The document discusses how to become an effective facilitator. It states that a facilitator enables a group to have productive discussions and reach conclusions through open communication. The facilitator's role is to guide the group process by using techniques like prioritizing and storytelling. More importantly, how the facilitator behaves and asks questions is crucial to building trust within the group and engaging in collective thinking. The perfect facilitator summarizes discussions, stimulates sharing of experiences, involves everyone, and helps the group reach successful outcomes.
12. Before During After
Design &
Plan
The job of the facilitator
Document &
Follow up
Guide &
Control
13. The facilitator has a toolbox
with different techniques
like prioritizing, world cafe
and storytelling
14. But the most important
tool is the facilitator
him- / herself.
How the facilitator behaves:
when facilitating,
when asking questions,
when listening,
when building trust …
15. Facilitators Don’ts & Do’s
Instead of Try this
Thinking about having
the answers → Think about having
the questions
Searching for agreement → Search for input
Speeding up to get
to the end → Slow down to enjoy
the journey
Focusing on
individual thinking → Benefit from
collective thinking
Supporting the urge
to compete → Engage and collaborate
Expecting perfection → Embrace uncertainty
and trust the process
16. This is what
the perfect facilitator looks like:
17. sums up and recaps what has been said
enables collaborative action
listens actively
stimulates sharing of experiences
focuses on the group process
involves everyone
inspires
makes people laugh
adjusts the schedule
18. All you have to do
to become
a perfect facilitator
is to imitate
A perfect facilitator
helps the group
to reach successful
19. This Slideshare presentation
is based on a workshop
facilitated by
Dr Clio Kenterelidou
at the Aristotle University
of Thessaloniki – Greece
This Slideshare presentation
was made by
Claes Johan Alexandersson