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7 Things to Consider to get the
Most out of Your PAC Website
Today’s Participation
• During today’s webinar, attendees will be in
listen-only mode.
• If you are experiencing audio issues, please use
the chat box to contact the webinar host.
• Submit text questions in the chat box: Q&A will
be addressed at the end of today’s webinar.
Presenters
Wendy Perez-Young - American Institute of Architects
Alison Muldoon - Orbital ATK
Mark Reilly – Cision Government Relations3
1. Getting donors to your PAC Website
2. Ensuring only your eligible can access site
3. Making it easy to access your site – SSO & Mobile
4. What is your site’s brand?
5. Increasing participation
6. Content is still King if you want return visits
7. Who’s doing what on your site? Data/Analytics
4
7+ Things to Consider
5
Why Have a PAC Website?
• Always ready to accept a donation
• Easier for PAC member to donate
• Reduces administrative burden
• Provides additional information about PAC
• In the Digital Age age it’s expected
6
7
8
• “Why should I care about the PAC?”
• Roll out plan
• Ongoing Communications: Email & in meetings
• Onboarding for new employees/members
• Make it easy to get to / Single Sign-On
• Compelling content & design
9
Drive Traffic to Your PAC Website
10
Why Should I care about the PAC?
• Plan ahead for the roll-out
• More than one announcement
• Be careful about setting hard dates
• Soft launch with trusted users who will
give honest feedback
• Piggy-back off other events if possible
11
Roll Out Plan
12
PAC Email Solicitations
• It’s “old”, people are annoyed by it, but it still
works...
– You can track it
– You can embed content and make it visually
appealing
– Low cost as compared to direct mail, in person
meetings, etc.
– Social media?
13
Target Your Messages
• Subject lines matter, test a few before
doing the big send
• The Sender matters, preferably someone
the recipient knows
• Personalize the message
• Use images and formatted content
15
Tips for Sending PAC Solicitations
• Short is better than long
• Have links near top and bottom of email
• Have links in text and images within your
email that take user to PAC Website
• Use voice that appeals to your audience,
not to your boss
16
More Tips
17
18
19
More than likely a
large part of your
audience is using a
Smartphone to access
the PAC Solicitations
you send them and to
access your PAC
Website.
Mobile optimization is
not a “nice to have,”
but a requirement of
doing business.
Mobile Optimized is a site designed just for
mobile devices.
Mobile Responsive is a new kind of design
style that allows a single site to be
viewed/used on desktop and mobile devices
Good article: https://www.atilus.com/mobile-optimized-vs-responsive-websites/
20
Mobile Responsive
versus Mobile Optimization
21
Making it easy for your
PAC donors to access
your website via an SSO
or using Cision’s built-in
email personalization
links will lower barriers
to participation.
• Single Sign-On (SSO) allows
authenticated users on your organization’s
network/website to login to your PAC
Website without having to enter a
username or password (again)
• SSO is generally more secure and easier
for your donors22
Make it Easy with SSO
• Cision released a new “product native”
SaML 2.0 SSO in early November
• Easier to implement (2-3 week time lime)
• Better security than previous 1.0 version
• Does not allow for updates or new records
23
Cision Releases SaML 2.0 SSO
• Cision Distributions can include links to the
PAC Website that auto-login Individuals in
the database
• Using this feature allows your PAC donors
to easily access the PAC Website without
having to login removing a barrier to giving
24
Cision Email Personalization
25
Does Your PAC have a Brand?
• Using a branded URL (domain) helps
increase traffic to your PAC Website
• Cision can manage DNS for your PAC
domain while your organization owns the
domain
• Example: https://www.osteopathicpac.org
26
Branded Domain
27
Allison Muldoon
PAC Manager
Orbital ATK
28
• Orbital ATK went through a merger in 2015
– Building a website was critical to building OAPAC – you likely wouldn’t start a
business without a website
• Clean, professional look
• Enrollment needs to be easy for the user!
– Focus on Charity Match Program
• Mobile Responsive design
• Ease of content management
– Modifiable sections (e.g. Election Center, advocacy site)
• Visual Focus – e.g. Map
29
OAPAC Website Objectives
30
Home Page
Mobile & Desktop
32
Charity Match – Learn Page
33
Charity Match – Give Page
34
Map
• Finalize the website vision upfront –
changes can take time and money!
– Produce as much content as possible
• Get input from potential users
• Think long-term (e.g. placeholders for
future initiatives)
35
Challenges & Lessons Learned
Wendy Perez-Young
Senior Manager, Political Affairs
The American Institute of Architects
36
• Opportunity Arose
– The AIA digital transformation - multiple phase
approach
– ArchiPAC.org needed to meet new design
sensibility
37
Why Redesign ArchiPAC.org?
• ArchiPAC.org
– Improve log-in experience
– Make site seamless
• Donate
– Make donating easy
• Donor Recognition Page & Candidate Support Page
– Eliminate staff management time
38
Biggest Challenges:
Cision How Can You Help Us?
39
ArchiPAC.org
40
Donate
41
42
Donate: Email Solicitation
43
Donors
44
Candidate Support
• Seamless extension of AIA.org
• Videos, Charts and graphics that tell ArchiPAC’s
Story
• Peer-to-Peer Fundraising Tools
• Race for the ArchiCUP
• Technology Changes
45
Plans For The Future
“You can’t measure what you don’t track”
• Google Analytics
• Email open & click-thru tracking
• Cision Reports – Pay Roll Variance
• Cision Analytics
46
Who’s Doing what on your site?
47
Google Analytics
48
Questions?
Allison Muldoon / allison.muldoon@orbitalatk.com
Mark Reilly / mark.reilly@cision.com
Wendy Perez-Young / wendyperezyoung@aia.org
49
Thank You!

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7 Ways to Get the Most Out of Your PAC Website

  • 1. 7 Things to Consider to get the Most out of Your PAC Website
  • 2. Today’s Participation • During today’s webinar, attendees will be in listen-only mode. • If you are experiencing audio issues, please use the chat box to contact the webinar host. • Submit text questions in the chat box: Q&A will be addressed at the end of today’s webinar.
  • 3. Presenters Wendy Perez-Young - American Institute of Architects Alison Muldoon - Orbital ATK Mark Reilly – Cision Government Relations3
  • 4. 1. Getting donors to your PAC Website 2. Ensuring only your eligible can access site 3. Making it easy to access your site – SSO & Mobile 4. What is your site’s brand? 5. Increasing participation 6. Content is still King if you want return visits 7. Who’s doing what on your site? Data/Analytics 4 7+ Things to Consider
  • 5. 5
  • 6. Why Have a PAC Website? • Always ready to accept a donation • Easier for PAC member to donate • Reduces administrative burden • Provides additional information about PAC • In the Digital Age age it’s expected 6
  • 7. 7
  • 8. 8
  • 9. • “Why should I care about the PAC?” • Roll out plan • Ongoing Communications: Email & in meetings • Onboarding for new employees/members • Make it easy to get to / Single Sign-On • Compelling content & design 9 Drive Traffic to Your PAC Website
  • 10. 10 Why Should I care about the PAC?
  • 11. • Plan ahead for the roll-out • More than one announcement • Be careful about setting hard dates • Soft launch with trusted users who will give honest feedback • Piggy-back off other events if possible 11 Roll Out Plan
  • 12. 12
  • 13. PAC Email Solicitations • It’s “old”, people are annoyed by it, but it still works... – You can track it – You can embed content and make it visually appealing – Low cost as compared to direct mail, in person meetings, etc. – Social media? 13
  • 15. • Subject lines matter, test a few before doing the big send • The Sender matters, preferably someone the recipient knows • Personalize the message • Use images and formatted content 15 Tips for Sending PAC Solicitations
  • 16. • Short is better than long • Have links near top and bottom of email • Have links in text and images within your email that take user to PAC Website • Use voice that appeals to your audience, not to your boss 16 More Tips
  • 17. 17
  • 18. 18
  • 19. 19 More than likely a large part of your audience is using a Smartphone to access the PAC Solicitations you send them and to access your PAC Website. Mobile optimization is not a “nice to have,” but a requirement of doing business.
  • 20. Mobile Optimized is a site designed just for mobile devices. Mobile Responsive is a new kind of design style that allows a single site to be viewed/used on desktop and mobile devices Good article: https://www.atilus.com/mobile-optimized-vs-responsive-websites/ 20 Mobile Responsive versus Mobile Optimization
  • 21. 21 Making it easy for your PAC donors to access your website via an SSO or using Cision’s built-in email personalization links will lower barriers to participation.
  • 22. • Single Sign-On (SSO) allows authenticated users on your organization’s network/website to login to your PAC Website without having to enter a username or password (again) • SSO is generally more secure and easier for your donors22 Make it Easy with SSO
  • 23. • Cision released a new “product native” SaML 2.0 SSO in early November • Easier to implement (2-3 week time lime) • Better security than previous 1.0 version • Does not allow for updates or new records 23 Cision Releases SaML 2.0 SSO
  • 24. • Cision Distributions can include links to the PAC Website that auto-login Individuals in the database • Using this feature allows your PAC donors to easily access the PAC Website without having to login removing a barrier to giving 24 Cision Email Personalization
  • 25. 25 Does Your PAC have a Brand?
  • 26. • Using a branded URL (domain) helps increase traffic to your PAC Website • Cision can manage DNS for your PAC domain while your organization owns the domain • Example: https://www.osteopathicpac.org 26 Branded Domain
  • 27. 27
  • 29. • Orbital ATK went through a merger in 2015 – Building a website was critical to building OAPAC – you likely wouldn’t start a business without a website • Clean, professional look • Enrollment needs to be easy for the user! – Focus on Charity Match Program • Mobile Responsive design • Ease of content management – Modifiable sections (e.g. Election Center, advocacy site) • Visual Focus – e.g. Map 29 OAPAC Website Objectives
  • 32. 32 Charity Match – Learn Page
  • 33. 33 Charity Match – Give Page
  • 35. • Finalize the website vision upfront – changes can take time and money! – Produce as much content as possible • Get input from potential users • Think long-term (e.g. placeholders for future initiatives) 35 Challenges & Lessons Learned
  • 36. Wendy Perez-Young Senior Manager, Political Affairs The American Institute of Architects 36
  • 37. • Opportunity Arose – The AIA digital transformation - multiple phase approach – ArchiPAC.org needed to meet new design sensibility 37 Why Redesign ArchiPAC.org?
  • 38. • ArchiPAC.org – Improve log-in experience – Make site seamless • Donate – Make donating easy • Donor Recognition Page & Candidate Support Page – Eliminate staff management time 38 Biggest Challenges: Cision How Can You Help Us?
  • 41. 41
  • 45. • Seamless extension of AIA.org • Videos, Charts and graphics that tell ArchiPAC’s Story • Peer-to-Peer Fundraising Tools • Race for the ArchiCUP • Technology Changes 45 Plans For The Future
  • 46. “You can’t measure what you don’t track” • Google Analytics • Email open & click-thru tracking • Cision Reports – Pay Roll Variance • Cision Analytics 46 Who’s Doing what on your site?
  • 48. 48
  • 49. Questions? Allison Muldoon / allison.muldoon@orbitalatk.com Mark Reilly / mark.reilly@cision.com Wendy Perez-Young / wendyperezyoung@aia.org 49 Thank You!

Notes de l'éditeur

  1. Additional Talking Points: Mergers can be complicated and messy, and we wanted to create a central resource for information about OAPAC. Legacy ATK had a website, but it was used only for functionality…for employees to enroll in payroll deductions. Orbital Sciences did not have a website. This was an opportunity for branding the newly merged PAC. We wanted a website established before we started to solicit and communicate about the PAC. It is really important to consider implementing mobile views. A lot of our employees travel a lot, are busy, and work off their phones. If they get an e-mail with a link that only has a desktop view, they aren’t going to spend a lot of time looking at it.
  2. Talking Points: provide brief overview of website layout before looking at screen shots Goal = flexible content Homepage = CEO message, map, Election Center Three Subpages: Learn, Act, Give  rotating slider that represents Learn = all of the facts about OAPAC Act = right now, it’s mostly a placeholder for grassroots campaigns Give = additional reminder about charity match, club levels, more contribute buttons
  3. Also has responsiveness for a tablet
  4. - There are buttons for Give and Contribute on each subpage as you scroll. The buttons take you to the Cision page where you can enroll, update your deduction, charity, etc.
  5. - Another reminder of the benefits of the Charity Match program
  6. Orbital ATK has a presence in more than 17 states. This is not only a source of information, but a good opportunity to remind people of how many Members of Congress we need to build relationships with. I have the ability to update this content. The map is actually on top of the text box on the website
  7. Talking Points: Implementing a website is a big project. Make sure you and your leadership know what you want upfront. Changes take time, and can be costly. We showed our Board before rolling out the website.