This document discusses five proactive methods for managing lessons learned from projects according to ISO 19650. The methods are: 1) track missed scope items and add them to current/future projects, 2) implement shorter review cycles to avoid overproduction, 3) integrate lessons learned tracking for easier updates, 4) use a centralized template database to ensure improvements are not lost, and 5) analyze root causes of repetitive mistakes to prevent recurrences. The document provides examples and diagrams for implementing each method.
5. 💡 Capture Lessons Learned (ISO 19650-2 Clause 5)
+ BS 8536-1 & 2 Code of practice for facilities management (Buildings
infrastructure)
+ Lean!
How do we do this?...
12. How Can We Be More Proactive? (UK BIM Framework)
Post Project Evaluation (PPE)
Post Occupancy Evaluation
(POE)
Lessons Learned In
Appointments
https://ukbimframeworkguidance.notion.site/ISO-19650-Guidance-Part-2-Delivery-phase-6124641a84d64bd09d30ad57a506629f#f9b8e411dd4e45ca9dc3cb369d3da8b
Throughout Project
24. 24
Lessons Learned Method #3 “Missed Opportunities”
Lessons Learned File
Traditional Approach:
Files
Traditional Approach:
Database
Overloaded At
End Of Project?
Rarely Used
29. 29
Lessons Learned Method #3 “Missed Opportunities”
Checklist With Assigned
Responsibility
Task Per
Milestone
Linked To
Captured
Lesson
30. Lessons Learned Method #4:
“Broken Feedback Loop ”
(Improvements That Do Not Make It Back To the
Template)
31. 31
Lessons Learned Method #4 “Templates Administration”
Template
Download
Template
Published
For Use
Without
History
⚠️
Published and
Share For
Feedback
⚠️
Make
Changes
⚠️
32. 32
Lessons Learned Method #4 “Templates Administration”
Track Full History Since
First Use + Who Made
Updates
Templates
Team Admin
Control
Unobtrusive Access To
Projects
Sections Provide Bite-sized Information Containers
Central Templates
Database
33. 33
Lessons Learned Method #4 “Templates Administration”
Always Access The
Latest Templates
Controlled Access
To Templates
34. Lessons Learned Method #5:
“Repetitive Mistakes”
(Making The Same Mistakes Again And Again)
37. 37
Lessons Learned Method #5 “Repetitive Mistakes”
Team missed requirements
Missing
Requirements
I didn’t know it was my
responsibility
WHY
It wasn’t on my scope of work
WHY
The requirements were not
assigned
WHY
The owner needed more help
WHY
⚠️
USE THE FIVE WHYS
45. Summary:
ISO 19650 Close-Out | Lessons Learned
✓ Track missed items and implement to current project or template
✓ Shorter deliverable cycles keep teams focused on only what’s
necessary
✓ An integrated document is easier to update
✓ Use Templates to track challenges consistently
✓ Improvements are not lost and updates can be made at any time
✓ Review mistakes to uncover the root cause
✓ Never make the same mistake twice!
54. 54
Asset Information Model (AIM) ≠PIM
Plan The Content Of AIM
Maintenance Cleaning Warranty
Record Functional
Information Requirements
AIM Is Not The PIM
Notes de l'éditeur
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