buying piles of CDs, all      1978 and more so from 2001 when it               industry regained from 2002 due to China’s
                        worth £50, thereby giving the company            formally joined the WTO), its economic           booming economy, higher economic
                        more revenue per visitor. The company is         growth rate has hovered around 10%–12%.          developments in other BRIC (Brazil,
                        said to have developed strong patronage          And that’s very good news for all the major      Russia, India) countries, emergence of CEE
                        with these music followers. Case A describes     global corporations because there is huge        (Central and Easter Europe) countries as
                        the dynamics of the music industry in            demand there. However, this good news            rapidly developing economies and positive
                        general and UK’s music retail industry in        has a flip-side too: China’s business terrain    economic developments in Triad (Europe,
                        particular, and will trigger a discussion on     is bumpy for a variety of reasons. What          USA and Japan) etc. Analysts were
                        Fopp’s positioning strategy against the          are those reasons? Hard infrastructure and       skeptical about the long term sustainability
                                                                         soft infrastructure are the prime suspects.      of the industry. The concern is vital for
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the senior managers and the policy makers       • To understand the US real estate market       • To debate the ethical participation by




                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
in the steel industry to understand the                                                           developed and developing countries on




                                                                                                                                               S T R A T E G Y – III
                                                                                                                                               S T R A T E G Y – III
dynamics of this industry and to shape their    • To analyse the volatilities in the US real      humanitarians ground in carbon trading.
strategies accordingly.                           estate market
                                                                                                Industry        Carbon market
                                                • To debate whether the US real estate          Reference No.   INA0060A
Pedagogical Objectives                            market would recover after the downturn       Year of Pub.    2007
                                                  started in 2006.                              Teaching Note   Not Available
• An outlook of global steel industry
                                                Industry        Real Estate                     Struc.Assign.   Not Available
• Factors affecting the demand and supply       Reference No.   INA0061K
  of the global steel industry                                                                  Keywords
                                                Year of Pub.    2006
• The impact of China, BRIC, TRIAD and          Teaching Note   Not Available                   Carbon dioxide; Greenhouse Gases; Industry
  CEE economies on the global steel             Struc.Assign.   Not Available                   Analysis Case Study; Kyoto Protocol;
  industry                                                                                      Carbon trading; Emission Trading; Global
                                                Keywords                                        Warming; Climate Change; Annexure I
• Opportunities and challenges for the          US real estate; United States housing bubble;   countries; Annexure II countries; Assigned
  players in the global steel industry.         Industry Analysis Case Study; Economic          Amount Units; Emission Reduction Units;
Industry        Steel                           bubbles; Stock bubble; P/E (price-to-           Chicago Climate Exchange(CCX); EU ETS;
Reference No.   INA0062K                        earnings) ratios for houses; National           UK ETS; New south Wales market (NSW);
Year of Pub.    2007                            Association of Realtors; Speculation; House     Joint Implementation; Clean Development
Teaching Note   Available                       price index; Baby boomers; Downtrend in         mechanism (CDM)
Struc.Assign.   Available                       housing; Foreclosure; US mortgage rates;
                                                Stock vs house investment; Collapse in
Keywords                                        housing; Housing wealth                                Chinese Automakers'
CEE; TRIAD; Steel Production; BRIC;                                                                     International Drive
Value Chain; Arcelor-Mittal; Baosteel;
Fragmentation; Industry Analysis Case           Kyoto Protocol and its effects on               Following the footsteps of their Asian
                                                                                                predecessors Japanese and South Korean
Study;     Downstream      Production;                the carbon trading                        automakers all major Chinese automakers
Investment Trap; Global Steel Industry;
Regional Champions; Niche Specialists;          Carbon Market, the new concept of trading       like Geely, Cherry and other leading auto
Global Player; Steel Cycle                      Carbon dioxide (CO2) and other                  companies aspired to become global
                                                Greenhouse gas was much similar to the          players. With the advantages of low cost
                                                other trading markets of the world. This        production and government support,
                                                concept came into force with the                Chinese automakers primarily targeted US
 US Housing Market: Waiting for                 implementation of the international treaty      and European market to sell their cars and
          Recovery                              called Kyoto Protocol, which envisioned         consequently become powerhouse in global
                                                reduction of Greenhouse Gas emission in         automotive industry.
After experiencing a boom for a
considerably long period, the US Real Estate    the world. The treaty was mainly applicable     Nevertheless, Chinese automakers had
started declining from early 2006. The          to the industrialized and developed             many obstacles to overcome before selling
number of new housing projects dropped          countries of the world.                         cars in international markets. The image
from an annual rate of 1.535 million to         The first implementation period was 2007-       of poor quality, weak design and lack of
1.486 million. Meanwhile, the mortgage          2012 which enforced many countries and          distribution networks hindered the progress.
loans had reduced from a peak of 6.8% on        industries around the world to maintain their   Besides, the world automotive market was
average for a 30-year fixed loan in July to     level of emissions. This also gave boost to     saturating and analysts opined that the
6.24% in October 2006. The Federal rate         carbon market around the world. This            growth prospects were better in China
remained unchanged at 5.25% from the            mechanism initiated major carbon                itself.
month of August. There were speculations        exchange and market around the world.
that the Federal Reserve could cut rates in                                                     Pedagogical Objectives
the coming months if inflation remained         The case highlights the major carbon
under control and the economy flagged.          trading markets around the world and the        • To discuss the global and Chinese
This further slashed down the housing           countries which would implement this              automotive industry scenario
finance loans. All these triggered a recovery   treaty. The treaty was rejected by leading
                                                industrialized countries like US, Canada and    • To discuss international market entry
but the market so far had not shown any                                                           barriers and strategies to overcome them
kind of bounce-back activities. Moreover,       Australia. It also faces some challenges,
as the once-booming U.S. housing market         debate and criticism by environmental           • To discuss challenges faced by Chinese
came down in 2005-2006, economists              activist. Amidst the challenges and               automobile manufacturers in their quest
debated whether this was a "soft" or "hard"     regulatory hindrances, the treaty promised        to go global.
landing and the impact this slowing would       to provide an initiative to prevent further
                                                global warming. The case ends on the            Industry        Automobile
have on consumers' confidence and on the
                                                debate whether Kyoto Protocol will              Reference No.   INA0059A
overall economy. This case captures both
                                                achieve its vision by 2012.                     Year of Pub.    2007
the up and down trends of the US housing
                                                                                                Teaching Note   Not Available
sector. The case further explores the factors
                                                                                                Struc.Assign.   Not Available
affecting the housing sector and whether        Pedagogical Objectives
there will be any recovery in the US housing
                                                • To understand the concept of carbon           Keywords
market.
                                                  trading and carbon markets                    Chinese Automakers; China Cars; Industry
Pedagogical Objectives                          • To understand the international treaty ,      Analysis Case Study; Automobile Industry;
                                                  Kyoto protocol and its mission and            Globalisation; International Markets;
• To discuss how the economic factors are         vision                                        Expansion      Strategies;     Shanghai
  related with the real estate market                                                           Automotive (SAIC); First Automobile

                                                                                                                                                                7
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Works     (FAW);    Dongfeng     Motor           outsourcing     industry;       BPO   sector;   contrast, the Chinese aviation market had
                        Corporation; Geely Automobile; Chery             Offshoring                                      become the second-largest in the world after
    Industry Analysis


                        Automobile; Challenges of globalisation;                                                         the US, carrying 138 million passengers in
                        Exports; Low cost production                                                                     2005. Apart from that, Chinese airlines
                                                                                                                         ordered a large number of new aircrafts in
                                                                          Organic Food Market in the US:
                                                                                                                         2005. Analysts felt that government
                                                                               The Wal-Mart Effect                       interference in matters related operations
                              Emerging Destinations in
                                                                                                                         was the main reason behind airlines’ poor
                              Outsourcing: The Indian                    In the wake of a rapidly growing market for
                                                                                                                         performance. Though government was
                                                                         organic products in the US, in March 2006,
                                     dilemma                                                                             reforming the airline industry to make the
                                                                         Wal-Mart, the world’s biggest retail chain,
                        As of 2006, India continued to remain an         announced that it would include more            Chinese airlines more competitive, experts
                        IT outsourcing powerhouse, with $17.7            organic products in its grocery section. The    doubted Air China’s ability to remain
                        billion revenue in software and IT services      management of Wal-Mart hoped to attract         profitable in the long run. The case discusses
                        exports, compared with $3.6 billion for          more and more customers to buy its organic      in detail the evolution of China’s aviation
                        China and $1 billion for Russia, according       items thereby promoting the consumption         industry to its present form as well as
                        to the trade organizations in each country.      of organic products. While some analysts        government reforms. It also discusses Air
                        Also, India's outsourcing industry was still     believed that it would increase                 China and its operations. The concluding
                        growing at a faster pace than that of Russia's   environmental awareness among the               section attempts to highlight the
                        and other outsourcing centers. But as labor      consumers and prompt the farmers and            challenges that the Chinese aviation
                        costs and turnover rates began rising in         supplier to adopt green practices, another      industry (particularly Air China) faces. It
                        India, companies started looking out for         set of analysts felt that Wal-Mart could use    also tries to raise a question regarding the
                        cheaper labor. As a result, many alternative     its market strength to exert pressure on        structure of the industry in future.
                        outsourcing destinations emerged.                farmers and suppliers to its own advantage.
                        Countries speaking European languages like                                                       Pedagogical Objectives
                                                                         The case starts with a short history of
                        Hungary, Czech Republic, Russia, Poland,
                                                                         organic farming in the US and moves on          • To understand the evolution of China’s
                        Bulgaria and Romania were benefiting from
                                                                         to Wal-Mart discussing it business briefly.       aviation industry
                        the trend of 'nearshoring'. Moving IT
                                                                         It then highlights Wal-Mart’s business
                        operations into developing countries can                                                         • To understand government reforms that
                                                                         practices over the years and finally tries
                        pose big risks, such as language and cultural                                                      shape the structure of the industry
                                                                         to raise a question regarding what could be
                        differences, geopolitical instability, and the
                                                                         the possible repercussions of Wal-Mart’s        • To discuss competitive dynamics of
                        risk of stolen intellectual property. India's
                                                                         entry into the organics.                          Chinese aviation industry
                        outsourcing players needed to overcome
                        major challenges to continue their growth                                                        • To analyse the competitive advantages
                        and sustain their competitive advantage          Pedagogical Objectives
                                                                                                                           of Air China
                        over other emerging outsourcing                  • To get an understanding of organic
                        destinations. India needed to improve its                                                        • To analyse Air China’s ability to sustain
                                                                           farming
                        infrastructure, maintain competitive labor                                                         profitability in the long run.
                        costs and tackle the turnover rates of labor     • To analyse the impact of Wal-Mart’s
                                                                                                                         Industry        Aviation
                        attrition. It had to concentrate more on           entry on the organic food market of the
                                                                                                                         Reference No.   INA0056K
                        new areas in outsourcing such as E-                US
                                                                                                                         Year of Pub.    2006
                        governance, Retail Services Outsourcing,
                                                                         • To debate whether Wal-Mart’s entry            Teaching Note   Not Available
                        Pharmaceutical Research, Financial
                                                                           would drive suppliers to adopt organic        Struc.Assign.   Not Available
                        Services and Healthcare.
                                                                           farming or exert pressure on them for
                                                                           lower prices.                                 Keywords
                        The case outlines the changing global
                        scenario of the outsourcing industry,                                                            Air China; Chinese Aviation Industry;
                                                                         Industry        Organic Food
                        emerging destinations and challenges faced                                                       CAAC; CANC;Shanghai Airlines.
                                                                         Reference No.   INA0057K
                        by Indian outsourcing companies towards
                                                                         Year of Pub.    2006
                        keeping competitive advantage and
                                                                         Teaching Note   Not Available
                        retaining business.
                                                                         Struc.Assign.   Not Available                        China’s Auto Industry: The
                                                                         Keywords
                                                                                                                                  Emerging Trends
                        Pedagogical Objectives
                                                                         Wal-Mart; Organic food; Retailing;              With China’s entry in the WTO in
                        • To introduce the students to the
                                                                         Organic farming; National Organic               December 2001, the domestic automobile
                          Outsourcing industry
                                                                         Programme (NOP); Supercentre; Sam’s             industry witnessed a plethora of changes.
                        • To highlight the various new destinations      Club; Neighbourhood market; Grocery             Overall tariff and non-tariff barriers were
                          coming up in outsourcing                       retailing; Industry Analysis Case Study; US     reduced and the sector was opened up for
                                                                         farmers; Organic seal; Supermarket;             FDIs. China rapidly emerged as the third-
                        • Factors that constitute a successful                                                           largest automobile market behind the US
                          outsourcing destination.                       Discount store; United Food &
                                                                         Commercial Workers                              and Japan, with about 3.1 million new cars
                        Industry        Business Process Outsourcing                                                     being sold in 2005. The Chinese auto
                        Reference No.   INA0058C                                                                         industry was evolving gradually into a
                        Year of Pub.    2007                                                                             mature market with consumers becoming
                                                                             Air China and the Chinese                   more aware of the differences between
                        Teaching Note   Available
                        Struc.Assign.   Not Available                             Aviation Industry                      brands.

                        Keywords                                         By 2005, Air China was the only profitable      The case while providing a broad overview
                                                                         carrier among the three major airlines in       of the Chinese automobile industry,
                        Outsourcing; Nearshoring; Emerging               China. The other two, China Southern and        discusses the emerging trends in the
                        destinations; Industry Analysis Case Study;      China Eastern, were making losses. The          industry as well as in the consumer
                        Indian outsourcing industry; Chinese             low cost carriers also were struggling. By      behaviour.

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Pedagogical Objectives                           Ukraine by Mittal Steel, potential             • To understand how to make




                                                                                                                                                S T R A T E G Y – III
                                                                                                                                                S T R A T E G Y – III
                                                                                                                                                S T R A T E G Y – III
                                                 synergies and problems associated with           consolidation successful one, problems




                                                                                                                                                S T R A T E G Y – III
                                                                                                                                                S T R A T E G Y – III
• To understand the dynamics of the              the acquisition                                  associated with successful making of a
  Chinese automobile industry in the pre-                                                         consolidation
  and post-WTO era                             • To discuss how acquisition as a growth
                                                 strategy help companies to consolidate         • Acquisition as a key growth driver in
• To understand the critical factors             in fragmented steel industry                     global steel industry.
  responsible for the emergence of
  Chinese automobiles as the leading           • To discuss the concept of ‘forward             Industry        Steel
  brands, both in the domestic and               integration’ and ‘backward integration’        Reference No.   INA0053K
  international market                           in steel industry                              Year of Pub.    2006
                                                                                                Teaching Note   Not Available
• To discuss the global impact of the          • To discuss how alliance with raw material      Struc.Assig.    Not Available
  increasing export capability of the            suppliers and ownership of mines help
  Chinese automobile manufacturers               steel companies to have better control         Keywords
                                                 over the value chain of the industry
• To understand the changing dynamics                                                           Mittal steel; consolidation; value chain;
  of consumer psychographics in China.         • To discuss value chain of the steel            global steel industry.
                                                 industry and steel making process.
Industry        Auto
Reference No.   INA0055K                       Industry        Steel
Year of Pub.    2006                           Reference No.   INA0054K                            Auto Component Industry: A
Teaching Note   Not Available                  Year of Pub.    2006                                     New Perspective
Struc.Assign.   Not Available                  Teaching Note   Not Available
                                               Struc.Assig.    Not Available                    According to a report by McKinsey and
Keywords                                                                                        ACMA in 2004 Indian auto component
                                                                                                industry was worth around $5 billion
China; Auto Industry; Cherry; First auto       Keywords
                                                                                                (Rs.25,000 crore) and was growing at the
works; GM; Toyota; Volkswagen.                                                                  rate of 18% yearly. But industry experts
                                               Mittal   Steel;    CVRD;      Riotinto;
                                               Kryvorizhstal; Backward Integration.             felt that in auto component exports, India
                                                                                                was far behind other developing countries.
  Mittal's New Move: Capacity                                                                   Indian companies did not have the scale of
Expansion or Vertical Integration                                                               production to beat global companies. The
                                                     L.N. Mittal: Consolidating                 Indian auto component industry was highly
In October 2005, Mittal Steel, the world’s              Presence Globally                       fragmented as most of the auto makers
largest steel company, made a bid for                                                           belonged to Tier IV and Tier III category.
KryvorizhStal Steel, the largest steel         Lakshmi Niwas Mittal (popularly known
                                                                                                High fragmentation, low investments in
company of Ukraine. In the era, when           as LNM), also called the “Carnegie of
                                                                                                R&D, low capability in high-end designing,
consolidation and acquisition were             Steel”, built his steel empire by aggressively
                                                                                                manufacturing and development hindered
common practices in the industry, Mittal       acquiring poorly performing steel plants
                                                                                                Indian auto parts maker to move up the
Steel’s new move would help it to              at low prices in 14 countries across the
                                                                                                value chain. Global OEMs and Tier 1
consolidate its presence more aggressively.    globe,      like Trinidad and Tobago,
                                                                                                suppliers were relocating their plants and
The acquisition was a key acquisition for      Kazakhstan, Romania, Germany, Poland,
                                                                                                set up R&D centers from US/Europe to
Mittal Steel in Central Europe, as it          Canada and America, and turning them into
                                                                                                India due to its low cost and skilled
provided the company with a large size         money-making ventures. He is considered
                                                                                                manpower. But the majority of Indian auto
low cost platform in a core and fast growing   to be industry visionary, spotting trends
                                                                                                component firms belong to the lower tier
market. It also helped Mittal Steel to         much before his contemporaries and
                                                                                                of Industry value chain. Tier I
exercise control on the large iron ore         investing accordingly. In October 2004,
                                                                                                manufacturers enjoyed advantages over
reserves of the Ukrainian Steel major,         Mittal acquired International Steel Group
                                                                                                Tier II and Tier III suppliers in getting
which it planned to use in its expansion       of the US for $4.5 billion and became the
                                                                                                orders with the help of their designing,
programme. In the steel industry, due to       largest steel producer in the world,
                                                                                                manufacturing and development skills.
raw material shortage, the ownership of        surpassing the world leader, Arcelor. The
                                                                                                Since Tier I suppliers got the order directly
mines and long-term alliances with the raw     case study offers scope for discussion about
                                                                                                from auto makers it helped them to
material suppliers became a critical success   the acquisition strategy, adopted by Mittal
                                                                                                recover the investments quickly and
factor for any company. The case study         and how it helped him to become the
                                                                                                enjoyed better profit margins. Indian
offers a scope for discussing the rationale    market leader. It also provides information
                                                                                                manufacturers, mostly belong to Tier III
of the acquisition in the recent global        regarding the current and future levels of
                                                                                                and Tier IV category, lacked in high end
trends, the value chain of the industry and    consolidation in the global steel industries,
                                                                                                designing, manufacturing and development
how Mittal Steel plans to leverage it.         consolidation as a major strategy in the
                                                                                                skills. The case deals about how Indian auto
Students can also discuss how Mittal Steel     steel industry, steel industry value chain
                                                                                                components industry which is in the un-
can leverage the acquisition by                and the risks that companies like Mittal
                                                                                                organised sector, could exploit its
strengthening its position in Central and      Steel, would encounter.
                                                                                                strengths, nullify its weaknesses and became
Eastern Europe and areas close to China.                                                        the preferred sourcing partner of global
                                               Pedagogical Objectives                           OEMs ,by moving up the value chain of
Pedagogical Objectives                         • To understand the trends, dynamics of          the industry.
• To discuss the trends, patterns of global      global steel industry
  steel industry and consolidation as a                                                         Pedagogical Objectives
                                               • To understand how consolidation act as
  major strategy in fragmented steel             growth strategy in global steel industry       • To discuss in details about global and
  industry globally                                                                               Indian auto component industry, trends
                                               • To understand how consolidation                  and patterns of the industry
• To discuss acquisition of KryvorizhStal        transform the globally fragmented steel
  Steel, the largest steel company of            industry into a consolidated one               • To discuss the value chain of the auto
                                                                                                  component industry
                                                                                                                                                                 9
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Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)
Case studies in_strategy(catalogue_iii)

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Case studies in_strategy(catalogue_iii)

  • 1. 1 S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III www.ibscdc.org
  • 2. Industry Fashion Customer preference; Competitive Reference No. INA0078 environment; US Auto industry Industry Analysis Year of Pub. 2009 Fashion Industry: Can Asia Buck Teaching Note Available the Trend? Struc.Assign. Available The US Newspaper Industry at Keywords Crossroads? Well, how does one define fashion going global – When a Gucci or Armani is Asia, Oriental, Fashion, Blue Ocean The print newspaper industry of the US displayed on the fashion streets of Japan Strategy, SWOT Analysis, GAP Analysis , has been witnessing revenue decline since and China or when celebrities like Liz Japan, China, Europe, Retail, Gucci, Global, 2005. Decreasing circulations and Hurley or Will Smith showcase themselves Brand, Apparel, Supply chain consequently decreasing advertising in an Asian outfit? The winds of global revenue, due to the increasing popularity fashion industry are changing their course of digital media, is said to have affected – no more do fashion winds move only the print medium. Many newspaper CAFE Fuel Rules: Changing Auto from west to east but they blow from east companies initiated several cost cutting to west too. Asian fashion, of late, has Industry Dynamics in the US efforts to cope up with the industry made its presence felt on the global ramp. In a move to increase fuel efficiency and downtrend. The increasing online For centuries, western brands like Gucci, to reduce gasoline usage for travel, a bill advertising revenue at the US newspaper Versace, Armani and LVMH maintained was passed by US Federal government websites put forth a notion that the their supremacy in the world of fashion. raising the standards of Corporate Average industry will undergo a paradigm shift from Innovation, rich designing, marketing Fuel Economy (CAFE) standards to 35 the print medium to the online medium. expertise coupled with the presence of miles per gallon (mpg), to be achieved by Many analysts believed that the US excellent fashion connoisseurs, enabled the 2020 from the current standards of 27.5 newspaper organisations will retain their western brands to command a premium mpg for passenger cars and 22.2 mpg for local franchises in print format, as it over the years. In comparison, the Asian trucks. US car manufacturers like GM, Ford contributes significantly to their revenue. fashion industry, which is still in the nascent and Chrysler were apprehensive of this However, speculation is rife about the stage of growth, has been trying vigorously decision as they were in doubt in achieving future of US print newspaper industry as to position itself among the global players. the proposed standard in 12 years. The the focus shifts to the online medium. Although oriental fashion is pulling huge automakers were left with two options – crowds to its fashion weeks, the Asian either make cars more expensive or make Pedagogical Objectives fashion industry, despite talented designers them smaller and less powerful. By and lean manufacturing processes, is failing upgrading their manufacturing processes • To analyse the increasing popularity of to build a brand image in the high-end and investing in expensive technology, new media over the traditional media in luxury segment. Factors like low brand they hoped to reach the standards set by the US value, lack of technical know-how, the Act. It was also found that Japanese • To provide an overview of the US infrastructure and distribution networks manufacturers like Honda or Toyota were newspaper industry and the competitive have been hampering their growth closer to the proposed standards as scenario opportunities globally. compared to the 'Detroit 3' and European car manufacturers. On the other hand, • To analyse the various factors that affect This case study dwells upon the dynamics the US print newspaper industry of the global fashion industry and the fearing a rise in oil prices, consumers are comparative position of the Asian fashion looking for fuel efficient and compact cars. • To analyse how the US print newspaper industry. The case study also analyses the Consumers as well as market analysts industry can hold its audience and challenges and threats to Asian fashion presume that new CAFÉ standards can be increase its revenue. designers and brands from global players met by 2020 which is in contradiction to besides providing a scope to identify the the view of the automakers. The case Industry Newspaper Publishing ways in which Asian fashion industry can attempts to profile the needs of consumers Reference No. INA0076B create an uncontested market space and and expertise of auto-manufacturers, in Year of Pub. 2008 make competition irrelevant. the wake of new CAFÉ rules. Teaching Note Available Struc.Assign. Available Pedagogical Objectives Pedagogical Objectives Keywords • To understand and analyse fashion • To comprehend the implications of US Newspaper Industry; NAA; WAN; industry dynamics in a flat world (market environmental regulations on industry Digital Media; Ad spend; Classified ads; share, profit margins, value chain, etc.) dynamics Consumer spectrum; Interactive • To understand the impact of CAFE bill marketing; New media; Internet • To analyse the critical success factors advertising; Crossroads; Newspaper for fashion industry and debate on on US customers and auto manufacturers websites; Business models; Google; Yahoo whether they would change when the • To understand the prospects and companies go global challenges of US auto industry. • To understand the Asian fashion Industry Auto Industry Indian Animation Industry: industry's capabilities and contrast them Reference No. INA0077C Roadblocks for Global with the global fashion industry's critical Year of Pub. 2008 Competitiveness success factors Teaching Note Available Struc.Assign. Available Since 2005, India witnessed an increase in • To debate on the essential requisites for the amount of work related to animation any Asian fashion house to go global Keywords outsourced to India. Most of the companies and the strategies they should follow to CAFÉ rules; Environmental Standards; that outsourced such work were from the position themselves so as to successfully Industry Analysis Case Studies; Big three; Europe, US and also Asia. Though there compete with the incumbents. Detroit three; Japanese Automakers; has been an increase in the volume of 2 www.ibscdc.org
  • 3. outsourced projects and co-production (14.4% to 2.17 million units). The demand at much lower prices. Whether Nikon S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III deals, the animation content in the form for such scooters increased in Indian two- would be able to successfully fight grey S T R A T E G Y – III S T R A T E G Y – III of movies and television content did not wheeler market due to improvement in market issue in India was yet to be seen. seem to entice the Indian audience. This product features, design and style; and was cast doubts on the competitiveness of the targeted to attract young college girls, Pedagogical Objectives Indian animation industry. This case study housewives, and teenagers. Looking for examines the various hurdles that Indian growth, Suzuki launched gearless scooter • Dynamics of compact camera market animation companies need to cross, not 'Access 125' (Access) in the 100cc to 150cc in India only to appeal to the local market but also segment to compete with its competitors • Market entry strategies of Nikon in to become globally competitive. like Honda, Kinetic, and Bajaj. But still, a India segment of customers preferred Pedagogical Objectives motorcycles because of bigger wheels, • Strategic implications of grey markets better road grip, power, higher ground The case study helps in understanding • Nikon's strategies to fight grey markets. clearance, and low maintenance cost • The growth of global animation industry compared to scooters. The case facilitates Industry Compact Camera Market discussion on whether Suzuki would be able Reference No. INA0073A • Growth prospects of the Indian to succeed in capturing these buyers mind Year of Pub. 2008 animation industry in relation to the space. Teaching Note Available worldwide markets Struc.Assign. Available Pedagogical Objectives • Inadequacy of the Indian animation Keywords industry to compete globally. • To examine the growth drivers and Nikon Corporation; Compact Camera Industry Animation Industry demand factors of Indian two-wheeler market Market in India; Grey Market; Compact Reference No. INA0075B Camera; Single Reflex Camera (SLR); Year of Pub. 2008 • To understand the importance of Canon India; Kodak India; Nikon's Teaching Note Available continuous innovation in two-wheeler Coolpix; Industry Analysis Case Study; Grey Struc.Assign. Available market Market; Digital Cameras; Product Keywords cannibalisation; Brand Image; Brand • To study the impact of consumer Building India; Emerging economy; Animation; behaviour in Indian two-wheeler industry Global animation Industry; Indian • To discuss whether the strategies adopted animation Industry; Roadblocks; by Suzuki would help it succeed in Indian Hotel Industry (A): The Developing nations; Financial News; Outsourcing; Intermediaries; Industry shifting the consumer priorities from Competitive Dynamics motorcycles to gearless scooters in Analysis Case Study; MNCs; Animation India. Fuelled by the country's booming economy, outsourcing hub low-cost air carrier introduction and Industry Automobile Industry liberalisation of FDI norms that allow Reference No. INA0074A 100% foreign investment in real estate, Year of Pub. 2008 Suzuki in India: The Growing Teaching Note Available the Indian hotel industry is currently seeing Gearless Segment of Indian Struc.Assign. Available a boom. Demand for hotel accommodation has increased tremendously across India but Two-Wheeler Market Keywords the rooms' supply has seen an insignificant The world's second largest manufacturer growth, causing staggering room rates and of two-wheelers – the Indian two-wheeler Indian Two-Wheeler Market; Industry insufficient room availability. Inbound tour industry is broadly classified into three Analysis Case Study; Transportation; operators blame these as key deterrents product segments – scooters, motorcycles Consumer Behaviour; Motorcycles; that keep tourists from visiting the and mopeds. During 1980, the de-licensing Gearless Scooters; Marketing Strategy; country. Moreover, with poorly facilitated policy of Indian government allowed Joint Venture; Competition; Foreign airports, inadequate road infrastructure, foreign companies to operate in Indian Players; Product Innovation; Suzuki; high taxation levels and a bureaucratic visa two-wheeler market through joint ventures Honda Motorcycle & Scooter India (P) processing system, India's hotel industry (JV). Especially, the entry of Japanese Ltd.; Hero Honda; Bajaj Auto; Kinetic; has serious challenges ahead. Significant companies changed the dynamics of Indian LML investments in tourism infrastructure are two-wheeler market by concentrating on essential for this industry to progress and customer aspirations, and embracing new ultimately achieve its potential. technology. Banking on the opportunity, Compact Camera Grey Market during 1982, Suzuki Motorcycle India Pvt. in India: Nikon's Dilemma Pedagogical Objectives Ltd (Suzuki), a subsidiary of Suzuki Motor Corporation (SMC), entered the Indian Sensing the fast growth in the Indian • To understand Indian hotel industry two-wheeler market through a joint camera market, Nikon Corporation, a dynamics before and after the country's venture partnership with TVS Group, an Japan based camera brand, in 2007, decided economic liberalisation and analyse the Indian company, to manufacture to set up a subsidiary in India. Nikon was a key success factors of the industry motorcycles. Until 2000s, the motorcycles late entrant and players like Sony, Canon, • To examine the Indian hotel industry were more popular in Indian two-wheeler Kodak and Samsung had already established segmentation and contrast it with the market. But the launch of gearless scooter themselves as key players in the Indian country's economic development and 'Honda Activa' – a four-stroke scooter by market. To establish itself in the Indian room prices Honda Motorcycle and Scooter India Pvt market, Nikon had to compete with these Ltd (HMSI) in 2001, changed the demand established players. Apart from this, the • To highlight global hotel chain's growing dynamics of Indian scooter segment. Since presence of grey market was a serious presence in India and the various market 2007, the gearless scooter segment has concern for Nikon. Nikon's own products entry strategies available for them to been growing as compared to motorcycles were widely being sold in the grey market establish their presence in India 3 www.ibscdc.org
  • 4. • To analyse Indian hotel industry's Pedagogical Objectives and how it has changed the meaning of demand-supply mismatch, the reasons business over the decade. Specifically it can Industry Analysis for it and the necessary steps to fill the • To understand the dynamics of the be used to: gap. Chinese B2B E-commerce market • To understand the difference between Industry Hospitality Industry • To analyse the business methodology of Internet economy, electronic business Reference No. INA0072 the Alibaba group and electronic commerce Year of Pub. 2008 • To discuss the risks of online business, Teaching Note Available • To discuss the significance of digital especially in global expansion economy vis-a -vis traditional economy Struc.Assign. Available • To understand the importance of • To understand the constituents of e- Keywords efficient and adequate business model in commerce business Indian Hotel Industry; Industry the growth of an online business. Segmentation; India's Economic • To analyse the critical success factors Industry E-Commerce Liberalisation; Industry Classification; for the growth of e-commerce Reference No. INA0071 SWOT Analysis of Indian Hotel Industry; Year of Pub. 2008 • To debate the relevance of e-commerce Critical Success Factors; Challenges in the Teaching Note Available business in China Indian Hotel Industry; Role of Government Struc.Assign. Available in Industry's Development; Industry • To understand the resulting business Analysis Case Study; Taj and Oberoi Group Keywords opportunities and challenges. of Hotels; Market Entry Strategies; Global E-commerce; Dynamics of online business; Industry E-Commerce Hotel Chains in India; Incredible India Alibaba.com; Internet commerce; Chinese Reference No. INA0070 Campaign; Demand Supply Disparity electronic commerce; China in global e- Year of Pub. 2008 eommerce; Digital economy; Critical Teaching Note Available success factors of e-commerce; Industry Struc.Assign. Available Emergence of China in the Analysis Case Study; Strategies of Keywords Global E-Commerce Market (B): Alibaba.com; Internet economy Alibaba.com's Surge E-commerce; Dynamics of online business; Industry Analysis Case Study; Electronic Second in the two case series, this case Emergence of China in the global marketplace; Internet commerce; portrays Alibaba.com, a portal that Chinese electronic commerce; China in withstood the Chinese and emerged as a Global E-Commerce Market (A): global e-eommerce; Digital economy; leader in a short span of 9 years. Launched Dragon Drags on Adaptation Critical success factors of e-commerce; in 1999, the portal targeted SMEs One of the most popular economic stories Opportunities and challenges of e- providing Business to Business (B2B) in the last decade and half was the emergence commerce; Internet economy; Old solutions and aggressively expanded the of China as a formidable force in the global economy and New Economy customer base by tailoring its offerings to economy. With the growth booming at more various SMEs. Alibaba's web presence than 10% per annum, all sectors of the includes an international marketplace, which focuses on global importers and Chinese economy got the required thrust, Luxury Brands in China: Profiting E-commerce being one of them. Internet from Scale exporters, and a China marketplace penetration in the country registered focusing on domestic suppliers and buyers. dramatic surge, as the Chinese establishment China’s 1978 economic reforms helped Alibaba's business and operational patterns eased regulations and foreign multinationals boost its economic growth and in turn, the helped it to become the highest market provided the required know-how along with income levels there. China’s demography valued firm. This enabled the company to necessary hardware. Once the infrastructure too changed - with thousands of be listed on the Hong Kong Stock was in place, the Chinese business millionaires and a growing middle class Exchange in November 2007. And set its community was quick in embracing E- coming up. All this had an impact on the sights on global expansion, also offering commerce. However, the common country’s luxury industry, whose growth is more services to its domestic clients. populace was not quick enough, being pulled expected to jump from 1% in 2000 to 29% Though hailed as a good strategy, as the back by many apprehensions – chief among by 2015, making it the largest market for incremental revenues will out do them were lack of physical feel of the luxury brands. However, China is a incremental costs by miles, it has its own products and security (over privacy and complex cultural market. risks. Company's success of the company payments) – ultimately E-commerce has depends on its ability to tailor itself to suite the needs of global diversities – not a not gained expected popularity. Albeit Pedagogical Objectives slowly, number of people purchasing online mean task by any measure and not many is picking up – much to the liking of Chinese The case study helps students: portals could achieve in the past. This case e-commerce companies. This case study, enables analysis on the strategies, which • Analyse the impact of China’s economic the first in the two case series, enables a the company has adopted in its initial reforms discussion on why e-commerce failed to stages to establish itself facing adverse attract Chinese public, though it had all the • Discuss the growing demand for luxury conditions. How could Alibaba.com install necessary ingredients. Why was Chinese brands faith in its customers in such a short span public averse to online transactions? What of time? What measures did the company strategies did the companies adopt to • Assess Chinese consumer behaviour take to overcome the resistance of the increase the popularity of E-commerce? Chinese? Is the company too ambitious in • Discuss various strategies How China was able to establish itself on its global plans? Can the company handle global E-commerce market place? • Analyse the challenges for players. diverse needs of foreign and domestic customers? What measures should it take Industry Luxury to succeed the complexities involved in Pedagogical Objectives Reference No. INA0069 global expansion? Which regions should it Year of Pub. 2008 The case study is meant to understand the focus on? Teaching Note Available importance of electronic form of business Struc.Assign. Available 4 www.ibscdc.org
  • 5. Keywords Industry Internet Search & Navigation prompt customers to buy the new product. S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III Then the growth phase sees rapid market S T R A T E G Y – III S T R A T E G Y – III Services Luxury Brands; Counterfeiting; Luxury Reference No. INA0068 expansion and increasing competition, with Retailing; Tourism and Luxury Industry; Year of Pub. 2008 the entry of new players. In these two Brand Image; L’Oreal; LVMH; Teaching Note Available phases, a lot of evolution (both in terms Competition; Critical Success factors; Struc.Assign. Available of products and markets) happens. Products Market Entry Strategies; Consumer undergo many changes with the application Behaviour; Industry Analysis Case Study; Keywords of new technologies, rising demands and Industry Dynamics; Brand Building; varying choices of consumers. This case Challenges for Luxury Goods Companies Google; Baidu.com; China’s Search Engine Market; Business Model; Industry Analysis study sees how Motorola dealt with such Case Study; Globalisation and Localisation; evolution in an emerging market. Motorola CAGE Frame Work; Alliance Strategies; was the first to enter the Chinese mobile Google vs Baidu.com (C): The Acquisitions and Partnerships; Chinese phone market in 1987. So it was blessed Battle for China’s Internet Search Google; Government Business with the First Mover Advantage for nearly Market Environment; Internet Censorship; Online 15 years. However, with the evolution of Advertising; International Business; Legal Chinese telecom industry, improvements From being an emerging economy, China Environment and Regulations in mobile networks there and entry of new is a surging one and the number of its competitors (local and foreign), Motorola Internet users is swelling. With that, the began to lose its market share. But China number of companies offering search became a crucial market for Motorola, as services there is also going up. Google, the Motorola in China (B): From its western markets dried up. preferred search engine in many countries ‘Intended’ to ‘Emergent’ beats its rival Yahoo! by a wide margin. Strategies Pedagogical Objectives Yet, in China - forecast to be the largest Internet market in the world - Google finds This case study is a sequel to Motorola in • To understand the evolution of China’s itself upstaged by a local rival, Baidu.com. China (A): Dealing with an Evolutionary mobile industry and the operating China’s cultural nuances seem to Industry Life Cycle. This case explains how challenges completely elude Google. The company Motorola tuned its strategies to emerging trends. Actually, by January 2003, its going • To discuss and analyse strategy to find a foothold in China, is however, was becoming tough in the Chinese market. formulation in the evolutionary phase leaving no stone unturned. It has opened Most of its invented strategies failed. Then of an emerging market an office in 2005, hiring a Chinese at the helm. The company is working to improve it realised that its strategies can no longer • To discuss whether First Mover its sales force. Along with this, Google in neglect the market trends. Viability of these Advantage can guarantee success in the China has launched a censored Chinese emergent strategies can be vividly long run. version of its site in 2006, which is a first discussed. Industry Telecommunications for the company. This case, the third in the series, Google vs Baidu.com, details the Pedagogical Objectives Reference No. INA0066 Year of Pub. 2008 Chinese online search landscape along with • To analyse and discuss the causes of Teaching Note Available the major players. The focus is on the Motorola’s failure in China’s mobile Struc.Assign. Available ongoing battle between Google and Baidu, phone market, in spite of having the and the reasons for their failure and success First Mover Advantage Keywords respectively. The case facilitates a discussion on the critical success factors • To analyse whether its emergent Motorola; China Handset Market; for search engines and the need for strategies are workable and sustainable. Economic reforms in China; Mobile localisation. The business dilemma of Phones; Motorola and Eastcom; Industry Industry Telecommunications Analysis Case Study; Motorola and Nokia; choosing between ethical behaviour and Reference No. INA0067 Centrally planned economy; Industry Life shareholder wealth creation is also briefly Year of Pub. 2008 Cycle; Intended Strategies; Emergent dealt with. The case finally dwells on Teaching Note Available Strategies; First Mover Advantage; First whether Google, after making changes to Struc.Assign. Available Mover Disadvantages; Chinese Guanxi; its approach, will be able to succeed in China and what should be its plan of action. Keywords Chinese Business Environment Pedagogical Objectives Motorola; China Handset Market; Economic reforms in China; Mobile China’s Retail Industry (B): • The critical success factors for a search Phones; Motorola and Eastcom; Industry engine and whether these factors need Analysis Case Study; Motorola and Nokia; Consumer Behaviour and to be localised Centrally planned economy; Industry Life Competitive Responses Cycle; Intended Strategies; Emergent While case (A) enables an analysis of • The Chinese Internet search market and Strategies; First Mover Advantage; First what makes it attractive to China’s retail industry dynamics, case (B) Mover Disadvantages; Chinese Guanxi; provides scope for analysing Chinese multinationals Chinese Business Environment consumer behavior (with specific reference • Why Google, otherwise the leading to retailing). Using this analysis, students Internet search provider worldwide, is can decode the variety of competitor’s losing out in the Chinese market to a Motorola in China (A): Dealing responses Each one wants to their slice (a local player that has no presence with an Evolutionary Industry Life bigger one though) of the retail cake. overseas Cycle Whose strategic moves are viable? Which • The business dilemma between ethical company is better poised to tap China’s An industry’s life cycle runs through four retail potential? Since economic reforms behaviour and what may be construed as stages: introduction, growth, maturity and in the 1980s, China’s production and foolishness by exiting a lucrative decline. In the first stage, companies productivity rapidly grew, while average emerging market. 5 www.ibscdc.org
  • 6. consumption growth was slower. No doubt, online music stores and supermarkets. But many more are embedded into this case consumers create a huge retail potential. When the giant retailers are struggling by series that can be unearthed with meticulous Industry Analysis But, do they have similar aspirations? So, selling all-things-to-all-people how could analysis. Retail industry is one among the what should companies assume? Do their FOPP survive by selling just CDs, DVDs, many that saw intensified competition assumptions mismatch consumer books and gift items to one consumer during the past decade, in China. aspirations? More so, as the Chinese segment? How long can the patronage in Competition is not yet even because of consumer tends to save more than spend, these dynamic times last? Now, when huge untapped potential; so a discussion how can retailers get them to do the internet is posing the biggest threat to every on Industry Life Cycle can ensue. It is for reverse? other seller, can the company sustain? If the players to strategise their moves and yes, how long? If no, does the company counter-moves, where value chain analysis Pedagogical Objectives need to change its business approach? would prove essential. Market entry strategies of Wal-Mart and Carrefour would • To understand the (ever-) changing Pedagogical Objectives make up for an interesting analysis. consumer behaviour in China and debate its effects on the way retail companies • To understand unique business dynamics Pedagogical Objectives respond of music industry and also music retailing • To give a brief overview of retail • To juxtapose and analyse the obvious • To analyse the critical success factors in industry’s formats and the operational paradoxes in these responses (which can the music retail industry dynamics involved help better in converting adversities into advantages?) • To understand and relate consumer • To understand the potential and behavior in music retail industry to the attractiveness of China’s retail industry Industry Retail target market selection. Reference No. INA0065 • To analyse the challenges of operating Industry Entertainment Year of Pub. 2007 in China’s retail industry because of its Reference No. INA0064 Teaching Note Available value chain Year of Pub. 2007 Struc.Assign. Available Teaching Note Available • To debate on the critical success factors Keywords Struc.Assign. Available in China’s retail industry Wal-Mart; Carrefour; Chinese Consumer Keywords • To analyse the market entry strategies Behaviour; Economic reforms in China; of Wal-Mart and Carrefour and debate Centrally planned economy; Investment- Music Retailing; Customer Segmentation; on their effectiveness. led growth; Industry Analysis Case Study; Customer Targeting; Niche Marketing Consumption-led growth; Organised retail Fopp; Industry Analysis Case Study; Fifty Industry Retail industry; China’s traditional retail industry; Quid Bloke; Music Labels; Music Recorders; Reference No. INA0063 Re-balancing of the economic growth; Universal Music Group; Sony BMG Music Year of Pub. 2007 Saving patterns in China; Consumption Entertainment; HMV; Customer Teaching Note Available patterns in China Community; Music Industry; Positioning; Struc.Assign. Available Differentiation Keywords Wal-Mart; Carrefour; Economic reforms FOPP, UK’s Music Retailer (A): China’s Retail Industry (A): An in China; Retailing in China; Centralised Profiting from Positioning? supply chain system; Logistics and Supply Assessment of Potential and Chain Management; Centrally planned With the current trend of consumers Challenges economy; State-owned department stores; exploring music online and supermarkets The first of this three-part case series helps Dalian Dashang; China’s traditional retail offering CDs at competitive prices, stand- richly and deeply analyse a happening industry; Metro AG; Ito Yokado; Industry alone music retailers face an uphill task to industry in China - retailing. Its competitive Analysis Case Study; Chinese Guanxi; maintain real differentiation in the dynamics is the fine thread that runs Retail industry dynamics industry. The Fopp case series (A&B) track the positioning, the challenges and the through all the three cases. Now that China growth dilemmas of Fopp - a music retailer is on every global (MNC/TNC) company’s with 105 stores spread across UK and growth agenda, the class can debate Global Steel Industry: The Scotland. The company had been selling industry-specific dynamics as well as Country Factor CDs, DVDs, books, and peripherals for about economy-wide factors. So bigger questions 25 years. Started in early 1980s, the retail pop out. What is the “China Factor”? The reconstruction of infrastructure across chain has grown from a small corner shop What does this mean to the companies the world after the Second World War to UK’s third largest music retailer. What operating or willing to operate in China? prompted steel industry rise sharply. differentiates Fopp from its rivals is its What should be their homework before Demand exceeded supply resulting high positioning to reach Fifty Quid Bloke: the entering China? What should be their profitability which translated into capacity marketing name for people aged between strategic moves, while they are in China - augmentation. But since 1970’s the demand 25 and 45, who are cash-rich and time- strategy or tactics? With Chinese economy plummeted down, resulting over capacity poor. A typical Fifty Quid Bloke is seen on integrated into the global economy (since and high cyclicality in the Industry. The a Friday afternoon buying piles of CDs, all 1978 and more so from 2001 when it industry regained from 2002 due to China’s worth £50, thereby giving the company formally joined the WTO), its economic booming economy, higher economic more revenue per visitor. The company is growth rate has hovered around 10%–12%. developments in other BRIC (Brazil, said to have developed strong patronage And that’s very good news for all the major Russia, India) countries, emergence of CEE with these music followers. Case A describes global corporations because there is huge (Central and Easter Europe) countries as the dynamics of the music industry in demand there. However, this good news rapidly developing economies and positive general and UK’s music retail industry in has a flip-side too: China’s business terrain economic developments in Triad (Europe, particular, and will trigger a discussion on is bumpy for a variety of reasons. What USA and Japan) etc. Analysts were Fopp’s positioning strategy against the are those reasons? Hard infrastructure and skeptical about the long term sustainability soft infrastructure are the prime suspects. of the industry. The concern is vital for 6 www.ibscdc.org
  • 7. the senior managers and the policy makers • To understand the US real estate market • To debate the ethical participation by S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III in the steel industry to understand the developed and developing countries on S T R A T E G Y – III S T R A T E G Y – III dynamics of this industry and to shape their • To analyse the volatilities in the US real humanitarians ground in carbon trading. strategies accordingly. estate market Industry Carbon market • To debate whether the US real estate Reference No. INA0060A Pedagogical Objectives market would recover after the downturn Year of Pub. 2007 started in 2006. Teaching Note Not Available • An outlook of global steel industry Industry Real Estate Struc.Assign. Not Available • Factors affecting the demand and supply Reference No. INA0061K of the global steel industry Keywords Year of Pub. 2006 • The impact of China, BRIC, TRIAD and Teaching Note Not Available Carbon dioxide; Greenhouse Gases; Industry CEE economies on the global steel Struc.Assign. Not Available Analysis Case Study; Kyoto Protocol; industry Carbon trading; Emission Trading; Global Keywords Warming; Climate Change; Annexure I • Opportunities and challenges for the US real estate; United States housing bubble; countries; Annexure II countries; Assigned players in the global steel industry. Industry Analysis Case Study; Economic Amount Units; Emission Reduction Units; Industry Steel bubbles; Stock bubble; P/E (price-to- Chicago Climate Exchange(CCX); EU ETS; Reference No. INA0062K earnings) ratios for houses; National UK ETS; New south Wales market (NSW); Year of Pub. 2007 Association of Realtors; Speculation; House Joint Implementation; Clean Development Teaching Note Available price index; Baby boomers; Downtrend in mechanism (CDM) Struc.Assign. Available housing; Foreclosure; US mortgage rates; Stock vs house investment; Collapse in Keywords housing; Housing wealth Chinese Automakers' CEE; TRIAD; Steel Production; BRIC; International Drive Value Chain; Arcelor-Mittal; Baosteel; Fragmentation; Industry Analysis Case Kyoto Protocol and its effects on Following the footsteps of their Asian predecessors Japanese and South Korean Study; Downstream Production; the carbon trading automakers all major Chinese automakers Investment Trap; Global Steel Industry; Regional Champions; Niche Specialists; Carbon Market, the new concept of trading like Geely, Cherry and other leading auto Global Player; Steel Cycle Carbon dioxide (CO2) and other companies aspired to become global Greenhouse gas was much similar to the players. With the advantages of low cost other trading markets of the world. This production and government support, concept came into force with the Chinese automakers primarily targeted US US Housing Market: Waiting for implementation of the international treaty and European market to sell their cars and Recovery called Kyoto Protocol, which envisioned consequently become powerhouse in global reduction of Greenhouse Gas emission in automotive industry. After experiencing a boom for a considerably long period, the US Real Estate the world. The treaty was mainly applicable Nevertheless, Chinese automakers had started declining from early 2006. The to the industrialized and developed many obstacles to overcome before selling number of new housing projects dropped countries of the world. cars in international markets. The image from an annual rate of 1.535 million to The first implementation period was 2007- of poor quality, weak design and lack of 1.486 million. Meanwhile, the mortgage 2012 which enforced many countries and distribution networks hindered the progress. loans had reduced from a peak of 6.8% on industries around the world to maintain their Besides, the world automotive market was average for a 30-year fixed loan in July to level of emissions. This also gave boost to saturating and analysts opined that the 6.24% in October 2006. The Federal rate carbon market around the world. This growth prospects were better in China remained unchanged at 5.25% from the mechanism initiated major carbon itself. month of August. There were speculations exchange and market around the world. that the Federal Reserve could cut rates in Pedagogical Objectives the coming months if inflation remained The case highlights the major carbon under control and the economy flagged. trading markets around the world and the • To discuss the global and Chinese This further slashed down the housing countries which would implement this automotive industry scenario finance loans. All these triggered a recovery treaty. The treaty was rejected by leading industrialized countries like US, Canada and • To discuss international market entry but the market so far had not shown any barriers and strategies to overcome them kind of bounce-back activities. Moreover, Australia. It also faces some challenges, as the once-booming U.S. housing market debate and criticism by environmental • To discuss challenges faced by Chinese came down in 2005-2006, economists activist. Amidst the challenges and automobile manufacturers in their quest debated whether this was a "soft" or "hard" regulatory hindrances, the treaty promised to go global. landing and the impact this slowing would to provide an initiative to prevent further global warming. The case ends on the Industry Automobile have on consumers' confidence and on the debate whether Kyoto Protocol will Reference No. INA0059A overall economy. This case captures both achieve its vision by 2012. Year of Pub. 2007 the up and down trends of the US housing Teaching Note Not Available sector. The case further explores the factors Struc.Assign. Not Available affecting the housing sector and whether Pedagogical Objectives there will be any recovery in the US housing • To understand the concept of carbon Keywords market. trading and carbon markets Chinese Automakers; China Cars; Industry Pedagogical Objectives • To understand the international treaty , Analysis Case Study; Automobile Industry; Kyoto protocol and its mission and Globalisation; International Markets; • To discuss how the economic factors are vision Expansion Strategies; Shanghai related with the real estate market Automotive (SAIC); First Automobile 7 www.ibscdc.org
  • 8. Works (FAW); Dongfeng Motor outsourcing industry; BPO sector; contrast, the Chinese aviation market had Corporation; Geely Automobile; Chery Offshoring become the second-largest in the world after Industry Analysis Automobile; Challenges of globalisation; the US, carrying 138 million passengers in Exports; Low cost production 2005. Apart from that, Chinese airlines ordered a large number of new aircrafts in Organic Food Market in the US: 2005. Analysts felt that government The Wal-Mart Effect interference in matters related operations Emerging Destinations in was the main reason behind airlines’ poor Outsourcing: The Indian In the wake of a rapidly growing market for performance. Though government was organic products in the US, in March 2006, dilemma reforming the airline industry to make the Wal-Mart, the world’s biggest retail chain, As of 2006, India continued to remain an announced that it would include more Chinese airlines more competitive, experts IT outsourcing powerhouse, with $17.7 organic products in its grocery section. The doubted Air China’s ability to remain billion revenue in software and IT services management of Wal-Mart hoped to attract profitable in the long run. The case discusses exports, compared with $3.6 billion for more and more customers to buy its organic in detail the evolution of China’s aviation China and $1 billion for Russia, according items thereby promoting the consumption industry to its present form as well as to the trade organizations in each country. of organic products. While some analysts government reforms. It also discusses Air Also, India's outsourcing industry was still believed that it would increase China and its operations. The concluding growing at a faster pace than that of Russia's environmental awareness among the section attempts to highlight the and other outsourcing centers. But as labor consumers and prompt the farmers and challenges that the Chinese aviation costs and turnover rates began rising in supplier to adopt green practices, another industry (particularly Air China) faces. It India, companies started looking out for set of analysts felt that Wal-Mart could use also tries to raise a question regarding the cheaper labor. As a result, many alternative its market strength to exert pressure on structure of the industry in future. outsourcing destinations emerged. farmers and suppliers to its own advantage. Countries speaking European languages like Pedagogical Objectives The case starts with a short history of Hungary, Czech Republic, Russia, Poland, organic farming in the US and moves on • To understand the evolution of China’s Bulgaria and Romania were benefiting from to Wal-Mart discussing it business briefly. aviation industry the trend of 'nearshoring'. Moving IT It then highlights Wal-Mart’s business operations into developing countries can • To understand government reforms that practices over the years and finally tries pose big risks, such as language and cultural shape the structure of the industry to raise a question regarding what could be differences, geopolitical instability, and the the possible repercussions of Wal-Mart’s • To discuss competitive dynamics of risk of stolen intellectual property. India's entry into the organics. Chinese aviation industry outsourcing players needed to overcome major challenges to continue their growth • To analyse the competitive advantages and sustain their competitive advantage Pedagogical Objectives of Air China over other emerging outsourcing • To get an understanding of organic destinations. India needed to improve its • To analyse Air China’s ability to sustain farming infrastructure, maintain competitive labor profitability in the long run. costs and tackle the turnover rates of labor • To analyse the impact of Wal-Mart’s Industry Aviation attrition. It had to concentrate more on entry on the organic food market of the Reference No. INA0056K new areas in outsourcing such as E- US Year of Pub. 2006 governance, Retail Services Outsourcing, • To debate whether Wal-Mart’s entry Teaching Note Not Available Pharmaceutical Research, Financial would drive suppliers to adopt organic Struc.Assign. Not Available Services and Healthcare. farming or exert pressure on them for lower prices. Keywords The case outlines the changing global scenario of the outsourcing industry, Air China; Chinese Aviation Industry; Industry Organic Food emerging destinations and challenges faced CAAC; CANC;Shanghai Airlines. Reference No. INA0057K by Indian outsourcing companies towards Year of Pub. 2006 keeping competitive advantage and Teaching Note Not Available retaining business. Struc.Assign. Not Available China’s Auto Industry: The Keywords Emerging Trends Pedagogical Objectives Wal-Mart; Organic food; Retailing; With China’s entry in the WTO in • To introduce the students to the Organic farming; National Organic December 2001, the domestic automobile Outsourcing industry Programme (NOP); Supercentre; Sam’s industry witnessed a plethora of changes. • To highlight the various new destinations Club; Neighbourhood market; Grocery Overall tariff and non-tariff barriers were coming up in outsourcing retailing; Industry Analysis Case Study; US reduced and the sector was opened up for farmers; Organic seal; Supermarket; FDIs. China rapidly emerged as the third- • Factors that constitute a successful largest automobile market behind the US outsourcing destination. Discount store; United Food & Commercial Workers and Japan, with about 3.1 million new cars Industry Business Process Outsourcing being sold in 2005. The Chinese auto Reference No. INA0058C industry was evolving gradually into a Year of Pub. 2007 mature market with consumers becoming Air China and the Chinese more aware of the differences between Teaching Note Available Struc.Assign. Not Available Aviation Industry brands. Keywords By 2005, Air China was the only profitable The case while providing a broad overview carrier among the three major airlines in of the Chinese automobile industry, Outsourcing; Nearshoring; Emerging China. The other two, China Southern and discusses the emerging trends in the destinations; Industry Analysis Case Study; China Eastern, were making losses. The industry as well as in the consumer Indian outsourcing industry; Chinese low cost carriers also were struggling. By behaviour. 8 www.ibscdc.org
  • 9. Pedagogical Objectives Ukraine by Mittal Steel, potential • To understand how to make S T R A T E G Y – III S T R A T E G Y – III S T R A T E G Y – III synergies and problems associated with consolidation successful one, problems S T R A T E G Y – III S T R A T E G Y – III • To understand the dynamics of the the acquisition associated with successful making of a Chinese automobile industry in the pre- consolidation and post-WTO era • To discuss how acquisition as a growth strategy help companies to consolidate • Acquisition as a key growth driver in • To understand the critical factors in fragmented steel industry global steel industry. responsible for the emergence of Chinese automobiles as the leading • To discuss the concept of ‘forward Industry Steel brands, both in the domestic and integration’ and ‘backward integration’ Reference No. INA0053K international market in steel industry Year of Pub. 2006 Teaching Note Not Available • To discuss the global impact of the • To discuss how alliance with raw material Struc.Assig. Not Available increasing export capability of the suppliers and ownership of mines help Chinese automobile manufacturers steel companies to have better control Keywords over the value chain of the industry • To understand the changing dynamics Mittal steel; consolidation; value chain; of consumer psychographics in China. • To discuss value chain of the steel global steel industry. industry and steel making process. Industry Auto Reference No. INA0055K Industry Steel Year of Pub. 2006 Reference No. INA0054K Auto Component Industry: A Teaching Note Not Available Year of Pub. 2006 New Perspective Struc.Assign. Not Available Teaching Note Not Available Struc.Assig. Not Available According to a report by McKinsey and Keywords ACMA in 2004 Indian auto component industry was worth around $5 billion China; Auto Industry; Cherry; First auto Keywords (Rs.25,000 crore) and was growing at the works; GM; Toyota; Volkswagen. rate of 18% yearly. But industry experts Mittal Steel; CVRD; Riotinto; Kryvorizhstal; Backward Integration. felt that in auto component exports, India was far behind other developing countries. Mittal's New Move: Capacity Indian companies did not have the scale of Expansion or Vertical Integration production to beat global companies. The L.N. Mittal: Consolidating Indian auto component industry was highly In October 2005, Mittal Steel, the world’s Presence Globally fragmented as most of the auto makers largest steel company, made a bid for belonged to Tier IV and Tier III category. KryvorizhStal Steel, the largest steel Lakshmi Niwas Mittal (popularly known High fragmentation, low investments in company of Ukraine. In the era, when as LNM), also called the “Carnegie of R&D, low capability in high-end designing, consolidation and acquisition were Steel”, built his steel empire by aggressively manufacturing and development hindered common practices in the industry, Mittal acquiring poorly performing steel plants Indian auto parts maker to move up the Steel’s new move would help it to at low prices in 14 countries across the value chain. Global OEMs and Tier 1 consolidate its presence more aggressively. globe, like Trinidad and Tobago, suppliers were relocating their plants and The acquisition was a key acquisition for Kazakhstan, Romania, Germany, Poland, set up R&D centers from US/Europe to Mittal Steel in Central Europe, as it Canada and America, and turning them into India due to its low cost and skilled provided the company with a large size money-making ventures. He is considered manpower. But the majority of Indian auto low cost platform in a core and fast growing to be industry visionary, spotting trends component firms belong to the lower tier market. It also helped Mittal Steel to much before his contemporaries and of Industry value chain. Tier I exercise control on the large iron ore investing accordingly. In October 2004, manufacturers enjoyed advantages over reserves of the Ukrainian Steel major, Mittal acquired International Steel Group Tier II and Tier III suppliers in getting which it planned to use in its expansion of the US for $4.5 billion and became the orders with the help of their designing, programme. In the steel industry, due to largest steel producer in the world, manufacturing and development skills. raw material shortage, the ownership of surpassing the world leader, Arcelor. The Since Tier I suppliers got the order directly mines and long-term alliances with the raw case study offers scope for discussion about from auto makers it helped them to material suppliers became a critical success the acquisition strategy, adopted by Mittal recover the investments quickly and factor for any company. The case study and how it helped him to become the enjoyed better profit margins. Indian offers a scope for discussing the rationale market leader. It also provides information manufacturers, mostly belong to Tier III of the acquisition in the recent global regarding the current and future levels of and Tier IV category, lacked in high end trends, the value chain of the industry and consolidation in the global steel industries, designing, manufacturing and development how Mittal Steel plans to leverage it. consolidation as a major strategy in the skills. The case deals about how Indian auto Students can also discuss how Mittal Steel steel industry, steel industry value chain components industry which is in the un- can leverage the acquisition by and the risks that companies like Mittal organised sector, could exploit its strengthening its position in Central and Steel, would encounter. strengths, nullify its weaknesses and became Eastern Europe and areas close to China. the preferred sourcing partner of global Pedagogical Objectives OEMs ,by moving up the value chain of Pedagogical Objectives • To understand the trends, dynamics of the industry. • To discuss the trends, patterns of global global steel industry steel industry and consolidation as a Pedagogical Objectives • To understand how consolidation act as major strategy in fragmented steel growth strategy in global steel industry • To discuss in details about global and industry globally Indian auto component industry, trends • To understand how consolidation and patterns of the industry • To discuss acquisition of KryvorizhStal transform the globally fragmented steel Steel, the largest steel company of industry into a consolidated one • To discuss the value chain of the auto component industry 9 www.ibscdc.org