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My.ComMetrics.com
ComMetrics

  Session 13: Crowdsourcing & innovation:Twitter predicts stock
                            index...

                       http://www.slideshare.net/ComMetricsUniversity
                        Latest version can be found here just before class
  Presented by

                       http://www.YouTube/ComMetrics
                           ComMetrics – videos


                            http://info.cytrap.eu/?p=134
                                      social media trends 2011

                            http://info.cytrap.eu/?p=176
                                      ComMetrics blog checklist
  Urs E. Gattiker , Ph.D.

 2008_06_16
ComMetrics
  _Example – the client




  #1            How should we design the user interface
  Challenge     effectively – what do we want clients to do?


  Strategy:     Focus groups? Design and review?




                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Example – the client




  #1            How should we design the user interface
  Challenge     effectively – what do we want clients to do?


  Strategy:     Focus groups? Design and review? NO

  Solution      Develop concept in-house, discuss with designer,
                 implement and then ask clients for feedback on
                 several designs (why do you like X, if we change
                 color would you prefer Y over X?)
                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Example – the client -innovating




  Industrial versus consumer product or dashboard

  Consumer – solve problem -----


  Industrial – solve problem AND you may have tender specifications
  you must meet (think channel tunnel and Siemens winning against
  Alstom – trains)



                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Example – the client - innovating




  Industrial      solve problem
                  save money/reduce costs
                  better way of doing it (improved battery live)

  Consumer        you should know and design a product like iPhone
                  that meets a consumer need (consumer might not
                  even know yet that he has it) AND solves a problem
                  (easier communicating)
                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _3 Why it matters – today„s 3 nuggets




  1 People are predictably irrational (see Economist, My.ComMetrics,
    previous video)

  2 Do crowds innovate?

  3 Crowds may win the battle but historical facts may proof them
    otherwise (crowd-funding, crowd-sourcing,




                                                                       2011_01_19

  _Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Purpose


  What is this all about?
  Take the time and listen to this podcast:
  ===> http://www.cbc.ca/spark/2011/01/spark-132-january-2-5-2011/


  1 Where good ideas come from AND
  2 Internet architecture and innovation
  Listen to this wherever you are, it is interesting.




                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _What is crowdsourcing, innovation?


  Definition in textbook?
  Does you textbook define innovation, crowdsourcing, patents etc.?
   How are these terms etc.
   defined in other MBA courses/modules?

   How does crowdsourcing, innovation-sharing – apply our know-
    how/patent to your industry....

  What is your company„s core innovation.
  Do you use crowdsourcing in your work?
          (please bring document to class)
  ::::::::::::::::::::::::::::::::::::::
                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _What is crowdsourcing, innovation?




  People use data differently




                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _What does this mean – apply it how?




  How did we change based on these insights

                                                                       2011_01_19

  >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _From Purpose to HowTo


  How do we put this into practice?




                                                                       2011_01_19

  >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Do crowds innovate?


  - http://commetrics.com/?p=117773 3 min video embedded in blog post


  http://www.youtube.com/watch?v=3gtDBXPBXCg 2 min video




  How could you organization use crowdsourcing

  Does your organization use crowdsourcing? How does it work?

  What does Steve Jobs say... Could the crowd come up with the iPad,
  iPod or more?



                                                                        2011_01_19

  >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _3 assigned readings – Topic 13


  - we choose a student to moderate the discussion – you can
  volunteer yourself for today or for tomorrow

  - please have your notes ready – all students


  - Chosen reading is:



  - Could your data management approach result into value that an be
  leveraged in your business = data driven management
                                                                       2011_01_19

  >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
  _Tools & Tips

  - How do you handle your online chats




                                                                       2011_01_19

  >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
ComMetrics
  _Tools & Tips - Chat


  -Why use chat services?

  http.//www.meebo.com/messenger


    connect to Google Talk, Windows Messenger,
          Facebook chat, etc.

  You do not need to download anything – use browser



                                                                       2011_01_19

  >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
ComMetrics
  _Tools & Tips - Chat

  - Meebo shows who is online on the right side of
     your browser window

  - Works with iPhone and Google Android, of course.




  Why I like Google Chat for business..... Because compliance, risk
   management and then some...



                                                                       2011_01_19

  >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
ComMetrics
  _From Tips to Decision Time - Strategy




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _Student Case – challenge at work


  - student presents – class discusses




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _Student Case – challenge at work


  - student presents – class discusses




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _Steps to do the most with data?

  http://commetrics.com/?p=11250 5 min – showing how to visualize data – bottom of post



  Dashboards




                                                                                          2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _KISS – Value and keeping control of the distribution
  channel - Apple

  ●Get discovered. There is no point in creating a great app if nobody
  can find it. Offering the app for free first may help you establish a
  following, but a clever marketing gimmick that will appeal to your
  target audience or get you talked about could be just as helpful.

  ●Be flexible. Charging for your product may work in some cases. But
  you could find that you make more money by offering it for free and
  then charging for add-ons or by taking a cut from advertisements
  every time the app is downloaded.




                                                                          2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _KISS – Value and keeping control of the distribution
  channel - Apple

  ●Make your app work on lots of platforms. Often it does not cost
  that much more and it widens your reach, remember Android outsells
  iPhone by 2 to 1
  https://www.xing.com/net/smmetrics/free-or-paid-monitoring-tools-facebook-twitter-blogs-google-etc-436324/google-
  first-search-twitter-identi-ca-facebook-archive-now-29467269/34340542/#34340542




  ●Innovate. Once you have struck lucky, do not just sit around. Start
  working on the sequel or updates. You stay at the top of the charts by
  innovating and evolving.




                                                                                                                      2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _KISS – Value and keeping control of the distribution
  channel - Apple


  Remember 30 percent who pay and download an iPhone app or
  application actually use it the day after purchase.

  Analyzing over 30 million downloads from Apple's App Store reveals
  that only 5% continue to actively use the app 20 days after
  downloading.

  How many still use the „20 Minuten‟ App?

  Because data for free Apps is such that less than 3% are used 30
  days after download http://commetrics.com/?p=10284
                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _KISS – Apps – what works




  The top-sellers in the iPhone App Store and Android are dominated
  by games:

  - flight simulators,
  -solitaire, and s
  - simple brick-breaking games.

  -currency conversion aids, ovulation trackers, electronic shopping
  lists and applications that turn the phone into a voice recorder are
  popular as well

                                                                         2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
  _KISS – Apps – what works




  The cleverest applications use the unique features of smartphones,
  such as their ability to:

  - triangulate location,
  - internal compass and the
  - “accelerometer”, which knows which way up the phone is being
  held.

  Wikitude, developed by Mobilizy, a small Austrian coding team, is a
  handheld travel guide that uses the inbuilt compass and GPS in
  Android phones to provide on-the- move information about 350,000
  landmarks around the world.                                           2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _KISS – Apps – what works




  Ocarina, turns the iPhone into a flute, played by blowing into the
  microphone




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _KISS – Apps – what works




  iBeer, developed by magician Steve Sheraton, projects an image of a
  pint of lager on an iPhone screen, and, as the phone is tipped over,
  the virtual beer pours away. There is even a burp at the end.

  PS. You get 70% of what you charge for your App, rest stays with Apple 
  Amazon and Kindle: In 2009 it said it would publish your blog on Kindle but it would get
  70% of the revenue and decide at what price it would be sold to its customers = $.99 to
  $1.99

  Jan 20, 2010 it changed and started offering a 70% share to publishers
  http://www.businesswire.com/news/home/20100120005644/en/AMAZON-ANNOUNCES-70-PERCENT-ROYALTY-OPTION-
  KINDLE
                                                                                                        2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _One last thing – Wrap-up


  What we learned




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _3 Why it matters – today„s 3 nuggets




  1 People are predictably irrational (see Economist, My.ComMetrics,
    previous video)

  2 Do crowds innovate

  3 Crowds may win the battle but historical facts may proof them
    otherwise (crowd-funding, crowd-sourcing,




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _One more thing – lead users


  Crowdsourcing is not the same as lead-user innovation

  The Victorinox RescueTool was developed and
  perfected in cooperation
  with emergency medical and rescue services in a five-year project.

  The key functions of this new pocket tool can be opened in seconds and
  are ready for use immediately.

  Award Knife of the Year 2007
  http://www.victorinox.com/product/1/100/1004/1106/0.8623.N



                                                                           2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
  _One more thing


  Please discuss:


  3 most critical things we learned today

  3 things I love to get more infos about




                                                                       2011_01_19

  >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
My.ComMetrics.com
ComMetrics

  Session 13: Crowdsourcing & innovation:Twitter predicts stock
                            index...



  Presented by       http://My.ComMetrics.com (free registration)
                          http://ComMetrics.com (blog)

                                                            Roentgenstrasse 49     Street
                       http://info.cytrap.eu/?p=134
                            social media trends 2011         CH-8005 Zuerich   Zip Code

                                                                    Switzerland   Country
                       http://info.cytrap.eu/?p=176
                            ComMetrics blog checklist
                                                             +41(0)44 272 1876      Voice

                                                              +41(0)76 200 7778 Cell
                                                            info@CyTRAP.eu Google Talk
  Urs E. Gattiker , Ph.D.
                                                           www.ComMetrics.com URL
 2008_06_16

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Crowdsourcing Apps while creating value from data

  • 1. My.ComMetrics.com ComMetrics Session 13: Crowdsourcing & innovation:Twitter predicts stock index... http://www.slideshare.net/ComMetricsUniversity Latest version can be found here just before class Presented by http://www.YouTube/ComMetrics ComMetrics – videos http://info.cytrap.eu/?p=134 social media trends 2011 http://info.cytrap.eu/?p=176 ComMetrics blog checklist Urs E. Gattiker , Ph.D. 2008_06_16
  • 2. ComMetrics _Example – the client #1 How should we design the user interface Challenge effectively – what do we want clients to do? Strategy: Focus groups? Design and review? 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 3. ComMetrics _Example – the client #1 How should we design the user interface Challenge effectively – what do we want clients to do? Strategy: Focus groups? Design and review? NO Solution Develop concept in-house, discuss with designer, implement and then ask clients for feedback on several designs (why do you like X, if we change color would you prefer Y over X?) 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 4. ComMetrics _Example – the client -innovating Industrial versus consumer product or dashboard Consumer – solve problem ----- Industrial – solve problem AND you may have tender specifications you must meet (think channel tunnel and Siemens winning against Alstom – trains) 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 5. ComMetrics _Example – the client - innovating Industrial solve problem save money/reduce costs better way of doing it (improved battery live) Consumer you should know and design a product like iPhone that meets a consumer need (consumer might not even know yet that he has it) AND solves a problem (easier communicating) 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 6. ComMetrics _3 Why it matters – today„s 3 nuggets 1 People are predictably irrational (see Economist, My.ComMetrics, previous video) 2 Do crowds innovate? 3 Crowds may win the battle but historical facts may proof them otherwise (crowd-funding, crowd-sourcing, 2011_01_19 _Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 7. ComMetrics _Purpose What is this all about? Take the time and listen to this podcast: ===> http://www.cbc.ca/spark/2011/01/spark-132-january-2-5-2011/ 1 Where good ideas come from AND 2 Internet architecture and innovation Listen to this wherever you are, it is interesting. 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 8. ComMetrics _What is crowdsourcing, innovation? Definition in textbook? Does you textbook define innovation, crowdsourcing, patents etc.? How are these terms etc. defined in other MBA courses/modules? How does crowdsourcing, innovation-sharing – apply our know- how/patent to your industry.... What is your company„s core innovation. Do you use crowdsourcing in your work? (please bring document to class) :::::::::::::::::::::::::::::::::::::: 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 9. ComMetrics _What is crowdsourcing, innovation? People use data differently 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 10. ComMetrics _What does this mean – apply it how? How did we change based on these insights 2011_01_19 >Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
  • 11. ComMetrics _From Purpose to HowTo How do we put this into practice? 2011_01_19 >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
  • 12. ComMetrics _Do crowds innovate? - http://commetrics.com/?p=117773 3 min video embedded in blog post http://www.youtube.com/watch?v=3gtDBXPBXCg 2 min video How could you organization use crowdsourcing Does your organization use crowdsourcing? How does it work? What does Steve Jobs say... Could the crowd come up with the iPad, iPod or more? 2011_01_19 >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
  • 13. ComMetrics _3 assigned readings – Topic 13 - we choose a student to moderate the discussion – you can volunteer yourself for today or for tomorrow - please have your notes ready – all students - Chosen reading is: - Could your data management approach result into value that an be leveraged in your business = data driven management 2011_01_19 >Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
  • 14. ComMetrics _Tools & Tips - How do you handle your online chats 2011_01_19 >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
  • 15. ComMetrics _Tools & Tips - Chat -Why use chat services? http.//www.meebo.com/messenger connect to Google Talk, Windows Messenger, Facebook chat, etc. You do not need to download anything – use browser 2011_01_19 >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
  • 16. ComMetrics _Tools & Tips - Chat - Meebo shows who is online on the right side of your browser window - Works with iPhone and Google Android, of course. Why I like Google Chat for business..... Because compliance, risk management and then some... 2011_01_19 >Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
  • 17. ComMetrics _From Tips to Decision Time - Strategy 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 18. ComMetrics _Student Case – challenge at work - student presents – class discusses 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 19. ComMetrics _Student Case – challenge at work - student presents – class discusses 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 20. ComMetrics _Steps to do the most with data? http://commetrics.com/?p=11250 5 min – showing how to visualize data – bottom of post Dashboards 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 21. ComMetrics _KISS – Value and keeping control of the distribution channel - Apple ●Get discovered. There is no point in creating a great app if nobody can find it. Offering the app for free first may help you establish a following, but a clever marketing gimmick that will appeal to your target audience or get you talked about could be just as helpful. ●Be flexible. Charging for your product may work in some cases. But you could find that you make more money by offering it for free and then charging for add-ons or by taking a cut from advertisements every time the app is downloaded. 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 22. ComMetrics _KISS – Value and keeping control of the distribution channel - Apple ●Make your app work on lots of platforms. Often it does not cost that much more and it widens your reach, remember Android outsells iPhone by 2 to 1 https://www.xing.com/net/smmetrics/free-or-paid-monitoring-tools-facebook-twitter-blogs-google-etc-436324/google- first-search-twitter-identi-ca-facebook-archive-now-29467269/34340542/#34340542 ●Innovate. Once you have struck lucky, do not just sit around. Start working on the sequel or updates. You stay at the top of the charts by innovating and evolving. 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 23. ComMetrics _KISS – Value and keeping control of the distribution channel - Apple Remember 30 percent who pay and download an iPhone app or application actually use it the day after purchase. Analyzing over 30 million downloads from Apple's App Store reveals that only 5% continue to actively use the app 20 days after downloading. How many still use the „20 Minuten‟ App? Because data for free Apps is such that less than 3% are used 30 days after download http://commetrics.com/?p=10284 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 24. ComMetrics _KISS – Apps – what works The top-sellers in the iPhone App Store and Android are dominated by games: - flight simulators, -solitaire, and s - simple brick-breaking games. -currency conversion aids, ovulation trackers, electronic shopping lists and applications that turn the phone into a voice recorder are popular as well 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
  • 25. ComMetrics _KISS – Apps – what works The cleverest applications use the unique features of smartphones, such as their ability to: - triangulate location, - internal compass and the - “accelerometer”, which knows which way up the phone is being held. Wikitude, developed by Mobilizy, a small Austrian coding team, is a handheld travel guide that uses the inbuilt compass and GPS in Android phones to provide on-the- move information about 350,000 landmarks around the world. 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 26. ComMetrics _KISS – Apps – what works Ocarina, turns the iPhone into a flute, played by blowing into the microphone 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 27. ComMetrics _KISS – Apps – what works iBeer, developed by magician Steve Sheraton, projects an image of a pint of lager on an iPhone screen, and, as the phone is tipped over, the virtual beer pours away. There is even a burp at the end. PS. You get 70% of what you charge for your App, rest stays with Apple  Amazon and Kindle: In 2009 it said it would publish your blog on Kindle but it would get 70% of the revenue and decide at what price it would be sold to its customers = $.99 to $1.99 Jan 20, 2010 it changed and started offering a 70% share to publishers http://www.businesswire.com/news/home/20100120005644/en/AMAZON-ANNOUNCES-70-PERCENT-ROYALTY-OPTION- KINDLE 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 28. ComMetrics _One last thing – Wrap-up What we learned 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 29. ComMetrics _3 Why it matters – today„s 3 nuggets 1 People are predictably irrational (see Economist, My.ComMetrics, previous video) 2 Do crowds innovate 3 Crowds may win the battle but historical facts may proof them otherwise (crowd-funding, crowd-sourcing, 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 30. ComMetrics _One more thing – lead users Crowdsourcing is not the same as lead-user innovation The Victorinox RescueTool was developed and perfected in cooperation with emergency medical and rescue services in a five-year project. The key functions of this new pocket tool can be opened in seconds and are ready for use immediately. Award Knife of the Year 2007 http://www.victorinox.com/product/1/100/1004/1106/0.8623.N 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 31. ComMetrics _One more thing Please discuss: 3 most critical things we learned today 3 things I love to get more infos about 2011_01_19 >Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
  • 32. My.ComMetrics.com ComMetrics Session 13: Crowdsourcing & innovation:Twitter predicts stock index... Presented by http://My.ComMetrics.com (free registration) http://ComMetrics.com (blog) Roentgenstrasse 49 Street http://info.cytrap.eu/?p=134 social media trends 2011 CH-8005 Zuerich Zip Code Switzerland Country http://info.cytrap.eu/?p=176 ComMetrics blog checklist +41(0)44 272 1876 Voice +41(0)76 200 7778 Cell info@CyTRAP.eu Google Talk Urs E. Gattiker , Ph.D. www.ComMetrics.com URL 2008_06_16