Ferrero, an Italian confectionery company known for brands like Nutella and Kinder, was facing the challenge of enabling effective collaboration across its growing global workforce. It implemented a Cisco collaboration platform including Cisco Jabber, WebEx, and TelePresence to improve productivity and reduce costs. This flexible infrastructure supported the needs of Ferrero's 3600 employees in Germany and its continued international expansion. The Cisco solution provided ad-hoc video conferencing, integrated collaboration tools, and supported a mobile workforce. It helped Ferrero scale its operations more efficiently while maintaining a focus on quality.