This super simple concept can you help place all of your marketing and sales funnel activities into a larger rubric. I cover everything from social media to traditional forms of marketing.
2. BULLSEYE MARKETING
WHO IS CLINT BROWN
▸ Entrepreneur since 2003
▸ Helped hundreds of businesses nationwide
develop their marketing strategy
▸ Currently works with fast-growing maker/
retailers
▸ Has been married for 17 years with 4 kids
▸ Is bald
3. BULLSEYE MARKETING
WHAT IS THE GOAL OF MARKETING?
▸ Transmit a Message
▸ Convey Brand Values
▸ Trigger Behavior
▸ Acquire Customers
▸ Maintain Relationships
6. BULLSEYE MARKETING
WHAT IS YOUR BULLS EYE?
▸ Paying Customer
▸ Subscriber
▸ Referring Customers
▸ Product User
▸ Opt-in
▸ Attendee
CustomerC
7. BULLSEYE MARKETING
DO YOU KNOW THIS CUSTOMER?
▸ What are their demographics?
▸ Why do they buy from you?
▸ What are their hope/dreams?
▸ What are their fears/frustrations?
▸ Why do they not buy from you?
▸ Do you know them or know about them?
▸ What are they doing just before they become your customer?
CustomerC
8. ▸ What were they doing just before they purchased?
▸ Were they sampling?
▸ Were they visiting?
▸ Were they looking around?
▸ Were they testing?
▸ Are they attending events?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY ARE YOUR CUSTOMER?
C SamplerS
9. ▸ Do they follow you on social media?
▸ Are they on your email list?
▸ Do they subscribe?
▸ Do they follow you?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY SAMPLE?
C S FollowerF
10. ▸ Who is aware of your brand?
▸ Who is aware of your store?
▸ Who knows about you?
▸ Who is keeping an eye
on you?
▸ Who is observing?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY FOLLOW?
C SF ObserverO
11. ▸ Who is unaware of you?
▸ Who needs to know
about you?
▸ Who is looking for you
and doesn’t know it?
▸ Who needs to be
aware of you?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY OBSERVE?
C SFO UnawareU
13. BULLSEYE MARKETING
ANOTHER WAY OF SAYING IT
Unaware - Target Audience
Observer - Heard of you
Follower - Social Media/Email
Sampler - Attendee, Downloader
Customer - Purchaser
16. BULLSEYE MARKETING
ENGAGING THE UNAWARE
▸ Publicity Stunts
▸ Tradeshows
▸ Speaking Engagements
▸ Traditional PR
▸ Search Engine Marketing
▸ Basically you have to get in front of new folks
Unaware
22. BULLSEYE MARKETING
ENGAGING THE SAMPLER
▸ Ask them questions
▸ Trade data for data
▸ Get them “in the door”
▸ Trial offer
▸ Ask for a review
▸ Ask for the sale
Unaware
Observer
Follower
Sampler
24. BULLSEYE MARKETING
ENGAGING THE CUSTOMER
▸ Ask them questions
▸ Trade data for data
▸ Ask for a review
▸ Give the VIP treatment
▸ Ask what you could have done better
▸ Ask for referrals
Unaware
Observer
Follower
Sampler
Customer
34. BULLSEYE MARKETING
LET’S TALK ABOUT CASE STUDIES: PURSE MAKER
▸ Unaware - Attends trade shows through the year
▸ Observer - Product carries brand name
▸ Follower - Heavily promotes on social media, podcasting
▸ Sampler - Tries on/touches the product at a retail location
▸ Customer - Orders the product
35. BULLSEYE MARKETING
LET’S TALK ABOUT CASE STUDIES: LEATHER GOODS MAKER
▸ Unaware - Supports a local charity event
▸ Observer - Attendees are exposed to the brand and talk about it
▸ Follower - They decide to like his Facebook page and follow online
▸ Sampler - He invites them down to check out the new products
▸ Customer - Orders the product
36. BULLSEYE MARKETING
RECAP
▸ Get to know your customer
▸ Think through their experience
▸ Strategically engage at each level on the target
▸ Different avatars may need different marketing
▸ Don’t over complicate things
▸ The goal is more customers
38. BULLSEYE MARKETING
TIPS
▸ You don’t need to use every tool available
▸ You do need to know your customer
▸ Don’t over complicate things
▸ Put yourself in the customers shoes
▸ Think about your own experience as a customer
39. BULLSEYE MARKETING
ONE LAST NOTE
▸ Followers are not customers
▸ Brand awareness is not sales
▸ Your bullseye cannot be “more reach/more awareness”