3. Overview
Contac Services provides our customers with one solution
offering infinite possibilities…
Contac Services is Canada’s largest direct marketing, print and
fulfillment company. With over 30 years in the business, Contac is the
only single source solution to create, produce, and deliver
personalized 1to1 marketing that enables companies to attract, and
retain their target customers.
We provide the highest quality production, lowest cost, and fastest
distribution to major brands around the world. Contac employs over
200 people and has offices in Vancouver, Toronto and Montreal.
4. Overview
Contac Services provides our customers with one solution
offering infinite possibilities…
Fully integrated operating divisions:
Data Driven Communications
Owners of the mywurldTM platform, the most advanced “one
to one” marketing platform in the wurld!
Print Management
Ranked as a top 100 printer and proudly of only 12 in
Canada to be G7 certified
Supply Chain Management
Contac’s Webstore Front is a sophisticated platform
revolutionizing how procurement is being managed
Serving customers needs since 1978
Certified supplier status from Canadian Aboriginal and
Minority Supplier Counsel (CAMSC)
5. Vision
Over the next five years, economists and futurists have predicted several trends
that will continue to shape how businesses will need to evolve:
Enhancing personalization through the use of technology innovation
will be business-critical for every enterprise.
Technology-enabled products and services that incorporate deep
customer contact, on-demand choices, and intuitive interaction will
drive business success.
Highly efficient e-business virtual supply chains will intimately link
manufacturers and producers directly to customers.
Producing, marketing, and distributing products or services in a
variable online method will be a cost-effective and a critical strategy
for business.
Environmental responsibility will continue to shape and steer
supplier and buying decisions.
6. Values
The firm’s core values reflect what is most important to Contac, and
govern how we behave each and every day.
Customer Focused - our customers are everything. We are devoted to providing
our customers with the best value and the highest quality product and service.
People - we understand that our people power the success and growth of our
company, and we will always respect their ideas, contribution and efforts.
Integrity - we adhere to honesty, truth, fairness and doing the right thing without
hesitation or compromise, even when circumstances make it difficult to do so.
Continuous Improvement - we are always seeking to improve our
understanding of customer’s, our ability to meet our employee’s needs, the efficiencies of
our processes, our impact on our environment and our products and services – we know
we can always do better.
Social Responsibility - to constantly be aware we operate in a closed ecosystem
that must be preserved for our heirs.
8. Our History
1978
• Company founded as a 3rd Party Logistics company (3PL) serving the travel and travel marketing
industry
• Primary services included storage and distribution of travel brochures and related materials and the
delivery
of consumer travel documents across Canada
• Contac held a very modest 10% market share for this business in Canada with $3 million in annual
revenue.
2005:
• With a vision to consolidate 3PL business in this sector, and expand into other markets, Riaz Pisani
acquires Contac and becomes President and CEO
• Contac partners with the dsi Group of the UK to meet the direct marketing needs of customers in Europe
• $3.4 million annual revenue
2006:
• Through organic business growth and acquisition of a grouping of client contracts, Contac market share
in the 3PL business serving the travel and travel marketing sector increased to almost 97% (vs. 10% in
2005)
• Contac expands into the U.S. distribution market
• $8.6 million annual revenue
2007:
• Contac expands its offerings by providing variable data print solutions
•Contac introduces one-to-one Marketing that delivers customized content through print, email,
personalized websites and mobile devices
• $15.6 million annual revenue
9. Our History continued
2008
• Contac acquires Leader Direct, a print and mail-house company, and Agile Media, a variable digital print
company to provide in-house print fulfillment of materials it was already handling in its 3PL business
• Contac adds Entertainment as a new client market for 3PL services by teaming-up with Nettwerk Music
Group and providing one-to-one marketing solutions concert tours
• Contac builds platform that manages the global gift card supply chain for Blackhawk Marketing, a division
of Safeway. Blackhawk offers gift cards for over 350 affiliates ranging from music to restaurants and
sporting events.
• Contac and GSRI develop the code for Pick and Put to Light Technology, a system created to automate
the distribution of collateral across North America
• Contac introduces Procurement Platform, a self-service portal to manage client print and marketing
material inventories
• $20.5 million annual revenue
2009
• Contac debuts its proprietary mywurld web platform which provides personal websites (PURLs) to its
client’s customers in what is becoming a powerful marketing tool – leading organizations including
Brewster Vacations, Sears Travel, Westjet Vacations and the World Police & Fire Games are among the
first to adopt the mywurld platform
• Riaz Pisani is one of three finalists nominated in the business-to-business products and services
category in the Ernst & Young 2009 Entrepreneur of the Year awards for the Pacific Region in Canada
• $17.9 million annual revenue
10. Our History continued
2010
•Contac expands its strategic relationship with Grand & Toy (Office Max) and launches Online Brand
Manager (OBM) with www.grandandtoy.com, leveraging Contac's integrated Supply Chain Fulfillment
and Print Services infrastructure to service Grand & Toy’s 22,000 business customers
• Contac expands the mywurld web platform with Air Canada, Air Canada Vacations, Brewster
Vacations, Club Voyages, Discount Cars, Ensemble Travel Group, Flight Centre, Marlin Travel, My
Trip Site, Sears Travel and Westjet Vacations
• $18.1 million annual revenue
2011
• Contac consolidates Supply Chain Management solutions for various major clients
• Contac continues to expand its national platform to become a premier provider of single-source
solutions in North America to produce and deliver personalized web-based interactive Marketing,
Procurement and Supply Chain fulfillment under one umbrella
• Contac launches its mywurld platform with Westjet Airlines for all their air bookings and looking to
expand the platform to other airlines and the hospitality industry
• Contac extends its relationship with Grand & Toy to launch the SPARK OBM web platform –an
integrated procurement and distribution service to help small medium and large Canadian businesses
coordinate their marketing collateral – G&T effectively becomes a sales distribution arm for Contac
• Today Contac provides the highest quality production, lowest cost and fastest distribution of marketing
collateral to dozens of major brands around the world
• $26.4 million annual revenue
11. mywurldTM
Travel Agent
Desktop
Data Driven Communications
13. Imagine a world where you could connect personally to EVERY
single customer before, during, and after their purchase, all while
driving incremental revenue…
With mywurld™ you can…..
14. What is mywurld™?
• Fully integrated1:1 personalized
marketing and customer retention tool
• Creates opportunity to enhance
customer experience
• Drives incremental revenues
• Leverages PURL (personalized URL)
technology to support customers
through every stage of their purchase
15. Who Can Benefit From mywurld™?
mywurld™ is for anyone with a client database looking for an
innovative solution to communicate to customers.
• mywurld™ Travel
• Airlines
• Retail
• Hospitality
• Cruise
• mywurld™ Entertainment
• mywurld™ Retail
• mywurld™ Financial (coming soon)
With mywurld™, the opportunities are endless…..
16. mywurld™ Travel
• Airlines
• Retail
• Hospitality
• Cruise
mywurld™ Travel allows you to stay personally connected to
EVERY single customer before, during, and after travel, all while
driving incremental revenue…
17. How does it work?
A single communication platform to manage your customer lifecycle…
PLANNING BOOKING TRAVELLING RETURN
Upon initial Once booked, Provide Welcome
contact the each customer customers with customers home
customer is receives a PURL personalized with a
provided with an with trip details, travel documents customized
engaging and destination and an interactive survey and
interactive information and mobile opportunity to
planning unique experience to book next
experience e-commerce stay connected vacation
content while travelling
18. Planning Stage of Journey
A travel consultant searches travel options via Travelport
and selects relevant itineraries for the guest
After consultation the guest receives a personalized email
with a link to their interactive Planner
The Planner is a personalized website that includes the
recommended itinerary options and customized destination
information and mapping
Each Planner is sent to the consultant via a dashboard to
electronically track and follow up on prospect activity
All relevant customer information can then be sent to
populate your Universal Profile and CRM systems
19. What Are Some Of The Features?
Ability to configure and control the branding, user interface
and design
A PURL never expires and is updated several times
throughout the journey
Customize by traveler, graphics, messaging, advertising,
promotional offers and information
Communication Corner allows constant contact with the
traveler for schedule changes, alerts, and notifications
Welcome home site is automatically generated
Opportunity for customer feedback and to promote the next
vacation
Opportunity to drive incremental revenue
20. How Can It Help Drive Incremental Revenue?
Each PURL provides the agent or consumer the opportunity to shop and
book commissionable activities including:
Air, hotel, and car rentals
Insurance
Destination excursions and guides
Event and show tickets
Restaurants
Travel Gear
Visas
Foreign Exchange
And more (See product road map for additional upcoming features)
21. Welcome home…
A “Welcome home” site is automatically generated and timed for guest return
Opportunity to also automatically send a postcard
to thank your guest
Opportunity for feedback via your customer
survey
Introduce your guests to your frequent traveler
program
Great opportunity to promote the next vacation
with repeat guest promotions
The Planner lives forever and is a great vehicle to
upload personal photos and share your vacation
experience on your social media sites
All analytics from each PURL tracked and
incorporated into FC CRM strategy
Each trip forms part of customer “wallet”
22
22. Click on one of our customer’s PURLs to see
the opportunities available…
23. Listen to What Our Customers Are Saying…
Air Canada Vacations has been working with Contac for several years we really
appreciate the service they provide to our customers. In our hectic work environment it
is nice to know when you send a request it is going to be handled. Keep up the good
work!
Nino Montagnese
Senior Director, Sales
Air Canada Vacations
What can I say about Contac and their team? It truly has been a privilege to be in a
business relationship with Contac. They have done an outstanding job of ensuring that
our product gets delivered on time and their commitment to Customer Service has been
extraordinary. We look forward to continuing to foster this great relationship.
Hanif Manji
Team Lead, Inside Sales
WestJet
24. mywurld™ Entertainment
Why limit a fan’s experience to just one event?
mywurld™ Entertainment ensures your customers feel as
important as the event they are attending…
25. Avril Lavigne’s Best Damn Tour
In 2008 multi-platinum recording artist Avril Lavigne embarked
on a 45 city tour.
Looking to engage concert goers in a unique and innovative
way, Avril's record label Nettwerk Records turned to Contac’s
mywurld platform. Contac and Nettwerk Records developed a
campaign that offered customized communication tailored to
each of her fans.
Avril connected with ticket holders in a personal and unique way
with two products: Personalized Tour Guide websites and
Tour Booklets.
26. Avril Lavigne’s Best Damn Tour
The Tour Guide PURL gave each ticket holder access to
their own customized website with information on show
times, seating charts, driving directions to the concert
venue, information on nearby restaurants, hotel and local
transportation.
Concert goers were also invited to purchase merchandise
online and access photos taken at the concert. The Tour
Booklet was fully variable, complete with commemorative
stickers, postcards, a bracelet and a magnet.
“The personalized Avril Lavigne concert guide was an enormous undertaking, the first of
its kind in the music industry, and Contac's knowledgeable team provided support
throughout the entire development process, ensuring we met deadlines while delivering
a quality product to Avril fans.“
– Nettwerk Music Group
27. Kaiser Chiefs
The English indie rock band, Kaiser Chiefs wanted
to provide personalized communication to each of
their fans for a two-day music festival at Elland
Road Football stadium in Leeds, UK.
Contac designed a Concert Guide website (PURL)
and personalized Ticket Booklet for every Kaiser
Chiefs ticket holder.
28. Kaiser Chiefs
Through the PURL, concert goers were privy to a personal video
message from the band, ticket and seating information and an
opportunity to purchase merchandise prior to the concert.
To complement the PURL each ticket holder also received their own
customized Ticket Booklet that contained, among other things, their
own commemorative ticket.
The Result?
The impact of communicating on a personal level with their fans was invaluable to the
Kaiser Chiefs and created a lasting, tangible experience for the fans that began at pre-
purchase and continued well past the event.
And, because opportunities were provided for groups to book restaurants and
accommodation through the PURL, additional revenue was gained through hospitality
advertising.
29. World Police and Fire Games
In May of 2009, Contac Services provided personalized
websites for athletes participating in 2009 World Police and
Fire Games.
“With 10,500+ athletes, 65 sports and more than 50 venues,
our PURL allowed us to not only provide one-to-one,
customized communication to our participants around the
world, but it also delivered our e-commerce solution too. We
couldn't have done it without you! Thank you to you and your
team for your initiative, superior project management skills and
your excellent customer service throughout!”
Stuart H. Ballantyne
Chief Executive Officer
BC 2009 World Police & Fire Games
30. mywurld™ Retail
Looking for cross-selling opportunities? mywurld™ Retail will
keep you connected to your customers long after their initial
purchase.
31. mywurld™ Retail
Our retail customers include household appliance manufacturers.
They depend on the PURL technology of mywurld™ Retail to connect
with their customers through every step of their purchase.
Benefits include:
• Reminding your customers of warranty information
• Service and parts information
• Product FAQs related to their specific purchase
33. mywurld™ Financial
Looking to personalize your client’s portfolio? mywurld™ Financial will
allow financial organizations to speak to every customer individually.
Customized PURLs will feature information including:
• Monthly financial summaries
• Fund changes
• Portfolio x-ray
• Potential purchasing opportunities
• Description of funds
34. mywurld™ - quick facts
Mobile ready for Blackberry, iPhone, and Android
Opportunity to share your PURL via any social media site
Opportunity to drive incremental advertising revenues with targeted advertising
Future global deployment in multiple languages and currencies
Ability to configure and control the branding, user interface and design
A PURL never expires and can be updated at anytime
Customize by customer, graphics, messaging, advertising, promotional offers
and information
36. Travel Agent Desktop
The “TAD” is Contac’s B2B travel platform that
provides travel agents with a “one stop” shopping
experience for:
Ordering supplier printed brochures
Accessing electronic brochures and marketing materials
Accessing key content providers like RBC Insurance
Sending and receiving PURLs
Accessing the Digital Asset Management Platform
Integrated Web Store Front for one stop shopping
The TAD is accessible by every retailer in Canada
and co-branded for major partners including:
Marlin
Sears
Ensemble
Flight Centre
Carlson Wagonlit Travel
Uniglobe
37. Travel Agent Desktop
Each enhanced itinerary (PURL) is both emailed to the
travel agent and/or traveler and deposited to the travel
agent’s wallet within the mywurld™ dashboard.
This dashboard can be embedded into any
travel agency platform and provides the
agent with the full status of itineraries, send
final PURLs, track customer open rates
and view commission statements.
The dashboard also provides administrative
access to travel agency owners for the
management of any configurable components
of the customer email and itinerary platform as
determined by you.
38. Web Storefront
Platform
WSF
Benefits
Distribution
Print DAMP
Services
Supply Chain Management
Contac’s Supply Chain Management offering is literally changing
the way companies procure, print and distribute everything from
business stationary to promotional items.
40. The Platform
What is the Contac Web Storefront Platform?
WSF is an interactive web portal whereby a
user can dynamically customize marketing
materials and personalize stationary, place
orders and arrange delivery
The ‘end-to-end’ platform protects client
brand standards, automates the procurement
process, tracks and reports all activity,
manages inventory, controls print quality and
leverages volumes
The platform integrates distribution services
by consolidating multiple orders into single
shipments greatly reducing distribution and
storage costs with their just-in-time delivery
Hundreds of pre-set templates and designs
make ordering and customization easy
42. WSF benefits
Efficient Workflow by integrating ordering,
template creation, customization, internal
approvals, printing and shipping in one cost
effective streamlined platform.
Built in approval process as needed through
email notification to designated personnel prior
to the processing of an order.
Self Service for affiliated offices, branches or
company divisions to conveniently order branded
marketing materials online.
On Demand for relevant marketing collateral
produced on demand and just in time for multiple
distribution channels and individual customers.
Personalized to execute dynamic, personalized
marketing campaigns from inception to delivery by
cost effectively producing customized marketing
collateral exactly when you need it.
43. Case Study: Grand & Toy
Grand & Toy is a large Canadian office supplies chain. In 2010 Contac
expanded its strategic partnership and launched the Online Brand
Manager (OBM). The OBM is an end-to-end solution that enables G&T
clients to order stationery and marketing collateral via an online
platform.
Benefits:
Currently 66 live sites providing service to over 80 clients, with over 100
estimated for 2012.
Seamlessly integrated with G&T's Enterprise systems initiating single sign-on
and automated invoicing.
Fully integrated with Contac’s distribution and fulfillment systems allowing for
consolidation of shipments and overall cost savings to end clients.
Control of entire supply chain across the country for G&T clients by
leveraging G&T client based and Contac's infrastructure.
OBM facilitates self-service and capable of printing personalized, print-on-
demand and inventory items.
OBM is seamlessly integrated with G&T enterprise systems including
grandandtoy.com, ordering and accounting systems, promoting efficient
workflow
45. Distribution
Distribution Centers
Three state-of-the-art distribution
facilities across Canada strategically
located in Toronto, Vancouver and
Montreal totally 250,000 square feet
Our distribution facilities can fulfill to any
location in North America with satellite
warehouses in Buffalo and Blaine
Distribution fully integrated with Web
Store Front and Print Facilities with
visibility of orders throughout the
fulfillment process
Contac’s Toronto facility is the only
facility in Canada to be Level 1 certified
by Visa
46. Distribution
Direct-to-Store Distribution
Direct to your distributers with
advance shipping notification
Full life-cycle order tracking.
Customizable user interface.
Direct-to-Consumer
Full PPTL solution for up to
250 skus
Full tracking capabilities for
all shipments
Orders Processed
Annual Volume of 1.3+ million
orders
More than 500 million pieces
Over 400 satisfied clients
47. Distribution
At Contac…people make the difference!
Client Service representatives assigned
to each client
Introduction of new products
Delivery of reporting & best practices to
reduce overall client spend
Creation and delivery of business
reviews & business plan
Our team is also experienced in:
Bulk & reorders distribution
Tradeshow distribution including POS
displays brochures, kits, hand-outs
Kitting and labeling
48. Reporting
Features of Client Services
Real time inventory mgmt system
Orders can be placed for stores,
consumers and trade shows
Inventory usage reports
Stock transfer and product receipting
Low inventory management
Benefits of Client Services
Complete Inventory Management
System
Reports include all warehouses
Reports can be analyzed on-line or
downloaded into multiple formats
Available 24/7 on-line
49. Pick and Put to Light (PPTL)
Pick and put to light systems (PPTL) are the most cost-effective means of
providing dramatic improvements in warehouse productivity and picking
accuracy. Our PPTL system not only allows you to manage your inventory
more effectively but it also allows your stock to be replenished through a direct-
to-store, auto-replenishment channel.
• Mathematical algorithm creates most efficient
pick sequence based on product volumes
• Light displays indicate product and order
quantities thereby reducing potential for errors
• Processing time streamlined by analyzing
volumes in each group of orders to determine
pick and order sequence
Watch our video to
• Autoship to anywhere across North America learn more
• Benefit from substantial reduction in labour over
traditional processes
50. Case Study: Blackhawk Network
Blackhawk Network, a subsidiary of Safeway Inc., is a prepaid and payments network, a
market leader in card-based financial solutions and the largest provider of third-party
prepaid cards.
By adapting our own technology, we were able to implement a stock and replenish system
that met strict criteria for product fulfillment throughout North America. The process of
creating a new system for Blackhawk substantially reduced development costs and time. It
only allowed Blackhawk to manage its inventory more effectively, but also allowed stock to
be replenished through a direct-to-store, auto-replenishment channel.
The resulting logistics system was flexible and enabled the synchronization of inventories
between Blackhawk and Contac in real-time. To date the system has been rolled out to
approximately 15,000 locations.
"For me to be able to look back over the last several
months (not years, months) and take perspective on
what we've been able to accomplish already, it's
really quite satisfying and impressive.'“
– Charlie Piper, SVP, Blackhawk Operations
52. Offset Print Services
Offset Printing Services
MAN Roland 700 – 6 color, 40”
offset press with in-line coater
MAN Roland 500 UV Hybrid – 4
color, 29” offset press with in-
line coater
Halmjet - 2 color perfecting
envelop press
Halmjet - 4 color envelop press
ABDick 375 with T51 Head (x2)
Head short run offset press
53. Digital Print Services
Digital Printing Services
2 Kodak NexPress S3000, 5
color presses with 5/5
production, dimensional
printing, watermarking and
high gloss finishing capabilities
2 Xerox iGen3 Model 90 - 4
color presses, 4/4 production
with in-line finishing
1 Xerox iGen3 Model 110 - 4
color presses, 4/4 production
with in-line finishing
54. Other Services
Bindery Services
Cutting, thermography, perfing,
scoring, creasing, die-cutting,
padding, foiling, folding, wiro,
saddle stitch, perfect binding
and photo books
Mail & Email Services
Design, list management,
labeling, production, mailing
worldwide, tracking, reporting
Stock options
FSC stocks, specialized stock
for products such as POP
56. Digital Asset Management
A version Allows sharing
controlled Customer
of Digital Assets
archive of Digital Admin/Design across different
Assets Portal systems
Digital Asset Contac Print
Contac Design
Management Platform
Platform
Platform
DB
Digital Assets include:
• Imagery (Logos, Photos)
Allows
Customer • Fonts & Font Styles
collaboration of WEB Portal
Digital Assets • Graphics & Graphic Styles
DB
amongst • Text Content
workgroups • Document Templates
57. DAMP Features
Scalable enterprise digital asset system
WEB Browser interface: user/admin
User group security policies, strong password control
Supports any file format
Supports multiple regions (Dev/UAT/Production)
Multi document type search/index support
Set of Web Services for customer portals
Standard Web portal which is customizable
Image conversion (Photoshop engine/Lead Tools)
Colour management
Version control (order any image version)
Built using .net & MS SQL Server
61. What our mywurld™Customers are Saying….
“The Contac team continuously meets and exceeds our expectations, and provides our company with
opportunities that we would otherwise not experience. We'd have absolutely no hesitation in recommending any of
Contac's leading edge services to any company that is looking for a true partner.”
Joanna Buckingham
Senior Marketing Manager, Brewster Inc.
“We want to take this opportunity to let you know one of the legacies we have to report is our experience working
with Contac Services and the PURL. With 10,500+ athletes, 65 sports and more than 50 venues, our PURL
allowed us to not only provide one-to-one, customized communication to our participants around the world, but it
also delivered our e-commerce solution too. We couldn't have done it without you! Thank you to you and your
team for your initiative, superior project management skills and your excellent customer service throughout!”
Stuart H. Ballantyne
Chief Executive Officer, BC 2009 World Police & Fire Games
“The personalized Avril Lavigne concert guide was an enormous undertaking, the first of its kind in the music
industry, and Contac's knowledgeable team provided support throughout the entire development process,
ensuring we met deadlines while delivering a quality product to Avril fans.”
Nettwerk Music Group
62. What Our Web Storefront and Supply Chain
Customers Are Saying…
Grand & Toy has chosen Contac Services to be a strategic business partner in the design
and implementation of our web-based, customer-facing, procurement platform for our
services of print, promotional and marketing solutions. Contac complements our business
model as it provides a sophisticated combination of software, customer service and
distribution, bringing forth the benefits of an integrated solution.
The outcome drives an offering that is dynamic, scalable, flexible and easy for our
customer to do business with G&T. Along with its sophisticated technologies, Contac will
bring forth timely marketing solutions to enable success for any organization looking to
drive a clear marketing solution. Throughout our partnership Contac has proven itself to be
accommodating and flexible every step of the way. They understand our requirements as
well as our needs to bring forth leading edge solutions.
Ann Hazelton
Director of Imaging
Grand & Toy
To read more testimonials click here
63. What Our Web Storefront and Supply Chain
Customers Are Saying…
Contac Services has a long history dealing with Visitors' Choice guides, but
since I have started working here, we have really begun to utilize the range
of services offered to clients. We’ve been introduced to new levels of
service by helping to facilitate a web ordering system that has received
many compliments from our distribution partners. We are now able to fulfill
orders more quickly and with greater accuracy than ever before.
This has led to using Contac Services for more of our distribution. Recent
expansion of the print section of Contac's business led to Contac assisting
us with printing our business cards and quoting on production of our
guides. They are always proactive in expanding our business relationship
and providing high quality service when providing web or print services.
Thank you for your excellent service, and I look forward to dealing with you
in the future.
Victoria Gibson
Publishing Support Executive
Visitors' Choice Publications
To read more testimonials click here
64. Announcements and Accolades
Contac Wins 2011 CAMSC CATA Innovation Through Technology Award
October 4, 2011
Contac's CEO Wins B.C. New-Canadian Entrepreneur Award for Technology
May 31, 2011
Ensemble Travel® Group launches one source solution incorporating Contac's eConcierge™ and
Travel Agency Desktop Solution platforms
November 16, 2010
Contac's World Class Print Division awarded G7 Master Printer Certification
November 5, 2010
Contac enhances eConcierge™ platform with Canadian Tourism Commission content
July 29, 2010
Contac Expands One-Source Procurement Platform
May 11, 2010
Flight Centre takes off with Contac's innovative eConcierge™ platform
March 19, 2010
Contac Launches Revolutionary New Supply Chain Procurement Platform
January 19, 2010