1. ConnorRobertson
8 Northolt Avenue, Cramlington, Northumberland,NE23 1RJ | 07412682765| cjrobertson@live.co.uk
Career Goals
To work within a successful company that is driven to be a top competitor in its industry(s) &become an asset and integralpart of the team.
To maximize my capabilities and efficiency being the best I can be in any situation.
Education
GCSE | 2005-2008 | CRAMLINGTON COMMUNITY HIGH SCHOOL
· Business [B]
· Information &Communication Technologies. [A]
· Technology Systems & Systems Control. [B]
· English [B]
· Mathematics [C]
· Statistics [C]
· Science [C]
A-LEVEL | 2010 | CRAMLINGTON COMMUNITY HIGH SCHOOL
· Business Studies [C]
· Information &Communication Technologies [B]
· I-Media Graphic Design [PASS]
DIPLOMA | 2013 | MCDONALDS HEAD OFFICE
· Basic Shift Management
OPITO COURSE | 2014 | PETROFAC TRAINING CENTRE
· Basic Offshore Safety Induction & Emergency Training (Including Helicopter Underwater Escape Training & Emergency Breathing
Systems)
· Offshore Oil & Gas Industry Minimum Industry Safety Training Program.
· Valid Offshore Medical
NORTHUMRIA COUNCIL | 2016 | LICENCING DEPARTMENT
· Personal License (Currently DPS).
Skills & Abilities
MANAGEMENT
3 years of experience of management has provided me with a newperspective on people and business allowing me to adapt my methods
to meet the needs of the company, its assets &its people as a whole. Decision making, problem solving, team working & effective
communication are just some of the skills that I have gained through my management career which I feelcould be an effective asset toany
company.
LEADERSHIP
I am a naturalleader in and out of work. Leading from the front is one of my strong beliefs. Work with your team, set the standards &
challenge them to be their best. It also created a strong bond which makes teamwork flow naturally especially through tough times.
MAINTENANCE
I regularly dealwith the first line maintenance of the restaurants machines and appliances. This allows me to apply practical skills when
troubleshooting and in many cases prevents the need for unnecessary engineer call outs.

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Previous Job
SHIFT MANAGER | MCDONALDS | 10/08/10 TO PRESENT (CREW 2010-2011/ CREW TRAINER 2011-2012)
Some of my duties & responsibilities are as follows:
- Ensuring the business is financially stable by managing controllable aspects such as labor, planned maintenance,stock, yields &
utilities using projections and other sources to meet our targets and goals.
- Training and developing staff throughout the restaurant to ensure company policies & procedures are understood and followed.
We also train our staff to better themselves and become experts in their role allowing them to advance their careers.
- Hospitality ambassadors for all customers to deliver the ultimate experience every time.
- All aspects of cash management from accepting change deliveries & cash collection to cashing up tills, depositing takings and
controlling the day safe.
- Inventory management from the ordering of stock to inventory counts, yield control & waste monitoring.
- Daily input of information on our database for future reference and performance management.
- Staff management such as motivating, leading, people placement, delegation and where necessary disciplinary actions.
- Troubleshooting & managing PDM tasks on all equipment within the store.
Accomplishments & Other Skills
- In 2012 I was selected to be part of the McDonalds Olympic team.We were shortlisted to the top 3% performers from around
85,000 UK employees. Due to our many sales records I was awarded with a certificate for operational excellence.
- 2 Employee of the Month awards and a further Manager of the month last year.
- 5 Year clean driving license.
- First Aider.
- Key skills certificate in team working.
- Fully flexible.
- Personal License holder with BIIB course for alcohol sales &currently a DPS for Five Guys.
References
References can be supplied upon request.
Please don’t hesitate to contact me if you have any queries. Thankyou in advance.