1. Clare Louise Hawkins
Address: 10 Upland Road
Billericay
Essex
CM12 0JP
PROFESSIONAL QUALIFICATIONS
• 5 parts of Associateship of the Chartered Insurance Institute
• First Aid at Work
• Previously an Approved Person by the FSA as a CF29 Significant Management
Function.
EXPERIENCE
• I have good knowledge of the FCA / PRA Handbooks and have extensive insurance
and compliance experience.
• A good knowledge of operational and compliance requirements, administrative
systems, and the relevant laws, regulations, policies and codes.
• I can work on my own initiative and also work well as part of a team.
• I have good communication and good written skills.
CAREER
Employer: Sompo Japan Insurance Company of Europe Limed
Commenced: February 2013 (Contract Role)
Position: Functional Leader Unit Support Officer, Risk and Compliance
Duties:
• To provide support and assistance to Functional Leader Units
• To assist Functional Leader Units notably in providing an effective systems and
controls framework with particular focus on the delivery and maintenance of Solvency
II compliant procedure documentation covering operational systems and controls of
the company in each territory where it operates
• To provide support to Functional Leaders in relation to certain regular or ad hoc
compliance requirements
Projects and tasks:-
• The reviewing and redrafting of the polices and manuals for each function, including
underwriting and reinsurance.
• Redrafting the Branch Operating Manuals to ensure consistency of approach.
• Overseas regulation, including the application for regulation as required by certain
territories, and the research into overseas legislation/regulation.
• Developed and reissued a new standard TOBA.
• Redrafted and developed a standard Fronting Agreement.
• Prepared and issued an Outsourcing Services Contract.
• Developed a Reinsurance Signature Agreement authorising the Parent Company to
sign documents on our behalf, subject to prior approval.
• Terms of Reference templates regarding internal allocation of responsibilities.
• Important Notice to Policyholders updated due to FCA / PRA and the revised
Complaints Handling procedures.
• Assistance with ELTO.

2. • Compiling and completing data for return to relevant authorities.
Employer Japan England Insurance Brokers
Commenced March 2010
Position Company Secretary / Compliance Officer / Personnel Manager
Duties
• Produce all annual Compliance Plans and regulatory documents.
• Produce regulatory updates and communicate these to colleagues.
• Complete annual returns to Companies House and half-yearly
returns to FSA.
• Ensure that all records are correctly maintained and updated with
any changes.
• Provide technical advice and support to colleagues on any
compliance or regulatory queries and support on various projects.
• Carry out audits and file reviews and report findings to the Board.
• Attend Board meetings and take minutes, and report to the Board on
all Compliance matters.
• Review systems and procedures and maintain all logs and registers.
• Renewal of Data Protection and Consumer Credit licenses.
• Check and agree the legal contracts relating to agencies and all the
suppliers of services, and cooperation agreements and Terms of
Business Agreements with clients and insurers.
• Carry out the security and stability checks on companies.
• Carry out all Sanctions and screening checks
• Negotiate and arrange the Company’s own insurances.
• Attend Compliance Forums with professional groups to keep aware
and convey to the business regulatory developments.
• Carry out recruitment and issue documentation and carry out
induction training.
• Carry out the appraisal and training of staff on both technical and
regulatory topics and implement a development plan.
Employers Various temporary contracts and roles at major Insurance
Companies and Brokers including Aon Limited, Royal & Sun
Alliance, Ace, Reliance National Insurance, Allianz Cornhill, SLE
Worldwide and SBJ.
Dates Employed May 1998 – November 2009
Positions Commercial Account Executive, Senior H.O. Account Underwriter,
Casualty Underwriter, Underwriting Academy Technical Trainer,
Technical Policy Drafter.
Duties
• Handling commercial business for SME clients and schemes,
specialising in Liability and also including, Property, Marine Cargo,
Personal Accident, Motor Fleet, Directors and Officers, Pension
Trustees Liability, Crime, Employment Practices Liability and
Professional Indemnity.

3. • Delegated underwriting authority for liability, including the
underwriting of new business and renewals and the production of
documentation.
• Handling and issuing the reverse flow business for the US where
locally admitted policies were required.
• Liaising with overseas offices and collating renewal information and
producing renewal reports and documentation.
• Meetings with the Insured and underwriters to answer any technical
queries or issues and providing solutions to resolve these issues.
• Acting as a technical referral point for branches.
• Project management involving the management and
participation in projects. The development and review of underwriting
philosophy and strategy together with the management of the
financial performance of the account.
• Producing new and reviewing policy wordings and products.
• Preparation and delivery of underwriting training material and
developing underwriting manuals.
• The researching, co-ordinating and writing of technical training
material and the delivery of presentations on training courses.
• Auditing and strategy planning to ensure the profitable development
of the account.
• Finalising reinsurance documentation and resolving
accounts queries and recoveries.
• Marketing to develop new contacts and new products.
• Handling referrals and providing guidance for more junior members
of the department.
Employer Sampo Industrial Insurance NV
Dates Employed August 1994 – April 1998
Position Casualty Underwriter
Duties The underwriting and development of Liability business from the key
broker contacts. I was responsible for the administration and
documentation production and the guidance of more junior members
of staff. I was involved in the marketing of the company to develop
new contacts. I was part of various groups and met with other
underwriters, managers and professionals to discuss underwriting
issues and to share and stimulate views and opinions and attended
courses and conferences to enhance my knowledge and skills.
Employer Legal and General Insurance Company

4. Dates Employed July 1990 – August 1994
Position Accident Underwriter
Duties The underwriting of Liability, Group Personal Accident, Contingency,
Fidelity Guarantee and Motor insurance. This involved negotiation
with brokers on a face to face basis as well as by telephone and
correspondence. I was also involved in the training and guidance of
branch staff on policy wordings and the drafting of documentation. I
also worked at Head Office and acted as a focal point dealing with
branch referrals.
Employer Commercial Union Assurance
Dates Employed October 1983 – June 1990
Position Technical Underwriting Clerk with the Commercial Liabilities Dept
Duties The underwriting and drafting of Liability, Group Personal Accident,
Commercial Motor and Fleet insurance. This involved the
negotiation and liaison between underwriters and brokers by
correspondence and telephone. I had my own panel of cases for
which I was solely responsible. I was also involved in the training of
less experienced members of the section.
EDUCATION
School Attended: Dury Falls School
Date Attended: September 1976 – June 1983
Examinations Obtained:
Level Subject Date Grade
GCE ‘O’ level English Language June 1980 B
GCE ‘O’ level Mathematics January 1981 B
GCE ‘O’ level English Literature June 1981 B
GCE ‘O’ level Greek Literature June 1981 C
GCE ‘O’ level Biology June 1981 B
GCE ‘O’ level Chemistry June 1981 C
GCE ‘O’ level Physics June 1981 C
GCE ‘O’ level French June 1981 CB
GCE ‘O’ level Geography June 1981 C
GCE ‘O’ level Home Economics June 1981 B
GCE ‘A’ level Geography June 1983 D
GCE ‘A’ level English June 1983 E
GCE ‘A’ level Biology June 1983 O
Hobbies & Interests: Horse-riding, swimming, badminton, keep-fit, yoga, massage and
walking.