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BULLSEYE MARKETING FUNNEL
CLINT BROWN’S
BULLSEYE MARKETING
WHO IS CLINT BROWN
▸ Entrepreneur since 2003
▸ Helped hundreds of businesses nationwide
develop their marketing strategy
▸ Currently works with fast-growing maker/
retailers
▸ Has been married for 17 years with 4 kids
▸ Is bald
BULLSEYE MARKETING
WHAT IS THE GOAL OF MARKETING?
▸ Transmit a Message
▸ Convey Brand Values
▸ Trigger Behavior
▸ Acquire Customers
▸ Maintain Relationships
BE SURE YOU
POSITIVELY IDENTIFY
YOUR TARGET BEFORE
YOU PULL THE TRIGGER.
Tom Flynn
BULLSEYE MARKETING
LET’S CREATE A TARGET FOR YOUR BUSINESS
BULLSEYE MARKETING
WHAT IS YOUR BULLS EYE?
▸ Paying Customer
▸ Subscriber
▸ Referring Customers
▸ Product User
▸ Opt-in
▸ Attendee
CustomerC
BULLSEYE MARKETING
DO YOU KNOW THIS CUSTOMER?
▸ What are their demographics?
▸ Why do they buy from you?
▸ What are their hope/dreams?
▸ What are their fears/frustrations?
▸ Why do they not buy from you?
▸ Do you know them or know about them?
▸ What are they doing just before they become your customer?
CustomerC
▸ What were they doing just before they purchased?
▸ Were they sampling?
▸ Were they visiting?
▸ Were they looking around?
▸ Were they testing?
▸ Are they attending events?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY ARE YOUR CUSTOMER?
C SamplerS
▸ Do they follow you on social media?
▸ Are they on your email list?
▸ Do they subscribe?
▸ Do they follow you?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY SAMPLE?
C S FollowerF
▸ Who is aware of your brand?
▸ Who is aware of your store?
▸ Who knows about you?
▸ Who is keeping an eye

on you?
▸ Who is observing?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY FOLLOW?
C SF ObserverO
▸ Who is unaware of you?
▸ Who needs to know

about you?
▸ Who is looking for you

and doesn’t know it?
▸ Who needs to be 

aware of you?
BULLSEYE MARKETING
WHO ARE THEY BEFORE THEY OBSERVE?
C SFO UnawareU
BULLSEYE MARKETING
UNDERSTAND THE FLOW IN
C SFOU
Unaware
Observer
Follower
Sampler
Customer
BULLSEYE MARKETING
ANOTHER WAY OF SAYING IT
Unaware - Target Audience
Observer - Heard of you
Follower - Social Media/Email
Sampler - Attendee, Downloader
Customer - Purchaser
BULLSEYE MARKETING
ENGINEER THE FLOW TO THE CENTER
Unaware
Observer
Follower
Sampler
Customer
ENGAGING THE
UNAWARE
BULLSEYE MARKETING
ENGAGING THE UNAWARE
▸ Publicity Stunts
▸ Tradeshows
▸ Speaking Engagements
▸ Traditional PR
▸ Search Engine Marketing
▸ Basically you have to get in front of new folks
Unaware
ENGAGING THE
OBSERVER
BULLSEYE MARKETING
ENGAGING THE OBSERVER
▸ Fun PR
▸ Promoted posts
▸ Guest author
▸ Content marketing
▸ Testimonials
▸ You got them looking. Keep them looking.
Unaware
Observer
ENGAGING THE
FOLLOWER
BULLSEYE MARKETING
ENGAGING THE FOLLOWER
▸ Content marketing
▸ Email marketing
▸ Contests
▸ Sales
▸ Comments/conversation/user created content
▸ Get them talking
Unaware
Observer
Follower
ENGAGING THE
SAMPLER
BULLSEYE MARKETING
ENGAGING THE SAMPLER
▸ Ask them questions
▸ Trade data for data
▸ Get them “in the door”
▸ Trial offer
▸ Ask for a review
▸ Ask for the sale
Unaware
Observer
Follower
Sampler
ENGAGING THE
CUSTOMER
BULLSEYE MARKETING
ENGAGING THE CUSTOMER
▸ Ask them questions
▸ Trade data for data
▸ Ask for a review
▸ Give the VIP treatment
▸ Ask what you could have done better
▸ Ask for referrals
Unaware
Observer
Follower
Sampler
Customer
BULLSEYE MARKETING
WHERE ARE YOU AIMING YOUR ARROWS?
Follower
Customer
BULLSEYE MARKETING
WHERE ARE YOU AIMING YOUR ARROWS?
Observer
Customer
BULLSEYE MARKETING
WHERE ARE YOU AIMING YOUR ARROWS?
Unaware
Observer
Follower
Sampler
Customer
BULLSEYE MARKETING
DIVIDE AND CONQUER
BULLSEYE MARKETING
FOCUS ON QUADRANTS
Avatar 1
Avatar 2Avatar 3
Avatar 4
Make Aware
BULLSEYE MARKETING
FOCUS ON QUADRANTS
Avatar 1
Avatar 2Avatar 3
Avatar 4
Get Attention
BULLSEYE MARKETING
FOCUS ON QUADRANTS
Avatar 1
Avatar 2Avatar 3
Avatar 4
Get to Follow
BULLSEYE MARKETING
FOCUS ON QUADRANTS
Avatar 1
Avatar 2Avatar 3
Avatar 4
Get to Sample
BULLSEYE MARKETING
FOCUS ON QUADRANTS
Avatar 1
Avatar 2Avatar 3
Avatar 4
Get to Buy
BULLSEYE MARKETING
LET’S TALK ABOUT CASE STUDIES: PURSE MAKER
▸ Unaware - Attends trade shows through the year
▸ Observer - Product carries brand name
▸ Follower - Heavily promotes on social media, podcasting
▸ Sampler - Tries on/touches the product at a retail location
▸ Customer - Orders the product
BULLSEYE MARKETING
LET’S TALK ABOUT CASE STUDIES: LEATHER GOODS MAKER
▸ Unaware - Supports a local charity event
▸ Observer - Attendees are exposed to the brand and talk about it
▸ Follower - They decide to like his Facebook page and follow online
▸ Sampler - He invites them down to check out the new products
▸ Customer - Orders the product
BULLSEYE MARKETING
RECAP
▸ Get to know your customer
▸ Think through their experience
▸ Strategically engage at each level on the target
▸ Different avatars may need different marketing
▸ Don’t over complicate things
▸ The goal is more customers
TIPS
BULLSEYE MARKETING
TIPS
▸ You don’t need to use every tool available
▸ You do need to know your customer
▸ Don’t over complicate things
▸ Put yourself in the customers shoes
▸ Think about your own experience as a customer
BULLSEYE MARKETING
ONE LAST NOTE
▸ Followers are not customers
▸ Brand awareness is not sales
▸ Your bullseye cannot be “more reach/more awareness”

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Bullseye Marketing Funnel

  • 2. BULLSEYE MARKETING WHO IS CLINT BROWN ▸ Entrepreneur since 2003 ▸ Helped hundreds of businesses nationwide develop their marketing strategy ▸ Currently works with fast-growing maker/ retailers ▸ Has been married for 17 years with 4 kids ▸ Is bald
  • 3. BULLSEYE MARKETING WHAT IS THE GOAL OF MARKETING? ▸ Transmit a Message ▸ Convey Brand Values ▸ Trigger Behavior ▸ Acquire Customers ▸ Maintain Relationships
  • 4. BE SURE YOU POSITIVELY IDENTIFY YOUR TARGET BEFORE YOU PULL THE TRIGGER. Tom Flynn
  • 5. BULLSEYE MARKETING LET’S CREATE A TARGET FOR YOUR BUSINESS
  • 6. BULLSEYE MARKETING WHAT IS YOUR BULLS EYE? ▸ Paying Customer ▸ Subscriber ▸ Referring Customers ▸ Product User ▸ Opt-in ▸ Attendee CustomerC
  • 7. BULLSEYE MARKETING DO YOU KNOW THIS CUSTOMER? ▸ What are their demographics? ▸ Why do they buy from you? ▸ What are their hope/dreams? ▸ What are their fears/frustrations? ▸ Why do they not buy from you? ▸ Do you know them or know about them? ▸ What are they doing just before they become your customer? CustomerC
  • 8. ▸ What were they doing just before they purchased? ▸ Were they sampling? ▸ Were they visiting? ▸ Were they looking around? ▸ Were they testing? ▸ Are they attending events? BULLSEYE MARKETING WHO ARE THEY BEFORE THEY ARE YOUR CUSTOMER? C SamplerS
  • 9. ▸ Do they follow you on social media? ▸ Are they on your email list? ▸ Do they subscribe? ▸ Do they follow you? BULLSEYE MARKETING WHO ARE THEY BEFORE THEY SAMPLE? C S FollowerF
  • 10. ▸ Who is aware of your brand? ▸ Who is aware of your store? ▸ Who knows about you? ▸ Who is keeping an eye
 on you? ▸ Who is observing? BULLSEYE MARKETING WHO ARE THEY BEFORE THEY FOLLOW? C SF ObserverO
  • 11. ▸ Who is unaware of you? ▸ Who needs to know
 about you? ▸ Who is looking for you
 and doesn’t know it? ▸ Who needs to be 
 aware of you? BULLSEYE MARKETING WHO ARE THEY BEFORE THEY OBSERVE? C SFO UnawareU
  • 12. BULLSEYE MARKETING UNDERSTAND THE FLOW IN C SFOU Unaware Observer Follower Sampler Customer
  • 13. BULLSEYE MARKETING ANOTHER WAY OF SAYING IT Unaware - Target Audience Observer - Heard of you Follower - Social Media/Email Sampler - Attendee, Downloader Customer - Purchaser
  • 14. BULLSEYE MARKETING ENGINEER THE FLOW TO THE CENTER Unaware Observer Follower Sampler Customer
  • 16. BULLSEYE MARKETING ENGAGING THE UNAWARE ▸ Publicity Stunts ▸ Tradeshows ▸ Speaking Engagements ▸ Traditional PR ▸ Search Engine Marketing ▸ Basically you have to get in front of new folks Unaware
  • 18. BULLSEYE MARKETING ENGAGING THE OBSERVER ▸ Fun PR ▸ Promoted posts ▸ Guest author ▸ Content marketing ▸ Testimonials ▸ You got them looking. Keep them looking. Unaware Observer
  • 20. BULLSEYE MARKETING ENGAGING THE FOLLOWER ▸ Content marketing ▸ Email marketing ▸ Contests ▸ Sales ▸ Comments/conversation/user created content ▸ Get them talking Unaware Observer Follower
  • 22. BULLSEYE MARKETING ENGAGING THE SAMPLER ▸ Ask them questions ▸ Trade data for data ▸ Get them “in the door” ▸ Trial offer ▸ Ask for a review ▸ Ask for the sale Unaware Observer Follower Sampler
  • 24. BULLSEYE MARKETING ENGAGING THE CUSTOMER ▸ Ask them questions ▸ Trade data for data ▸ Ask for a review ▸ Give the VIP treatment ▸ Ask what you could have done better ▸ Ask for referrals Unaware Observer Follower Sampler Customer
  • 25. BULLSEYE MARKETING WHERE ARE YOU AIMING YOUR ARROWS? Follower Customer
  • 26. BULLSEYE MARKETING WHERE ARE YOU AIMING YOUR ARROWS? Observer Customer
  • 27. BULLSEYE MARKETING WHERE ARE YOU AIMING YOUR ARROWS? Unaware Observer Follower Sampler Customer
  • 29. BULLSEYE MARKETING FOCUS ON QUADRANTS Avatar 1 Avatar 2Avatar 3 Avatar 4 Make Aware
  • 30. BULLSEYE MARKETING FOCUS ON QUADRANTS Avatar 1 Avatar 2Avatar 3 Avatar 4 Get Attention
  • 31. BULLSEYE MARKETING FOCUS ON QUADRANTS Avatar 1 Avatar 2Avatar 3 Avatar 4 Get to Follow
  • 32. BULLSEYE MARKETING FOCUS ON QUADRANTS Avatar 1 Avatar 2Avatar 3 Avatar 4 Get to Sample
  • 33. BULLSEYE MARKETING FOCUS ON QUADRANTS Avatar 1 Avatar 2Avatar 3 Avatar 4 Get to Buy
  • 34. BULLSEYE MARKETING LET’S TALK ABOUT CASE STUDIES: PURSE MAKER ▸ Unaware - Attends trade shows through the year ▸ Observer - Product carries brand name ▸ Follower - Heavily promotes on social media, podcasting ▸ Sampler - Tries on/touches the product at a retail location ▸ Customer - Orders the product
  • 35. BULLSEYE MARKETING LET’S TALK ABOUT CASE STUDIES: LEATHER GOODS MAKER ▸ Unaware - Supports a local charity event ▸ Observer - Attendees are exposed to the brand and talk about it ▸ Follower - They decide to like his Facebook page and follow online ▸ Sampler - He invites them down to check out the new products ▸ Customer - Orders the product
  • 36. BULLSEYE MARKETING RECAP ▸ Get to know your customer ▸ Think through their experience ▸ Strategically engage at each level on the target ▸ Different avatars may need different marketing ▸ Don’t over complicate things ▸ The goal is more customers
  • 37. TIPS
  • 38. BULLSEYE MARKETING TIPS ▸ You don’t need to use every tool available ▸ You do need to know your customer ▸ Don’t over complicate things ▸ Put yourself in the customers shoes ▸ Think about your own experience as a customer
  • 39. BULLSEYE MARKETING ONE LAST NOTE ▸ Followers are not customers ▸ Brand awareness is not sales ▸ Your bullseye cannot be “more reach/more awareness”