3. Christy Belden
Vice President, Media + Marketing, LeapFrog Interactive
PPC, SEO, social
media, email, mobile,
traditional—she’s
been there and done
that. She continues to
build a deep well of
experience and is
• Experience: 12 years
Christy Knows
always in touch with
• The Courier-Journal
the trends and
• University of Louisville
Marketing
strategies that provide
a solid return on
• @christy_belden
clients’ investments.
4. Experiential Marketing
What is Experiential
Marketing?
History
Types of Experiential
Marketing
Why Choose Experiential?
Examples/Case Studies
Considerations
Questions?
6. Definition
AKA: Guerilla Marketing, Relationship Marketing
Guerilla Marketing – coined by Jay Conrad Levinson
“It is a body of unconventional ways of pursuing conventional goals. It is a
proven method of achieving profits with minimum money.”
Relationship Marketing
“A form of direct response marketing campaigns which emphasize customer
retention and satisfaction, rather than a dominant focus on sales promotional
messages.”
7. Appealing to the Senses
Experimental Marketing connects brand with consumer through an emotional experience.
Sight Hearing Touch Smell Taste
8. “I've learned that people will forget what you said,
people will forget what you did, but people will
never forget how you made them feel...”
–Maya Angelou
9. The History of Geurrilla
Marketing
The Results
2000’s to • Increased exposure of the
present
business, service or
product and a good
Guerilla Marketing idea
Advancement in will go viral
What Happened Technology &
Introduction of Social • Bigger brands bought into
Next
Media
the concept as a way to
create more emotional
• Small businesses took the and genuine connections
• Made Sharing outlandish, with consumers
concepts and ran because it creative, and shocking
was cheap.
advertisement easy.
1984
• They used these concepts as • When someone shares a
• Jay Conrad published a means to get their name out photo, video, link or story there
Guerrilla Marketing, to the public efficiently
is no investment from the
outlining secrets of subtle business that uses Guerilla
marketing and ideas for Marketing
big advertising results
with little investment
10. Why Brands Are Using
Experiential Marketing
+ More creative
+ Spread awareness
+ More memorable (better recall)
+ To dodge “ad blindness”/get consumer attention
+ Create Goodwill for brand name
+ Emotionally connect with consumers
+ Involve consumer with brand
+ Budget conscious
Top: NEA, Bottom: Crown Royal
11. Most Common Forms of
Experiential Marketing
+ Digital out of home (DOOH)
+ Flashmobs
+ Sticker bombs
+ Outdoor displays
+ Outdoor exhibits
+ Street performance teams
+ Augmented reality
+ Digital scavenger hunt
+ Consumer events/exhibits
+ Contests
+ Causal Campaigns
+ What’s to come…
15. Digital Scavenger
Hunt
Seattle Opera "Cindarella Ticket Hunt”, Seattle, WA (2013)
+ The campaign featured daily top-secret grand-prizes along with tickets to
the performance.
+ Clues for the “e-trail” and info about the day’s top prize were posted to
Twitter and Facebook.
+ Users intereacted and replied to the organizers via social media channels.
+ Program was organized over four days, January 11th, 14th,16th and 18th
http://seattle.cbslocal.com/2013/01/08/seattle-opera-launches-search-for-cinderella-digital-scavenger-hunt/
16. Digital Scavenger
Hunt
Louisville Slugger World Series Bats Hunt, St. Louis (2011)
+ Louisville Slugger hid 45 World Series Commemorative bats all
around the city of St. Louis
+ Gave out clues via Facebook and Twitter on the locations of the
bats
+ Results in 24 hours
Facebook likes increase 143%
Twitter followers increase 161%
“Talking bout this” increase 834%
17. Cause Campaigns
UNICEF “Tap Project”, NYC (2009)
http://www.youtube.com/watch?v=TtOQda0aKIc&feature=player_embedded#
18. Outdoor Exhibits
Sprite Shower, Brazil (2012)
http://www.youtube.com/watch?v=LxHJn0rGnPI
Coca-Cola,Valentine’s Vending Machine, Istanbul (2012)
http://www.youtube.com/watch?v=z8YVgGhm92w&feature=endscreen&NR=1
T-Mobile “Angry Birds Live”, Barcelona (2011)
http://www.youtube.com/watch?v=jzIBZQkj6SY&feature=player_embedded
20. Fan/Consumer Event
Mrs. Meyer’s “Clean Day” Campaign, San Francisco (2010)
http://www.youtube.com/watch?v=epdszZkCRKg
Ariel “Fashion Shoot”, Stokholm (2011)
http://www.youtube.com/watch?feature=player_embedded&v=ly5cdIRzYD4
21. Just For Fun
LG “Falling Elevator Floor Stunt”, Brazil (2012)
http://www.youtube.com/watch?feature=player_embedded&v=NeXMxuNNlE8 - !
Carlsberg “Cinema full of Bikers”, Brussels (2012)
http://www.youtube.com/watch?v=RS3iB47nQ6E
Soul Pancake “Heart Attack”, CA (2012)
http://www.youtube.com/watch?v=7VJsyEtwAUY&feature=player_embedded
23. Surprise
Campaigns/events were executed as a surprise - no prior notice was given.
Pros
• More of a surprise
• Stronger/longer impression
• Reach consumers you may not have
Cons
• Miss your target audience
• Lower engagement/audience
• External factors (weather, real estate, etc.)
24. Planned
Companies give notice or “teasers” about the campaign prior to launch or unveiling to create
more traffic.
Pros
• Build an audience
• Create a buzz
• Control/implement the conversation (hashtags, FB
groups, etc.)
Cons
• Consumers may choose not to participate
• Not as big of a surprise,
• Unfulfilled expectations, competitor
• Insights
26. Is Experiential Marketing
Right for Me?
+ Who is your audience? B2C or B2B?
+ Where is your audience?
+ What is the objective? Branding? Campaign based?
+ Location, location, location
+ Seasonality (weather, time of year, major events)
+ Budget
+ Resources (street teams, dancers, staff, etc..)
+ Permits, waivers
+ Objective specific strategy
Top: Absolute Vodka Bottom: Ariel “Fashion shoot”
27. That is a Wrap!
Maryland Basketball Game
http://www.youtube.com/watch?v=G1qoZxWAsk8