Making Internet Operations Easier

How We Help Operations Teams
Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud
ChinaNetCloud
2015
MAKING INTERNET
OPERATIONS EASIER
How ChinaNetCloud Helps Operations Teams

INTERNET OPERATIONS
• Internet IT and Operations teams are always busy, often
working around the clock with never-ending to-do lists.
• There simply is never enough time or resources to get
everything done.
• In the end it is up to IT and Operations teams to keep it all
running, with good performance, high reliability, and great
security, all at the lowest possible cost.

HOW WE WORK WITH
IT AND OPERATIONS TEAMS
• ChinaNetCloud works with IT and Operations teams at all
levels throughout the entire system lifecycle.
• We provide the tools and support you need to ensure your
systems are monitored, secure, and safely backed up, 24x7.
• In addition, we provide tailored support systems, on-demand
performance and security reports, plus post-mortem reports
of any serious problems or downtime.

The Internet never stops.
It runs day and night removing geographical barriers and helping
companies run their business around the globe.
Full, unwavering support is critical to an organization’s operational
success, enabling problems to be handled at any time.
24/7 SUPPORT &
TROUBLESHOOTING

24/7 SUPPORT &
TROUBLESHOOTING
• Comprehensive 24x7 teams dedicated to support,
monitoring, and troubleshooting systems.
• We catch problems before they occur, and before anyone is
called.
• Professional escalation teams are able to handle any
problem, at any level.
• Our experts are always on call for deeper problems such as
networking, database, or security.

Proper Internet operations utilize 200-point deep monitoring of
all the hardware, cloud, services, and applications in a system.
This allows proper alerting with prediction, graphing, history,
and related analyses plus time, event, and syslog correlation.
DEEP SYSTEM
MONITORING

DEEP SYSTEM MONITORING
• ChinaNetCloud provides world-class deep monitoring
solutions to support troubleshooting, data gathering,
graphing, and reporting functions.
• Plus global monitoring and alert systems which process
hundreds of data points per server, including cross-server
and system-level data.
• These custom solutions enable us to quickly ﬁnd and ﬁx
problems proactively, sometimes before they even occur.

Everyone wants security, but it’s difﬁcult to do on real systems
that are constantly changing.
It takes dedicated expert teams with specialized tools and
detailed knowledge to keep things secure.
WORLD-CLASS
SECURITY

WORLD-CLASS SECURITY
• ChinaNetCloud has dedicated security teams with
sophisticated monitoring, auditing, and scanning tools.
• We have strong security processes with dedicated access
servers, per-user logins, and multi-factor authentication.
• All Engineer access is logged and periodically audited.
• State-of-the-art IDS/IPS and application level security along
with stringent key and password management protocols help
keep your system secure.

Good reliable backups are critical to long-term system
reliability and data resiliency.
Backups are the most important thing to get right in any
system operation process since backups must always work, all
the time.
RELIABLE BACKUPS

RELIABLE BACKUPS
• ChinaNetCloud uses the best processes, tools, and
conﬁgurations ensure each backup is correct, secure, and
trustworthy.
• We perform full, incremental, and continuous backups at all-
levels covering real-world systems and complex services.
• Additional off-site backups are tailored for disaster recovery,
tested and veriﬁed for seamless use during an emergency.

Supporting diverse large-scale Internet systems around the
world takes specialized support systems for managing all the
alerts, requests, and projects along with their status,
assignments, work logs, access, plans, and approvals.
TAILORED SUPPORT
SYSTEMS

TAILORED SUPPORT SYSTEMS
ChinaNetCloud provides:
• Integrated Ticket Management Systems
• Dedicated Multi-Level Email Systems
• Specialized Technical Procedure Systems
• Multi-Channel Communications
• Formal ITIL Support Processes
• Emergency Response Procedures

Career Advancement
Training
Work With Advanced Technology
Cost Efﬁciency
From Cost Center to Strategic Asset
BENEFITS TO WORKING
WITH CHINANETCLOUD

CAREER ADVANCEMENT
• We help advance your career in many ways.
• Your systems will be up, fast, and secure, 24x7.
• We also help you better understand the underlying
technologies, including best-practice architecture,
conﬁgurations, and procedures.
• These all help prepare you for the future, especially working
with clouds and state-of-the-art large-scale systems.

TRAINING
• ChinaNetCloud isn’t a training company, but we are always
willing to explain how and why we do things.
• All our conﬁgurations and practices are open and well-
documented.
• We provide training materials on all the latest technologies
and best-practices across a wide range of systems and
services.

WORK WITH
ADVANCED TECHNOLOGY
• We suggest, support, and manage all of the most advanced
technologies in use today within large-scale Internet
applications.
• Docker, DevOps, Node.js, Redis, MongoDB, and many more
are all commonly used in our world.
• And of course we have install, monitoring, alert,
troubleshooting, backup, and tuning procedures for all the
hottest modern technologies.

COST EFFICIENCY
• Internet Operations must be done efﬁciently and
economically.
• We continuously evaluate systems to identify cost-saving
opportunities from leveraging new technologies.
• Our deep system monitoring and capacity planning
procedures can further optimize server usage.
• Plus, we identify efﬁcient scaling opportunities via external
services from the data center up through the CDN.

FROM COST CENTER
TO STRATEGIC ASSET
• Managing overall cost is a key element of success for
companies of any size, but especially for smaller ones.
• Outsourcing your day to day IT Operations ensures that your
systems are up, fast, and secure, all the time.
• Free up your teams to focus on revenue generating activities
such as core applications, development support, next
generation systems, and coordination.

MAKING INTERNET
OPERATIONS EASIER
How ChinaNetCloud Helps Operations Teams
For more information and to download
our Making Internet Operations Easier
white paper, please visit:
www.ChinaNetCloud.com

ABOUT CHINANETCLOUD
Founded in Shanghai in 2008, ChinaNetCloud is one of the
world's largest Internet Managed Services provider.
Our focus is on server operations, especially Reliability,
Performance, Scale, Security, and Cost Savings.
www.ChinaNetCloud.com

Making Internet Operations Easier

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

Similaire à Making Internet Operations Easier

Similaire à Making Internet Operations Easier (20)

Plus de ChinaNetCloud

Plus de ChinaNetCloud (20)

Dernier

Dernier (20)

Making Internet Operations Easier