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Ben Roper
IT Director
July 11, 2013
 Basic internal process review conducted during FY 12
 Identified need to bring in system experts to conduct
formal needs analysis and assessment
 RFP 12-092 issued late FY 12 for ERP Consultant –
BerryDunn selected.
 Needs Assessment and Gap Analysis completed –
Recommendation to select new system
 Requirements identified
 RFP 13-078 released June 28, 2013 for ERP system
software and implementation services
 December 13, 2012 – Initial brief on ERP Project,
Approval of BerryDunn Consultant Contract Phase I&II
 March 28, 2013 – BerryDunn presented
Recommendations and Action Plan to Council
 April 25, 2013 – Berry Dunn Consultant Contract
Phase III – V approved by Council
 Periodic updates included in weekly Council Updates
ERP High and Low One-Time Cost Estimates ($)
Vendor Low Estimate High Estimate
Velocity (Lawson ERP Software) $3,367,475 $4,071,223
Tyler Technologies (MUNIS ERP Software) Not Provided $1,859,600
Microsoft (Dynamics AX 2012 ERP Software) $1,505,200 $2,535,840
Oracle (JD Edwards Enterprise One ERP Software) $760,000 $1,130,000
SunGard (ONESolution ERP Software) $645,000 Not Provided
Point Solution High and Low One-Time Cost Estimates ($)
Vendor Low Estimate High Estimate
Advanced Utilities (Utility Billing) $1,101,000 $1,514,000
EnerGov (Permitting and Land Management Suite) $450,000 $645,000
*From BerryDunn 3-28 presentation.
Total Estimated Costs by Cost Area
Functional Area Core Financials HR and Payroll
P&DS and
Revenue Utility Billing TOTAL
Software Licensing 500,000 100,000 325,000 155,000 1,080,000
Data Conversion 35,000 25,000 35,000 35,000 130,000
Professional Services 500,000 100,000 325,000 300,000 1,225,000
Training 100,000 30,000 90,000 85,000 305,000
Project Management 250,000 250,000 150,000 150,000 800,000
Project Oversight 130,000 130,000 75,000 75,000 410,000
Expenses (misc) 150,000 100,000 105,000 100,000 455,000
Annual Maintenance 100,000 20,000 70,000 30,000 220,000
4,625,000
10% $ 5,087,500
Staff Time$ 97,500
Total Project$ 5,185,000
 Required Experience
 8-10 yr Project Management experience
 Direct and relevant work experience in ERP project
management capacity
 B.A./B.S. in Business, Information Systems, Computer Science,
Public Administration, or in a related field with ERP
management experience
 Contracted Position
 PM Salary
 Firm overhead
 Misc items (computer, mileage or car allowance, cell phone)
 Estimated 2 1/2 – 3 ½ years
 Bring PM Contract to Council
 RFP Evaluations (due Aug 2nd )
 Vendor Demos (Oct 14-18, 23-25)
 Contract Negotiations
 Contract Award (Estimated Dec 13 – Jan 14)
 Implementation of Phase I (Core Financials)
Questions?
 According to Gartner, nearly 50 percent
of all ERP implementations fail to deliver
even one third of their expected business
benefits
 Lack of software fit.
 Unrealistic implementation expectations.
 Lack of executive buy-in and support.
 Propensity to customize software rather than
leverage standard functionality.
 Lack of ERP implementation expertise.

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ERP Update

  • 2.  Basic internal process review conducted during FY 12  Identified need to bring in system experts to conduct formal needs analysis and assessment  RFP 12-092 issued late FY 12 for ERP Consultant – BerryDunn selected.  Needs Assessment and Gap Analysis completed – Recommendation to select new system  Requirements identified  RFP 13-078 released June 28, 2013 for ERP system software and implementation services
  • 3.  December 13, 2012 – Initial brief on ERP Project, Approval of BerryDunn Consultant Contract Phase I&II  March 28, 2013 – BerryDunn presented Recommendations and Action Plan to Council  April 25, 2013 – Berry Dunn Consultant Contract Phase III – V approved by Council  Periodic updates included in weekly Council Updates
  • 4. ERP High and Low One-Time Cost Estimates ($) Vendor Low Estimate High Estimate Velocity (Lawson ERP Software) $3,367,475 $4,071,223 Tyler Technologies (MUNIS ERP Software) Not Provided $1,859,600 Microsoft (Dynamics AX 2012 ERP Software) $1,505,200 $2,535,840 Oracle (JD Edwards Enterprise One ERP Software) $760,000 $1,130,000 SunGard (ONESolution ERP Software) $645,000 Not Provided Point Solution High and Low One-Time Cost Estimates ($) Vendor Low Estimate High Estimate Advanced Utilities (Utility Billing) $1,101,000 $1,514,000 EnerGov (Permitting and Land Management Suite) $450,000 $645,000 *From BerryDunn 3-28 presentation.
  • 5. Total Estimated Costs by Cost Area Functional Area Core Financials HR and Payroll P&DS and Revenue Utility Billing TOTAL Software Licensing 500,000 100,000 325,000 155,000 1,080,000 Data Conversion 35,000 25,000 35,000 35,000 130,000 Professional Services 500,000 100,000 325,000 300,000 1,225,000 Training 100,000 30,000 90,000 85,000 305,000 Project Management 250,000 250,000 150,000 150,000 800,000 Project Oversight 130,000 130,000 75,000 75,000 410,000 Expenses (misc) 150,000 100,000 105,000 100,000 455,000 Annual Maintenance 100,000 20,000 70,000 30,000 220,000 4,625,000 10% $ 5,087,500 Staff Time$ 97,500 Total Project$ 5,185,000
  • 6.  Required Experience  8-10 yr Project Management experience  Direct and relevant work experience in ERP project management capacity  B.A./B.S. in Business, Information Systems, Computer Science, Public Administration, or in a related field with ERP management experience  Contracted Position  PM Salary  Firm overhead  Misc items (computer, mileage or car allowance, cell phone)  Estimated 2 1/2 – 3 ½ years
  • 7.  Bring PM Contract to Council  RFP Evaluations (due Aug 2nd )  Vendor Demos (Oct 14-18, 23-25)  Contract Negotiations  Contract Award (Estimated Dec 13 – Jan 14)  Implementation of Phase I (Core Financials)
  • 9.  According to Gartner, nearly 50 percent of all ERP implementations fail to deliver even one third of their expected business benefits  Lack of software fit.  Unrealistic implementation expectations.  Lack of executive buy-in and support.  Propensity to customize software rather than leverage standard functionality.  Lack of ERP implementation expertise.