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How can Remote Workers and Distributed
Teams Collaborate Effectively?
Peter Smit
Founder – Collabogence Inc
October 30th, ...
Cisco Confidential 2© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Introduction
Polling questions
Robyn Bew...
Cisco Confidential 3© 2013-2014 Cisco and/or its affiliates. All rights reserved.
An important element in Collaboration me...
Cisco Confidential 4© 2013-2014 Cisco and/or its affiliates. All rights reserved.
An important element in Collaboration me...
Cisco Confidential 5© 2013-2014 Cisco and/or its affiliates. All rights reserved.
So where do our technology tools fit in ...
Cisco Confidential 6© 2013-2014 Cisco and/or its affiliates. All rights reserved.
So where do our technology tools fit in ...
Cisco Confidential 7© 2013-2014 Cisco and/or its affiliates. All rights reserved.
So where do our technology tools fit in ...
Cisco Confidential 8© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Who is here today?
(which functions are ...
Cisco Confidential 9© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Where is your organization on the road o...
Cisco Confidential 10© 2013-2014 Cisco and/or its affiliates. All rights reserved.
What percentage of your organization cu...
Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved.
What support is required in order to im...
Cisco Confidential 12© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Robyn Bews – Executive Director of Work...
Cisco Confidential 13© 2013-2014 Cisco and/or its affiliates. All rights reserved.
@WORKshift
@robynbews
Cisco Confidential 14© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 15© 2013-2014 Cisco and/or its affiliates. All rights reserved.
1. Reinforce the trends: evolve or
die?...
Cisco Confidential 16© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 17© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 18© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 19© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 20© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 21© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 22© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 23© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 24© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 25© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 27© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 30© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 32© 2013-2014 Cisco and/or its affiliates. All rights reserved.
“There are few opportunities
available ...
Cisco Confidential 33© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 34© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 35© 2013-2014 Cisco and/or its affiliates. All rights reserved.
• Canadian-born not-
for-profit dedicat...
Cisco Confidential 36© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 37© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 38© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 39© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 40© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 41© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 42© 2013-2014 Cisco and/or its affiliates. All rights reserved.
SITE AUDIT
FINDINGS
Thank Y u
@WORKshif...
Cisco Confidential 43© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Kate North – Vice President of PlaceVal...
Cisco Confidential 44© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Ensuring
Successful
Virtual
Collaborati...
Work is not
SOMERWHERE
WE GO,
-Frank Becker
It’s
SOMETHING
WE
DO
Cisco Confidential 46© 2013-2014 Cisco and/or its affiliates. All rights reserved.
requires a new way of working
Cisco Confidential 47© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Competing for the Future
Innovation dep...
Cisco Confidential 48© 2013-2014 Cisco and/or its affiliates. All rights reserved.
“Innovation–
-Malcolm Gladwell
the hear...
Cisco Confidential 49© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Building personal
relationships and soc...
Cisco Confidential 50© 2013-2014 Cisco and/or its affiliates. All rights reserved.
don’t make
assumptions…
it’s a new skill
Cisco Confidential 51© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Assess & Train
EVERYONE
Cisco Confidential 52© 2013-2014 Cisco and/or its affiliates. All rights reserved.
resource: www.wrike.com
What does
good ...
Cisco Confidential 53© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 54© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 55© 2013-2014 Cisco and/or its affiliates. All rights reserved.
create team norms &
protocols
Cisco Confidential 56© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Culture
based on
Trust
Cisco Confidential 57© 2013-2014 Cisco and/or its affiliates. All rights reserved.
review work
process &
practices
Cisco Confidential 58© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 59© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 60© 2013-2014 Cisco and/or its affiliates. All rights reserved.
master your work
tools
Cisco Confidential 61© 2013-2014 Cisco and/or its affiliates. All rights reserved.
What?
Cisco Confidential 62© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Master the Art of
Virtual Meetings
Cisco Confidential 63© 2013-2014 Cisco and/or its affiliates. All rights reserved.
make the invisible, visible
Cisco Confidential 64© 2013-2014 Cisco and/or its affiliates. All rights reserved. Photo source: Haworth
Cisco Confidential 65© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 66© 2013-2014 Cisco and/or its affiliates. All rights reserved.
track progress
Cisco Confidential 67© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 68© 2013-2014 Cisco and/or its affiliates. All rights reserved.
make f2f time count
Cisco Confidential 69© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Photo source: Kayhan International
Cisco Confidential 70© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 71© 2013-2014 Cisco and/or its affiliates. All rights reserved.
address bad
behaviors quickly
Cisco Confidential 72© 2013-2014 Cisco and/or its affiliates. All rights reserved.
What?
Cisco Confidential 73© 2013-2014 Cisco and/or its affiliates. All rights reserved.
have fun…
get creative
Cisco Confidential 74© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Photo source: https://leaderchat
Cisco Confidential 75© 2013-2014 Cisco and/or its affiliates. All rights reserved.
celebrate!
Cisco Confidential 76© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Achieve, Recognize…..and THRIVE!
…and l...
Cisco Confidential 77© 2013-2014 Cisco and/or its affiliates. All rights reserved.
www.e-work.com
Promo code: Cisco2015
Cisco Confidential 78© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Thank you!
Kate North
VP, Workplace Inn...
Cisco Confidential 79© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Tami Newcombe – Area Vice President of ...
Tami Newcombe, Area Vice President, Cisco Systems
Transforming Teamwork
Collaboration Through the Experience of a Sales VP
Cisco Confidential 81© 2013-2014 Cisco and/or its affiliates. All rights reserved.
People working together can
achieve ext...
Weekly Sales Forecast
Connecting Customers with Experts
Acquiring Talent
Creating Culture
Engaging Customer Executives
Cisco Confidential 87© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Collaboration is a Journey
Start Small
...
Cisco Confidential 89© 2013-2014 Cisco and/or its affiliates. All rights reserved.
The bases which need to be covered
in p...
Q & A
Peter Smit - peter@collabogence.com
Robyn Bews – rbews@calgaryeconomicdevelopment.com
Kate North – knorth@placevalue...
Creating a Collaborative Workplace Culture Webinar Series: “How can remote workers and distributed teams Collaborate Effec...
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Creating a Collaborative Workplace Culture Webinar Series: “How can remote workers and distributed teams Collaborate Effectively”.

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To increase innovation and productivity, organizations recognize that they have to get better at creating more “collaborative cultures” to leverage the collective knowledge, expertise and experience from within. View the slides from Part 2 of the series: “How can remote workers and distributed teams Collaborate Effectively”.

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Creating a Collaborative Workplace Culture Webinar Series: “How can remote workers and distributed teams Collaborate Effectively”.

  1. 1. How can Remote Workers and Distributed Teams Collaborate Effectively? Peter Smit Founder – Collabogence Inc October 30th, 2015
  2. 2. Cisco Confidential 2© 2013-2014 Cisco and/or its affiliates. All rights reserved. Introduction Polling questions Robyn Bews – Executive Director at Workshift Canada Kate North – Vice President at PlaceValue Tami Newcombe – Area VP, US Commercial West at Cisco Summary Q & A
  3. 3. Cisco Confidential 3© 2013-2014 Cisco and/or its affiliates. All rights reserved. An important element in Collaboration measurement Individual work Highly collaborative work Full-time Single project focus 5 to 10 projects simultaneously All team members in one place Team members “all over the place”
  4. 4. Cisco Confidential 4© 2013-2014 Cisco and/or its affiliates. All rights reserved. An important element in Collaboration measurement Individual work Highly collaborative work Full-time Single project focus 5 to 10 projects simultaneously All team members in one place Team members “all over the place” Driving toward technology dependency
  5. 5. Cisco Confidential 5© 2013-2014 Cisco and/or its affiliates. All rights reserved. So where do our technology tools fit in the collaboration map? Communication Social Sharing “Info push” Search “Info pull”
  6. 6. Cisco Confidential 6© 2013-2014 Cisco and/or its affiliates. All rights reserved. So where do our technology tools fit in the collaboration map? Communication Social Sharing “Info push” Search “Info pull” E-mail & telephone Instant Messaging Web-conferencing
  7. 7. Cisco Confidential 7© 2013-2014 Cisco and/or its affiliates. All rights reserved. So where do our technology tools fit in the collaboration map? Communication Social Sharing “Info push” Search “Info pull” E-mail & telephone Instant Messaging Web-conferencing Water cooler Social/community Enterprise search Repository Email Social Project mgmt CRM Email Repository Social Project Mgmt CRM
  8. 8. Cisco Confidential 8© 2013-2014 Cisco and/or its affiliates. All rights reserved. Who is here today? (which functions are represented?) ☐ Human Resources ☐ Workplace Strategy ☐ Corporate Real Estate ☐ Workplace Strategy ☐ Information Technology ☐ Business Champion or other
  9. 9. Cisco Confidential 9© 2013-2014 Cisco and/or its affiliates. All rights reserved. Where is your organization on the road of remote work and distributed teams ? ☐ Have formal program in place with policies and infrastructure ☐ Planning to put a formal program in place during next year ☐ Left up to individual departments or business units ☐ Have no plans
  10. 10. Cisco Confidential 10© 2013-2014 Cisco and/or its affiliates. All rights reserved. What percentage of your organization currently regularly works remotely ? (At least 2 days per week) ☐ 0 to 20% ☐ 20 to 40% ☐ 40 to 60% ☐ 60 to 80% ☐ 80 to 100%
  11. 11. Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved. What support is required in order to improve the collaborative performance of your remote workers and distributed teams ? ☐ Business Case ☐ Training ☐ Executive Champion ☐ Technology Tools
  12. 12. Cisco Confidential 12© 2013-2014 Cisco and/or its affiliates. All rights reserved. Robyn Bews – Executive Director of Workshift Canada
  13. 13. Cisco Confidential 13© 2013-2014 Cisco and/or its affiliates. All rights reserved. @WORKshift @robynbews
  14. 14. Cisco Confidential 14© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  15. 15. Cisco Confidential 15© 2013-2014 Cisco and/or its affiliates. All rights reserved. 1. Reinforce the trends: evolve or die? 2. Get beyond the rhetoric – new Canadian research! 3. Introducing a “game changer”
  16. 16. Cisco Confidential 16© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  17. 17. Cisco Confidential 17© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  18. 18. Cisco Confidential 18© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  19. 19. Cisco Confidential 19© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  20. 20. Cisco Confidential 20© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  21. 21. Cisco Confidential 21© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  22. 22. Cisco Confidential 22© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  23. 23. Cisco Confidential 23© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  24. 24. Cisco Confidential 24© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  25. 25. Cisco Confidential 25© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  26. 26. Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  27. 27. Cisco Confidential 27© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  28. 28. Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  29. 29. Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  30. 30. Cisco Confidential 30© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  31. 31. Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  32. 32. Cisco Confidential 32© 2013-2014 Cisco and/or its affiliates. All rights reserved. “There are few opportunities available to companies that can have this level of impact on engaging talent in a meaningful way.” - Mat Stone, Stone-Olafson
  33. 33. Cisco Confidential 33© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  34. 34. Cisco Confidential 34© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  35. 35. Cisco Confidential 35© 2013-2014 Cisco and/or its affiliates. All rights reserved. • Canadian-born not- for-profit dedicated to workplace transformation • Building the ecosystem to simplify what was complex- “cracking the code” WORKshiftTM • Conduit, connector, catalyst for those wanting to adopt new ways of working • Our vision is to accelerate the transformation of workplaces to improve lives, cities and organizational effectiveness
  36. 36. Cisco Confidential 36© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  37. 37. Cisco Confidential 37© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  38. 38. Cisco Confidential 38© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  39. 39. Cisco Confidential 39© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  40. 40. Cisco Confidential 40© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  41. 41. Cisco Confidential 41© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  42. 42. Cisco Confidential 42© 2013-2014 Cisco and/or its affiliates. All rights reserved. SITE AUDIT FINDINGS Thank Y u @WORKshift Thank Y u Full research and infographic available at: www.workshiftcanada.com/thefutur eofwork Thank you
  43. 43. Cisco Confidential 43© 2013-2014 Cisco and/or its affiliates. All rights reserved. Kate North – Vice President of PlaceValue
  44. 44. Cisco Confidential 44© 2013-2014 Cisco and/or its affiliates. All rights reserved. Ensuring Successful Virtual Collaboration Kate North
  45. 45. Work is not SOMERWHERE WE GO, -Frank Becker It’s SOMETHING WE DO
  46. 46. Cisco Confidential 46© 2013-2014 Cisco and/or its affiliates. All rights reserved. requires a new way of working
  47. 47. Cisco Confidential 47© 2013-2014 Cisco and/or its affiliates. All rights reserved. Competing for the Future Innovation depends upon Collaboration • to connect people to people • to connect people with ideas • generate new ideas F2F and Virtually
  48. 48. Cisco Confidential 48© 2013-2014 Cisco and/or its affiliates. All rights reserved. “Innovation– -Malcolm Gladwell the heart of the knowledge economy, is fundamentally social” collaborate to innovate Photo source: Steelcase
  49. 49. Cisco Confidential 49© 2013-2014 Cisco and/or its affiliates. All rights reserved. Building personal relationships and social networks through: • Greater informality • Supporting fortuitous encounters • Focus on team performance innovation starts with the sharing of ideas Photo source: Steelcase
  50. 50. Cisco Confidential 50© 2013-2014 Cisco and/or its affiliates. All rights reserved. don’t make assumptions… it’s a new skill
  51. 51. Cisco Confidential 51© 2013-2014 Cisco and/or its affiliates. All rights reserved. Assess & Train EVERYONE
  52. 52. Cisco Confidential 52© 2013-2014 Cisco and/or its affiliates. All rights reserved. resource: www.wrike.com What does good look like?
  53. 53. Cisco Confidential 53© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  54. 54. Cisco Confidential 54© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  55. 55. Cisco Confidential 55© 2013-2014 Cisco and/or its affiliates. All rights reserved. create team norms & protocols
  56. 56. Cisco Confidential 56© 2013-2014 Cisco and/or its affiliates. All rights reserved. Culture based on Trust
  57. 57. Cisco Confidential 57© 2013-2014 Cisco and/or its affiliates. All rights reserved. review work process & practices
  58. 58. Cisco Confidential 58© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  59. 59. Cisco Confidential 59© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  60. 60. Cisco Confidential 60© 2013-2014 Cisco and/or its affiliates. All rights reserved. master your work tools
  61. 61. Cisco Confidential 61© 2013-2014 Cisco and/or its affiliates. All rights reserved. What?
  62. 62. Cisco Confidential 62© 2013-2014 Cisco and/or its affiliates. All rights reserved. Master the Art of Virtual Meetings
  63. 63. Cisco Confidential 63© 2013-2014 Cisco and/or its affiliates. All rights reserved. make the invisible, visible
  64. 64. Cisco Confidential 64© 2013-2014 Cisco and/or its affiliates. All rights reserved. Photo source: Haworth
  65. 65. Cisco Confidential 65© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  66. 66. Cisco Confidential 66© 2013-2014 Cisco and/or its affiliates. All rights reserved. track progress
  67. 67. Cisco Confidential 67© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  68. 68. Cisco Confidential 68© 2013-2014 Cisco and/or its affiliates. All rights reserved. make f2f time count
  69. 69. Cisco Confidential 69© 2013-2014 Cisco and/or its affiliates. All rights reserved. Photo source: Kayhan International
  70. 70. Cisco Confidential 70© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  71. 71. Cisco Confidential 71© 2013-2014 Cisco and/or its affiliates. All rights reserved. address bad behaviors quickly
  72. 72. Cisco Confidential 72© 2013-2014 Cisco and/or its affiliates. All rights reserved. What?
  73. 73. Cisco Confidential 73© 2013-2014 Cisco and/or its affiliates. All rights reserved. have fun… get creative
  74. 74. Cisco Confidential 74© 2013-2014 Cisco and/or its affiliates. All rights reserved. Photo source: https://leaderchat
  75. 75. Cisco Confidential 75© 2013-2014 Cisco and/or its affiliates. All rights reserved. celebrate!
  76. 76. Cisco Confidential 76© 2013-2014 Cisco and/or its affiliates. All rights reserved. Achieve, Recognize…..and THRIVE! …and let them thrive! http://www.digneconsult.com
  77. 77. Cisco Confidential 77© 2013-2014 Cisco and/or its affiliates. All rights reserved. www.e-work.com Promo code: Cisco2015
  78. 78. Cisco Confidential 78© 2013-2014 Cisco and/or its affiliates. All rights reserved. Thank you! Kate North VP, Workplace Innovation PlaceValue knorth@placevalue.com 312 720 1858
  79. 79. Cisco Confidential 79© 2013-2014 Cisco and/or its affiliates. All rights reserved. Tami Newcombe – Area Vice President of Commercial West at Cisco
  80. 80. Tami Newcombe, Area Vice President, Cisco Systems Transforming Teamwork Collaboration Through the Experience of a Sales VP
  81. 81. Cisco Confidential 81© 2013-2014 Cisco and/or its affiliates. All rights reserved. People working together can achieve extraordinary things
  82. 82. Weekly Sales Forecast
  83. 83. Connecting Customers with Experts
  84. 84. Acquiring Talent
  85. 85. Creating Culture
  86. 86. Engaging Customer Executives
  87. 87. Cisco Confidential 87© 2013-2014 Cisco and/or its affiliates. All rights reserved. Collaboration is a Journey Start Small Executive Champions Process-Culture-Value Adoption Contests Metrics
  88. 88. Cisco Confidential 89© 2013-2014 Cisco and/or its affiliates. All rights reserved. The bases which need to be covered in pursuit of improved collaboration for your remote workers and distributed teams: Assessment and Analysis Business Case Information Governance & Access Technology tools Work configuration (including space) Org Learning & Development Social/ Community Measurement and adjustment Summary:
  89. 89. Q & A Peter Smit - peter@collabogence.com Robyn Bews – rbews@calgaryeconomicdevelopment.com Kate North – knorth@placevalue.com Tami Newcombe - tnewcomb@cisco.com Research project: Interested in knowing your “Collaborator Type” and how you compare to others? Go to www.themindsuite.com/survey and ender code: VSH476 (20 minute assessment – your profile will be sent to you upon completion of the research) October 30th, 2015

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