BA 475 Chapter 4 - Group 1

Workplace Emotions, Attitudes and Stress By: Group 1 Lexine Valenciano, Aaron Adachi, Steven Fields, Christine Khoshabeh Chapter 4

Common Workplace Emotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“ How do we communicate our needs in such a way that we are more likely to have them met?” ,[object Object],[object Object],[object Object],[object Object]

Cognitive Dissonance ,[object Object],One example of when this can occur in the workplace involves a scenario during which an employees personal values are not congruent with ones upheld by the organization that they are working for

Managing Emotions in the Workplace Click Here To Watch Emotions in the Workplace Video

Emotional Dissonance A feeling experienced when someone is forced to fake an emotion In organizations that require the expression of positive emotions, high negative affectivity individuals may experience conflict between expressed, positive emotions and felt, negative emotions.

Job Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object]

Organizational Commitment ,[object Object],[object Object],[object Object]

Emotional Intelligence ,[object Object],[object Object],[object Object]

Stress At Work ,[object Object],[object Object]

Coping with Stress ,[object Object],[object Object],[object Object],[object Object],[object Object]

Excessive Work Stress ,[object Object],[object Object],[object Object]

Reducing Job Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Managers and Stress ,[object Object],[object Object],[object Object],[object Object],[object Object]

REFERENCES ,[object Object],[object Object],[object Object],[object Object],[object Object]

BA 475 Chapter 4 - Group 1

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BA 475 Chapter 4 - Group 1