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Institute of Advanced Legal Studies                           1 November 2011


Data Protection Jurisdiction and
International Data Transfers in
       Cloud Computing
                             Julia Hörnle
                              Kuan Hon
                               Cloud Legal Project
       Centre for Commercial Law Studies, Queen Mary, University of London
                              cloudlegalproject.org
Outline

   Cloud Legal Project
   Cloud computing
   Data protection jurisdiction
   International data transfers
Cloud Legal Project
Cloud Legal Project
 History
 Aims
Cloud computing
What is cloud computing?
 IT resources over network, scalable on demand
 US NIST service models
    Software as a Service (SaaS) – incl. storage (eg. Salesforce;
     Oracle CRM on demand; Gmail, Hotmail, Yahoo! Mail; Google
     Apps, Microsoft Office 365; Facebook, Flickr)
      o Storage as a Service (also SaaS!) = convenient way of storing / backing-up
        data online (eg. box.net)

    Infrastructure as a Service (IaaS) (eg. Amazon Web Services,
     Rackspace) – compute, storage
    Platform as a Service (PaaS) (eg. Google App Engine,
     Microsoft Windows Azure, Force.com)
 Classification may depend on viewpoint
Deployment models: private, community,
public and hybrid clouds…
Cloud layers/‘stack’– different possible
   architectures, possible hidden layers
   --> Who holds user’s data? Where?
                                                                                                        + SaaS
           Cloud Infrastructure   Cloud Infrastructure   Cloud Infrastructure
                                                                IaaS            Software as a Service   on
                                         PaaS                   PaaS                   (SaaS)           IaaS
                  SaaS                   SaaS                   SaaS                Architectures



           Cloud Infrastructure   Cloud Infrastructure
                                         IaaS             Platform as a Service (PaaS)
                  PaaS                   PaaS                     Architectures
                                                                                               + physical
                                                                                               infrastructure
           Cloud Infrastructure                                                                for each!
                  IaaS                Infrastructure as a Service (IaaS)
                                                 Architectures



From
http://csrc.nist.gov/groups/SNS/cloud-computing/cloud-computing-v26.ppt
Key cloud computing features relevant
to data protection law
   Multiple providers? (layers)
   Data replication, deletion
   Sharding/chunking/fragmentation
   Location – multiple; changing?
   Design - provider access; encryption
   Use of/dependence on shared, third
    party resources, incl connectivity
Some possible contractual structures

User       Provider      Sub-provider


User       Integrator    Provider


           Integrator
User
           Provider
Data Protection
  Jurisdiction
When do EU data protection laws
apply to a cloud user/controller?
 Laws applied based on:
  'Establishment'/'context
    o More than one law may apply!
    o Google Video case/Italy
    o Article 29 WP 179
    o Incl. through third party
  Public international law
  'Use' of EEA 'equipment‘/’means’
    o But transit?
When do EU data protection laws
apply to a cloud user/controller?
 Cookies ('equipment') – SaaS
 Use, by non-EEA customer, of:
  EEA data centre?
    o Data centre as an establishment?
    o Subsidiary as an establishment?

  EEA cloud provider?
 Relevant/irrelevant establishment?
Cloud layers
   Layers - knowledge or intention?
Cloud Infrastructure   Cloud Infrastructure   Cloud Infrastructure
                                                     IaaS            Software as a Service    + SaaS
                              PaaS                   PaaS                   (SaaS)            on
       SaaS                   SaaS                   SaaS                Architectures
                                                                                              IaaS

Cloud Infrastructure   Cloud Infrastructure
                              IaaS             Platform as a Service (PaaS)
       PaaS                   PaaS                     Architectures

                                                                                        + physical
Cloud Infrastructure
                                                                                        infrastructure
       IaaS                Infrastructure as a Service (IaaS)                           for each!
                                      Architectures




Diagram from
http://csrc.nist.gov/groups/SNS/cloud-computing/cloud-computing-v26.ppt
When do EU data protection laws apply to a
cloud user/controller?
 Non-EEA users - France - CNIL’s
  relaxation for use of French providers
 Full paper http://bit.ly/clouddataprotection3
Replacement of jurisdictional tests with targeting?

 Has been used in other contexts, eg
  Consumer protection & applicable law to contracts
     o Cases C-585/08 and 144/09 Pammer and Hotel Alpenhof
  Trademark infringement on auction platform
     o Case C-324/09 L’Oreal v eBay

 How could this be applied in a cloud context?
  Outside EEA: targeting
  Within EEA: country of origin rule?
International Data
     Transfers
'If we include entities outside the
European Union, the data transfer that is
inevitable with cloud computing — and
which has no legitimacy under data
privacy law — makes clouds inherently
impermissible.'

              German regulator Thilo Weichert
'The DPA does not prohibit the overseas
transfer of personal data, but it does
require that it is protected adequately
wherever it is located and whoever is
processing it. Clearly, this raises
compliance issues that organisations
using internet-based computing need to
address.'
               UK Information Commissioner
Restriction on international data transfers
 Restriction on data export to country
  without “adequate protection”, with
  exceptions (articles 25 & 26)
How can personal data be transferred
outside the EEA? - 1
 Whitelisted countries
  a short list
 Safe Harbor –
  'processors'
  layers/sub-providers & onward transfers
  non-US/EEA data centres (Danish DPA ruling)
  concerns about adequacy eg German
   regulators
How can personal data be transferred
outside the EEA? - 2
  BCRs
      o within group only
  Model clauses – layered situation?
      o For EEA customer using a cloud provider –
      Provider         Sub-provider       Covered by
                                         model clauses?
Non-EEA                     Non-EEA          Yes
EEA                         Non-EEA            No
Regional clouds - can cloud users control
where their data are stored in clouds?
 It depends!
  No choice
  In practice, probably locally…
  Regions?
    oEEA ≠ EU ≠ Europe – Danish DPA decision
    oContractual commitment?
Even within the EEA…

 Data centres in multiple EEA Member States
 Obstacle: compliance with multiple national
  laws, which may conflict because of lack of
  harmonisation and inconsistencies re.:
  definitions eg special category data
  scope eg data on corporate persons
  security requirements eg Italy v UK
But… should location of data really matter?
 Shouldn’t the focus be on who can access data
  in intelligible form?
   non-EEA location doesn’t mean bad protection
   EEA doesn’t guarantee good protection – question to
    European Parliament re. Dutch Minister’s statement
 Given encryption, storage virtualisation & data
  fragmentation, what may be more important are
   System’s design, and
   Provider’s jurisdiction
 Full paper
  http://bit.ly/clouddataprotection4
Data Protection Directive reform
 Draft proposal – expected 2012
 In by…?
Meanwhile…
 Location, location, location
 Encryption, encryption, encryption;
  but limitations -
  speed
  value-add
  operations on data
  key management critical
 Contract, contract, contract
Meanwhile, in practice
 Contract - procurement process
    Internal controls
    Due diligence
 Contract – negotiate? eg Google – City of LA, Cambridge U
    Controller/processor status
    Any use of sub-‘processors’
    Data location

 Also:
    Liability - integrity/breach/availability (backup!)
    Modification/termination
    Data retention/deletion
    Right to disclose/monitor
    Security (whose policy), audit rights?
Cloud Legal Project research
 Data protection – other papers
  http://bit.ly/clouddataprotection1
  http://bit.ly/clouddataprotection2
 Links to regulatory etc pronouncements
  http://bit.ly/cloudlinks
 EU consultation response
  http://bit.ly/clpeuresponse
 Other papers
  http://cloudlegalproject.org/Research
 Future papers
   Negotiated cloud contracts
   Cloud governance (not just data protection)
   Consumer protection
Thanks for listening!
Any questions?
Julia Hörnle j.hornle@qmul.ac.uk
Kuan Hon w.k.hon@qmul.ac.uk

   Cloud Legal Project, CCLS
 Queen Mary, University of London
  http://cloudlegalproject.org
       @cloudlegalteam

Mailing list subscription
http://cloudlegalproject.org/Contact

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Data Protection Jurisdiction and International Transfers in Cloud Computing

  • 1. Institute of Advanced Legal Studies 1 November 2011 Data Protection Jurisdiction and International Data Transfers in Cloud Computing Julia Hörnle Kuan Hon Cloud Legal Project Centre for Commercial Law Studies, Queen Mary, University of London cloudlegalproject.org
  • 2. Outline  Cloud Legal Project  Cloud computing  Data protection jurisdiction  International data transfers
  • 4. Cloud Legal Project  History  Aims
  • 6. What is cloud computing?  IT resources over network, scalable on demand  US NIST service models  Software as a Service (SaaS) – incl. storage (eg. Salesforce; Oracle CRM on demand; Gmail, Hotmail, Yahoo! Mail; Google Apps, Microsoft Office 365; Facebook, Flickr) o Storage as a Service (also SaaS!) = convenient way of storing / backing-up data online (eg. box.net)  Infrastructure as a Service (IaaS) (eg. Amazon Web Services, Rackspace) – compute, storage  Platform as a Service (PaaS) (eg. Google App Engine, Microsoft Windows Azure, Force.com)  Classification may depend on viewpoint
  • 7. Deployment models: private, community, public and hybrid clouds…
  • 8. Cloud layers/‘stack’– different possible architectures, possible hidden layers --> Who holds user’s data? Where? + SaaS Cloud Infrastructure Cloud Infrastructure Cloud Infrastructure IaaS Software as a Service on PaaS PaaS (SaaS) IaaS SaaS SaaS SaaS Architectures Cloud Infrastructure Cloud Infrastructure IaaS Platform as a Service (PaaS) PaaS PaaS Architectures + physical infrastructure Cloud Infrastructure for each! IaaS Infrastructure as a Service (IaaS) Architectures From http://csrc.nist.gov/groups/SNS/cloud-computing/cloud-computing-v26.ppt
  • 9. Key cloud computing features relevant to data protection law  Multiple providers? (layers)  Data replication, deletion  Sharding/chunking/fragmentation  Location – multiple; changing?  Design - provider access; encryption  Use of/dependence on shared, third party resources, incl connectivity
  • 10. Some possible contractual structures User Provider Sub-provider User Integrator Provider Integrator User Provider
  • 11. Data Protection Jurisdiction
  • 12. When do EU data protection laws apply to a cloud user/controller?  Laws applied based on: 'Establishment'/'context o More than one law may apply! o Google Video case/Italy o Article 29 WP 179 o Incl. through third party Public international law 'Use' of EEA 'equipment‘/’means’ o But transit?
  • 13. When do EU data protection laws apply to a cloud user/controller?  Cookies ('equipment') – SaaS  Use, by non-EEA customer, of: EEA data centre? o Data centre as an establishment? o Subsidiary as an establishment? EEA cloud provider?  Relevant/irrelevant establishment?
  • 14. Cloud layers Layers - knowledge or intention? Cloud Infrastructure Cloud Infrastructure Cloud Infrastructure IaaS Software as a Service + SaaS PaaS PaaS (SaaS) on SaaS SaaS SaaS Architectures IaaS Cloud Infrastructure Cloud Infrastructure IaaS Platform as a Service (PaaS) PaaS PaaS Architectures + physical Cloud Infrastructure infrastructure IaaS Infrastructure as a Service (IaaS) for each! Architectures Diagram from http://csrc.nist.gov/groups/SNS/cloud-computing/cloud-computing-v26.ppt
  • 15. When do EU data protection laws apply to a cloud user/controller?  Non-EEA users - France - CNIL’s relaxation for use of French providers  Full paper http://bit.ly/clouddataprotection3
  • 16. Replacement of jurisdictional tests with targeting?  Has been used in other contexts, eg Consumer protection & applicable law to contracts o Cases C-585/08 and 144/09 Pammer and Hotel Alpenhof Trademark infringement on auction platform o Case C-324/09 L’Oreal v eBay  How could this be applied in a cloud context? Outside EEA: targeting Within EEA: country of origin rule?
  • 17. International Data Transfers
  • 18. 'If we include entities outside the European Union, the data transfer that is inevitable with cloud computing — and which has no legitimacy under data privacy law — makes clouds inherently impermissible.' German regulator Thilo Weichert
  • 19. 'The DPA does not prohibit the overseas transfer of personal data, but it does require that it is protected adequately wherever it is located and whoever is processing it. Clearly, this raises compliance issues that organisations using internet-based computing need to address.' UK Information Commissioner
  • 20. Restriction on international data transfers  Restriction on data export to country without “adequate protection”, with exceptions (articles 25 & 26)
  • 21. How can personal data be transferred outside the EEA? - 1  Whitelisted countries a short list  Safe Harbor – 'processors' layers/sub-providers & onward transfers non-US/EEA data centres (Danish DPA ruling) concerns about adequacy eg German regulators
  • 22. How can personal data be transferred outside the EEA? - 2 BCRs o within group only Model clauses – layered situation? o For EEA customer using a cloud provider – Provider Sub-provider Covered by model clauses? Non-EEA Non-EEA Yes EEA Non-EEA No
  • 23. Regional clouds - can cloud users control where their data are stored in clouds?  It depends! No choice In practice, probably locally… Regions? oEEA ≠ EU ≠ Europe – Danish DPA decision oContractual commitment?
  • 24. Even within the EEA…  Data centres in multiple EEA Member States  Obstacle: compliance with multiple national laws, which may conflict because of lack of harmonisation and inconsistencies re.: definitions eg special category data scope eg data on corporate persons security requirements eg Italy v UK
  • 25. But… should location of data really matter?  Shouldn’t the focus be on who can access data in intelligible form? non-EEA location doesn’t mean bad protection EEA doesn’t guarantee good protection – question to European Parliament re. Dutch Minister’s statement  Given encryption, storage virtualisation & data fragmentation, what may be more important are System’s design, and Provider’s jurisdiction  Full paper http://bit.ly/clouddataprotection4
  • 26. Data Protection Directive reform  Draft proposal – expected 2012  In by…?
  • 27. Meanwhile…  Location, location, location  Encryption, encryption, encryption; but limitations - speed value-add operations on data key management critical  Contract, contract, contract
  • 28. Meanwhile, in practice  Contract - procurement process  Internal controls  Due diligence  Contract – negotiate? eg Google – City of LA, Cambridge U  Controller/processor status  Any use of sub-‘processors’  Data location  Also:  Liability - integrity/breach/availability (backup!)  Modification/termination  Data retention/deletion  Right to disclose/monitor  Security (whose policy), audit rights?
  • 29. Cloud Legal Project research  Data protection – other papers http://bit.ly/clouddataprotection1 http://bit.ly/clouddataprotection2  Links to regulatory etc pronouncements http://bit.ly/cloudlinks  EU consultation response http://bit.ly/clpeuresponse  Other papers http://cloudlegalproject.org/Research  Future papers  Negotiated cloud contracts  Cloud governance (not just data protection)  Consumer protection
  • 30. Thanks for listening! Any questions? Julia Hörnle j.hornle@qmul.ac.uk Kuan Hon w.k.hon@qmul.ac.uk Cloud Legal Project, CCLS Queen Mary, University of London http://cloudlegalproject.org @cloudlegalteam Mailing list subscription http://cloudlegalproject.org/Contact