Global shifts in talent (multigenerational workers), economic power (West to East) and technology (automation) have forced business to adapt to a new world. A key component to success going forward will be realizing the benefits brought by RPO 3.0, which builds upon the first generations of RPO and adds more long-term, strategic value.

1. The Evolving RPO Value Proposition
CREATING THE VISION FOR
NEXT GENERATION TALENT ACQUISITION
#talentmindset
@cielotalent

2. 1WE BECOME YOU™
INTRODUCTIONS
ANGELA HILLS
Chief Revenue Officer
@angelahills
PAULA PARFITT
Senior Vice President
@parfittpaula

3. THE WORLD IS
CHANGING.
TALENT ACQUISITION
MUST REACT.

4. 3WE BECOME YOU™
THE WORLD IS CHANGING
The gap between the growth in demand and the growth in supply of talent
Source: Global Talent 2021: Towers Watson/Oxford Economics (2012)
Deficit
Surplus
Broad Balance

5. 4WE BECOME YOU™
THE WORLD IS CHANGING
Growing, younger workforce in emerging markets.
Shrinking, older population in developed markets.

6. 5WE BECOME YOU™
THE WORLD IS CHANGING
10 Jobs Likely to Be Replaced by Robots by 2025
1. Truck Drivers
2. Architects
3. Insurance Brokers and Underwriters
4. Surveyors/Geographers
5. Emergency Service Dispatchers
6. Bank Tellers
7. Paralegals/Attorneys
8. Mechanical Drafters
9. Customer-facing Food Service Workers
10.Mortgage Brokers

7. 6WE BECOME YOU™
NOW IS THE TIME TO ACT
Top Five Imperatives for HR Functions

8. 7WE BECOME YOU™
NOW IS THE TIME TO ACT
Two Fundamental Options – Build or Buy

9. RECRUITMENT
PROCESS
OUTSOURCING

10. 9WE BECOME YOU™
RPO DEFINITIONS
EVEREST GROUP
“Transfer of ownership of all or part of recruitment processes or
activities on an ongoing basis.”
ABERDEEN GROUP
“Outsourcing one or more elements of the recruiting process. These
elements can include, but are not limited to: sourcing, job advertising,
screening, assessments, interviewing and selection, background
verification, drug testing, offer extension, onboarding and orientation.”
CIELO
“Partnering with an expert to design and execute a customized
process that delivers exceptional business results. Working
together collaboratively and seamlessly to transform your
organization’s approach to talent acquisition.”

11. 10WE BECOME YOU™
RPO MARKET SIZE AND GROWTH
1.1
1.8
2.8
2010 2013 2016
 US$ billion
 CAGR

12. 11WE BECOME YOU™
EVOLUTION OF RPO SOLUTIONS
Core permanent recruitment
leveraging an ATS resulting in:
• Cost reduction
• Time to hire reduction
• Process efficiency
• Process standardization
RPO 1.0 plus a CRM, resulting in:
• Agility & flexibility
• Access to scarce talent
• Reduced early stage attrition
• Improved employer brand
• Ad hoc strategies for specialized
talent
• Basic value-added services:
• Talent communities
• Basic analytics
• Operational workforce planning
RPO 2.0 plus RPA and AI,
resulting in:
• Alignment of workforce planning
to overall business strategy
• Talent viewed as strategic
differentiator
• Holistic recruitment of all talent
types (Total Talent Acquisition)
• Focus on candidate experience
• Quality of Hire linked to
performance
• More value-added services:
• Employer branding
• Predictive analytics
• Strategic workforce planning
• Demand management
• Outplacement
• Pre-employment
• Onboarding

13. THE INTEGRAL ROLE
OF TECHNOLOGY

14. 13WE BECOME YOU™
ADVANCED ANALYTICS
From Descriptive to Predictive and onto Prescriptive
RPO 2.0 ANSWERS
• Type, source, quality and cost of talent
• Time for which talent is required
RPO 3.0 ANSWERS
• Which is the best option: a permanent hire in the U.S., a
freelancer from China or an internal shift from Germany?
• Quality of hire scores based on parameter correlation
• Likelihood of attrition in the next 6 to 12 months

15. 14WE BECOME YOU™
TALENT ACQUISITION TECH ECOSYSTEM

16. 15WE BECOME YOU™
AUTOMATION IN PRACTICE
• ROI on RPA requires stable, high-volume processes
• High startup costs, recoup of labor costs at 6-12 months
Cielo Client Example Humans RPA
Annual Transactions 40,000 40,000
Time per transaction 15 min 1 min
Error rate 15% 8%
$-
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
$160,000
$180,000
$200,000
Cumulative Cost
RPA Manual
Job Opening Process
Expected 3 year ROI: 400%
Breakeven: 5.2 months

17. 16WE BECOME YOU™
USING AI FOR IA
Artificial Intelligence makes for Intelligent Automation
3,442
of ~11,473 hires
resulted from
intelligent automated sourcing

18. REALIZING RPO 3.0
SIX TIPS TO BENEFIT FASTER

26. 25WE BECOME YOU™
YOUR NEXT STEPS
1. Visit cielotalent.com/360
2. Download the worksheet
12 Dimensions of Talent
Acquisition Prioritization
3. Complete the worksheet
4. Have your key stakeholders
complete the worksheet
5. Compare and align