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Guerilla Marketing
Where Brand Meets the Senses



Christy Belden, VP of Media + Marketing, Leapfrog Interactive
LeapFrog Interactive
Follow Us!

Twitter: @LFI
    

    

Facebook:
    
 www.facebook.com/LeapFrogInteractiveAgency

Google+:
    
 LeapFrog Interactive

Blog:
    
www.leapfroginteractive.com/blog
Christy Belden
     Vice President, Media + Marketing, LeapFrog Interactive



                                                      PPC, SEO, social

                                                      media, email, mobile,

                                                      traditional—she’s
                                                       been there and done
                                                       that. She continues to
                                                       build a deep well of
                                                       experience and is
                    • Experience: 12 years
    Christy Knows




                                                       always in touch with
                    • The Courier-Journal
             the trends and
                    • University of Louisville
    Marketing




                                                       strategies that provide
                                                       a solid return on
                    • @christy_belden
                 clients’ investments.
Experiential Marketing
             What is Experiential
                Marketing?

                    History

             Types of Experiential
                 Marketing

           Why Choose Experiential?

            Examples/Case Studies

                Considerations

                  Questions?
What is Experiential
Marketing?
Definition
AKA: Guerilla Marketing, Relationship Marketing



Guerilla Marketing – coined by Jay Conrad Levinson
“It is a body of unconventional ways of pursuing conventional goals. It is a
proven method of achieving profits with minimum money.”
                                        

Relationship Marketing
“A form of direct response marketing campaigns which emphasize customer
retention and satisfaction, rather than a dominant focus on sales promotional
messages.”
Appealing to the Senses
Experimental Marketing connects brand with consumer through an emotional experience.




     Sight           Hearing            Touch             Smell            Taste
“I've learned that people will forget what you said,
    people will forget what you did, but people will
       never forget how you made them feel...”

                       –Maya Angelou
The History of Geurrilla
Marketing

                                                                                                 The Results
                                                             2000’s to                           • Increased exposure of the
                                                             present
                              business, service or
                                                                                                   product and a good
                                                                                                   Guerilla Marketing idea
                                                             Advancement in                        will go viral
                           What Happened                     Technology &
                                                             Introduction of Social              • Bigger brands bought into
                           Next
                             Media
                                                                                                   the concept as a way to
                                                                                                   create more emotional
                           • Small businesses took the                                             and genuine connections
                                                             • Made Sharing outlandish,            with consumers
                             concepts and ran because it       creative, and shocking
                             was cheap.
                       advertisement easy.
 1984 
                      • They used these concepts as • When someone shares a
 • Jay Conrad published        a means to get their name out photo, video, link or story there
   Guerrilla Marketing,        to the public efficiently
     is no investment from the
   outlining secrets of subtle                               business that uses Guerilla
   marketing and ideas for                                   Marketing
   big advertising results
   with little investment
Why Brands Are Using
Experiential Marketing

+ More   creative

+ Spread awareness

+ More memorable (better recall)

+ To dodge “ad blindness”/get consumer attention

+ Create Goodwill for brand name

+ Emotionally connect with consumers

+ Involve consumer with brand

+ Budget conscious 
                                                    Top: NEA, Bottom: Crown Royal
Most Common Forms of
Experiential Marketing


+ Digital out of home (DOOH)
+ Flashmobs
+ Sticker bombs
+ Outdoor displays
+ Outdoor exhibits
+ Street performance teams
+ Augmented reality 
+ Digital scavenger hunt
+ Consumer events/exhibits 
+ Contests
+ Causal Campaigns
+ What’s to come…
Examples and Case
Studies
Sign Spinners
Dr. Spin

http://www.youtube.com/watch?v=cCAQT6D7FM4
Outdoor Displays
Bounty Big Spills Campaign, NYC & LA (2009)
Digital Scavenger
 Hunt
 Seattle Opera "Cindarella Ticket Hunt”, Seattle, WA (2013)
 
 + The campaign featured daily top-secret grand-prizes along with tickets to 
 the performance. 
 
 + Clues for the “e-trail” and info about the day’s top prize were posted to 
 Twitter and Facebook.
 
 + Users intereacted and replied to the organizers via social media channels.
 
 + Program was organized over four days, January 11th, 14th,16th and 18th
 
      





http://seattle.cbslocal.com/2013/01/08/seattle-opera-launches-search-for-cinderella-digital-scavenger-hunt/
Digital Scavenger
Hunt
Louisville Slugger World Series Bats Hunt, St. Louis (2011)

+ Louisville Slugger hid 45 World Series Commemorative bats all
around the city of St. Louis

+ Gave out clues via Facebook and Twitter on the locations of the 
bats

+ Results in 24 hours

    
Facebook likes increase 143%

    
Twitter followers increase 161%

    
“Talking bout this” increase 834%
Cause Campaigns
UNICEF “Tap Project”, NYC (2009)

http://www.youtube.com/watch?v=TtOQda0aKIc&feature=player_embedded#
Outdoor Exhibits
Sprite Shower, Brazil (2012)

 http://www.youtube.com/watch?v=LxHJn0rGnPI 

Coca-Cola,Valentine’s Vending Machine, Istanbul (2012)

http://www.youtube.com/watch?v=z8YVgGhm92w&feature=endscreen&NR=1

T-Mobile “Angry Birds Live”, Barcelona (2011)

http://www.youtube.com/watch?v=jzIBZQkj6SY&feature=player_embedded
Street Performance
Teams
TNT “Add Drama Button”, Belgium (2012)

http://www.youtube.com/watch?v=vzoFXZ5pT1w
Fan/Consumer Event
Mrs. Meyer’s “Clean Day” Campaign, San Francisco (2010) 

http://www.youtube.com/watch?v=epdszZkCRKg

Ariel “Fashion Shoot”, Stokholm (2011)

http://www.youtube.com/watch?feature=player_embedded&v=ly5cdIRzYD4
Just For Fun

LG “Falling Elevator Floor Stunt”, Brazil (2012)

http://www.youtube.com/watch?feature=player_embedded&v=NeXMxuNNlE8 - !

Carlsberg “Cinema full of Bikers”, Brussels (2012)

http://www.youtube.com/watch?v=RS3iB47nQ6E

Soul Pancake “Heart Attack”, CA (2012)

http://www.youtube.com/watch?v=7VJsyEtwAUY&feature=player_embedded
Strategies
Surprise

    
Campaigns/events were executed   as a surprise - no prior notice was given.




          Pros

          •  More of a surprise
          •  Stronger/longer impression
          •  Reach consumers you may not have

          Cons

          •  Miss your target audience
          •  Lower engagement/audience
          •  External factors (weather, real estate, etc.)
Planned
Companies give notice or “teasers” about the campaign prior to launch or unveiling to create
more traffic.


       Pros

      • Build an audience
      • Create a buzz
      • Control/implement the conversation (hashtags, FB
        groups, etc.)

       Cons

      • Consumers may choose not to participate
      • Not as big of a surprise, 
      • Unfulfilled expectations, competitor 

      • Insights
Considerations
Is Experiential Marketing
Right for Me?

+ Who is your audience? B2C or B2B?

+ Where is your audience?

+ What is the objective? Branding? Campaign based?

+ Location, location, location

+ Seasonality (weather, time of year, major events)

+ Budget

+ Resources (street teams, dancers, staff, etc..)

+ Permits, waivers

+ Objective specific strategy



                                                       Top: Absolute Vodka Bottom: Ariel “Fashion shoot”
That is a Wrap!

Maryland Basketball Game

http://www.youtube.com/watch?v=G1qoZxWAsk8
Questions?

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Where Brand Meets the Senses: Guerilla Marketing Tactics that Appeal to All 5 Senses

  • 1. Guerilla Marketing Where Brand Meets the Senses Christy Belden, VP of Media + Marketing, Leapfrog Interactive
  • 2. LeapFrog Interactive Follow Us! Twitter: @LFI Facebook: www.facebook.com/LeapFrogInteractiveAgency Google+: LeapFrog Interactive Blog: www.leapfroginteractive.com/blog
  • 3. Christy Belden Vice President, Media + Marketing, LeapFrog Interactive PPC, SEO, social media, email, mobile, traditional—she’s been there and done that. She continues to build a deep well of experience and is • Experience: 12 years Christy Knows always in touch with • The Courier-Journal the trends and • University of Louisville Marketing strategies that provide a solid return on • @christy_belden clients’ investments.
  • 4. Experiential Marketing What is Experiential Marketing? History Types of Experiential Marketing Why Choose Experiential? Examples/Case Studies Considerations Questions?
  • 6. Definition AKA: Guerilla Marketing, Relationship Marketing Guerilla Marketing – coined by Jay Conrad Levinson “It is a body of unconventional ways of pursuing conventional goals. It is a proven method of achieving profits with minimum money.” Relationship Marketing “A form of direct response marketing campaigns which emphasize customer retention and satisfaction, rather than a dominant focus on sales promotional messages.”
  • 7. Appealing to the Senses Experimental Marketing connects brand with consumer through an emotional experience. Sight Hearing Touch Smell Taste
  • 8. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel...” –Maya Angelou
  • 9. The History of Geurrilla Marketing The Results 2000’s to • Increased exposure of the present business, service or product and a good Guerilla Marketing idea Advancement in will go viral What Happened Technology & Introduction of Social • Bigger brands bought into Next Media the concept as a way to create more emotional • Small businesses took the and genuine connections • Made Sharing outlandish, with consumers concepts and ran because it creative, and shocking was cheap. advertisement easy. 1984 • They used these concepts as • When someone shares a • Jay Conrad published a means to get their name out photo, video, link or story there Guerrilla Marketing, to the public efficiently is no investment from the outlining secrets of subtle business that uses Guerilla marketing and ideas for Marketing big advertising results with little investment
  • 10. Why Brands Are Using Experiential Marketing + More creative + Spread awareness + More memorable (better recall) + To dodge “ad blindness”/get consumer attention + Create Goodwill for brand name + Emotionally connect with consumers + Involve consumer with brand + Budget conscious Top: NEA, Bottom: Crown Royal
  • 11. Most Common Forms of Experiential Marketing + Digital out of home (DOOH) + Flashmobs + Sticker bombs + Outdoor displays + Outdoor exhibits + Street performance teams + Augmented reality + Digital scavenger hunt + Consumer events/exhibits + Contests + Causal Campaigns + What’s to come…
  • 14. Outdoor Displays Bounty Big Spills Campaign, NYC & LA (2009)
  • 15. Digital Scavenger Hunt Seattle Opera "Cindarella Ticket Hunt”, Seattle, WA (2013) + The campaign featured daily top-secret grand-prizes along with tickets to the performance. + Clues for the “e-trail” and info about the day’s top prize were posted to Twitter and Facebook. + Users intereacted and replied to the organizers via social media channels. + Program was organized over four days, January 11th, 14th,16th and 18th http://seattle.cbslocal.com/2013/01/08/seattle-opera-launches-search-for-cinderella-digital-scavenger-hunt/
  • 16. Digital Scavenger Hunt Louisville Slugger World Series Bats Hunt, St. Louis (2011) + Louisville Slugger hid 45 World Series Commemorative bats all around the city of St. Louis + Gave out clues via Facebook and Twitter on the locations of the bats + Results in 24 hours Facebook likes increase 143% Twitter followers increase 161% “Talking bout this” increase 834%
  • 17. Cause Campaigns UNICEF “Tap Project”, NYC (2009) http://www.youtube.com/watch?v=TtOQda0aKIc&feature=player_embedded#
  • 18. Outdoor Exhibits Sprite Shower, Brazil (2012)  http://www.youtube.com/watch?v=LxHJn0rGnPI Coca-Cola,Valentine’s Vending Machine, Istanbul (2012) http://www.youtube.com/watch?v=z8YVgGhm92w&feature=endscreen&NR=1 T-Mobile “Angry Birds Live”, Barcelona (2011) http://www.youtube.com/watch?v=jzIBZQkj6SY&feature=player_embedded
  • 19. Street Performance Teams TNT “Add Drama Button”, Belgium (2012) http://www.youtube.com/watch?v=vzoFXZ5pT1w
  • 20. Fan/Consumer Event Mrs. Meyer’s “Clean Day” Campaign, San Francisco (2010) http://www.youtube.com/watch?v=epdszZkCRKg Ariel “Fashion Shoot”, Stokholm (2011) http://www.youtube.com/watch?feature=player_embedded&v=ly5cdIRzYD4
  • 21. Just For Fun LG “Falling Elevator Floor Stunt”, Brazil (2012) http://www.youtube.com/watch?feature=player_embedded&v=NeXMxuNNlE8 - ! Carlsberg “Cinema full of Bikers”, Brussels (2012) http://www.youtube.com/watch?v=RS3iB47nQ6E Soul Pancake “Heart Attack”, CA (2012) http://www.youtube.com/watch?v=7VJsyEtwAUY&feature=player_embedded
  • 23. Surprise Campaigns/events were executed as a surprise - no prior notice was given. Pros •  More of a surprise •  Stronger/longer impression •  Reach consumers you may not have Cons •  Miss your target audience •  Lower engagement/audience •  External factors (weather, real estate, etc.)
  • 24. Planned Companies give notice or “teasers” about the campaign prior to launch or unveiling to create more traffic. Pros • Build an audience • Create a buzz • Control/implement the conversation (hashtags, FB groups, etc.) Cons • Consumers may choose not to participate • Not as big of a surprise, • Unfulfilled expectations, competitor • Insights
  • 26. Is Experiential Marketing Right for Me? + Who is your audience? B2C or B2B? + Where is your audience? + What is the objective? Branding? Campaign based? + Location, location, location + Seasonality (weather, time of year, major events) + Budget + Resources (street teams, dancers, staff, etc..) + Permits, waivers + Objective specific strategy Top: Absolute Vodka Bottom: Ariel “Fashion shoot”
  • 27. That is a Wrap! Maryland Basketball Game http://www.youtube.com/watch?v=G1qoZxWAsk8