1. Christian Hunger BSc(Hons)
303 London Road East, Bath, BA1 7RL
Tel: +44 (0) 7865 047127 Email: christianhunger@yahoo.com
Profile:
Highly effective Senior Business Analyst and Project Manager with 17 years experience of providing consultancy to
Blue Chip clients in the financial services industry (Insurance, Life and Pensions, Wealth Management and Asset
Management). Exposure to all stages of the project life cycle and experience in Prince2. Experience in effecting IT
and business change, as well as managing multiple projects concurrently.
Expertise:
Comprehensive industry knowledge in Life and Pensions, Wealth Management and Asset Management
Experience in the German, UK, Italian and Austrian markets
Exposure to multinational projects
Experience in Business Intelligence (BI), Data Warehousing and Data Modelling
Multi lingual – fluent, both written and spoken in English and German business and technical languages plus
conversational Spanish
Prince2 practitioner qualified
Full project life cycle experience
Experience in regulatory projects including Solvency II (Pillars 1, 2, 3) and Anti Money Laundering
Extensive experience in 3rd party stakeholder management, in business and technology, both off- and on-shore.
Strong commercial and delivery focus. Consistently delivering quality products to demanding deadlines
Strong leadership, influencing and stakeholder management skills, passionate team player
Experienced in many roles: Business Analyst, Project Manager, Change Manager, Test Planner, Tester
Sound knowledge of MS Project, Excel, Visio, Access, Word, Powerpoint
Expert in BPMN process modelling.
Skilled Communicator at all levels, writing professional, concise documents
Ability to bridge the gap between Business and Technology; understanding the business’ needs and technology’s
constraints.
Achievements:
Project managed and delivered an advisor portal for Clerical Medical Germany
Delivered over 100 small and medium sized business and IT projects for JP Morgan's Back Office functions under
very challenging circumstances
Designed, project managed and implemented several new key operating models to support the back-office
functions for innovative investment products. These products give the client a distinct USP in the market place.
Consistently chosen to manage or work on key projects because of excellent delivery record.
Developed and successfully implemented a back office project management strategy for the client change
department at JP Morgan resulting in a more effective and efficient project management process.
Developed and Implemented generic (reusable) project plan templates for investment product launches. This led
to a significant reduction in product to market times.
Written key Solvency II documentation in support of the Internal Model Approval Process (IMAP)
Designed, documented and implemented business processes for the production of SII asset QRT
Written an operating model and manual for the production of asset QRT for Solvency II.
Professional History:
Solvency II (Pillar 3) asset QRT process design, documentation and implementation.
Friends Life (Aviva)
Lead Business Analyst/Project Manager
Feb 2016 - Aug 2016
2. Project planning/management of an IT based BI asset reporting solution.
Requirements analysis for the above solution.
Data modelling for the above solution
Project management and Business Analysis of the asset QRT production life cycle.
Requirements gathering and project support for an Oracle based web authentication platform for all OMW online
portals.
Process Written and established a target operating model (TOM) for Software Asset Management.
Designed and established a TOM for the production of the Solvency II asset QRT, covering all processes from
data extracts to submission to the regulator. This involved several third parties, incl. a market data provider and
a rating agency.
Solvency II (Pillar 3) requirements gathering for asset QRT incl. S.06.02 and S.06.03. This was done from both
the asset manager's and the insurance undertaking's point of view and was carried out for the UK and European
legal entities (solo), as well as group.
Project Managed and delivered a broker portal, through which brokers can access information on their clients and
policies. Coordination of all activities incl. development, system testing and UAT.
Analysis and design of BIPRO compliant communication methods to support the strategic goals of the
organisation
Requirements gathering for Italian Withholding Tax (Imposta di Bollo) project. Interpretation of legislation and
close liaison with external Tax advisors PWC.
Designed and Documented the Internal Model Change Process and Data Remediation Process using BPMN
notation in support of IMAP for Solvency II. LV are applying for an Internal Model for both Life and General
Insurance.
Project Management of SII data related remediation project portfolio. Standard PM activities (small projects).
Compilation of a data remediation log, pulling together all known data issues
Requirements Gathering for asset related regulatory reporting templates IFRS, QRT etc.
Designed Logical Data Model for asset data, as part of a central SAS data warehouse.
Supporting the Phoenix Solvency II IMAP with respect to data. Phoenix were applying for a partial internal model.
Written a Data Management Framework and Data Directory covering all aspects of internal model data. These
documents gained approval from the Prudential Regulation Authority (then FSA).
Standard business analysis tasks reaching across all aspects of the organisation including actuarial, finance,
investment accounting and risk.
Designed Data Management Process which governs how data is handled and controlled to Solvency II standards.
Established detailed business processes for the management of Asset Data including validations and
external/internal reporting and making use of my extensive asset management knowledge.
Requirements gathering for asset internal model data, both for input and output.
Old Mutual Wealth (formerly Skandia)
Senior Business Analyst
Feb 2014 - Feb 2016 (24 months, 2 renewals)
Liverpool Victoria Friendly Society
Lead Business Analyst (Solvency II)
July 2012 – Oct 2012 (3 months)
The Phoenix Group
Business Analyst (Solvency II)
April 2011 to July 2012 (15 Months 2 renewals)
Clerical Medical (Germany)
Business Analyst
April 2010 - April 2011 (1 year, 3 renewals)
3. Written papers and presentation for consideration by the senior management and the board
Appraisal and interpretation of EIOPA and FSA text.
Insurance Product Design Projects in Italy, Austria and Germany. Introduction of new product features and
investment options from a technical and actuarial perspective on Clerical Medical’s CLASS (Life 400) system.
Designed Operational Model for a box management system supporting new investment types.
Carried out complex data analysis to fulfil Austrian Insurance tax requirements.
Close liaison with the board of directors including frequent meetings and presentations for a variety of projects
Project Management activities including work package and resource planning and management reporting.
Lead BA activities, coordinating the activities of several other BA’s.
Introduction of Personal Investment Account onto Axa’s online Elevate WRAP platform
Designed an Analysis Process, including coaching of other BA’s, shaping of document templates.
Chairing workshops, business process modelling, writing of requirements specifications to document the business
requirements of the Corporate Customer Services team.
Working with the technical BA team to translate business into technical requirements.
Reengineered Business Processes e.g. asset pricing process for illiquid FRNs
Carried out change request impact assessments and written business requirements and technical specifications
for a variety of projects
3rd party and in-house stakeholder management
Coordinated the launch of complex investment products (OEICs, Mutual Funds, 130/30)
Established and implemented operating models by working across business and technical streams with multiple
internal and external parties.
Developed project strategies, re-useable project plans and in-house processes
Coordinated IT development activities, liaison with developers, testers etc.
Coordinated ST/UAT activities. Drafting of test plans and writing of test scripts
Designed Back Office processes, both business and technology, with third parties, such as derivatives counter
parties, custodians, transfer agencies etc.
Project managed concurrent IT and business projects e.g. customisation of HiPortfolio. Delivery tracking,
planning, governance, resource planning, MI etc
Adapted HiPortfolio and downstream system’s data structures to accommodate new investment products such as
synthetic portfolios, FOFs, CFDs, share class hedging, and 130/30.
Designed functionality and Interfaces for a web based IFA quoting/application system. Written design documents
and gained client sign-off for a pipeline subsystem
Carried out business and functional requirements analysis, including workshop organising/chairing, writing of
requirements documents and functional specifications using a Use Case driven approach and UML.
Provided development support and written test scripts for ST/UAT
Clerical Medical (Germany)
Business Analyst
April 2010 - April 2011 (1 year, 3 renewals)
AXA Life
Senior Business Analyst
December 2009 - April 2010 (5 months)
JP Morgan Worldwide Security Services
Senior Project Manager
June 2007– June 2009 (24 months, 3 renewals)
Zurich Life
Senior Business Analyst
Oct. 2006 – May 2007 (6 months)
4. Business processes redesign. Redesigned and documented business processes of the back-office functions of
the new system.
Engaged with 3rd party development teams to assist the development of the pipeline module.
Gathered Business Requirements, including planning and chairing workshops, writing of business requirements
definitions.
Introduction of new EDS L&P admin platform Ingenium into Liverpool Victoria
Written Functional Specifications and process designs
Managed development activities with off-shore based developers
Change Control/Change management. Carried out cost/benefit analysis, impact assessments
Carried out Product Analysis and product rationalisation on Term assurance products, Investment (Bonds, Funds,
Endowments etc.) and pension (stakeholder, FSAVC) products.
System Test Planning – writing of test plans (using Mercury Test Director 8.0) and test script. Reviewing of test
plans and scripts.
System testing - test execution using Mercury Test Director, defect management
User Acceptance Testing – BA support for UAT testers, User coaching and defect resolution.
Business process analysis and data analysis with respect to migration of various client legacy systems to a new
customised platform Unisure. Data mapping and transformation of several complex functional areas e.g. Policy,
Client.
Written migration code in SQL and PL/SQL to aid data transformation.
Undertaken data design – Designed high level data structures of the platform’s underlying relational database
Writing of specification documents on both a technical and a business level. Written requirements documents,
functional specification and high level design documents as well as data mapping specifications.
Interrogated and analysed legacy data and worked with client experts to establish data, systems and Life &
Pensions product requirements.
Conducted legacy product/feature analysis. Conducted source/target product gap analysis. Established data
cleanliness and readiness for migration.
Requirements gathering/Workshop organising. Client/agent correspondence requirements, including letter
production and commission statements. Also legal & compliance requirements in Europe (France, Germany) with
respect to client correspondence.
Activity planning, sub-project planning, setting of time scales and delivery deadlines. Cost & time estimating of
activities and cost/benefit analysis of change requests.
Team leading. Lead a team of developers who developed client correspondence template
Academic Qualification: BSc Hons. (2.1) Business Computing Systems
City University, London
Other Qualifications: Prince II Practitioner, Chartered Insurance Institute FPC1
Date of Birth: 23rd August 1966
Nationality: German (resident in Britain since 1987)
EDS - Liverpool Victoria
Senior Business Analyst
May 2005 – Oct. 2006 (18 months, 2 renewals)
Abbey Life
Business Analyst
Nov. 2001 - May 2005 (Permanent)
Prudential Europe – European Web Portal
Business Analyst
Oct. 2000 – Nov. 2001 (Permanent)